Although I recently went from a so one star rating because of the pharmacist interaction on two…read moreoccasions who was still working there today, but Shema, the other pharmacist, and Vickie wanted the technicians were quickly and courteously helping everyone that was waiting in a long line. The complexity of some of these prescriptions is vital to someone's health, such as the one I was picking up I'm raising my score up to a three now because of the character of the individuals I encountered were more similar to the ones I've had experience with before.

I had a very frustrating experience at this CVS Pharmacy today. I arrived at 12:26 PM to pick up a…read moreprescription medication, and the pharmacy refused to help me because they were closing for lunch at 12:30 PM. What I don't understand is why CVS posts that the pharmacy closes from 12:30-1:30 PM, yet the staff is actually shutting things down 5-10 minutes early. We drove out of our way to pick up this medication, only to be turned away. The employee said they needed "five minutes to close and lock up," but all that happened was the gate being pulled down--which took about 30 seconds. Meanwhile, there were people in line, including families with kids, who were also trying to get their prescriptions. What made the situation worse was the attitude of the staff. They were extremely rude, dismissive, and showed zero compassion toward customers who had taken the time to come in before the posted closing time. No one seemed to care that patients rely on these medications. If the pharmacy truly needs to stop serving customers 5-10 minutes before 12:30, then that should be clearly posted. Otherwise, refusing service to people who arrive before the stated closing time is unacceptable. I hope higher management looks into this, because this level of service is incredibly disappointing for a pharmacy where people depend on timely access to their medications.

After my wife was released from the hospital, she was given a a prescription for a supplement. I…read morewent to 4 local pharmacies and stores and the only direction I got was "I think it's in aisle 13...". One pharmacist took me to an aisle but gave me the wrong item. Thankfully, I happened to recalling friends receiving great service from Ali and Nancy. They are quite the team and I will be forwarding all of our prescriptions to them. I strongly recommend them.

This is hands down without a doubt the best pharmacy in the area. The staff is kind, courteous,…read morehelpful, reasonable, and just clearly feels like they want to help and assist their customers. CVS, Walgreens, and whatever else are a nightmare. Don't waste your time anywhere else and come here.

I came to see if there was any Christmas deals left and there was none. All valentine items are…read morehere. This is one of the bigger CVS store in the area, I like this store size. I didn't end up buying anything, but this store is nice and clean.

Yesterday, January 13th, at 2 PM, I went to this CVS store, but unfortunately, I had a very…read moreunpleasant shopping experience. I asked a female employee wearing glasses about a promotion on hair dye products. Her explanation completely contradicted the promotional information clearly displayed on the price tag. Due to the inconsistency, I decided not to purchase the product. At this point, she told me I needed to put the item back myself. Honestly, I thought I had misheard her, as I had never encountered this situation in any store before. Of course, I asked again, "Are you telling me to put it back myself?" She firmly replied, "Yes, because you're not buying it." This was the first time I've experienced something like this, and I found her attitude very rude and unprofessional. In my opinion, she is not suited for customer facing sales work. Ironically, her attitude was more like giving orders than providing customer service. In short, this experience left me with a very bad impression and severely impacted my shopping experience. I immediately went to a nearby Safeway , where the same product was not only cheaper but the service was also as attentive as always.

We (spouse and I) never had a need for a compounding pharmacy before as we have our typical…read moreprescriptions automatically refilled via another company. However, when our family need one-off prescriptions filled (after urgent care visits, etc.), we tend to go to either CVS/Walgreens and the likes. Yesterday evening, after a Pediatric Urgent Care visit for our kiddo, we were given a prescription that was sent to CVS inside Target. They then told us they can't fill it and we need to go to a main store like CVS/Walgreens that is a standalone brick and mortar store (meaning not inside another store). After calling several nearby CVS/Walgreens standalone stores, no one can fill the prescription. Finally, someone mentioned to us that we need a "compounding pharmacy". We Yelped for a compounding pharmacy and called Diablo Pharmacy, which was still open. Unfortunately, Diablo Pharmacy had one of the main ingredients listed in the prescription in powder form, which isn't the liquid form called out in the prescription (that's a no go for us since the Urgent Care physician confirmed the powder form wouldn't be as effective). Although we didn't fill our kiddo's prescription with this pharmacy due to one ingredient needed that wasn't an exact match as the one prescribed, we felt that this business deserves the five star rating. They were great to work with and for that, we're grateful for.

