Tatei was supper helpful in answering my questions and her knowledge on products is amazing.

This place has limited supply and service is mediocre. The sales rep was focused on talking to friends rather than asking if we needed anything. That was done 20 minutes later when we figured everything out. Girls who work here are unprofessional and flirty.. I guess that's how they make sales but very unprofessional behavior from the girl who never gave her name but rather begged for a review. She talked more to my boyfriend and gave him flirty eye contact while twirling her hair... I was shocked simply because she represents the store and it made him uncomfortable. Fix your staff not everyone wants to be preyed on... overall again mediocre supply and sad first experience.. what has this world come too. read more

I drove up to pick up some stuff they had in stock online at this location, I got here about half an hour before they close. Doors were locked and phones don't work. If you are going to close earlier then put that on your yelp, don't waste my time driving all the way. read more

This my second time back here and they never disappoint! Make sure to ask for Victor, he took care of us throughout the whole process and after. He knows his stuff so he will take care of y'all and make sure you're getting the best for your business. read more

h2o Auto Detail Supply - 2024 Toyota Tacoma Custom Build - Auto Parts & Supplies Near Me - Covina, California

their website / storefront says they close at 6. got here at 5:20, doors locked. the number in their door only does VM. you're better off ordering online elsewhere. read more

I was in the area and noticed my AR pump was in need of a new regulator. Keep in mind I stoped here as I am looking to redo my van set up and seen them on IG. Upon arrival we were not greeted, the young man was on his phone scrolling. I asked if they had any pressure regulators and he said yea but they're in the back. Nothing else so I asked if he could get one or ask someone. He then stated "who am I gonna call" in an upset manner. So I said no worries. As im looking at the set ups. My partner grabbed a soap and handed him the money. His exact words were "why are you giving me money I haven't gave you a price yet" even though the prices are clearly shown on the shelf. Based on his attitude and costumer service I would not do any further business here. I get it we are human and have bad days but If you are at work with that attitude just stay home my friend. read more

Very helpful group of individuals who work here! They have a large inventory in supplies and equipment.

So I decided to come back in to grab some supplies, Hector Jr was there noticed me and we started talking about the previous issue I have had with their company, I do very much respect how Hector Jr & Sr wanted to earn a 5 star review from me and that very honorable and I decided to put my business back into their hands because they went out of their way to ask me how they can win me back, my issues were with the rigs and customer service, while I can say customer service now is spectacular but as far as Rigs go I have not decided to get one done with them yet. 4 stars for now and will update review depending how the rig is done. read more

Kid at register has no clue on what he's talking about and will try to belittle your set up if it doesn't come directly from them and if you ever get any maintenance or have em install anything on your set up they will tell you one price so you agree once it's time to pay the price will have gone up drastically I went in for a 30$ water leak fix agreed to it had to do most the work my self" take out the tank" and then got charged 100$ there was no way around it major scam read more

Great customer service very knowledgeable always willing help u out. Both brothers do care about their business and customers. Am happy to have find out about them and now they have a customer for life read more

My pressure washer was down, I spoke to Alex and he told me he would run down how to fix it. So I took it to the shop and Alex introduced me to Victor and Victor was a big help. He fix my pressure washer problem and even fixed a leaked that was going on. This guy were professional and took good care of me. Thank you Alex and Victor and the h20 family. read more

TLDR; Overall a great shop if you know what you're looking for. Not the best for those looking for recommendations. The good: They have a great selection on premium products in stock. If you know what you need, this is a great store for you. The bad: As someone who is learning and trying to get recommendations on new products, the advice is inconsistent. Service isn't the best but does depend on who is working. On several occasions I was standing at the front desk waiting for what felt like 10 minutes before someone asked if I needed help. Some staff are friendlier than others. read more

Victor helped me out with my purchase & guided me the way through the products. Very well informed / knowledgeable!

Hector Jr and Victor took care of me today! Highly recommend them. They have the best products for auto detailing.

This place has everything I need to keep my cars looking pristine. Victor is always helpful and very informative on exactly what products you need for jobs of any size. They will always have my business. Thanks again Victor! read more

H20 is like a hype food truck you get there and then it's not what you expect they overcharge you can get a nice build somewhere else for half the price and it won't be falling apart. You guys should give these other detail or the other chance to build your van and you'll see how top notch quality you actually get they rushed through everything read more

H2O is the best detail shop in Southern California, and if not..the whole country! Hector Sr and Hector Jr are amazing. Along with their entire staff. Major shoutout to Elias, he's been very helpful and really goes the extra mile for me with whatever I need. You won't find another detail shop like them around! They really treat you like family. I've had two set ups built by them (one for my Nissan nv200 and one for my Silverado.) The build quality and products used in their set ups are top tier and I have zero complaints at all. I highly recommend them for all of your detail product needs, detailing set ups, maintenance, and a lot more. read more

h2o Auto Detail Supply - Fully custom detailing van built by them summer 2024. - Auto Parts & Supplies Near Me - Covina, California

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Came in for a foam cannon and some prewash, had a few questions and Elias helped us no problem. Professional, and educated on their products. 5/5 recommend for your detailing needs. read more

Victor came to the help, very nice and knowledgeable. Strongly recommend this place, they have all of your auto accessories you need! Great people, very professional. Thanks again I will be back. read more

