I've been coming here for over a year on and off. They have…read morealways had very long wait times via phone , but this time I called 4 times and waited on hold over 10 mins just to be hung up on each time by the automated system " experiencing issues" When the associate answered your phone to place me on hold, I couldn't even get a word out before the placed me on hold again. One time I was there and the driver window waiting for my prescription and a lady pulled up the lane next to me and I could hear her screaming at the associate that she tried to call them several times and couldn't get a hold of anybody to verify that her daughter could get her medication so she had to drive down there but now I'm looking back. I can see why the lady was so angry and yelling. It's very frustrating to not receive adequate customer service. Do, better Walgreens! at least hire someone to manage phones if the pharmacist and whoever else working, is actually that busy.

Really like Walgreens. It's a very clean and organized store and the employees there are very…read morecourteous. Thank you,

The perk of this store is that it's open 24/7. It's almost always out of stock of this. :( I love…read morehow convenient it is but it sucks that when I go and the items I need to complete some good deals are missing . There also needs more staff it sucks that the line gets huge at check out and then no one can help people who need certain items from the locked areas and no one is around to help.

Need I say more that other people haven't already said? Based on my personal experience upon pickup…read moreof my meds, this CVS has the MOST AWFUL, INCOMPETENT, RUDE, and NON-PROFESSIONAL customer service at the pharmacy counter ever! Long lines, staff ignores you and looks away. The male person who works behind the consultation counter is rude (unfortunately, I didn't catch his name). He tries to dismiss you right away. He rushes you, keeps looking at his cellphone and doesn't make an effort to assist with pricing. Whomever is in charge of this pharmacy, your staff needs to be re-trained overall on how to do proper customer service. A lot of people have questions regarding their medication, most especially pricing. No need to get snippy or rush us. If you're not happy there or can't treat customers the professional way, you are NOT the right person for that job!

This Walgreens is always very busy at the pharmacy area . But a young lady named Mara is always…read moresuper friendly and helpful. I know that she always makes my visit worth walking in the store. I will keep coming back to this location just because of the great customer service.

Store is supposed to open at 8am. People plan things around store hours. People have things to…read moredo. The store is till closed it is 8:15am store is supposed to open at 8am!! Calling no answer no way to reach anyone. I understand staff shortages but this is a business!

I heard this location makes employees clean up restrooms that were absolutely full of human feces…read morethat were rubbed against the walls, almost like if they were finger painting with their fecal matter and the manager name was Denise! She should've hired an environmental team to clean up the mess instead of having her employees do it! Will be contacting a lawyer about this

I've been coming to this location and it just get worse and worse. They lock everything up and this…read morewas the second time this has happened.I asked the only working individual there and tells me he's busy up front and I will get to you as soon as I can. Asked him twice and was still waiting after 15 minutes. I'm over it. For something that should have take me 2-5 min in and out. I will never shop here again. Just get it on Amazon folks. Companies that operate like this deserve to be shut down.

called to see if they had a medication and Victoria was dismissive and rude to me as soon as she…read moreanswered the phone. i was told to try every pharmacy in the area and i had told her that and she gave an attitude and said we don't even carry that. get a different job victoria it sounds like you hate it at this cvs target pharmacy

I have been a customer here since it was Target pharmacy. I have generally been happy until the…read morelast month. After a poor experience with a new pharmacist, I wrote a negative review. On my next visit, the head pharmacist decided to speak to me about it. Instead of apologizing for my experience he defended his employee and CVS. Not once did he acknowledge my opinion and experience. He told me when he first read it, he figured the customer was "just acting out of anger" until he learned it was me. Get that last point? He initially tried to blow off the survey. Just like he was defending the employee! By the way, he did not even speak to this employee. So far, two strikes. So the lesson to be learned is if you fill out a survey it means nothing to them. The customer is "always wrong"! How things have changed!

Marylen at the pharmacy is always so helpful. She goes above and beyond every time. So sweet and…read moredoes everything with a smile. She's definitely manager material.

Going to the Pharmacy, everything is consistent. I Love the text messages letting me know when my…read moreprescriptions are ready. No confusion, no wasted time, just clear and easy updates letting me know what is ready and what the costs will be. The staff is AWESOME. They're Always caring and helpful. Miss Bessie Always calls me by name which is super sweet. Waiting is minimal compared to other pharmacies that I've been to. As helpful as they are, I'm looking forward to the day where I won't need medicine to help with constant pain. I'll still stop by to say hello though. When you meet good people, Be Thankful and Grateful for them : o )

I've been getting my meds from Ontario Pharmacy for over 5 yrs. The staff is Friendly & service is…read moreExcellent! Mary & Fid are the Best! I wouldn't think of going to another Pharmacy to get my meds! Thank u all for your hard work & dedication!!

I have been a customer of RiteAid for many years. They over the years, continually messed up my…read moreorders, claimed not to receive my refill requests. Since switching to Ontario, this has not happened. Excellent customer service

Photo service here is really nice and make sure to fulfill your orders same-day. Cole helped me…read moreover the phone to place an order.

This very nice young man by the name of Antonio helped me find a few items i was looking for , he…read morewas very nice and informative , and extremely helpful carrying my water to my basket. Overall i had a great experience at this Walgreens in Chino Hills !

I visited Viva Pharmacy last week to ask questions about some meds. The pharmacist, Alyssa, was…read moreincredibly informative, patient, and helpful in helping me decide what meds to get. Something I also noticed is Viva Pharmacy offers help and support in Spanish, which would be useful to folks who primarily speak Spanish and need meds. The parking lot is also pretty big, so parking is convenient. :)

I'm not the biggest fan of pharmacies, I dread going to them whenever I need to pick up a…read moreprescription. I hate the long waits, the environment, everything. Anyway, the other day I had to pay a visit to this pharmacy since my primary doctor is across the street from them and let's just say that my opinion has been changed. The wait was short, the pharmacist, Alyssa, was the nicest and most informative person I could have hoped for! She even offered to mail out my medications next month to save me the hassle of having to drive 10 minutes out of my way to pick up my meds. I'll definitely be sticking with them for a while.

Everything !! I…read morelove each one of the techs at Chino Plaza Pharmacy, I have been going there since the day they opened and only go somewhere else if they suggest for something they won't have in stock. They are and have been so good to me, thanks guys and girls, forever happy with you and your smiles! Angela Rendon

Stellar service! No long wait on the phone. The pharmacy…read morestaff is very diligent about working with my doctors to obtain the best out of pocket pricing for me. They delivered my prescriptions the next day, free of charge, too!