Was in the immediate area having a key fob made for my car across the street when I stumbled into this very unique CVS that has a legit pharmacy, but also an entire section dedicated to the local Hispanic community, hence the "Y Mas" after CVS. I also needed to withdraw some cash via their atm, which, at $3.50 a pop per withdrawal wasn't cheap, but not too bad either. I was grateful they had a functioning atm to begin with. Perhaps the best part of this visit to this particular CVS was the fact that they had a super sweet (and locked under key) cologne and perfume section with major name brands going for way, way cheaper than you'd find them anywhere else. And while the pictures aren't the clearest, you'll see the brands they rock here. Not bad at all! I'll be back! read more

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Before I walked up to the register when it was my turn, I seen her talk to her staff aggressively, and that exact member had helped me before. Young guy, super nice took the time to help me last time even tho he was short staffed!! Supervisor on the other hand was horrible. In my 10 years of being a manager I have never met anyone who is a supervisor but has no answers to questions. I went in for a Paid online print order that was done and ready two days ago. Before I even pulled up my email to show her, she was already telling me her printers aren't printing, and it's not ready. I explained to her that it was ready two days ago, she didn't care to check her inventory. I asked her how do I get a refund, or when will they be ready, she said she doesn't know I need to call cvs. KEEP IN MIND, she's CVS supervisor . I kindly asked her if she can check just incase, she did with attitude. Lady if you're having a bad day, don't take it out on other people. No wonder this location has a 2.2 rating. read more

I drove all over LA and couldn't find any Cracker Jack's! CVS was my last resort and they didn't have any either (tears). There were a few brands of caramel popcorn however, which was the closest I could find. The staff was nice and accommodating and even went through the effort of checking their system just in case, and turns out they don't carry Cracker Jack's at all. I appreciated the customer service and finding some similar options for me that were on hand at the store. read more

Very unprofessional the people from the pharmacy always have an attitude they don't help at all I've been calling all morning about my update and all they say is what do you want us to do I've told them what to do to call my physician to exchange the medication and they keep telling me to do it myself read more

They never have your prescription here ever they don't even inform you that they don't carry what you're looking for . It' looks deserted in there also ! read more

they are so unprofessional here from the manager i believe her name is may Ly to the employees, received a message that my prescriptions were ready then i show up and they tell me it won't be ready until another 30 mins, then i said that's fine I'll take the one that's ready and come back for the other one later the manager told me you are going to have to get in line twice, i think she wasn't understanding that i was going to come back for the one that wasn't ready so she keep telling me that ima have to make line twice to pick up the other prescriptions she seemed really upset and had a negative attitude. then i get in line to pick up the one that was ready, so i asked the one working the register that i was also here to pick up another prescription told her the name for the prescription and it was ready too, so the manager wanted to make me wait 30 mins for something that was already ready wow. read more

CVS Pharmacy y más - thats the manager and employee - Drugstores Near Me - HAWTHORNE, California

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A supervisor by the name of Juan is very amazing and helpful. Very professional and friendly. I would definitely come back to do my shopping needs at this store. read more

Mai Ly the manager of this location has to be the worst customer service I have experienced at this location. She has zero desire to help people. Up-date she had to help us a second time around and after our first encounter and me telling her she wasn't a pleasant person her attitude changed a little not much but she was slightly more pleasant read more

Came at 10:20pm because my husband needed allergy medicine. The sign outside and online says it closes at 11pm. The doors were already closed and workers didn't want to let us in. Very inconvenient. read more

Horrible CVS when I asked one woman to describe how to take my meds she got another employee who didn't even speak English

There pharmacists are very rude don't help you . They don't even apologize for messing up and owning up to their mistakes

I was told the pharmacy would re open at 1pm after lunch . There was a line of about 6 people in never opened . Why can half of them go on lunch and then the rest . No finning sense ! After read more

I always use cvs for my photo prints. The associates including managers ain't friendly but they quick with photo prints

This cvs pharmacy is a hit or miss. If you're lucky, you get the nice pharmacists. Most the time you get the rudest ones there. The pharmacy technicians in blue are the ones that are helpful. Other than the long lines with over an hour wait, I've had horrible experiences there. The store itself is fine, but to get prescribed medicine oh boy. The first to mention is how long it took for them to give my grandfather his medication because according to them his "insurance" did not approve to pay for his $1K medication. After waiting over two months for his medication and on dialysis, I decided to call his insurance and they said that the pharmacist had never even imputed a request for them to approve his medication. My grandfather was without his medication for so long and for what? Just because the Asian technician was being racist towards us. I hate to call her out, but not only has this happened with my medication, my grandmothers, grandfathers, but as well as others I've witnessed that have spoke only Spanish. It's as though she has gave up on all Spanish speakers and if they don't receive their medication she DOES NOT CARE. She doesn't even have the decency to look into your eyes while talking to you. So if you have a grandparent or parent that speaks Spanish hope to God that you don't have to speak to the pharmacist that doesn't speak Spanish. I've called to make a complain about this same physician and nothing. Just the other day, I could not go with my grandma to the pharmacy so she went alone and was basically hopped back and forth in the long lines none of them helping her not speaking Spanish all for her medication being on the counter table by the pharmacist computer when she did not give her all 3 medications the first time around she picked up the first medications. Overall, this is one of the worst cvs pharmacies I've dealt with for so many years and will be asking to have all of our medications to be sent to another even tho it's the closest to our home. Save yourself time, health, and patience and go to another one. read more

