They need a new pharmacy manager. They don't have enough staff to expedite customers or prescriptions, or even ever answer the phone. I had to move from Walmart where I was for 25 years and it was great. Now that I'm old I'm strapped with this place. It should be the other way around. read more

Look people in the face at least once while you are helping them. Simple. Prices are also insane. 7.99 at target 10.99 here... for toothpaste read more

Apparently the store policy is to not answer the phone in the pharmacy because they are understaffed, yet every time I come in her to pick up my medications I have to wait anywhere from 45 minutes to an hour. It's quite possible to multitask but apparently they don't want to. Most of the people waiting in line have a quick question anyways. If I could go to another pharmacy I would it sucks now. read more

If you want you prescription to not be ready, or the store to close super early without warning, and to not have anything ready anytime then this is your pharmacy! read more

I have been waiting 30 minutes to pick up prescriptions. I called them in a week ago but of course they are not ready. Sitting in lobby and waiting and waiting. I would never use this pharmacy ever again. If you want to wait close to an hour, please come here!! read more

I would strongly urge anyone in Paso Robles to avoid using this pharmacy for their medication. Out of all the pharmacies I have used throughout my life, this store has provided by far the worst experience of any. It is extremely rare that they have your medication ready to dispense on time. The communication from the pharmacy to the patient is inconsistent. If you need to speak to someone in the pharmacy, you need to physically go into the store and wait in what is usually a long line, because their store policy is currently to not answer the phone in the pharmacy. They just let it ring because they are understaffed. Again, I can't urge you strongly enough to avoid this pharmacy. I can't imagine a worse customer experience and so I'd suggest using literally any other pharmacy to fill your prescriptions, because there is no way they could be doing a worse job than CVS on Niblick. read more

Super high price Vitamins I want at CVS are $65 Exact same product on Amazon $27! They will be out of business soon read more

The pharmacist on duty (this was the Saturday after New Year's) became extremely agitated after I explained that there were issues with their system (not her) and she took it personal and began to yell at me telling me, at one point, to "shut up"; and even after I was beginning to leave she came back to the counter and yelled that she was "flagging me", and added that she had the authority to see that I never get medication from them again nor any pharmacy in the county. I was SHOCKED!! Keep in mind that this had nothing to do with any illegal activity "whatsoever" (which is the only reason any pharmacist has the authority to flag you)!! In my case, it was only because my Rx was not printed with a barcode on the bottom of the page. I called Monday morning to complain to her supervisor Sara, who did not help at all nor did she believe that her pharmacist acted inappropriately. At this point, I informed Sara that I was leaving CVS pharmacy and going to Rite Aid; her reply was, "it's probably best for you to go somewhere else." *** For the record, I have personally had several issues, and made complaints towards Sara (in the past), and I'm sure she would rather see me leave. It doesn't help that I have called in and talked to Sara, on several occasions, about her staff and their very bad customer service. *** In conclusion, for the last 10 years this CVS pharmacy staff has been the worst I've ever encountered!! And it doesn't help that the supervisor, of the pharmacy, (Sara) is included in that bad customer service!! read more

My doctor's office called in a prescription... and it's been 5 days... and no prescription yet. The online & phone status says they are working on it - no indication of when it will be ready. Really? Prescriptions should be ready in 24 hours, not 5 days and counting. It looks like I'm just another of many poor reviews for this CVS. read more

CVS beats any convenience store by far they have all the things a convenience store would have but they also have an amazing supply of Cosmetics especially Brands like NYX and Revlon, plus anything that you could need that most convenience stores would and plus pharmaceuticals. I love my CVS for sure. read more

CVS Pharmacy - A Great supply of NYX cosmetics as well as much more than ANY convenience store for sure, I love my CVS - Drugstores Near Me - PASO ROBLES, California

Pharmacy has been late on prescriptions every single time I have needed them. Recovering from surgery is a lot more difficult when pain meds are a whole day or more late. read more

If you were in CVS pharmacy on Niblick Rd in Paso Robles on Saturday February 18 in the morning you were exposed to COVID. The pharmacist insisted I come in and pick up my paxlovid, oral medication for covid. I asked if it could be delivered which I was happy to pay for or brought out to my vehicle and she said no we don't do that. I'm fully vaccinated and boosted but this variant is nasty. Please thank the pharmacist if you come down with it and good luck. read more

Pretty standard CVS. The place is pretty understaffed but props to the people working on keeping the place running smoothly. read more

CVS Pharmacy - Drugstores Near Me - PASO ROBLES, California

They texted me that my rx was ready then had to wait an hour. Technicians rude and ignored me

I recently went to cvs to have my photos developed from my disposable camera. I had used this camera for all of my travel adventures and was super excited to get them back. After 6 weeks of calling to see if they were ready I began to loose hope. I had called for 3 weeks straight, every time I was told there was nothing to be done since I had lost my paper slip. This made me very irritated after a while because I was not informed how important this slip was that appeared to be a receipt. I had two different people tell me they would contact the company and get back to me, and never did. The reason I'm giving such a high rating is because of Jamie who showed me compassion when I was at my wits end. She followed through with her promise and ended up printing my photos HERSELF. I was so grateful that I found someone who cared. I can't thank her enough. I recommend to request her if you need something because everyone else seemed to care less about the job. read more

