AJ was an amazing guide So knowledgeable about the area …read more She made sure we were all safe and included . Lucas was very helpful as well getting our bikes and helmets fitted for the ride

Our tour guide, Marni was not in the best of moods. She was annoyed at the riders who couldn't…read morekeep up with her pace. The bikes were not in good shape. Front derailleur, headset, back brakes and crank arms were barely functional. My nephew's grip fell off during the ride. These bikes have not been maintained at all. For the amount of money you spend for the tour, I'd expect a better functioning bike. The tour was nice. Great views of the area. However, our annoyed tour guide was not friendly and it came across too well. When it came time to end the tour at the brewery, Marni showed The group the location of the brewery and left. No "Thank you". She just left.

We booked our tour through Holland America cruise lines for May 2025. My husband and I and another…read morecouple went on the tour and enjoyed it very much! Our tour guides, Davin and RJ, were the best! It rained during our tour and they kept us safe and happy. Our favorite part was walking through the rainforest down to the water. Great job, everybody! We highly recommend this tour!

Carli, Derek, and Dan were absolutely amazing tour guides. Smooth experience for both myself and my…read more68 year old mom who has done Segway tours before but only on smooth surfaces. They were very patient and Derek even stayed with her the entire time, and she was nervous the first 15 minutes or so. The rainforest was beautiful as well. Amazing adventure - we did it in the rain too but they provided rain ponchos and gloves. Would absolutely go with them again!

James and his wife were very informative and well spoken. We spent a pleasant hour with them for a…read moretour of the city. They were so accommodating and helped us find a great place for lunch.

Unbelievable experience. James's stories about the history of the area were excellent. A must-do!!read more

The worst excursion of the entire trip…read more What was bad? 1) The bikes. 2) The guide. 3) What there was to see. 1) The bikes were old, decrepid, beat up, and all together not worthy. The helmets smelled very badly of sweat. Not all of the bikes had the little mud flap on back. And we did go through mud. This was in sharp contrast to the wonderful bike tour experience we had in Skagway the day before. 2) The tour guide was the most awful public speaker I had ever encountered in my life. She started EVERY SINGLE SENTENCE off with "ummm.... now...." And I mean every single one. She spoke in the most droll, monotone voice. Evening news is more entertaining. She also spent the entire time wiping hair from her face, adjusting her hat... for the 30th time, or otherwise touching/blocking her face with her hands. 3) There is nothing to tour. There is nothing to see. The town used to do canning and logging. It doesn't anymore. But, the town is conviently located between 2 other big cruise ship ports. This is a case of the town going to the cruise lines people and saying, "If we build it, will you come?" Unfortunately for us passengers, the cruise lines said yes. My advice, stay on board that day and book a spa appointment.

This is without a question the worst experience that I paid to have happen to me. The only good…read morething I have to say about this is learning what NOT to do when talking to a group of people. There is an issue of locals stealing bike seats, so they just take them off... and store them in with the helmets. If you don't know what sweaty dirty seat-helmets smell like when you put them on, be happy. The gear was horrible, the town has nothing of interest, and the guide didn't know the first thing about public speaking. If you ever get a chance to do this while on a cruise, stay on the boat with screaming children, you will have a better time.

This whale watch tour was amazing! Mia was our guide and she was so energetic and informational!…read moreOur captain was Dustin, and he made our cruise very great. Ethan was also a great guide. We saw so many whales! They knew so much about the topic and made the tour so much better. I would 100% recommend! There were also snacks included!

Nate & Jack were awesome during our whale watching tour. Very informative & funny. We saw about 4…read morewhales & sea lions. They were in constant communication with others about whale whereabouts. I loved that they really cared about these amazing creatures & strived to give them space at safe distance. Jack knows so much about whales and sea lions, you can ask him anything about them.

What a fun and amazing day. My group absolutely love Unplugged Adventures Jeep ride. The iPad…read moredirections, narrative and stories were super interesting. This was our 6th time to visit Juneau and driving out to all the beautiful locations was a highlight of our cruise. The folks at UA were so helpful and accommodating. One of our party left her prescription sunglasses and they tracked us down to return them. I give them 5 out of 5 stars! Thanks UA. You're the best!

