If I could give one star I would. The absolute worse pharmacy' I have ever dealt with! They lost prescriptions claiming they never received them and don't care if you must have it. read more

They need to be shut down or completely restaffed. They are the rudest people I've ever encountered, especially the older Asian/ Mexican women. Withholding my medications from me, some that are not even controlled substances. Giving me the wrong amount of another medication that's $1,200. When I call, they always put me on hold for at least 20 minutes. When I go to pick it up they always have me wait a few hours even though it says it's ready for pick up. If I call to get an update they are always so crisp and hang up right away. Just overall disgusting behavior. The staff needs to be fired or definitely go back through basic training. My friends husband has a heart problem and they didn't give his medication to him the day he needed it so she called corporate and complained as well so I know for a fact that this is definitely not the first time somebody has called and complained. Corporate needs to take responsibility and consequences need to be addressed and all of the staff needs to be reprimanded, effective immediately. read more

Very difficult to get prescription filled. Had to order and said ordered. Three days later said had no record of order. Couldn't make my insurance information work. Tried on three seperate days.. on 4th day it worked. A lot of effort and time spent. Very frustrating and stressful. read more

So if I could rate at zero stars, I would do not use CVS pharmacy for any prescribed cough medicine!!! Everywhere else this cough medicine is substantially different in price. I could've gotten for $6 to $12. CVS wouldn't take insurance on it nor would they take a good RX and charged us $56 and would not fix it Looking into changing my pharmacy. They consider this over the counter medicine, even though it has codeine in it just ridiculous. So disappointing read more

I have used this pharmacy for years for a large number of Rxs. I'm 71 years old and a cardiac patient. In the past several months, the service is slipping. When I go there, the drive in is often backed up with 3-5 cars in line. I go into the store and the line at the counter is 6-8 people with only one check out clerk. I'm getting close to moving my Rxs across the street to Kroger, where there is rarely a line at all. read more

Worst pharmacy I have ever been to. Do other people have the hardest time with CVS on Eva and 105. If I call the pharmacist puts us on hold and then hangs up on us every time. If they say they will call the Dr. Or another pharmacy for you They never do. It's like zero accountability and they don't want to work so they find every way to not do their job. The women pharmacists are the worst! They are miserable and do not want to work. If my kid's insurance would allow me to go anywhere else I would! Calling corporate but wondering if anyone else has this issue. read more

This CVS is nice and new and some of the staff are very nice. The pharmacy staff with the exception of the male pharmacist is another story. They are constantly short staffed, they don't answer the phone and it takes hours to fill a prescription. Today I was quoted two hours for my prescriptions and six hours later my prescriptions were not ready. I'm sick & I just need my medicine that was called in from the urgent care across the street. When they do help you, you are made to feel like you are inconveniencing them not that you are an actual customer who is paying for a service. This has been an ongoing issue with this store since they opened. So frustrating! read more

This pharmacy has goofed a lot on prescriptions and I just kept giving them more chances! They overcharge and then don't give the right amount of medicine. Their customer service is the WORST!!!! They actually just hung up the phone on me when I was asking about prescriptions. They don't communicate well and I will NEVER shop here or get prescriptions here ever again!! SAVE YOURSELF THE HEADACHE and go elsewhere for your prescription needs!! I have to think it's pretty awful to go to the trouble of leaving a review! read more

This place is terrible! Don't ever believe them when they say your prescription will be ready.

I have to say every time I go to this cvs there is a huge wait and sometimes only one pharmacist!!!!! You can hear they have multiple phone calls that are on hold and due to short handed can't even answer the lines. They seem annoyed they have to wait on customers, they are so overwhelmed!!! It's just terrible! read more

I moved my medicine script to this CVS from Kroger. They do a good job. And always nice.

Worst pharmacy ever. There is one female pharmacist in particular that is clearly miserable and is so very rude in person and on the phone. I try my hardest to avoid this location at all costs but sometimes it's impossible. Try to new one down the street. They are at least friendly read more

I would like to say thank you to the CVS staff for their honesty. I normally go to the self check out register and the register ask if I wanted cash back and I request $40 back. I forgot to retrieve the money and walked out. An hour later I realized I forgot my cash. I called the store and spoke to a young man who said that they were waiting for me to call in. Thank you for your honesty CVS staff. This world needs more people like you and CVS needs to recognize your honesty. read more

Pharmacy is the absolute worst. No staff and long hours (even when they already have the order) to fill a simple Rx, nor do they answer the phone for anything. Go anywhere else for your pharmacy needs. read more

If I could do 0 stars I would have. Waited in line for a scheduled covid test just to get to the window to be told by the woman "you know procedure" as she walked off. I had to stop her because i did not, in fact, know the procedure. She gave me very brief instructions in very broken english and told me to just move out of line until i was done. There is no instructions for the test in the bag. I got out of line and swabbed my nose not quite sure what I'm to do next. Well the drop box for the tests is right next to the drive through window and they want you to walk up while others are at the window and drop your test. or get back in line for another hour just to drop off your test kit. Anyways, after going inside to ask where to drop my test and getting told I had to drop it outside in the drive through, i parked my car and walked up to the drive through pharmacy window (as i was insteucted) and dropped my test off in the drop box. ALL OF THIS just to wait 3 days to be told they wouldn't do the lab because no test was present? A waste of time, effort and resources. That test kit was wasted because of lack of communication. read more

Consistently the worst CVS I have ever had done business with. I ordered magnet photos to be printed and it looked as if they blindly assembled them. The photos were actually pasted crooked exposing the magnets behind. They can't figure out how to deduct a coupon from your cvs card and when it doesn't work they offer no alternative, just say it won't work. But if you go to the lake store, they work just fine. The pharmacy continues to run my prescriptions under the incorrect insurance and that posses an issue because when I try to explain it happens all the time they cut you off and make you think it's your fault. Such unfriendly unfriendly attitudes from the manager down the line, this place needs a serious overhaul. I actually cringe when I have to go there because I know what's going to happen. Suggestion, board it up to save the brand because these people are not representing the company well. read more