Great Staff. CVS Management ought to be charged with abuse. Abuse of their Staff by continuing to reduce their staffing levels so they are overworked and customers have long long waiting periods. They abuse their customers by not having adequate staffing so customers have to wait unreasonable times. Sometimes to find scripts are not ready as promised due to low staffing levels. They do this while creating larger profit margins at staff and customer expense. They buy out good pharmacies with loyal customers who are use to good customer service. They then ruin them by cutting staffing back to the bone. read more

Horrible customer service. They ask you if you'd like a flu shot tell you to stand in a new line, ignore you for an hour then you go back to the original line without getting the flu shot, to say we would like to get our prescriptions and can't wait any longer. Boo Hiss read more

The lines to pick up your Rx are a JOKE! They need more staff & more efficiency. Let's face it, Paso needs more Pharmacies. read more

Worst pharmacy ever. Pharmacist thinks she has a PHD next to her name. She ignored Doctors orders and refused to fill and, changed prescriptions multiple times.. She basically she wants you to be addicted to opioid pain killers and will not dispense other non opioid alternatives. read more

I am continuously appalled that CVS has yet to hire additional help behind the pharmacy counter. No matter what time you come to pick up a prescription there is always a ridiculous line, and one person working the counter. With such a popular pharmacy, you would think they would try to retain their customers by making the lines shorter. Although the lines ruin my experience every time, the workers are always friendly and beyond helpful. read more

Thanks CVS for ruining Target's pharmacy. It wasn't good enough for you to have a horrible pharmacy on your own? The pharmacy inside of Target in Paso Robles used to be amazing! I am in no way bashing the workers, as they are the ONLY good thing left in this department, they are the one's responsible for the one star. My prescriptions were always ready on time and I never expected any problems here...until CVS took over. My prescriptions are CONSISTENTLY never ready when you say they will be (average waiting time is 30-45 minutes AFTER they should have been ready) and there always seems to be a problem with new prescriptions. The workers are trying so hard to make everything right and please frustrated customers, but this is not their problem...it is YOUR system. Target's old pharmacy rewards program was great, I signed up for the CVS program with hopes that it MIGHT come close...and then my email and cell phone started to get spammed with emails (regarding sales at CVS and coupons ONLY for CVS stores) and annoying texts....EVEN THOUGH I OPTED OUT OF THEM CONTACTING ME. I'm hoping someone comes along and buys out the contract that CVS pharmacy has with Target, until then I suggest you go somewhere else. read more

Holy cow, answer the phone. I moved here and transferred my prescriptions. I haven't been able to contact the pharmacy for weeks and I need my prescriptions! Really bad customer service! read more

Under staffed pharmacy. Pharmacy staff is rushed and unable to handle questions regarding prescription fulfilment or questions regarding delivery info. I received conflicting information regarding prescriptions totaling more than $500+. My telephone call was passed on to the store manager after pharmacy tech indicated there was a line of people waiting for prescriptions. The store manager tried to assist with problem, but was unable to give any direct meaningful answers. read more

The worst service and have asked 3 times to have prescriptions transferred from Marina Ca CVS to this pharmacy. Both CvS in Marina and Paso Robles Ca are unable to accomplish this task. How hard can this be????? I had to contact them both at each location to remind them to use my current insurance that I pay for myself. This CVS continues to use old insurance, thats non existent thus Leading to again over and over them charging me cash price. How hard can it be to look up the most current insurance plan ????? I am in the healthcare industry and if I treated my patients the way they treat their customers, my patients would be dead. read more

CVS screws up again! OK so there is still one prescription I have at CVS. I try not to do business there, but I got a call today that my prescription was ready. I waited in line and got the prescription. I got home with that five foot long receipt and found that I had picked up a prescription for an ointment haven't used for years, NOT THE ONE I NEEDED, and of course, it can't be returned. I guess CVS is digging back looking through all of the old prescriptions just to screw a buck out of us. read more

I am writing to say THANK YOU to your store manager in Paso Robles, CA. What a bright light in an otherwise frustrating and infuriating experience. This woman (Cindy) deserves a shout out from your company and a raise, bonus, pat on the back and definitely a promotion. She is the ONLY person between Paso Robles and the San Francisco Bay Area that was able to help me with that nightmare of an experience you call a CAREPASS. Cindy is in Paso Robles. My mom is 200 miles away. Cindy promised to follow up, called the Pleasanton Pharmacy, invited me down to the store, personally escorted me to her office, called the CAREPASS number herself, dealt with the wait time, endured the phone transfers from one department to another, listened to the irritating music on hold, personally helped me cancel my CAREPASS, and made sure my money was refunded before I left her store.....which is not even the store that has my mom's medications! NOW THAT IS FANTASTIC CUSTOMER SERVICE. CINDY IS THE DEFINITION OF "CARE". I will be waiting to hear how you plan to recognize this loyal employee for her dedication to providing customer service that is rarely experienced! She saved a customer who will be telling many others why I will continue to go to CVS. read more

