If I could give a minus zero star, I would. We stopped coming here for a bit of time. No specific reason although the machines for coupons and price checkers never work. I stopped and asked a lady which I know is been working there for while in a nice way and first thing she said.."they don't work" very careless.. so my response..."it's always been like that right?" ... To which she answers "well they just don't work".. My response .. sure and your attitude is just careless right? So I looked for someone who is in charge only to make the comment... I found a "lady" fixing some batteries... And asked her who is in charge, she said Me and someone else.... Why? With the same attitude of the other individual...I make my face of... Really? And she said what day you need... And excuse me! while she was putting some batteries away ( I guess I was in her way) No thanks, nothing from you.. and walked away, she starts laughing...I just go back and ask for her name... Carina...I assume... We did ask for a restroom. Totally understandable if there is no public restroom sign but we have used it in the past. With the same attitude Rosa, the first lady just said they're out of service. The problem is not the restroom the problem is not the machines not working the problem is not having a prescription ready when it's supposed to be ready because they called us to let us know that the prescription was ready and apparently one of the medications is not covered by the insurance which they never said anything we come and make a big line waiting for the medication to be picked up and they said it's not ready, it's the fact that I don't know who has the power to hire these people who have no sense of customer service who have no great attitude towards the person that is being a client and purchasing items from your store Maybe having a bad day maybe sick these people don't care they might have some experience or lots of experience working for CVS and it seems like they don't like their job. It is not the first time that we experience bad customer service with this lady ( the first one) I hope I get her name right her name is Rosa if I'm not mistaken and I really hope that something gets done. You might just lose a customer which it's nothing major we want to make sure that someone reads this which is going to go to CVS and to the general manager just to make sure that you train your people to at least be nice. Just train your people right. That's it! Not everyone is bad of course I'm not generalizing. Just wanted to share my last experience tonight at this location. Oh! and change your machines like the ones in Downey which is by far a way better store! read more

CVS Pharmacy - Drugstores Near Me - Bell, California

See all

Management, you have the foot traffic to justify adding extra personnel. Cashier line is crazy specially when you are asking people to keep 10' distance. read more

CVS Pharmacy - 15 minute cashier line - Drugstores Near Me - Bell, California

Worst cvs I've ever been to. Management needs to change. Expect to wait in long line here. The will deny you from using a restroom, unless you are female. read more

It's your average pharmacy and retail store where you can buy medicine, makeup, and toiletries. It's nice that the cashier in the front greets you when you come into the store. I don't come here to get prescriptions filled because I have seen the long lines and wait times. You can open an account with CVS to rank up points to get deals and coupons. The place can be a little disorganized at times and most of the items are under lock, so you have to ask for a clerk to open the case. They have their own parking lot and there is no drive-thru pharmacy. I come here to buy basic products and it's always good when you have a coupon to use. The lines for the cashier can sometimes be long because they only put one cashier. They need to add more people to get people out more quickly. read more

See all

Nice I needed a card at 3 am and was able to get it there.also when I got PERIOD at 4am I went t to this cvs and was able to get my tampons that saved my life. read more

By far the Worst lines ever. Slowest service. The CVS company has not thought of its demand or even considered the number of clientele. Slow. Looong lines. Bad service. read more

I stopped using this Atlantic Avenue CVS location about 5 years ago because they were so incompetent. Phone calls were never answered and the store lines were always long and slow. This was my experience. I changed to a less conveniently located pharmacy with old fashioned service. Fast forward to 15 minutes ago. I needed to call CVS to find out about GoodRX program. I did not understand how it worked nor did I ever think I would need to use it. My doctor gave me the coupon to use so I would not have to spend $95 for one pill. For the pharmacies who accept GoodRX there is a price range of $39- $52 for this pill. I called this CVS and waited through all their wasteful filler chat on their recorder only to wait longer for the pharmacy to answer. The woman who answered my phone call was so rude, dismissive and insulting. She would not answer my question. I could see her body language by the way she was speaking to me. I called Publix and they were happy to answer my question. Publix is less expensive than my pharmacy by $10. I saved $55 on this prescription. read more

This is the worsts CVS pharmacy in Bell. Look at the line. They have this place open 24 hours but only one cashier clerk doing the drop off and pick up. You know what take your business to another company and this CVS pharmacy to be shut down and fire all the employees! I am tired of waiting in line. Larry J Merlo you need the make changes at this old ridiculous store! read more

See all

Not sure why this cvs has such bad reviews, I've been coming here since I was a kid and even now as a grown up and I have no complaints. I love the pharmacy staff here but will say they are waaayyyyy under staffed for the volume of people they see here. But they are kind and communicate well! The staff cannot control if the person in front of you takes long, they can only assist. I see the pharmacy staff almost every week recently since my mom is sick and needs lifetime medication, and they have been noting but helpful, kind and accommodating. Yes there is a wait, but o also realize I am not the only person on the planet. The front moves pretty fast when it comes to paying and they are always so nice! read more

This has to be the worst CVS ever. It's almost as if one of the job requirements to work here is to not help customers. Don't bother pressing the customer service button because THE WORKERS WON'T COME! read more

