Always a sick time whenever I'm their, minus them actively trying to not ever help me change a tire on my bike whenever I'm their lol

Do not come here if your looking for fast or efficient service. Went here with my boyfriend to purchase a helmet. Felt like we walked onto a car parking lot, the employee was hovering around every moment we didn't want her to be. And then when we finally did need her she wasn't there. All we needed was a check for helmet size and when she finally acknowledged us she left us hanging for a very long time and even helped people in line after us. We just bounced cause we waited an extremely long time for something very simple. They lost a 200$ sale for no reason, would not recommend this store just buy it on Amazon its the same price or cheaper and you won't have to deal with nonsense. read more

First timer to cycle gear, and I have to say I was very impressed with Moya's customer service. She exceeded my expectation. I went in there with no knowledge on helmets. She gave me a 101 on the types of helmets available to us. She even went ahead and printed out some recommendation on helmets that would suit me. Which was very helpful. I would definitely return to this store Moya, and Steven are very helpful. read more

This place is great! Alma and Kevin had lots of patience with me even though I was taking up their time! Especially alma. Thanks guys.

Just discovered this store, and they had everything I needed in stock. They had a lot of good items on sale. Mario gets an A+ for customer service! He helped me with all of my questions and was very knowledgeable about the products. Definitely coming back! read more

Went to this store looking for some armor for a new riding shirt. Steven greeted me and assisted me from the moment I walked in. I told him what I was looking for and he pulled it from the racks and let me try it on for fit on my shirt. Once I selected the armor I was happy with, he showed me some of the other products including riding jackets, shirts, gloves and pants. Next time I want to try out some products, I will definitely consider this store instead of shopping online and then returning items. It is a lot more fun trying stuff out than ordering and then having to ship back. I walked out with D30 elbow and shoulder armor and a back protector. Thanks to Steven's customer service and friendly staff. read more

I came in here to get set up with everything as a new rider, and to my surprise it was a surprisingly pleasant experience. Mario has helped me out twice now, and got me set up from head to toe, literally. Great customer service and instead of pushing the most expensive products, they ask your budget and what you're looking for to work with you best. Not only that, Mario also came to check out my bike and gave me a run down on its condition and told me he liked it! Great place, great prices, and great customer service, I'll be coming back here for all my needs! read more

Cycle Gear - Motorcycle Gear Near Me - Azusa, California

I've been to this location a few times now and I've always had a great experience. They've mounted a few sets of tires for me and the quality of work and turnaround time has always been perfect. Mario is a good guy, very helpful and loves to talk motorcycles. If you're going there to get tires mounted, do a couple of things: buy them from Cycle Gear(discounted mounting price) and call ahead. If a few people happen show up before you for tire mounting, you might not be able to get them back as quick as you want. I think you can also buy them from Revzilla for the discounted mounting price, but you should confirm that before you pull the trigger. read more

Curly headed kid is rude and condescending, he will literally laugh at you if you don't understand a product.... anyways RYAN is a badass. Great service & overall more knowledgeable. read more

Sucks, there In the back talking, no one comes out to see if there are any customers? The ADT guy who does karma has to go back and let them know there are customers out front, bad customer service! read more

We made a trip to the store in Montclair and Sara was rude, impatient and abrasive. She didn't help us. She was easily irritated as we asked questions about the gear we were interested in. Who wants to buy helmets that don't fit and how are we to know our sizes if we cannot see the actual product? When she made it very clear that we were a nuisance to her, my husband apologized and she brushed him off unprofessionally. That was it! We decided to visit a different store for the rest of our necessities and that is when we had the pleasure of crossing paths with Steven. He also had a helper with curly hair that was also extremely helpful. They took care of any questions we had and all our needs being very informative, professional and most pleasant to work with. STEVEN and his helper definitely helped us with our needs most successfully and we walked out happy loyal customers! We will surely be back for other gear! Thank you for turning our horrible trip out to be a great one at the end of the day! One well worth it. Your kindness and customer service made up for what Sara lacked! Thank you! read more