The pharmacy staff is great and they truly care about you. The store's merchandising is weird. I went in this pharmacy looking for sunglasses. The clerk told me they don't have any and won't until Summer as it is seasonal. Have you ever heard something so crazy? This is a pharmacy! You need sunglasses all year round, especially in winter with the lower sun angles when your driving. I told my eye doctor and she laughed saying it was stupid. read more

This pharmacy continues to provide less than adequate service. My parents have their medications sent here, and the incompetent staff, always take forever to get the medications ready or don't have it. The Pham ranch service in Marina Del Rey is so much better. read more

Pharmacy breaks every law possible go for a easy lawsuit, It will take years just like the employees.

This pharmacy is incompetent. My mother in laws prescription was sent 4 days ago, she received a text saying her prescription was ready. I Got my prescription sent yesterday and went today to pick it up with her and none of our medication was ready. Their excuse being that they're behind. I don't get it how can a pharmacy be 4 days behind on medication? What exactly are they doing that they're so far behind. It's obvious that efficiency isn't their priority nor is patient satisfaction. I mean this is ridiculous they shouldn't even have a pharmacy here if this is going on. read more

The store is better than last review. There was only 1 cashier who greets everyone who walked in the store. Th store had a basket which you can put you items in such as a case of water. They do not sell cigarettes (for those who smoke) but they do offer quit smoke methods read more

CVS Pharmacy y más - Drugstores Near Me - HAWTHORNE, California

The store itself is okay, but lately the pharmacy wait time is getting ridiculous. 40mins in line, I literally timed them, plus 20 more bc I had prescription on hold. 4 pharmacists, I could tell they were all hustling, but why such a back up? Can't CVS afford to get more pharmacy staff? They also said they didn't have my prescription that I dropped off personally. How do you lose someone's prescription? It's never happened before, but what if it was a hard to get prescription? :/ thinking in switching to mail rx sigh read more

Good service whenever im here. There is always someone i can ask if i needed something. Pharmacy section is also very helpful. Call first to make sure prescriptions are ready. Outside may look dirty coz sometimes there are homeless people around. read more

The CVS web site states that they carry the Johnson & Johnson COVID vaccine and that walk-ins are welcome. Those are both blatant lies. After visiting two local CVS pharmacies and wasting two hours of my time, I was turned away from getting a vaccine. I attempted to bring this issue up the chain at CVS and after getting the run around on CVS's automated call system, I was told that they would not file a complaint unless I handed over my personal information. That is why I am putting this here on Yelp. After this horrible experience, I will never shop at CVS again. They have demonstrated a disgusting lack of ethics, security/privacy and hospitality. read more

Outside the Location is not very clean. It Is due for a heavy duty high pressure hot water jet spray on the floors. Inside it is ok. Not up to date. The old style CVS with a pretty fast and busy pharmacy. The check out is fast and slow depends on when you go and how many are working to cover (point of sale) registers. As much as I appreciate the CVS bucks and coupons. The amount of paper used on the receipts is insane. Should be simple and short if necessary. Coupons and such could be on a app or email. The wait for dropping off RX has been about 5 to 10 min. Picking up completed RX has been about 20 min average. They have pretty much almost everything in stock everytime I've gone in. Cold drink cooler is full of variety and Alcohol aisle is covered with Cameras and Safety anti theft caps. Well thats it. This location will benefit from a major ovehaul and also a good cleaning inside and out. Besides that..I have aleays had good experiences customer service wise. Enjoy and Stay Wild! read more

I stopped in to this CVS the other day and wondered to myself why I don't come here more often. I went into the CVS and realize why I don't go in there. This CVS look unkept. The shelves were filthy especially the shelves that have food on them. I thought to say something to management but I didn't think it would make a difference. Here are my pictures. read more

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Guy in the purple shirt you made my day. You got my passport photo quick and efficient super nice guy. Thank you so much.

