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    CVS Pharmacy

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm
    Updated 1 week ago

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    6 years ago

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    Walgreens

    Walgreens

    1.0(5 reviews)
    1.7 mi

    This place is terrible. Really WAY down hill since it was a Rite-Aid. Went in today for a reusable…read morebandage for my foot. Found it, but after going to the check out found myself with a young lady and no clerk to provide checkout assistance to either of us. After a length of time someone did arrive. No apology, nothing. Then, and no fault to her own, the young lady needed additional assistance with makeup. They both left for another eon! I flung my bandage toward a rack of Reese's and left. CVS in Reading is not much better, but that is where I eventually purchased the first aid.

    Where to begin... this is a hard one. First- every time I have to refill two scrips for my family…read moreone for me and one for my stepson- every time- it's a two-three day order to refill the script. By this time the meds have run out and one of them being a medication for ADHD this is totally unacceptable. Second- last time I went for my medication that always needs to be ordered- the Pharmacy charged me $140 for it. I've been paying $10 for three years for this stuff. They neglected to call me to tell me it was a different manufacturer then normal that is on a higher tier in my coverage than normal. I know the Old Bolton Street Rite-Aid would have called me to let me know- same with the Haven St. Rite-Aid. Not to mention they told me to call my insurance company. Guess what? I called BCBS and Express Scripts and my Doctor. This is 100% on you Walgreens- the doc wrote the proper script, BCBS and Express Scripts were amazing telling me what is covered- you ordered a different manufacturer and failed to have the common courtesy to let me know I would see a spike in price. I know you can see it in your system- you've showed me before on another issue- you can see it's Non-Formulary and you can compare the prices! Should get no stars- customer service is awful there- medications are never in stock leaving me high and dry sometimes for days until it comes in and that's after ordering it in advance before running out. Then I am out and basically hosed. I'm pulling all of my medications out of here as well as my family. I'm totally done.

    Walmart

    Walmart

    2.1(68 reviews)
    3.7 mi
    $

    I had a less than impressive experience at this store. I came in for a specific item that they said…read morethey had in stock and searched for about 20 mins for it. Went to a register for help and was snottily told to go to the customer service desk. Waited in line there. Had to repeat myself several times to be able to get someone to help me in the aisle to find the item. I won't be coming back here again, that's for sure. Even if they do have cute Peeps stuff around Easter.

    Oh Walmart, when will you start hiring people who at least pretend to care? I'm not looking for…read moredeep conversation, in your employees "hello doesn't need to be followed by "how are you today?" Frankly, I know they don't care, and I don't particularly care to share. But a simple greeting is part of the job. Not a peep. At first, I thought maybe this young lady was mute. I found myself waiting for a grunt, a nod, maybe even a foot stomp some indication that verbal communication was still an option. She was scanning my items, so I knew progress was being made. What amazes me most was that she must've sat through an interview at some point. That means she can talk. Which made me wonder: what exactly did she say that convinced someone she was a fit for a customer service position? I could overlook the Morticia Adams self expression. I can appreciate a commitment to a look and I understand, This isn't a corner office job with six figure salary. But isn't it supposed to be a stepping stone? A place to learn basic workplace skills? Things like standing confidently,making eye contact, acknowledging customers, and exchanging a few words before moving onto the next person. These aren't advanced business strategies. Their life skills. The management team should know better. And please don't tell me the applicant pool is shallow. Maybe it is. If so, work harder, search harder. Find the people who actually want to work, who want to learn, and who understand every job teaches something valuable. As for self check out, I used to think Walmart installed those lanes to save labor costs. Now I'm convinced they are there for customers like me -people who would rather scan their own groceries then leave feeling slightly depressed about the future workforce and the manager's responsible for developing it.

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    CVS Pharmacy - drugstores - Updated August 2026

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