AJ was an amazing guide So knowledgeable about the area …read more She made sure we were all safe and included . Lucas was very helpful as well getting our bikes and helmets fitted for the ride

Our tour guide, Marni was not in the best of moods. She was annoyed at the riders who couldn't…read morekeep up with her pace. The bikes were not in good shape. Front derailleur, headset, back brakes and crank arms were barely functional. My nephew's grip fell off during the ride. These bikes have not been maintained at all. For the amount of money you spend for the tour, I'd expect a better functioning bike. The tour was nice. Great views of the area. However, our annoyed tour guide was not friendly and it came across too well. When it came time to end the tour at the brewery, Marni showed The group the location of the brewery and left. No "Thank you". She just left.

Carli, Derek, and Dan were absolutely amazing tour guides. Smooth experience for both myself and my…read more68 year old mom who has done Segway tours before but only on smooth surfaces. They were very patient and Derek even stayed with her the entire time, and she was nervous the first 15 minutes or so. The rainforest was beautiful as well. Amazing adventure - we did it in the rain too but they provided rain ponchos and gloves. Would absolutely go with them again!

If you're looking for a fun activity, that's non-typical very far away from all the normal tourists…read moreand bustle this is it! I've had lots of experience on Segway's and this was certainly one of my top favorite ones. My friend was his first time and he's from Tanzania. He picked it up and kept grinning and couldn't stop. I would certainly recommend this activity.

Unbelievable experience. James's stories about the history of the area were excellent. A must-do!!read more

When my sister and I hopped off our cruise and headed to Tracy's Crab Shack there was a huge line…read more When we learned that there was a second location half a mile away with no wait, we hopped on a pedicab with James and he took us down there. He is so kind and friendly and offered us his business card in case we wanted to call him for a ride back. After enjoying our lunch, we did just that. James came back and got us and took us back up to town to go shopping. Apparently word got out because when he came back for us he had passengers, and more passengers tried to hire him on the spot, but he told them he was there to get us. Great guy and I would recommend calling him up when you are in Juneau!

The worst excursion of the entire trip…read more What was bad? 1) The bikes. 2) The guide. 3) What there was to see. 1) The bikes were old, decrepid, beat up, and all together not worthy. The helmets smelled very badly of sweat. Not all of the bikes had the little mud flap on back. And we did go through mud. This was in sharp contrast to the wonderful bike tour experience we had in Skagway the day before. 2) The tour guide was the most awful public speaker I had ever encountered in my life. She started EVERY SINGLE SENTENCE off with "ummm.... now...." And I mean every single one. She spoke in the most droll, monotone voice. Evening news is more entertaining. She also spent the entire time wiping hair from her face, adjusting her hat... for the 30th time, or otherwise touching/blocking her face with her hands. 3) There is nothing to tour. There is nothing to see. The town used to do canning and logging. It doesn't anymore. But, the town is conviently located between 2 other big cruise ship ports. This is a case of the town going to the cruise lines people and saying, "If we build it, will you come?" Unfortunately for us passengers, the cruise lines said yes. My advice, stay on board that day and book a spa appointment.

This is without a question the worst experience that I paid to have happen to me. The only good…read morething I have to say about this is learning what NOT to do when talking to a group of people. There is an issue of locals stealing bike seats, so they just take them off... and store them in with the helmets. If you don't know what sweaty dirty seat-helmets smell like when you put them on, be happy. The gear was horrible, the town has nothing of interest, and the guide didn't know the first thing about public speaking. If you ever get a chance to do this while on a cruise, stay on the boat with screaming children, you will have a better time.

Oh my Gosh if you're in Juneau take this tour if you want to see whales! We saw multiple whales…read morebreach and some came so close to the boat that even our naturalist was in shock. My camera was zoomed in so much that I didn't take any great photos do to them being so close when they breached. Use this company. I will use them again when in Juneau.

Not worth it. I'm sad I wasted my time doing this rather than exploring the beautiful city. Just an…read moreexpensive boat ride and it's a gamble if you'll see a whale or not. And if you do it's most likely gonna be a speck of a whale at a distance

What a fun and amazing day. My group absolutely love Unplugged Adventures Jeep ride. The iPad…read moredirections, narrative and stories were super interesting. This was our 6th time to visit Juneau and driving out to all the beautiful locations was a highlight of our cruise. The folks at UA were so helpful and accommodating. One of our party left her prescription sunglasses and they tracked us down to return them. I give them 5 out of 5 stars! Thanks UA. You're the best!

Accommodating, awesome, adventurous! Thank you Unplugged guys for an outstanding, one-of-a-kind…read moreJeep adventure around the jewel of Juneau and North Douglas island. Great stops and narration along the way. If in Juneau, go Unplugged!

