Always have what I need Good prices on chemicals and they…read morehave bakers dozen on chlorine. I started using these guys in Grass Valley and they have expanded to more stores with great service and products

We were recommended All Seasons from our pool guy. Our pool vacuum had stopped working and I took…read moreit into All Seasons. The person at the front was super helpful and let me know exactly the timeline of getting our vacuum fixed. On top of the great communication I was able to Save a ton of money bc All Seasons noted my vacuum was still under warranty. I worked absolutely come here again

Daniel is your guy! What amazing customer service!!! No pressure sales and he explains everything…read moreclearly. Came out personally to get our hot tub up and running again. Thanks Daniel!!!

Randy & Daniel were awesome! Great customer service...even came to our house after 5 pm to give us…read morea tutorial on our new Caldera saltwater hot tub! Would definitely recommend!

Stopped in to get Frog SmartChlor Ease replacement filters for our new Jazuzzi Hot Tub -- we just…read morepurchased our hot tub a month ago so it was cool to know that if we purchase our hot tub supplies here we also get 10% off -- they have a huge selection of everything outdoor at good prices and always have sales -- service is always spot on -- Highly recommned and hope they continue to be successfull!!!

Please read this if you are thinking of buying an artificial Christmas tree from California…read moreBackyard in Roseville. They will NOT back up the product we purchased from them. We bought a really beautiful, realistic 7-foot pre-lit tree in 2023. We immediately noticed that the top tier has less lighting than the other tiers. So, the top looks weirdly dark compared to the rest of the tree when lit up. We contacted them to see about a replacement. We were told that our model was sold out, but we should contact them in 2024 when they were stocked for Christmas again. We did contact them this past November and we were finally told after numerous phone calls that due to the number and length of branches in various tree sections their manufacturer isn't able to make the lights uniform throughout the whole tree. So, a replacement tree would look exactly the same. They suggested that we purchase our own separate set of regular tree lights for the top section, but they can't be connected to the original lights so we wouldn't be able to use the remote control and the fun light effects. We asked multiple times to return the tree for a refund, but they refused. It was suggested that WE should have noticed the faulty lighting on the floor model in the showroom...during the daytime...with the display trees parked side by side just inside floor to ceiling glass windows...backlit by the sun. Their website boasts that they have designed and manufactured their own trees for 30 years so they are fully aware of this lighting issue. California Backyard does have beautiful, realistic trees. We loved one of their large pre-lit trees for many years before we decided that a smaller tree was in order so that's why we checked them out again. If you decide to shop there for an $800 tree like we did I suggest you do so on a cloudy day so it's not too bright in the showroom. Really take the time to evaluate the lighting on the trees before taking one home. Buyer beware - once you buy that tree it is yours forever!

Great place to buy a spa, delivery was on time and all went well. Josh was a big help with the…read moreorder and had a small problem after installation but Josh walked us through it. Also have in house service.

We started our search for spas a while back but life got in the way. Fast forward and I contact Hot…read moreTub Emporium online to get some pricing information. Josh contacted me and we got to talking about offerings and pricing. Straight forward and to the point. Didn't try and upsell or change our mind. We dropped in with the family to confirm and make the final purchase. Easy quick process to get our new precision 8 Hot tub. Delivery was very quick, a few days later and we are now sitting in our new spa. Delivery crew was polite and and respectful of our property. The install location was very easy so they knocked it out quickly. Went over some basics and off they went. All in all for our first spa, great experience. We would recommend anyone contact the crew at Hot Tub Emporium to see if what they sell fits your families needs. Cheers.

I bought my spa several years ago from Capital Spas. I have stopped at the store when in need of…read moresupplies. But after years and years of faithful performance, this winter my spa was COLD! I called on the weekend, no less, left a message and a a repairman was out in two days! My spa is built into my deck and the access door is undersized. Kevin had to crawl into the little passage and then had to cut a new access door to get to the heater! I was so surprised that he did this all so well, in what I thought little time. If you want a place that you can be assured of excellent service, that will always be there for you, Capital Spas is the place to go! BTW, they also have other great things for your backyard as well.

The 2 men were eating when my husband and I walked in, 3 cats sitting on the table that they were…read moreeating on. Disgusting!! We told the young man what we were looking for. 2 to 3 Seater, with a lounge. He told us nothing was available on the floor. And he showed us a brochure with diagram. I asked what was the delivery expected time, and there was no real clear answer. The older man was very sarcastic. I told him I understood about the Covid delay. I want to buy spa, I'm seriously making a decision tomorrow. He continued to be rude about delivery time. I confronted him about how rude he was acting toward me.... he actually told me "just go" !!! OMG... really couldn't believe The customer service. He was waving his hand shooing me away. Stilling in his chair, mouthing off to me. It was very upsetting , he should be embarrassed. If he treats people this bad when they first come in. Can't imagine how horrible it would be to get your hot tub. They do not allow wet test either ! Note: I went into this website and I seen the hot tub that would be suitable. The young man was too lazy to show us. I see his response: read below and you'll be able to see that he continues to be rude. Very unprofessional! For the record I love cats and all animals. Just don't want them eating on top of my dinner table.