My dad goes to this pharmacy, and I'm writing this review on his behalf. PJ Jahan, one of the…read morepharmacists here, is truly one of the best we've ever worked with. On multiple occasions, there were issues with my father's prescription refills, and PJ consistently went above and beyond to make sure my dad received his medication on time. His dedication, kindness, and professionalism made a stressful situation so much easier for our family. I sincerely hope his leadership recognizes his value--he absolutely deserves it, and honestly, a promotion too!

I'm very impressed with this compounding pharmacy and will travel from Tracy to San Ramon to pick…read moreup the prescriptions for my kitty. They are fast in filling the prescriptions, communicate by text, and they are professional and friendly.

We have been using Custom Care compounding for at least 10 years. They have taken care of multiple…read morepets with various medications, and also for custom compounded medications for humans who needed medications that were not available through regular pharmacies due to shortages. Their communication is fantastic, and they take care of getting prescriptions to you quickly and efficiently. I can't say enough nice things.

I was out taking care of Business!!…read more I got a Junk Food Craving!!! So I rolled to this Walgreens!!! I rolled in and found this place has a Huge Candy Section!!! I stocked up and grabbed a few bottles of Coke also!!! They only had one Cashier and she seemed stressed out!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand strong!!! Number 34 of the top 50 most Prolific Yelp Elites of 2025!!!

After getting disconnected multiple times, I called back and asked to speak with the Pharmacy…read moreManager. I was told the Pharmacy Manager wasn't available, so I asked to speak with any manager. The manager told me he thinks the Pharmacy Manager's name was "Lau" (he spelled it) and that the pharmacist answering the phones might be "Shemma." I told him that I had already been disconnected multiple times and was just trying to get my prescription. The manager wasn't rude, but it didn't really feel like I was talking to someone who was concerned about fixing the issue. I expected a little more urgency since why are the pharmacy staff acting like they answering calls and disconnecting them on "accident". Instead, the only solution offered was to transfer me back to the pharmacy and let them know I was waiting on the phone. When someone answered, I asked if her name was Shemma. She immediately responded, "Nope," and transferred me. I was connected to Shemma. I realized she wasn't the same person that had disconnected my earlier calls because her voice sounded different from the employee who had answered before. Since Shemma stayed on the line, I decided to ask about my medication and a possible prescription transfer between Walgreens locations. I explained that my regular Walgreens told me that if this location had the medication in stock, they could request the prescription transfer. Shemma told me, "No, I can't do that. Call that Walgreens to transfer it." This completely conflicted with what I had already been told, and I felt like I was being talked over. My biggest concern is still the employee who initially answered the phone. After one of the disconnections, I called back and asked for her name first because I wanted to know who was disconnecting the calls. I figured if the call got disconnected again, at least I would know who I had spoken with. When I asked for her name, she responded, "Sure," and the call was disconnected. This is another reason I strongly recommend asking for the employee's name at the beginning of the call. I feel like people are less tough when they know you know who they are. If you need to follow up, file a complaint, or reference a specific interaction, having the employee's name can make that process a lot easier. With that being said, I don't need my prescription to be filled here anymore. Goodluck to ya if you have to call this pharmacy.

CVS has switched to an AI virtual assistant who is virtually unable to assist you with anything…read moreother than prescriptions that they have on file and not ones that are that need doctor's approval. It's a closed loop with nothing to show for it.

Seems to be the common compliant on the yelp page regarding the pharmacy customer service…read more Pre-covid this was one of the best pharmacy locations around, however the pharmacy dept. has sadly gone so downhill. They still have the fiber-glass up so there is a barrier for verbal communications. This causes the pharmacy team to yell out your private prescription info so everyone behind you in the LONG lines can hear your private health information. what happened to HIPPAA laws for privacy? There are better pharmacy that delivery and have cost effective medications. Amazon, Good RX and also the smaller pharmacy like Danville Pharmacy are professional to deal with.

After lunch the honey and I strolled in to pick up a few items before heading back home…read more This location looks to be one of the locations soon to be closing because the shelves were pretty bare. Even so, I was able to pick up my over the counter allergy medications, nasal spray, and some of my (now discontinued) eyeshadow I tend to hoard for special occasions. The store was extremely clean and the service was helpful and friendly. I'm sad to see another Rite Aid go.

I've had 2 Covid boosters here now. Pharmacist gives painless injections. Easy to schedule your…read moreappointment online. Store has a rewards program worth enrolling in. Don't miss the Thanksgiving sale! Lots of really inexpensive gift items. Helpful staff and of course who doesn't like the ice cream counter in the store!