Although I live in the general area of this CVS location I have not been into this particular store…read morepreviously. Today I went there as the designated location for my second Covid booster shot. They took me right on time for my appointment. The general pharmacy staff was friendly. However, of special note, the pharmacist was super friendly and efficient. Although I was already familiar with the potential side effects (since this was my forth Covid related shot) the pharmacist took extra time to explain things and was extremely attentive despite the pharmacy being extremely busy. Overall I was very impressed with the interaction today and I highly recommend this pharmacy.

This CVS is presently undergoing a renovation, so I doubt it's as clean and organized as it might…read moreotherwise be. The inventory was still in generally good condition. Hopefully some of this renovation will take place at the pharmacy, because it's somewhat cramped and not really capable of handling a backlog of customers. There's 2 self-check kiosks in the front, with no place for a line to wait if there's a backup. Hopefully these get a facelift too, as they could be more user-friendly.

Crestwood Pharmacy is amazing. The staff is wonderful. No complaints with my past experiences.read more

I have been using Crestwood Pharmacy from the beginning, March 2005. Jay and his staff are…read moreknowledgeable and very helpful. If I need meds they don't have, which is rare, they will either try to get them or refer to another pharmacy. I also get the various shots that I need, pneumonia, covid, flu. I highly recommend Crestwood Pharmacy over the big box pharmacy.

I've been here more times than I can count in the past 3 months. (And I can count pretty high even…read morewithout using fingers/toes!) And they always have the script ready within about 15 to 20 minutes of getting it written. I had to go to the Urgent Care across the parking lot a few times (thanks pneumonia) this past winter, and they'd have everything ready by the time I walked over there. Maybe I had to wait a minute or two if they were busy. The other day I walked in and the lady behind the counter waved and said hi. On my way out the guy told me to have a good one, and I admonished him to do the same! So, at least in my experience, the service is fast and friendly. The pharmacists are especially kind despite the treatment they get all day.

Please get rid of your new AI "communication" system! It's horrible!!! I can't tell you how many…read moretimes I had to call and then wait for a callback because you can't get through. You now have to leave a voicemail and wait for a callback. And if you forget to ask a question you have to go through that whole process again. Just answer the damn phone.

I am disabled and everyone is so very helpful and kind. The produce is kept fresh and their seafood…read moreis fresh (no fish smell at all). The pharmacy is very convenient and helpfull.

This review is strictly in reference to the pharmacy at this location…read more There are two pharmacists: Kristopher and Shanaya as well as a Pharmacy Assistant (whose name I can't remember) The 3 of these individuals are true super stars. They are all extremely knowledgeable and personable and provide "old time" customer service. Too often many pharmacies staff are impersonal and treat customers as minor annoyances vs valuable customers. The 3 folks here treat my wife and me as people they care about and that are deserving of prime service. I give this pharmacy my highest recommendation as they are truly deserving of such high praise.