I'm furious!! This is the 3rd time I've come at 12am after I've left the hospital to fill my prescription at the only 24hr pharmacy near my house. They are supposed to be a 24hr pharmacy yet they close it for 2 hours because the pharmacist needs to go on lunch. I get it, he needs a lunch but that's why they should have 2 pharmacist working the grave yard shift so that this doesn't happen. Seriously they shouldn't even be on a 2 hour lunch. Why do you have this pharmacy listed as open 24hrs when it's a LIE! This is by far the worst CVS in the Bell/Huntington Park area. Who ever does the scheduling there really needs to get their shit in order. Part of good customer service is also to have your department open when you have it listed as 24hrs. Plain and simple don't list yourself as 24hrs because you're not. I wish I could give them a 0 but unfortunately I have to give them at least a 1. read more

Waited about 15 mins to be able to get someone to help me get something from a locked shelf. Rang the bell every 5 mins until I had to literally walk around the store to get someone to help me. read more

This is the 2nd time I come to this CVS, that's only because both times were emergencies. Unfortunately, the customer service is the absolute worst. I came in for a box if femenine products but the cashiers had a line of 30 people so I went to the pharmacy to pay. They only had 2 people in line and that took 35 minutes to check out. The cashier had the audacity to tell me I couldn't pay there without purchasing a pharmaceutical. Then she made it seem she was doing me a favor. Excuse me! NO! You're better off going to target and doing self checkout. Don't come to this place. read more

If I could give 0 stars to this place I would. A worker named Walter asked me for my ID to purchase MEDICINE for cough. Nobody was trying to buy alcohol. Is unacceptable. If it wasn't for my boyfriend I couldn't have been able to buy my medicine at this place. Terrible customer service. Let's think about people who don't have an ID or don't carry one at all times. Everyone deserves to have access to medicine. read more

Worst place ever, step into this pharmacy and be prepared to wait at least an hour every single time. Hire a few more employees and make your workforce more productive.. like I understand they're frustrated with so many people in line but wow this pharmacy is way underemployedvand has room for lots of improvement. read more

CVS Pharmacy - This 8is just half the line. - Drugstores Near Me - Bell, California

The stupid guy who takes his minimum wage job way to seriously would not let me use the atm because there was yellow tape aroumd the area but no work or anything was being done.. what a lame ass CVS employee... read more

Really, half hour wait in the Drop Off prescription line? Really. On to the next horrific line to pick up prescription while I'm sick as a dog at Death's Door, as my gut battles God knows what the hell Montezuma's Revenge third world organism from eating at Burger King earlier in this land that God has understandably abandoned. Check. People with no knowledge of the English language along with no sense of personal space. Check. Yelping this craphole as a way to endure the misery. Check. read more

I went here on Saturday, Oct 30, 2021, about 3 p.m. for a Moderna booster shot. I went to the Covid no-appointment window, answered a few questions and filled out some papers given to me by a courteous and efficient employee. I was then told where to sit and wait. Shortly Pharmacist Juan came, reviewed my papers and gave me my booster. He answered all of my booster shot questions and gave me some after-care tips. Everything went very smoothly and it exceeded my expectations. read more

Called the pharmacy to ask what would be the wait time for a prescription. The pharmacist who answer me what extremely rude! He stated that he was going on break in 5mins, had a training and wouldn't be back till 2:30 and that he was closing before he slammed the phone to hang up. Customer services has really gone down the drain and it's no wonder why online shopping is the on the raise. read more

The manager here is super rude to his employees. The cashier asked him to help with a photo order and he turned around and answered her very rudely "can't you see I'm on the phone" This is a really bad way to answer to your employees when they are asking for assistance for a paying customer. I hope this is a singular incident and maybe the guy was having a bad day- but if the employees are always treated this way I hope someone takes a stand and says something to corporate. read more

Always! Always! Always! Never fails to have 30 people waiting for prescription fills. So irritating & wven MORE when you don't feel well. I must like to be abused to keep coming here. Ugh!! Not the 1st time I complain either! So tired of it. Promising myself NOT TO COME BACK HERE. read more

Just to reiterate the below stated, terrible customer service at the pharmacy. Long waiting (just to pay). 1. Only one lone for both pick up and drop off during regular hours at a 24 hour pharmacy! 2. No Spanish speaking clerk at a Hispanic homogeneous city. FAIL!!! read more

I've been wanting to tear this place a new one for years! I literally have to come here because it's so close to my house. I can shift a body movement and be in this store. If there are places I hate, this is one of them. The service is impeccably the worst on the planet. Get ready for the longest lines ever, and the slowest cashiers ever. All of the employees seem to highly dislike working here. It's the same for the damn pharmacy. Only one person on the register that takes 5-15 minutes to get a prescription. This place is highly the worst CVS known to man. I prefer Rite-Aid, or crawling on my hands and knees in broken glass than coming here. Looks like I'm stuck for now, but I had to express my discontent for this establishment. read more

They are very rude here and they didn't want to accept our coupons when they were valid th manager was very rude abt it

Store has gotten more organized with better placement of items. However, long lines are still an issue. read more