From opening day when we first went in to check out the store, the staff has always been welcoming and eager to help. I recently bought my boyfriend a Sena Bluetooth headset from this store and we came back to purchase the proper helmets. The associate, with patience, let us take all the time we needed to help us choose the right helmets. He explained things and answered all of our questions. After our purchase, they installed the headsets in our helmets and then took the time to go over and explain how the system worked. We will definitely be back for any future purchases!! read more

Went there yesterday to buy a front tire,rite away they asked me "how can we help you". Thought that was great. Rite before I bought the tire,he informed me that if I pay in cash and return the item I would only get store credit but if I use my debit card,I can get my full refund in about a day or two. only a true employee would do this for there customer. So I'm going back today with my debit. Well looking out brotherman read more

It was my first time buying a helmet, and I got to say that this Cycle Gear store made it very easy. Shoutout to Ryan and Thomas for making me and my wife feel welcome. They taught us everything about helmets, jackets and gloves. And the sense of community at this shop is phenomenal. Everybody walking in was equally helpful and friendly. I ended up getting an AGV K3 and plan to come back frequently for more advice and gear. read more

Originally planned to go to Burt's mega mall but fortunately it was closed. We called to see if they were open and they offered to stay late to help us pick out our gear. The two people working there at the time were extremely helpful. We came in with no idea what to buy and they helped us through the entire process from gloves to goggles they got you covered. If I ever need any more gear I will certainly look here first. read more

Staff was very helpful but one guy had no idea about the air bag vests (Helite specifically), had to ask the floor manager. They were nice but I was bummed at the small selection of women's gear. Everything I was looking for had to be special ordered via pre-pay. I'm glad they are there though as a resource for riders. I'd rather home a motorcycle gear shop around than none around. read more

We walked in to look around and found great merchandise and great customer service. I walked out with 2 new helmets, a new leather coat and boots. Thanks to Mario and Gabriel for their outstanding help and patience ! Highly recommend! read more

I've been researching and price hunting motorcycle gear online for the past few months, but seeing as Im a new rider I figured that the best way to go about getting some gear was to actually go into a store and hear what the professionals had to say; and it went as great as I thought it would. I was able to find and try on the gear that I had searched for online, as well as chat up one of the sales reps on the floor, Mario, about what could be a better fit for my style of riding. Usually in my past experiences with ride shops and dealerships, there's an air of intimidation that sort of inhibits new people like myself from really trying to dive into the culture and ask questions, but the place has a vibe thats perfect for riders of all types to just come in, try stuff out, and overall leave happy with whatever it was that they needed. Im definitely going to come back, and I've already recommended it to a few of my friends. read more

I've been buying motorcycle and UTV parts and accessories from Bert's Mega Mall for a while now and always felt like I was getting ripped off. I found Cycle Gear on the internet after searching for a part I couldn't find anywhere. Not only did they have the part nobody else had, but they had it for less money! The store manager Devin was the most helpful guy ever. He found the part, helped me ensure it was the right one and I tell you what, I might be a new customer to Cycle Gear, but I'll be returning many times in the future for UTV and motorcyle parts. Thanks Devin! read more

Nice people working in the store. But today I went there and there was only one person in line besides me. I was waiting for twenty minutes to buy a new helmet. There was nobody else in the store and decided I would not continue to wait without anyone trying to help. I went there to purchase a helmet and was so upset i just left and decided to purchase my helmet somewhere else that wouldn't completely waste my time. I completely understand when it's busy but when there's nobody in the store I couldn't justify giving this business any of my money. There's a lot of businesses out there that would have helped me much better. read more

Great customer service from mariah, very professional and treat me like family thanks again.

Went in and my bro gabriel helped me out real good i left knowing that ill be coming back just from him , the store is really cool with a cool vibe inside read more