When they switched to hi-def, I specifically asked if We'd have to have a box & was told no. I…read moreasked again to clarify, "You're telling me I will never have to have a box if I buy a hi-def tv?" "That's correct". Well, now we have to have a box because they're switching or no tv. When I tried to set up a time to install, they only had "all day" time slots---in other words, you have to be home all day because they're unable to set specific a time. We also have to use their very small remote--no more single remote to run both tv and DVD player. We have to switch from one app (on the tv) to another if we want to change from tv to DVD. Almost all the channels have changed too. I've also heard there's a fight coming up over channel charges, so we may see an increase (already too expensive) or lose some more channels (we lost some a year or so ago). The local phone number automatically switches to some phone center, they were not very friendly or helpful. On an up note, the man who came to set up the boxes was friendly, patient & quick. I give cable one as a whole a 2, the LOCAL employees a 4.

I called "customer service" about the possibility of getting a static IP for my account. I went…read morethrough the phone tree and chose the option to add to or upgrade my service. After waiting on hold for 15 minutes I was somehow routed to billing where a woman immediately began talking to me about my bill. I told her I was calling about the possibility of a static IP. She clearly had no idea what I was talking about and said she needed to transfer me to someone else.....back on hold for another 15 min. Finally hung up after wasting 1/2 hour of my life. In addition, my wife and I both work from home and we experience periodic outages every week. Looking into other options for internet service.

I find this business friendly and helpful. I stop in if I have a question and they always give…read morehelpful advice and save me money. I would rather call them locally than talk to an operator at a call center. I really like the DISH storage on the DVR and the remote jumps again 30 seconds to skip ads on the shows I record or 10 sec back or 30 forward on something I'm watching. Much easier than Direct tv I've tried.

Shinn Reimers is a good business. Sorry that they support the Dish network. Dish is a terrible…read morecontract. My main complaint is when you try to break from them. They are unkind and cruel. I found Roko tv is about 100$ a month cheaper. The kicker is I get HBO and Fox which Dish doesn't offer.

Price gouging. $67 for basic internet. Tried to negotiate and all they want to do is try to sell…read moremore services, like cell phone service and new phone. I'm happy with my AT&T phone service. Thinking about internet with AT&T. Yes they do that....

Spectrum is the worse. They don't properly take care of equipment and old account, so they will…read moreillegally use your contact information for contracts. I used to have Warners 8 years ago, and Spectrum used my information for a contract with an apartment complex. They won't solve the issue until police and BBB get involved.

I recently canceled my CenturyLink internet and no longer do any business with this company after…read more28 years. Several years ago, CenturyLink ran an online promotion that was reasonable, but you had to sign up online with paperless billing. I wanted a paper bill, so I called. They offered me internet with paper billing for 55.60 per month, with the price guaranteed to never go up. About a week ago I got notification that unless I switched to paperless billing I would have to pay a surcharge of 1 dollar per month. When I called to talk to them a representative told me that my bill was not going up, that the 1 dollar was a surcharge. Go figure! When I asked to speak with a supervisor, I was put on hold for about 5 minutes. When he came back on the line, I was told that there were 6 calls ahead of me and that a supervisor would call me back on my turn. A week later and I had not received a call. Yesterday, I set up a new internet service with a different company. When I called to cancel my CenturyLink service, I was offered a 50 dollar credit to stay. I was connected to a supervisor who tried very hard to convince me that my bill was not going up, that the 1 dollar was a surcharge, not a rate increase. I understand this, but if I am guaranteed that my bill will not go up for any reason and you add a dollar surcharge, my bill has risen 1 dollar, regardless of what they want to call it. I refuse to do business with a company that lies to me, not just once, but twice (promising me that a supervisor would call back).

From the owner: We are a local Centurylink Authorized Dealer that is based in Lewiston and we offer unlimited high…read morespeeds and we are your one stop shop that also offers other services.

This is the location you go to test your patience. These people know nothing about phones or…read morecustomer service. Spending hours to get one person set up while others are waiting forever just to get a question answered, pay a bill, or cancel service. I'm honestly surprised the company doesn't care about the performance here.

Been a customer for over a decade of price increases. Monolopistic competion at its finest.read more

If Dish would offer internet they could probably pull a LOT of Charter customers because they suck.read more

Yet another example of corporate greed. Now they have dropped the networks and charge you for…read morestuff nobody wants when free tv is better. I would like to be the first to offer my condolences. You are on your way out. I tried to post a complaint on your website but the list of complaints was so long, I couldn't find it. Hope you all have other jobs lined up because you are never going to make it if you don't bring back the networks and lower your price. Keep in mind Netflix, antenna, hulu, dvds, etc. we don't need you anymore. (This is in regard to the Oregon/Washington area which recently dropped Fox, NBC and CBS)

I have only very recently become a member, after having been an ardent non-financial supporter for…read moremany years. There are so many shows that I enjoy that my list could go on and on. Currently I'm fascinated by Victoria and glad that Mercy Street is back, despite the grit. This summer I loved the Corfu story, and would like to read the book sometime. My friend and I enjoy Call the Midwife, and she ended up going to the library to read those books. I also enjoy the nature shows, ancestry shows, American Masters and Kennedy Centre Honors. I'm not big on news shows or classical music but that's okay. What made me decide to become a member are two things. One, my financial situation has improved. I must tell you that I've always been grateful for all those people listed who make these shows possible - I say that most sincerely. The second thing is that I discovered that I can watch A Chef's Life online - I was so thrilled and grateful, as I missed a couple seasons :) Keep up the good work!

From the owner: KSPS-TV is the Public Broadcasting Service (PBS) public television station headquartered in…read moreSpokane, Washington. We reach more than 2.3-million households in eastern Washington, northern Idaho, Alberta, and beyond. Viewers hail from Calgary, Edmonton, Coeur d'Alene, Kalispell, Wenatchee, Moscow, and hundreds of cities and towns across one of the largest Nielsen Designated Market Areas in the nation. KSPS is licensed to Friends of KSPS, a 501(c)(3) non-profit organization in the state of Washington. Our mission is to provide on-air, online, and multimedia programs that entertain, engage, and educate to enrich all the communities we serve. KSPS is the region's source of top quality PBS programs, including Masterpiece, Victoria, Great Performances, NOVA, Nature, Frontline, Sesame Street, Antiques Roadshow, Arthur, Sherlock, Mercy Street, POV, Curious George, American Experience, Wild Kratts, and PBS NewsHour. Thousands of KSPS viewers remember past favorites like Downton Abbey, The Magi