The staff is amazingly friendly and helpful which is hard to come by at big chain locations. For…read moreexample, CVS located at Long meadow shopping center.

The employee at pharmacy counter made me wait 10 minutes while she stocked shelves. Then when my…read moreprescription wasn't ready yet, she scolded me for coming in to pick up an hour after they opened. I told her I would wait for it, since I needed it asap. After waiting 20 minutes for it to be ready, she scolded me again before I left. She has no business being in customer service! Horrible way to treat a customer!

This is the most horrible store available in the Hagerstown area. I have dealt with them only…read morebecause they have weekend hours but crap on that. They tell you a script will be filled but 2 days later they still dont even have the medication. Crazy. They lie to not have to confront the lack of management in the pharmacy and the people are rude. I suggest you use another pharmacy loca t ion such as Antietam which are much more organized and friendly.

Don't bother and if you are using them hurry and leave. I tried this pharmacy for a year. They…read morenever kept my meds in stock so I had to constantly call a week before I needed it. After a major surgery the pharmacist decided he knew better than my surgeon what was good for me. Then refused to transfer my meds to a new pharmacy. Eventually they will mess up badly . Find someplace else.

Drivethru was fine until they got robbed, so now you have to go inside. Upon walking inside I…read morenoticed it smelled like shit soon as I walked in, on a positive note I was greeted. But that smell was disgusting and that's been each time I had to go inside. I will not return not even if they were giving away stuff I'm cool .

They filled my elderly relative's antibiotic with the incorrect directions on the label and were…read morenot willing to take accountability for their mistake. When I called to talk to them about it, the pharmacist put one of his techs on the phone to make excuses to cover his tracks, and, instead of doing so themselves, told me if I was concerned, I could call and verify with the doctor, which I did. Upon calling back to tell them this and vocalizing my concern, the pharmacist finally apologized for the incorrect directions but didn't offer to fix them . Fortunately, I am a pharmacy technician and caught this mistake, however someone who is not in the pharmacy industry may not have noticed it. We will not be having anything else filled here as safety and obviously integrity are both issues. Beyond that, excuse one or two techs, customer service is terrible. I witnessed this while they were serving others as well as myself. Eye rolling, giggling and lack of assistance are apparent. It's honestly like a pharmaceutical twilight zone.

Great Pharmacy! Super pharmacy assistant "Kelly" was great providing information on the phone,…read morewarm and friendly and more than willing to do some research and make phone calls on the customers behalf ~ huge help!

Convenient drive thru.Phone AND on - line Rx renewal.They will even contact the doctor if no…read morerefills left. Warm friendly staff. Quick transactions. Great candy counter -I get Mallow Cups there!

Pros: there always seems to be something for me to purchase when I'm looking for a product. The…read morestore is new, well lit and easy on the eyes; pleasant shopping area with courteous enough employees. Cons: I don't recommend their photograph printing service. The paper that they use is thin and--thus far, their printer has malfunctioned every time I've requested service! The first time, I waited 40 minutes for them to sort out the problem and they were unable to print my cards without ink smears. The second time, I waited around 20 minutes and finally got the product I was waiting for. The third time, I left without my prints. I try to be understanding when there is a problem, however, my visits were weeks apart and still the employees had not accommodated for what is clearly a consistent problem. Prices are little high in the store, but if you need something that day it'll do.

My wife recently had back surgery. Natural she was prescribed pain medication. First they said it…read morewas the law that couldn't fill because outstate Valid drivers license. Went home and got valid Passport and return. Next excuses was had to verify with Doctors office No problem . however that would take one or two days. So I drove back to doctors office and explained to nurse at doctors office what was going on. They also told me this happens all the time at this location. Long story a little shorter they wouldn't fill it. really. If they had any issues they should have just said that from the beginning. No they run me and my wife around while she should be resting in bed. They had our history from NC when we lived there. We have used Walgreens for years. We will not be usingWalgreens again.

This is the WORST pharmacy I have ever encountered..... They don't carry normal meds like…read morealbuterol. Today me it would be 2 days to fill. When I gave them 5 week days notice that I needed an anti blodcloting med filled, it took them almost 10 days. But when I called at the 10 day mark they said that it was to early to be filled. You can't get a hold of a live person, when you go there the people are rude and not caring... it is the worst.

I scheduled a flu and COVID vaccine appointment for 9AM. Show up on time, only to find out that the…read morepharmacy doesn't open till 10AM. I did go to the pharmacy counter. The employees were talking behind the screen, but no one even acknowledged my existence for a good 3 minutes. When they finally spoke to me, they told me to come back at 10 in a mocking tone. The scheduling error isn't the fault of the store or employees, but they were entirely nasty and unhelpful. Thank you CVS for wasting my time. I will never return to this store or any other CVS store

Fast friendly & you get gas points! A few times we forgot to…read morecall in our refills. They were more than happy to fill them in five minutes. Plus they call you to remind you if a prescription is due for a refill. We won't go anywhere else!