I was very impressed with James, he helped me a great deal, was very professional, and was…read moreconcerned about the task at hand on my behalf. Got what I needed to get done in a more than timely manner. Thank you James.

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

Needed my new AIO installed, and an M.2 I'd had for awhile. He was able to get everything done the…read moreday I brought it up, set up my drives, even did a fresh windows install when cloning it didn't work. Even went into my BIOS and fixed some fan settings that I wasn't even aware were off. He does most everything for a very affordable price aswell, had other businesses contacting me with $100 price tags just to talk to them to get quote for my issue. If you need someone to setup stuff because you don't know or or don't have the time I would highly recommend him. For the record aswell if anyone is still unsure, he was servicing a very expensive, custom-built 3D modeling/gaming PC, not a simple pre-built from Best Buy.

I reached out to Michael after several attempts with Geek Squad to fix my gaming PC. He spent time…read morecommunicating quickly with me about the issues I was having and didn't make me feel like I was dumb despite not knowing much about tech and computer stuff. I highly recommend contacting Michael if you're having issues or simply need something professionally installed !! Definitely will contact him again when I decide to upgrade my parts :) bonus points for being super friendly

Took in a fully functional, and working laptop for a simple battery replacement last week. Laptop…read morewas returned to me in non-working order. When I came in to pick it up, both owners, Ryan and Kim were defensive, rude, and hostile, stating there was no power going to the motherboard, and offering to further charge me for diagnostic services. If you're a small business considering these guys for network design, install, or monitoring services...  Beware. If they're this nasty and dishonest on the small side of things, think about how that could adversely affect your one-time spend, on an invoice with more zeros than mine.

What an awesome experience with Cray Networks! From the…read moremoment I picked up the phone and called Cray, and Angie Rollman answered , I knew I had made a great choice and I and my computer would be in good hands! Angie patiently responded to all my questions. After we discussed my needs, she was able to give me an estimated cost and explained the way they charge for their computer network services. I really appreciated the fact that although they have an hourly rate, they charge in 15 minute increments based on the actual physical work done. Angie assured me that the services I was requesting generally took a short amount of time. However, if the charges were going to be more than $150 she would call me before proceeding. Although they don't keep a lot of stock items that customers can purchase, Angie checked and they had the perfect 16GB Flash drive. I had wanted all the pictures to be available on one Flash drive and it had enough space to do that. This saved me a trip to another store. I was also very impressed that they would consider doing such a small job as I know much of their customer base is businesses. So here's my situation: We have a Dell Laptop that we no longer use. It's heavy, and needs a battery- but still works well with the power cord. I had tried but was unsuccessful in getting the pictures out of the laptop on my own. I also wanted to have the laptop wiped professionally. The plan is to give the laptop to a young man in 9th grade, as the school felt it would be helpful for him to have a computer to assist with his homework etc. I didn't want him to have to cull through everything we had on the computer. I wanted him to feel from the time that he opens the laptop that he can personalize it. Cray Networks also updated Windows, which took about 6 hours. Angie had said they don't charge to monitor a system once they set it to do something on its own, like updates, so no matter how long a download or upload takes there is NO additional charge (unless the technician has to go back in and put hands on it for another issue). Cray used to be located in Austin and the privately owned business did quite well there. Based on the great customer service it wouldn't surprise me if the majority of their business came over to their new location. The owner lived in Leander, so decided to relocate to his home town. The shop is centrally located and right off Bagdad Road. From Crystal Falls head South on Bagdad. As you approach the business, you will see a very steep driveway, then a little brick wall in front of the shop which sits on a corner lot, so you proceed on to Castlewood Court, (the street just past the shop), turn right, and to your immediate right you will see parking behind the business. (since I am directionally challenged, I tapped into Angie for help finding my way) I received the great customer service that she renders! And guess what??? The exceptional customer service is pervasive...When I picked up the laptop, Angie didn't happen to be available so a gentleman (sorry I did not get his name) assisted me. He retrieved the laptop along with the Flash-drive and power cord. He reviewed the bill with me and it was as expected. $75 + 16GB Flash-drive. I would highly recommend Cray Network. They accept projects big and small, do a great job at a fair price and have a awesome team who pride themselves on quality customer service!

ITech Express Tech Handlers are quick, reliable and affordable. They fixed our computers the last…read moretwo times. Once was an iPad hardware problem the other a Mac software issue. Highly recommend

I was having issues with my iphone and assumed I needed to replace the battery. I brought it to Tek…read moreHandlers and they were able to clean and correct the issues I was having with my phone on the spot AND without needing to buy any replacement parts. I recommend Tek Handlers to my family and friends

F*ed up something that should have been easy to do. Transfer from iPad to new IPad. Nope. Not me. I…read morescrewed it up by powering off the new iPad BEFORE everything was done. YES! I immediately forgot the password. Apple tech support tried everything they could but, bc I didn't let the transfer finish... Anyway, I lack a Mac or iPhone. Cracked Apple was available to fix my technology error very quickly and was ver very courteous. He did not laugh at me. Chances are 100% I will do something daft again and I will call upon Cracked Apple to be my iPad savior .

