I visited the shop last week after learning about a family member being hospitalized. I was on…read morebreak and time was of the essence. The shop keeper was a great help. They helped me select a large beautiful bouquet, place my order, etc. I was a bit skeptical but when my aunt posted a he arrangement on social media, I was impressed.

Well, being this is the second time this has happened with this florist and they have not made good…read moreon their word, I am forced to write a review and perhaps save someone else the money, time and disappointment of using this florist in the future. I ordered the "Lovely Luxe Bouquet" and upgraded for a "Deluxe" version which they showed the difference of what it would look like, shown in the first picture and the second picture is what was actually sent. UNACCEPTABLE. 3 roses for $140 and a bunch of flowers and colors I didn't not order. I could have picked these flowers out of my own garden. ITS NOT WHAT I ORDERED my mother for Mother's Day. EXTREMELY DISAPPOINTED. I put on the order NO SUBSTITUTIONS as this florist did something similar 4 years ago. If you can't make the order don't accept it. Complete rip off. None of the flowers I ordered are in this bouquet and the amount of flowers and quality of flowers is not equal. When I called ON MOTHERS DAY (I had the flowers delivered the day before, on Saturday), they admitted there were "a lot of orders and they didn't have any of the flowers that were advertised on my order" and they promised they would deliver the bouquet I had ordered on Monday. Well Monday comes around and there is NO DELIVERY. At this point I want a FULL REFUND. I would have been okay with them attempting to making it right, by sending the flowers I ordered AFTER MOTHERS DAY, but they can't even do that correctly. At this point I don't want a credit or replacement. I want my money back. Please do yourself a favor and look at other low reviews on here and on Yelp. I wish I had before I had ordered - they mention the same issues. THEY DON'T SEND WHAT YOU ORDER AND PAY FOR. Make sure to ask the person you bought the flowers for to send you a picture of what was delivered. I'm sure it won't be what was ordered. Second time this has happened now! Also my mother told me they called her and spoke to her about a delivery on Tuesday, which is NOT WHAT WE AGREED TO. Also WHY ARE YOU CALLING THE PERSON WHOM IM SURPRISING WITH THE FLOWERS?! Great surprise. Who is running this place?? Do call all people who are to receive flowers and let them know they are to get them, before delivery? It just gets more and more unbelievable....

They are very reasonable in their pricing, create beautiful bouquets, and have accommodating, kind…read morestaff.

Ordered flowers from this shady place RIP OFF…read morebefore I ordered I asked the difference between supreme and regular she said the supreme is much fuller She is a liar GARBAGE FRED MEYER DOES A BETTER The girl that arranges these flowers needs to find a different job HORRIBLE!!!

Just had flowers delivered from this florist, and they were BEYOND accommodating. Customer…read moreservice was excellent and I am extremely satisfied that I used them :)

Amazing service. I had an issue with picking up my flowers and the owner worked with me for 2 days…read moretrying to get them delivered! She was so sweet and patient with my adjustments and really appreciate her service. ALSO the bouquet was beautiful and HUGEE!!! Worth it

We are very pleased with the flower arrangement that we ordered for a relative who recently had…read moresurgery. It was delivered on time and it is beautiful. Thank you Rose City.

I called this florist first to send a birthday arrangement to my mother in law who lives in lake…read moreOswego. The man who answered said I missed the cutoff for today's delivery which is at Noon for same day. It was one o'clock so I do understand. What makes this experience one that I will surely never call this business again is the attitude this guy had. He very succinctly told me I was too late for today's delivery (fine, I understand) but then asked me where it was going? As if that would make a difference. He should remember that his job or maybe his business has to have good customer service. At least say "I'm sorry, but we aren't able to get flowers out same day." No, very gruff and apparently doesn't need the business - took my $250 budget elsewhere.

Very Unprofessional company, I filled out a form to get a call back for my bridal bouquet and I got…read morea call back from a male who was very rude and not welcoming. I had to ask all the questions on how they do things. He didn't go out of his way to even have a conversation with me or try to get an idea of what i wanted my bouquet to look like. I let the company know of my experience on the knot (where they messaged me first) AND THEY BLOCKED ME! Not a sorry or anything. Please don't order here for your wedding tons of other companies around the area to use instead.

I stumbled on The Flower Girls because my sister ordered an absolutely stunning flower arrangement…read morefrom them for Mothers Day. First they are a family-owned business located in Happy Valley, OR. And the gals that work there are beyond charming. Whether you are looking for a small bouquet for your favorite person, or even a bridal bouquet these people know their stuff. After the flowers were dropped off early on Mother's Day, in mint condition (FREE SHIPPING - hheeelllooooo!!) I was in awe of how beautiful and how vibrant all the colors were! It literally took my mothers breath away (score). With a reasonable prices, free shipping and literally THE NICEST people you will ever talk to - why in the world would you go anywhere else.

Worked with Nicole to customize a special flower arrangement just in time for Mother's Day. After…read morean initial discussion Nicole was detailed and offered suggestions as to which flowers to use, and let us choose a hand-written message that would be included with the bouquet. She even offered to personally deliver it to my mom's house in Clackamas, which was a complete surprise to my mom as she opened the door. When I got to the house later I was able to see just how beautiful the arrangement turned out-I could not have been happier- the selection of flowers were on point, luscious, colorful, and freshly set. Nicole and her team not only created a stunning bouquet, but they created an overall experience and a memory my mom will remember. Definitely using again!

I ordered online and it was very easy. Lots of assortments to choose from. Two orders sent to the…read moresame address. My friends were delighted with their bouquets! Thank you for great service

I called this store as it was featured on a funeral homes website for an out of state funeral for a…read moredear family member I could not attend. I was lost a little on the website and in grief could not figure out where to place a note to send with the flowers I was ordering. I cried trying to explain myself and the woman named Cindy on the other end walked me through the ordering process and let me rush off the phone to weep graciously. She called an hour later just to check on me and had not even received the email for the order I had placed the same minute before she called to check on me. The flowers are beautiful and I'll never forget her kindness. Thank you for everything.

Another reliable year, thank you! Even went out of the way for a Saturday delivery by online order.read more

Ordered flowers for my anniversary. Delivered on the right time, beautiful flowers that I expected…read moreand shown on website. My wife loves it. Thank you