I am extremely frustrated that I was required to pay a $249.00 service appointment fee to have a…read moretechnician inspect my hot tub. The service technician confirmed that the jet pump motor had failed and verified that the replacement jet pump motor is covered under the manufacturer's warranty. Given that the failure was determined to be a warranty-covered defect, I do not believe I should be responsible for the diagnostic service charge. I purchased this hot tub with the expectation that warranty-covered failures would be handled without imposing significant out-of-pocket costs simply to confirm a defective component. Charging customers a substantial service fee to diagnose and validate a warranty claim undermines the value of the warranty itself. I respectfully request reimbursement of the $249.00 service fee, or an explanation of why this charge is not covered when the repair has been confirmed as a valid warranty claim. I appreciate your prompt attention to this matter and look forward to a fair resolution.

What a wonderful experience! Our showroom experience in the Folsom store was easy, informative, and…read morepressure-free. Thank you, Greg! Our hot tub was delivered Friday (flawlessly). Greg even checked in to make sure everything went smoothly. The electrician got it wired up Saturday (yesterday). My family enjoyed our first soak last night and it was pure HEAVEN!! Victor is coming out Tuesday to walk us through maintaining our hot tub. Top notch service all the way around! WORTH EVERY PENNY!!!

From start to finish it was worth the drive from Natomas and a great experience, and I highly…read morerecommend them. The team was knowledgeable, professional, and never pushy. They took the time to answer our questions and helped us find the perfect spa for our backyard. Our backyard finally feels complete and has become our favorite place to relax and unwind. Since adding the spa, our evening dips have become part of our routine, and we've been sleeping like babies ever since. If you're thinking about buying a spa, this is the place to go. Highly recommended!

Highly recommend this place for hot tubs and spas!!! If you want a good deal with reliability,…read moreplease check this place out! Talk to the owner in person, and he will guide you to what's best for you within your price range. The owner is very nice, friendly, and honest. You won't regret buying your hot tub from them!!! I'm highly satisfied with their customer service and installation!!

At first they were very helpful, TJ the owner sold my wife and I the hot tub and talked to us like…read morewe didn't know anything about hot tubs (which was great) and not tremendously worried about making that sale. That is where the great service stopped. Delivery wasnt great and I've had to call a couple times just to make sure I was understanding the owners manual (not user friendly) but I got the feeling I was bothering the staff. now two weeks later I have a leak and the staff is down laying what it is. waiting back to hear when the technician will be out. I will update the review IF it deserves it.

My first spa experience started off a little bumpy, especially when it came to managing the water…read morechemistry. I've had to learn quickly, and the team at Sacramento Hot Tubs in Rocklin has been incredibly helpful along the way. I stopped by the store on Sunday, and Tatianna went above and beyond -- she offered great advice and even followed up with an email outlining her recommendations. Thanks to her, I now have a "cookbook" of steps to get my spa back on track. It's ultimately up to me to keep it balanced, but I really appreciate Tatianna taking the time to help me restart the right way. Thank you, Tatianna!

What a great experience with Blue Lagoon Spas, John and his team. From visiting the showroom, to…read morethe great communication and the install, there was not one negative thing. Their showroom was filled with various models to choose from and while they didn't have one currently in stock that fit my needs, within a couple of days they messaged me saying they had a model in that would. It was the perfect fit for my area and the purchase was easy. The delivery was exceptional. I had been given a window of arrival time between 9am and 10am, and at promptly 9am John arrived with the spa. He and his team had it in place in no time and watching them maneuver it in was a work of art. John had to return the next day to go over the workings of the spa (as I had to have the electrical wired to it before it would run obviously) and again I was given a timeframe of between 10am and 11am and by 10:30 John was onsite and going over it with me. What a great experience with Blue Lagoon. I HIGHLY recommend them!

Everything went well! John and his son Dean were great! They arrived on time to drop off my tub and…read moreworked so hard/efficiently in like almost 100 degree heat! I would highly recommend blue lagoon spas to anyone in need of one, or removing one to a new home location. I am very happy and can't wait to use my new tub tonight!

We stopped in as we googled where to get replacement Frog Smartchlor ease replacement cartiridges…read more-- the frog website said All seasons pools and spas was a frog dealer and showed the jacuzzi brand -- after stopping in they had litte inventory and none specifc to jazuzzi as they are not a jazuzzi specifc dealer. Service was good but we decided to go back to Cali backyards as the sales rep thought these would fit our jacuzzi system as the brands they sell are similar but it wasnt guaranteed and I wouldnt be able to return if needed -- the frog set was also $10 cheaper at Cali backyards and an extra 10% off since we purchased there.

I'm so mad that I didn't realize this was a pool supply store (thought it was only an installer,…read moreand I don't know where I got the idea). A final straw at Leslie's made me look again and I'm so glad I did. It's like night and day. They are actually knowledgeable and not just trying to sell you a long list of unnecessary crap like Leslie's does. Don't take my word for it, go ahead ask a question at Leslie's and ask the same question at All Seasons. Bring a water sample to Leslie's then take an identical sample to All Seasons (protect the water sample) and see the difference. My pool is looking great!