This pharmacy refused to refill my thyroid medication because they thought I should be taking a…read moreDIFFERENT thyroid medication. I had previously filled the scrip at this pharmacy. When I went to get it refilled, they tried to make me change the scrip. The doctor's office contacted them and told them to fill as ordered. They said it would be in in a couple of days. Then they told my son they could not get that medication at all. I'm pretty sure they didn't notify him of that until he called and specifically asked after he waited a couple of days as they said. Oddly they had it 30 days previously when I first filled it at that location. Other locations can still get it. The upshot is that by the time I wrested the scrip away from CVS and got it filled elsewhere with no problem - which I have been doing for over 30 years on a regular basis at a wide variety of pharmacies all over the country - I had been out of my thyroid medication for 10 days. Also please note, it is SPECIFICALLY illegal for a pharmacy to substitute one thyroid med for another, even if the only difference is the brand - and this was not JUST a brand difference. They wanted to switch me to a thyroid med that had a totally different formulation and would NOT have treated my condition adequately. And one, I might add, that I had been tried on before and was dropped because it was not adequate to treat my condition. But of course the pharmacist who did this is not a doctor and does not have access to my medical records which is why HE/SHE SHOULD NOT HAVE TRIED TO FORCE A CHANGE IN MEDICATION. The fact that they tried to slide this through the backdoor by trying to get me to get my doctor to change the med doesn't make it any better than a flat-out substitution. Then they lied about availability. This caused me to have an Addisonian relapse. Addison's disease is a very serious condition. An Addisonian crisis can be deadly. Its almost 2 months later now and I STILL have not recovered. When thyroid goes low it pulls cortisol low, which leads to an Addisonian flare-up or relapse or whatever you want to call it, which can then lead to full-on crisis. And I am not out of the woods yet on this. Whoever ordered this over there is a complete jackass. You don't muck around with people's meds. Pharmacists are NOT DOCTORS. YOU do not decide what medicines I should be taking. You know NOTHING about my health other than via whatever meds I fill there, and then you are assuming that I never fill any of my scrips anywhere else. I can guarandamntee you, I will never again fill a scrip at this or ANY OTHER CVS. And since I had been getting my hydrocortisone there for the Addison's, if the pharmacist responsible for this travesty had bothered to check, or if he WERE actually a Real Doctor and specifically an Endocrinologist, he would have known mucking around with my thyroid meds is dangerous. But whoever did this is NOT a real doctor, let alone an endocrinologist, so they endangered my health solely for the sake of their ego. I will reiterate - pharmacists are NOT DOCTORS. I don't give a tinker's damn what the medication du jour is - or whatever your markup is higher on. I'm on a very rigid schedule of medications because I have a complicated interaction between the Addison's and the hypothyroid condition plus T2 diabetes, and the first 2 of those are autoimmune related. You don't screw with my medication for any reason. So bite me, CVS pharmacist. You should be glad I'm not telling you this to your face, you colossal jackass and incompetent moron. You are practicing medicine without a license. But you haven't managed to kill me yet through your incompetence and ego, and you won't get another chance.

This is my favorite area CVS. First of all, it's clean, large, and the staff are always friendly…read more What I like is that it's always well-stocked. I have to say one of the great things is that you can feel relaxed because the aisles are wide, well-maintained and well-stocked. It makes shopping a pleasure.

If I could give more stars, I would. Every staff member has been amazing to me Throughout a life…read morealtering experience. They clearly stated their hours on their our going message of too busy to answer, and call you back as soon as they can if you have a question. They immediately call when your script is ready and have even ordered things I've asked for. Not once has anyone violated my very personal illness at the counter while they've been busy or has made me feel bad about asking for help locating a product on ther shelf. They go above and beyond with compounding my script and supplying other non gmo and preservative free items you can buy locally and pay cash (yes you can use a bank card too) for. That's a 10 star review from me!! The best pharmacy around town!! If you reside in NYS, they can even ship your hard to find compounding scripts to you!! What a treasure we have in the 518 of NYS!!! Thank you FALLONS!!!

I picked up my prescription from this pharmacy and had to wait to meet with the pharmacist. I…read moredidn't have any questions or concerns, as I had gone over everything with the doctor. The pharmacist read through everything on the bottle, with other customers around, and opened the ointment container. I didn't ask for any of that and couldn't wait to get back in my car. If you're going over medication with a customer, consider their privacy and hear them when they say they don't have any questions or concerns. The whole interaction was uncomfortable, when I could have just been handed the prescription and walked out.

Recently discovered this gem after being disappointed with other local pharmacies. Exceptional…read morecustomer service. Quick courteous service and very knowledgeable staff are always available for questions or concerns.

Super friendly and efficient. Clean facility. Easy parking. A little jab'll do ya! Automatic…read morenotification to New York state. Overall, excellent place to get your COVID-19 vaccination jabs. Find them online and schedule an appointment.