This place is a DUMPSTER FIRE!! Every time I have to call, the head lady is an ABSOLUTE rude jerk. She is condescending and not even realizing THEY are the problem and the screw ups. They charge different prices each time. I was in there last month for a med and they charged $41.00. Today...........$9.00. Different med last month $1.98, this month $3.98. I know, they will blame insurance and blah blah blah but it is THE SAME INSURANCE!! Again DUMPSTER FIRE. Why do I continue to go? BECAUSE CVS combined to become a power house and I am stuck with these pricks because of insurance. read more

Avoid! The pharmacy personnel are about as lazy as they come. We were standing in line waiting for an antibiotic order, and as nobody was in line in front of us and the 2 desk people ignored us and continued to talk about their own personal stuff and acted like they didn't see us. After my wife's request, they immediately had attitude towards us and made the experience very uncomfortable. Look, we are the customers and for them to treat us like that was uncalled for and I will be letting everyone know about this. You do realize word of mouth travels fast on our small community. read more

There is always a line of like 5-10 people to pick up Rx. This pharmacy should always have 2 or 3 checkers. If you are this popular or busy then counter it with better and faster check out!!! read more

This pharmacy is a frickin' joke!!! Horrible service and most of the time the people behind the counter are incapable of doing their job. And forget trying to call a couple days ahead to avoid their incompetence and have your script ready, they still manage to F that up too, and then they'll just keep making you get into the long line after each time you check on it. If you use this pharmacy make sure you have a couple hours, and WalMart is just as bad if not worse, plus you have to go to WalMart. read more

This is got to be the worst pharmacy ever. Super long wait times. Service is lacking!

Long lines, slow service. Called the pharmacy asked how soon they can fill a prescription for my sick child who is in pain. They say 30 minutes of course I was happy because 30 minutes wasn't bad. I traveled about an hour and half to the cvs since we were on a road trip. I get there and they say the pharmacist is out to lunch and it will be about another half hour are you kidding me!!! You could imagine my disappointment. 30 minutes all the sudden became 2hrs. You don't tell someone half an hour and they get there more than an hour later and still not ready!!! Waste of time going here. read more

I never do bad reviews but I am done here!! I worked at a pharmacy before, this pharmacy is always a mess in the front end and the pharmacy department is so slow!! They put the line down the foot care isle because by the time your done in line you might as well grab some foot insoles because they will be hurting. the staff are short with you on the phone I understand why they have no help and you can tell they are short staffed. I pick up prescriptions once a week or more and I have NEVER seen more then one cashier. So today I transferred all our scripts to rite aid. A read more

These people are still idiots. I was forced to pickup up a prescription recently due to doctor calling them instead of my preferred Sav on pharmacy. To my utter amazement I not only was able to pick up the prescription but did not have to wait in s long line or put up with other crap they normally pull. But today, a week after picking up the above prescription, I get a robo call telling me "my prescription is ready for pick up". Complete idiots. read more

This is the worst pharmacy ever. Alway a long line with one person working. You can't get thru on the phone after being on hold a half hour every time and you get texts that your prescription is ready only to go to the pharmacy to pick it up and they are out of stock! read more

This store is absolutely disgusting. The store manager should be fired for allowing the bathroom to be dirtier than a skeevy truck stop. A store that sells cleaning supplies has no excuse for this level of neglect and grime. The carpets look like they haven't been vacuumed in a year and left-behind coffee cups and trash sit on the shelves. The pharmacy line is long and slow. With this many loyal, patient customers a respectable company owes them more. read more

Take a look at the photos I posted the other day of the bathroom at this horrible CVS on Neblick Road in Paso Robles. This is not new. This is every time I have had to use the bathroom there. I'm horrified to think that the pharmacists who give immunizations use that bathroom. Or mothers who have to change their children. I would change phamacies other than I travel and need to keep my prescriptions where I can easily get refills. Appalling filth! read more

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Ahh..CVS I how love the deals I can find there. If you are into coupons then you know CVS can have some amazing scores! This CVS though is dated and not organized. I hate the layout of the store. The bathroom lock does not work at all. Cashiers are nice but not really familiar with the store or deals in the current ad. Which is annoying. I have had better service in the one in SLO and Pismo. read more

On two different ocassions, their robot has called me to say my prescription was ready but when I drove to the store I am told that no, I had to return another day. Very frustrating. read more

Like everyone else said O M G...horrible pharmacy..its like NO ONE knows how the F to do their job. They call to say it's ready and they filled the wrong thing...they hardly carry any name brands..everything has to be ordered. AND to make matters worse the Rite Aid on 24th is worse lol. PASO NEEDS A WALGREENS...please God let this happen. Lines at this CVS are insane, if you are bored and like to spend time wasting time, go here. Glad to see I am not the only one who has wanted to shoot myself while dealing with trying to get prescriptions filled here, read more