Best tour in Alaska! Airboat ride, which is a very unique and personal tour experience, combined…read morewith the helicopter ride and a glacier landing! Wow! My dad and I went as our special Alaskan adventure. It was my dad's first helicopter ride and the views of the mountain tops and glacier were absolutely amazing. The airboat ride was of course by far the highlight - Captain Brian is a pro driver, making it the most memorable experience ever! Getting that close to such a big glacier is a dream come true! We had an entire hour on the water and saw the face of the glacier from every angle. The length of the tour and the multiple once in a lifetime experiences was well worth the price of this tour. Brian and Julie gave a great safety briefing and fit us with warm life jacket coats and ear muffs. We just showed up and everything needed was provided. Captain Brian is very knowledgeable of the area, he grew up spending time in the Taku River passing by this glacier often.

Once in a lifetime experience! We signed up for an excursion from the Norwegian encore. It was a…read morecombination helicopter/airboat trip to Taku glacier. Our guide knew so much and was a great pilot. The airboat portion was fantastic! Definitely thrilling, breathtaking, informative, and exhilarating! Trying to decide on whether to splurge? This is a must for!

If you have limited time in Juneau, the Tram up Mouth Roberts is eye opening…read more The tram ride is slow enough to enjoy. No ear popping, it can be a little crowded, but the cool thing is your ticket is good all day and you can run up and down until the end of the day. Military discount is small, but if you have a good size group, it's worth it. There are a couple of amenities at the top. A a small cafe, a gift shop, a little auditorium that plays a movie about the history of the tram. We got up to the top. We went hiking on the small trail, but if you have it in your...you can hike up to Browns Cross and get an even better view of Juneau and the surrounding areas. And one ticket will allow you to do it early and then again later? Wow. The staff are friendly and keep things in order. They get you up pretty quickly. We had a good time, and I can see why it's a must do on Juneau lists. Recommend.

I'm guessing our experience was better than others. The cost was much less because we booked it…read morethrough NCL. There's a $50 credit per tour that applies to the first guest through the "More at Sea" package. You'll also get Latitude Reward discounts depending on your tier. It somehow ended up costing less than $20 for both of us. It's also an all day pass, so you can go up & down as many times as you want. We were one of the first in line that morning. There were only 8 people in front of us. We watched as they were taking the staff up to the shop & resraurants. Before long, it was our turn. The tram was pretty packed with lots of standing room and very few seats. I chose to be on the outer edge with a great view. The climb is steep, and you do go straight up like an elevator for that last push to the top. To be honest, I've been on much higher gondolas (to the top of the Zugspitze near Garmisch). The Goldbelt Tram was an easy ride compared to that. I did like the commentary along the way. It was nice to hear fun facts & history as you're taking in the view of the channel and forest below. There is a gift shop, restaurant, bar, and theater as you get to the top. We opted to take on the Alpine Loop Trail early. We also made sure to stop at the Chilkat Theater to view the "Seeing Daylight" documentary. Don't miss that viewing. It's part of the whole experience. It really puts everything into perspective about the land and its people (Tlinget) who have lived here for centuries. You'll see an ongoing theme as you explore other Alaskan towns. It really ties it all together. We didn't get to try the restaurants. We thought it best to explore Downtown Juneau and the waterfront instead. It was a good decision. It was all very memorable! I'd love to do it all again.

We had an absolute blast on the small group Whales and Glacier tour with the most wonderful crew of…read moreLynne, Julianna and boat Captain Kent. From exploring the beautiful, and very easy and manageable forest walk to the glacier and lake where our group was led by Lynne who was super informative and fun, to then a boat cruise where we got to get close and see so many humpback whales breaching and then to the surprise of the crew a number of Orca also breaching. We all had such fun and highly recommend the tour and hope you get the awesome crew we had. Thanks guys for a super memorable experience!

Obtained services via ship…read more Superb hike around Mendenhall Glacier. Laura led superb event on the East Glacier Trail. Kept a solid pace- not too slow or fast. Left ample time to view the glacier from some other vantage points. Made water and light snacks available to the group.

This is a really cool adventure. Seeing the many area glacier's from the air gives a completely…read moredifferent perspective than from a boat (both are great). From the air you can see how massive these sheets of ice are. It's also amazing to see the different patterns and colors they have. Flight was pretty much narrated by a recording, with the pilot jumping in every once in a while. Small planes, but seats were comfortable and it was really cool to take off and land on the water. (Much smoother than I would have expected). Everything was run very professional but it is a bit of a walk from the curse ship docks to the planes. Highly recommend!

Several years ago we took a flight to Taku Lodge and really enjoyed it but we weren't able to…read morepurchase some shirts or bling from the trip. They recently opened a shop where we could purchase some items that reminded us of our trip. The staff were very helpful and we bought a couple of shirts and a hat.