Accommodating, awesome, adventurous! Thank you Unplugged guys for an outstanding, one-of-a-kind…read moreJeep adventure around the jewel of Juneau and North Douglas island. Great stops and narration along the way. If in Juneau, go Unplugged!

Best tour in Alaska! Airboat ride, which is a very unique and personal tour experience, combined…read morewith the helicopter ride and a glacier landing! Wow! My dad and I went as our special Alaskan adventure. It was my dad's first helicopter ride and the views of the mountain tops and glacier were absolutely amazing. The airboat ride was of course by far the highlight - Captain Brian is a pro driver, making it the most memorable experience ever! Getting that close to such a big glacier is a dream come true! We had an entire hour on the water and saw the face of the glacier from every angle. The length of the tour and the multiple once in a lifetime experiences was well worth the price of this tour. Brian and Julie gave a great safety briefing and fit us with warm life jacket coats and ear muffs. We just showed up and everything needed was provided. Captain Brian is very knowledgeable of the area, he grew up spending time in the Taku River passing by this glacier often.

Once in a lifetime experience! We signed up for an excursion from the Norwegian encore. It was a…read morecombination helicopter/airboat trip to Taku glacier. Our guide knew so much and was a great pilot. The airboat portion was fantastic! Definitely thrilling, breathtaking, informative, and exhilarating! Trying to decide on whether to splurge? This is a must for!

If you have limited time in Juneau, the Tram up Mouth Roberts is eye opening…read more The tram ride is slow enough to enjoy. No ear popping, it can be a little crowded, but the cool thing is your ticket is good all day and you can run up and down until the end of the day. Military discount is small, but if you have a good size group, it's worth it. There are a couple of amenities at the top. A a small cafe, a gift shop, a little auditorium that plays a movie about the history of the tram. We got up to the top. We went hiking on the small trail, but if you have it in your...you can hike up to Browns Cross and get an even better view of Juneau and the surrounding areas. And one ticket will allow you to do it early and then again later? Wow. The staff are friendly and keep things in order. They get you up pretty quickly. We had a good time, and I can see why it's a must do on Juneau lists. Recommend.

I'm guessing our experience was better than others. The cost was much less because we booked it…read morethrough NCL. There's a $50 credit per tour that applies to the first guest through the "More at Sea" package. You'll also get Latitude Reward discounts depending on your tier. It somehow ended up costing less than $20 for both of us. It's also an all day pass, so you can go up & down as many times as you want. We were one of the first in line that morning. There were only 8 people in front of us. We watched as they were taking the staff up to the shop & resraurants. Before long, it was our turn. The tram was pretty packed with lots of standing room and very few seats. I chose to be on the outer edge with a great view. The climb is steep, and you do go straight up like an elevator for that last push to the top. To be honest, I've been on much higher gondolas (to the top of the Zugspitze near Garmisch). The Goldbelt Tram was an easy ride compared to that. I did like the commentary along the way. It was nice to hear fun facts & history as you're taking in the view of the channel and forest below. There is a gift shop, restaurant, bar, and theater as you get to the top. We opted to take on the Alpine Loop Trail early. We also made sure to stop at the Chilkat Theater to view the "Seeing Daylight" documentary. Don't miss that viewing. It's part of the whole experience. It really puts everything into perspective about the land and its people (Tlinget) who have lived here for centuries. You'll see an ongoing theme as you explore other Alaskan towns. It really ties it all together. We didn't get to try the restaurants. We thought it best to explore Downtown Juneau and the waterfront instead. It was a good decision. It was all very memorable! I'd love to do it all again.

I loved this tour duo. There was so much natural beauty and history along the trail and the big…read morefinish at the glacier. Having three whales leaping in unison took my breath away. The seals finished in second place as they cavorted on the rocks. I have to mention that I signed up for a moderate tour and it was definitely a challenge on the hike to keep up. But Tristan and Sam encouraged me all the way and to their credit and my astonishment, I was able to say I did it!