I called to fix an Apple Watch and the owner was honest: it's not worth it and any updates he would…read moremake would not last. That's great, honest business. Saved myself easily a couple hundred dollars and frustration. Thank you!

Quick replacement of dying battery on an older iPhone. The work was done cheerfully and at a great…read moreprice. Smart Fix is my #1 choice now for phone repair. Thanks!

I brought my water damaged iPhone to Smart Fix and Joseph was extremely helpful guiding me through…read moremy best options. He is a former repair tech at Apple and provides high quality iPhone repairs at a good price and in a fraction of the time it would take to go through Apple. Because water damage can be extremely difficult or in my case impossible to repair he was very fair with how he billed me after spending a significant amount of time working to fix it. I was very satisfied with his customer service and will definitely go back to him for the next repair.

Back in 2019, I had to get my laptop worked on before I was heading out of town 2 days later, so I…read morecalled several repair places and no one seemed to be able to do it before I had to leave. Patrick, the owner, drove all the way down to southwest Austin to pick up my laptop and drove back down the next day to bring it back to me after he got it running smoothly and before I left. Since that moment, he became my go-to guy for any computer issues I've had. He helped me keep that laptop running until last month, giving me 9 year's worth of use out of it. Since I live on the other side of town from him, he has been great about meeting me in the evening so I could drop it off to him whenever I needed omething else done, and would meet me to pick it up as well - that way, neither of us had to make the drive all the way. He was honest with me about needing to replace the laptop instead of continuing to fix it over and over, and was able to procure a new laptop for me a couple of weeks ago. He ordered exactly what I wanted and needed, and transferred everything from my old laptop over so I was able to turn the new one on and have a seamless transition. Patrick provides exactly what his company's name is: HONEST computer repairs!

I've used Patrick with Honest Computer Repair 3-4 times now since moving from RR to Georgetown 4…read moreyears ago. This last time I had him get my printer working after a change in my WiFi. I've pretty much done this myself over the years but just couldn't seem to find the time, energy, etc.....so enter Patrick! I've always found him to be a knowledgeable, no nonsense, very proficient, quick to respond & just downright good guy. I won't hesitate to call him for any type electronic problem I have!! Thanks, Patrick!

My laptop was acting up; I called around to a couple different places, they all required me…read moredropping off my computer and leaving it for a couple days. Computer Experts was able to log in remotely and fix it!! It was fabulous. There was no down time. The price was mid-range and well worth it. I would recommend them to anyone who is having computer issues.

From the owner: Erick Nelson and the Computer Experts have been solving computer problems in Austin and the…read moresurrounding cities for 13 years. We can help you with Computer Repair and Adware, Spyware and Virus Removal either on-site or remotely over the internet. We can also help you with Data Backup, Training, Wireless and Wired Networking, System Optimization as well as Hardware and Software Upgrades and New Computer Consulting and Setup / Data Transfer. If you are part of a small business we offer Small Business IT Services including file and print sharing, network upgrades, VPN, website design and maintenance.

Had a really weird thing happen to a laptop.....could not figure it out, even used AI to no…read moreavail....did a search for 'computer repair near me' and five locations came up.....called each of them and Liberty Hill Computer is the only one that answered the phone (a good business practice)....Leah was very personable and after I told her my tale, she said bring it in which I did around noon....the shop is very easy to find and a nice clean space.....Leah indicated that one of the techs or the owner would look at it and let me know there were other orders ahead of mine and at best, probably a next day turn around.....I got a call from Keith around 4:00 and he said he had it fixed and I could come and get it.....bill was $75....quite a bargain!....from a customer perspective, under promise and over deliver is always a winner.....

love everything about the place; they are honest and efficient. I've taken multiple…read morelaptops/desktops for problems and I've always been happy with the results. Joel runs a top notch place!

UPDATE: I didn't try to repair anything. I took the back off, looked at it and then Put the casing…read moreback on and that was it. My husband called in the middle of trying to get my pc, my personal issues and my "hyperbole" comments when you don't know me is not something you should NOT exaggerate on social media! Mike needs to stop and consider what he is putting his hands on. He didn't listen whenever I tried to tell him that the computer had a screw that was stuck in it. He ended up ripping the back off of my computer. He ended up at least having the decency to refund the money. But now I am out the money to replace the parts and a computer stuff full of unnecessary chemicals because he refused to listen! He did try to tell me that the screw was on the opposite side of the charging port.

I went here today to get my computer repaired after installing a new graphics card and the wait…read moretime was extraordinary! within the same hour I called I was booked and ready to get service done on my computer. when I arrived, The owner was very sweet and even talked with me, and the service only took around 15 minutes. I was charged a very low price for the service which I appreciate as a young person so so so much. I'm grateful that this business doesn't take advantage of my lack of knowledge when it comes to computers and instead helped me find out exactly what was wrong with my installation. When I get home to test it something went wrong so I gave him a call and he answered so fast and walked me through what I should try to fix it and even said I could come in the next day again if I had any problems. Amazing!!! Thank you!!!