Professional, courteous, attentive and never have any hitches unlike the one on Redondo Blvd where every time I go in, they make an excuse to fail simple retail challenges read more

Pharmacy is the worst, I've been several times to have a refill transferred from another pharmacy to CVS. They seem to just "don't know" how to do this... over the last week I have waited at the store, have them reach me by phone at their convenience, and waited some more. After more than a week of this they (counter person in charge) says to me "I'm sorry I will get back to you as soon as I know what is going on". To which I replied "I am out of meds" I need these ... to which he replied "I can cancel the request if you like". Then I walked away... only complaint is: if not able to help "SAY SO". It is their prerogative to do as they see convenient for their businesses.... just don't take other people's time nor delicate situations lightly... just saying ( I'm out of heart meds) thanks read more

OK I have been dealing with this pharmacy for over 4 to 5 years I've years I am busy and impaired and every time I go into this pharmacy the lions are long today July 14th 2022 I go into the pharmacy and I need assistance on picking up some medicine I want to the aisles and I asked the clerk to give me some help and she told me that she will send somebody onto the aisle have me waiting on the hour 10 minutes and never even sit nobody to give me any help this is total poor customer service what is different heart fail is more from women's fiddle game read more

This review is solely for the ladies working in the pharmacy . NOT one of these employees are friendly or welcoming Janine is a rude they get annoyed when you try to ask them a simple question. I stood there and not one of them asked if I needed help or hello . Cindy is rude too she acts like she can't speak to you in a good manner doesn't even make eye contact I guess they think cause they're working in the pharmacy they're superior to everyone . Learn some customer service skills .! read more

I have never stood in line this long to drop off a prescription. This is ridiculous. No one has even bothered to acknowledge the people in line. If it wasn't for the stupid insurance company I'd leave and go to Walgreens a few blocks down. Guaranteed they could've helped me twice in the time I've been waiting here. Typed this entire review with one hand and STILL haven't been acknowledged. Worst pharmacy ever. read more

I did not have the same experience here, and wish someone would have spoken to me in 'Spanish - I could use the practice with this beautiful language. We came in here as a last minute gift was in-order. Although there was a line, it went very fast. There were great deals on everything, and we ended up getting the perfect gift box complete with LED lights and a very cute bow for the car, all for 30% off. We also were able to purchase some gift cards on the fly! Lastly, I needed cash, and was happy to not have to go to an ATM - it was free at the register when I used my debit card (max. $35). They also have a great selection of alcoholic beverages, and great sales too. read more

Deandre smith, great customer service! So patient, humble, polite, and very attentive to customers, thanks for your help!

be prepared to wait at the pharmacy! otherwise, staff is helpful. Always clean and organized. Well stocked with their products. The CVS care coupons and rewards are a huge added bonus. I once bought a $70 perfume there for about $40 thanks to a discount coupon that was 40% off I believe. read more

Went it to get prescription for my mom, paid about $320 then realized they gave ointment when prescription clearly stated cream. Went back and they stated it was the same, left and told my mom to use it. Well ointment is too hard, sticky, oily and not meant for face clearly as it doesn't spread. Very dissatisfied customer, I work hard the least I deserved is honesty why couldn't they tell me we don't have cream. Because pharma will take your money and life away... Thanks CVS! read more

Fist time visiting this pharmacy. I came in with 4 different, non-refillable prescriptions to fill, for a friend after his surgery. The person who attended me happened to be the pharmacist herself - curt, unprofessional, and unwilling to go any inch extra to help me obtain a prescription she described as, "People rob for this narcotic." She described how I'd have to walk this prescription into each CVS to see if they could fill it, but forgot to inform me I'd have to produce my friend's ID. As I waited for my friend's prescriptions, I witnessed a very helpful pharm tech ask if this new pharmacist was able to help a client in line for a pharmacist consultation. The young, unprofessional, terse pharmacist brusquely cut the pharm tech short in front of us. Nothing breaks down work moral faster than a rude boss. Nothing is more deplorable than watching someone usurp their position. You are only as good as your front line people. If it weren't for the utterly kind and professional pharm tech Sharwasi(?), there'd be absolutely no reason to waste your time walking in to this pharmacy. Worst pharmacist I've EVER encountered, bar none. read more

CVS people have been nice and hard workers. Regarding the last stupid girl saying she's blonde and with blue eyes and NO BRAIN! You got to be kidding...right? I my whole family(15) cousins, aunts, nephews, uncles are BLONDE, blue and green eyes, and we are Mexican (Jalisco) Gosh you're dumb it's a good thing that you're not hispanic that's insult for us. A simple mistake and you took it that far to write something so dumb! "Like duh" read more

WTF? I speak ENGLISH! I have BLONDE Hair and BLUE eyes. I don't even look Hispanic. I went to the register to pay this morning and the lady starts talking to mein Spanish about something and I am giving her a blank stare and she takes my credit card and I say "I DO NOT SPEAK SPANISH". She swipes my card and processes it and tells me the total in Spanish. I look around for another checker. The store is dead and none else is in sight. Seriously?? They couldn't find anyone that spoke English? I have no problem with Multi-lingual people but come-on its America I go to buy toilet paper I should be able to understand the damn cashier!!! read more

I love the pharmacy but i cant stand the long line in the actual store no matter what time you come in theres always only 1 cashier good thing i only come here when i need to go to the pharmacy. read more

My go to for medicine, hair, house supplies. Just ding like the homeless people all around the stores.

Worst pharmacy staff ever. I literally just wasted 20 mins of my life trying to speak to someone. Seriously staff, answer your damn phones or stop being lazy. read more