Absolutely Outstanding! One of the Best Excursions We've Ever Taken!…read more If you're visiting Juneau, this is the excursion to book! Our Whale Watching & Mendenhall Glacier tour with Gastineau Guiding was absolutely fantastic from start to finish. It was easily one of the best shore excursions we've ever experienced. Our guide, Collin Taylor, was exceptional. He was friendly, knowledgeable, engaging, and made the entire day so much fun. Throughout the tour, he shared fascinating information about Juneau, Alaska's wildlife, humpback whales, the Mendenhall Glacier, and even photography. His passion for Alaska was contagious. Our captain, Ron, was equally outstanding. He and Collin knew exactly where to find the whales, and they delivered! We saw at least a dozen humpback whales, including adults and a calf. We watched countless whale blows, multiple tail flukes, and even witnessed a breach in the distance. As a bonus, we got incredibly close to a group of sea lions relaxing on a navigation buoy. The Mendenhall Glacier portion of the tour was just as impressive. The hike through the rainforest was beautiful, and Collin explained how the glacier has retreated over the years and how an entirely new forest has grown in its place. It gave us a whole new appreciation for the landscape. We came away with some incredible photos and unforgettable memories. The icing on the cake is that Collin is also a professional photographer and shares his photos with the group afterward. That allowed us to stay in the moment while knowing we'd still have amazing professional-quality memories to take home. Five stars without hesitation. Gastineau Guiding exceeded every expectation, and if you can, request Collin Taylor. You won't regret it!

Go big or go home was my thought process for my 50th birthday- we booked an Alaskan cruise over a…read moreyear out in anticipation! This was the excursion I wanted most- Seaplane over glaciers! Lunch at a lodge, fresh caught and smoked salmon, hiking a bit of that barely touched land. It's a bit of a walk to the Wings Airways check in and shop- not too bad, but longer thanks to construction. Check in was easy and they can hold bags for you to pick up when you return! Great since we had about 45 minutes to explore before boarding. We got Orange/Orcas group- they have a fleet and each plane seats about 10. I'm mad at myself for not paying attention to who our pilot was- June 22- 9:30am- he was excellent! Has been flying for 13 years, very smooth take off and landing! I knew that someone gets to ride up front with the pilot and my hand shot up so fast when the question was being asked! Birthday girl- me me, pick me. lol- yes, I got front seat- right next to the pilot! Prepare to be stunned. Simply, unequivocally, utterly in awe. I lost count of how many times I said wow. Five glaciers, plus tons of smaller glaciers, jagged mountain peaks and smoothed over mountains, the waterfalls!!! The rivers!!! I felt like my entire being couldn't comprehend the enormity of what I was seeing. Alaska made me feel so small in its vastness. Reminded me how little I've seen or done. Landing at the lodge, it is directly across from Hole in the Wall Glacier. The grounds are glorious- it was buggy outside- and the gracious hosts have bug spray on a barrel head right outside the front door. Our feast was incredible- smoked salmon, caught fresh right downstream from the lodge. A family owed property, they bring in 9 additional hands to work the summer and all stay on the property- self sustained. The food- my goodness. First, I have never been a fan of salmon- but there was no way I was eating chicken at an Alaskan Lodge! The salmon was delicious- cooked perfectly. Everything was delicious- the herbed biscuit- perfection. I tried the spruce tips oil in my iced tea and promptly bought a bottle to take home! And just when you are done your meal and enjoying the atmosphere, they bring out gingersnap cookies- freshly baked. Ginger is great for your stomach, even though I was stuffed, I thoroughly enjoyed the entire cookie. Next up, our naturalist took us on a short hike and talked about the flora and fauna, about the glacier, the local plants that they use daily. I broke from the group to check out the trickle of a waterfalls at the back of the property- enjoyed the quietness of the forest & was grateful for my hoodie to keep the mosquitos at bay. Return flight was just as spectacular. Alaska stole a piece of my heart for sure. Thank you to every staff member between the Wings and the Lodge! You were all fabulous!

This is a really cool adventure. Seeing the many area glacier's from the air gives a completely…read moredifferent perspective than from a boat (both are great). From the air you can see how massive these sheets of ice are. It's also amazing to see the different patterns and colors they have. Flight was pretty much narrated by a recording, with the pilot jumping in every once in a while. Small planes, but seats were comfortable and it was really cool to take off and land on the water. (Much smoother than I would have expected). Everything was run very professional but it is a bit of a walk from the curse ship docks to the planes. Highly recommend!