Rick is friendly and knowledgeable up to the point of sale…read more However, once he has your money, should there be anything that falls under the 18 month warranty, Rick is singularly unresponsive. I have had an issue with an on-board video card that I alerted Rick about FIVE months ago. It remains unresolved despite friendly reminders and stern ones. The vast majority of my communication goes unanswered - including the stern emails and phone calls reminding him of his incredibly poor customer service. I am now forced to waste my time writing negative reviews before proceeding to small claims court to enforce the terms of the warranty offered.

What a great company. Rick is friendly and very helpful and there wasn't a thing overlooked in his…read moreservice. My old laptop collapsed due to a manufacturer flaw and he was able to recover all of my old data. He then took the time to assist me in finding a new laptop within my price range that was perfect for my needs. And he did a custom set up that has resulted in the fastest, most efficient system I've owned. I highly recommend this business!

If you ever have a problem with your computer, you will be happy you called this business. I have…read morea Dell desktop and although it is relatively new, for several months I have been having problem with it just randomly shutting down. I'm out of the service contract with Dell and just felt they wouldn't be much help. I preferred someone who could look at and analyze my system. But I work from home and constantly on the computer, I really was hoping to get someone who could come out. I was able to speak to Lindsey over the phone and get an appointment for the next day. I blocked off several hours hoping to get an answer. Lindsey arrived on time and brought her own equipment. I explained my problem and right away she went to work going through some of the basics with the computer to ensure everything was working as it should be and no viruses. Once that was all finished, she did more diagnostics, letting me know everything she was doing as she was doing it. In the end, she made some adjustments that we both hoped would resolve my issue without having to replace any of the hardware. It has been only a few days since, but I would say for now my computer is running so much smoother and quieter and no issues with the computer shutting down. Again, it has only been a week, but even if I do experience the problem I was having again, at least Lindsey told me what the next step would be. This is one of those businesses you hope you never need, but if you are in need of any repairs to your computer, Lindsey is extremely knowledgeable, quick, explains everything and having someone come to you and do the work right there is well worth it.

I would give 0 if I could…read more My laptop's screen was flickering. I contacted Austin Mobile repair for help. But before looking at my laptop, Lindsey told me she was very sure it would be the screen issue. So I purchased a new screen and she replaced it. After replacing the screen, the flickering got worse. She said it was not the screen issue, the wire needed to be replaced. Then she replaced the wire and then the screen is not usable at all, it is flashing and hurting my eyes. Them she said the mother board needs to be replaced. At this moment I don't trust her anymore. If you can't fix a problem, at least do not make it worse. My laptop was not perfect but still usable before her repair. But after that I have to connect my laptop to a monitor in order to use it. Also it is very unlikely to get call back from them. I have to keep calling them.

I don't know a lot about cyber-security, but here's what I do know - John Britt at US Technical…read moreServices is a cyber-security genius! He is unbelievably knowledgable and works hard to make sure his clients are protected. Even better, he has a great personality so he's easy to work with. I highly recommend my tech guru, John Britt!

One of the greatest and most thorough technical service experiences I have ever received. I…read moreappreciate John spending the time walking me through the services my business required. I highly recommend US Technical service group, and I also recommend asking for John!

Eric @ Peerless Technology Services has been our IT professional for about a year now. He's ALWAYS…read moreresponsive, has been able to remedy our issues EVERY time, and can speak normal person English, even when explaining the complicated issues our computers may be experiencing. We even had him out to help us with the transition from land-lines to VOIP and he made it go seamlessly. He is absolutely the BEST.

While Susan is many things, techno-savvy is not really one of them…read more Techno-literate and massive nerd/geek? Yes. Checking the far reaches of my computer after my hacker incident to see if there are any viruses lurking in the shadows? No. Mr. Edmund's was friendly and professional. Super fast turn around and affordable pricing. He really seems to know his stuff-Macs, PCs, etc... I have complete faith that he could fix anything that goes wrong with my computer. A million times better than that so-called "genius" bar at Apple.

I can yelp again! Thanks to Jesse…read more My laptop was stricken with some kind of computery disease. I found Jesse on Yelp and gave him a call. He responded almost immediately and after a couple of emails I made the appointment. He arrived right on time and after a bit of dialogue got right to work on the victim. Within a couple of hours (he quoted me 2 hours and was right on target!) he was done. I knew going in what it would cost (approximately) his quote was right on. He does charge hourly - which is nice - because you know how much to expect and if it starts racking up - you can stop the process if it just isn't worth it and buying a new computer makes more financial sense. Plus he gives a discount to yelpers! What a deal! He not only fixed the problem, I got a little discount and I have scheduled his services for another victim in our household. He is courteous, efficient, reliable, and accurate in his assessment and fix of the problem. Don't hesitate to call him if you need a computer doctor!

William helped me build a professional website from scratch and trained me along the way. He is…read moreextremely knowledgeable in the area and guides you to the most cost-effective plug ins and tools. He was patient in explaining and training me to upload new blogs and keep up with the maintenance on the website going forward. I know I asked him the same question more than once and he was very kind in going over the topic again with me! He uses a online project management board that tracks tasks and progress to help keep everyone accountable and the work on track. I even incorporated a project board into my own professional practice to replace a spreadsheet I had been using to track tasks and status. He helped my personal efficiency in my business as well! Nice bonus. As I expand my website I will definitely be returning to William for his help. Stop putting off your great ideas and contact William. He will help you turn them into reality!

William has been a great partner for my business, James Bruce Photography…read more He made great suggestions, researched some sticky problems and led me to make some good decisions about payment processing, saving me hassle and ultimately hours and money. His approach is very different from other web people I have talked with and I will continue to use his services.

We used True Tech Last month to mount our 65" TV! Hollis was absolutely wonderful! I kept meaning…read moreto come on here and leave a raving review, but the move was so hectic I never had the chance until now. Hollis was not only great at what he does, but very personable and friendly. Not to mention, the most reasonable pricing around! He even took the time, after completing the job I booked him for, to look at a security camera I had a question about and explained everything I'd need to do to get it operational. I would highly recommend True Tech for any of your tech needs! You won't be disappointed!

Hollis is the best handyman! He's very thorough and professional. He was hired to mount a TV for us…read moreand ended up fixing a handful of other items in our home. We will definitely be calling Hollis again for any and all house projects.

Chad has helped my family with multiple complex projects for the past 15+ years. His knowledge of…read morethe industry and the latest technology is unparalleled!!

Chad is great! We've used him twice for issues in our media room. He's worked on our receivers and…read moreprojector. He's fast, knowledgeable, and responsive. Highly recommend!