CVS Pharmacy - Drugstores Near Me - Bell, California

The worst cvs ever to be made to get your medication Staff makes you keep waiting in line even after they say your medicine is ready and it wasn't and I had to wait another 15 minutes and still had to wait longer in order to get me medication And staff was very rude read more

This pharmacy is a joke! My mom had her prescriptions here and after her hospital stay I had to come and get some medication. Celina is the most ignorant employee they have... had an attitude and acted like she knew it all... yet she kept asking the other pharmacy tech questions. She was persistent about a particular medication and in the end I ended it felt like I was doing her job cause she didn't know anything! Due to this incident I decided to change pharmacy... I'll gladly take the drive somewhere else than to deal with useless people like her and the "supervisor" they had on duty (white girl with bright pink hair) seemed like she was backing her up the whole time even when she knew she was wrong in every way. Plus the waiting time is too long and to have someone like Celina "helping" people is a big hold up. She's incompetent when it comes to talking to people, she needs to work alone as those people that hold company promo signs on the street instead. read more

They never restock. There are sooo many product that they haven't restocked in months and they say the same thing every time. One lady always attends me and she's rude. Hate it and it's the closet to my home. I never write reviews this is my first time simply bcs every time i come here I get mad. read more

This is the WORST pharmacy I have ever been to in my life!!!!No matter what time you come here,day night or 2am there is ALWAYS A HUGE LINE!!The pharmacist women are rude and never care to help you get out of here quicker, nor do they apologize for the long line ever.I would give this a negative zero star if I could. I don't understand how a manager has never addressed this problem!! Everyone complains about the same thing but yet nothing is ever done!Poor service,do not come here unless you want to leave mad!I hate this store!All other helpers agree read their reviews. read more

CVS Pharmacy - Drugstores Near Me - Bell, California

The only reason they get one star is because I have to put at least 1 to post a review. Where to begin great pharmacy if you love killing a few hours standing in line only to be told they can't find it and to come back. Better then the last time I guess when they gave us the wrong meds mixed up together. To busy joking around with each other to fill meds I guess. Then today I get told they wont fill a med when I ask why I get told "its policy" when I ask what policy i'm told "I don't know" so I told them get the policy book and show me (every company i've ever worked for has one of these just for these kind of problems) or at least tell me a brief summary of what you mean. Was told "i'm not going to do this just call corporate" Don't worry I will. Everyone do yourself a favor pick another store they wont have your meds ready anyways. read more

One of the few CVS' that's open 24 hrs! I have to agree w the reviews that the lines could get a bit long but it's not that serious. This CVS is actually quite big & well stocked. This CVS would be great if it wasn't for some of the employees. They don't seem happy to be there & sometimes aren't helpful. But I started thinking that there aren't many employees. Maybe they'd be in a better mood if they weren't under staffed. This location is always busy so it would be better if their employees had more support. read more

This place is a joke.I came in to exchange my coins for money and the machine broke down they said my money wasn't lost so they took my information and said they'll call me back but they never did. I went back and told them and they just stared at me and had me waiting like if they didn't know what I was there for and they refuse to give my my money. read more

If you ever want lame service from a store Manager, visit here. If I may here, go above and beyond when you see LONG lines. You see your employees trying to hustle and make it happen with Customers while YOU are at another register ticketing or what have you, and not helping them out. Enough already! Good thing for this APP that exposes those that shouldn't be where they are! Tacky... read more

It's a good cvs is just I don't like the name cvs y mas kind of offensive also the pharmacy is very slow here go to a different one

Waited 20 minutes for someone to help we with a locked shelf. I had rang the bell atleast ever 3 minutes too! Terrible customer service every time I stop by. read more

Pharmacy staff is slow and rude. They treat you poorly if your prescription is a controlled substance which requires them to do extra work to get filled. Came here 3 times to get the same prescription filled. Third time was the charm. read more

Bad bad horrible pharmacy. I don't remember it being so bad, because my family has been coming here forever, but time to make a change in pharmacy. Sorry CVS so long, it's been great. (Not) read more

This CVS branch is the worst place to go for Covid Vaccines. Very unorganized!!!! Our covid shot appointment is supposed to be at 10:30 am, they told us to come at 10:15 to check in; and when we're about to check in they told us to comeback around 10:20, then when we came at 20 they told us to come at 30, when we go at 30 they told us to come back for another 30 mins. This place is very unorganized, and crowded!!!!!!! read more

Fix your damn ATM machine at checkout This is the second time I tried to shop there but I can't because. The Apple Pay it's not fucking working in trying to give you my business but your old checkout system is not letting me I should have gone to Walgreens worse pharmacy ever !!! read more

Truly understaffed.... but the 5 stars is because of the friendliness of the workers, they kept apologizing about the wait but can only do so much... the gentleman I believe his name was Steven is fast and helping everywhere and has about 20 people in line just to drop off but can only do so much but his service is what's needed and appreciated... not everyone can still smile and be asked to do lots of jobs at once but he does it and is still nice to everyone and works quick and gives a little time to all areas... so thank you steven... keep up the great work! read more