We've been coming to this H2o location for mo the now! And let me tell you we are so glad we not only stumbled upon this place but the employees, Victor one of the employees is always so welcoming, so kind and friendly and eager to help us out with any questions we have on products or supplies, if you truly ever need any question answered make sure you ask for Victor! Thank you Victor for your knowledge and for always being so willing to help! I know we are here every week so needless to say we'll be here again next week. Thanks again H2O and Victor for all of your help and always being so stocked up on products. read more

These guys are incredible! Always helping me out to the fullest , can't recommend them enough

Great Service By Hector & Steven & Custom Setups are Excellent. Def. Coming back for future upgrades & detail supplies. read more

h2o Auto Detail Supply - Set Up for Logans_professional_autodetail - Auto Parts & Supplies Near Me - Covina, California

Wow! It was a very great experience. My husband is starting his car detail business and he went on a YouTube spree of videos on what to do/buy. He came across h2o auto detail supply and he told me we should go check it out and I am very glad we did! They had amazing customer service and provided us with so much information. My husband went all out and got everything he did and more! They even showed my husband how to wash his truck with the products they provided to us. El dueño también estuvo allí un ratito y era bien amable con nosotros, gracias Héctor x su amistad! He gave me a free hat :) ! Thank you to Dominic , Junior and Hector along with their employers for the support! I can say we will be going back! read more

Best detail supply come look for Steven for all your personal needs 100% satisfaction

I'm sorry to say that this organization has the poorest customer service personnel I have ever experienced. I purchased some Clay Scrubber's that got stuck to the plastic wrap which had plastic residue on the clay . I simply wanted an exchange because I didn't want to take a chance to scratch the paint. So long story short I was in the market to buy a detail set up for my truck worth approximately $3,000-$5,000 that now I will take my business elsewhere. Mind you the scrubber's cost me $25 all I wanted was an exchanged. I was also going to buy a gallon of Lift Prewash for $89. So they lost that sale . The person that said no was Francisco he has no business sense whatsoever . I hope the owner of these company reads this review to make him realize how his employees are treating customers. read more

Amazing set ups just bought my First set up, huge shout out to Alex! H2O the best in town! read more

Everyone is very nice and accommodating. They offer waters for this heat and make you feel very welcomed. Some things in the van did not work the first time and they were able to help us fix the issues to work better for us. Thank you H2O for your great service. read more

Went to H20 today and purchased new detail equipment from here. The entire staff was great and knowledgeable about all the products they offered. I mainly dealt with Hector and he was a great help! They had great products and supplies and was literally a 1 stop shop. This was my first time here and will definitely come back! read more

Has a great supply of chemicals that are much cheaper at the store than on Amazon or other online sites. Chemicals sold at H2O are very high quality and it shows when they are used the pol star I bought cleans headliner better than I've ever seen. I have seen many reviews complaining about poor customer service however, when I went everyone was very kind and helpful, ask for Steven he will show you around the whole store and guide you while you shop. read more

Shout out to my boys over at h2o Auto Detail Supply. Came to check out a couple products and a really nice extractor, and they were super knowledgeable about all their products and had the best advice for beginner detailers like myself and my business partner. They showed us what works as well as their newest products to hit the shelves. We're super happy with all our products and our extractor is delivering top tier results. For anyone looking for a new place to shop for their detailing supplies, be sure to check out this place and shout out to Hector for helping us out whenever we visit. read more

They installed a detailing system on the back of my truck a week ago. I had a lot of issues with the water pump and was not able to do my job efficiently. I called H2O and spoke to Hector, he gave me some guidance on what to do over the phone but was not able to fix the problem my self. Hector recommend that I should go to the shop for them to take a look at it. When I hot there Hector came and talked to me and he looked a the problem not only were they able to take care of the problem, they also adjust my set up to be more efficient at no extra cost. Team H20 you guys rock!!! read more

I contracted this Company to clean 23 semi cabs for a company in Fontana California. They're two man crew came out and worked Saturday and Sunday. They left all 23 trucks absolutely spotless my customer was pleased and I was extremely pleased with the high quality service that was provided by Hector and his staff I totally recommend this outstanding company to anyone for your personal vehicle or for your Fleet. read more

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Great service, great people! Got an extractor repaired and it didn't break the bank or take too long

Steven in the front desk was awesome! Had a lot of questions due to there huge selection of items and was pleased with the help! Thank you Steven and hope you have a good one! read more

Man where do I start! H2o detailing is one of the best detailing supplies spot in so-cal! Everyone there is extremely knowledgeable about their products! That's another thing as well, their line up of detailing supplies are all top-notch high end products! The thing that gives this place 5-stars in my opinion is their employee Hector Jr. Super cool, friendly, and extremely knowledgeable about the detailing craft! Thank you H2o you guys have a forever customer right here! read more

I don't even know where to begin. Hector is the best person to work with, he knows how to make the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Would highly recommend H2O! The whole crew is very professional, and they all work with you to make you your perfect setup. Overall, they offer nothing but great service that is worth the price one pays for! read more

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Been going here for awhile now.. maybe twice a week before I actually started detailing haha. Let me tell you that have a HUGE selection and definitely can get you geared up with whatever you need to start detailing. Whether it's starting a detail business or if you're a weekend warrior and like to detail on just your car, they have literally EVERYTHING. Anything you see anyone known in the detail world on YouTube use, I can guarantee you they carry. All great brands like Sonax, car pro, Gyeon, kochchemie p&s, they have a huge selection of all. Also can get you a complete set up for mobile detailing either with your car or a detailing trailer. I know I've said this a bunch of times in this post already but they seriously have it ALL. Buffers, stools, carts, belts, all sorts of brushes, buckets and different times of towels, they got it. Good selection of autofiber towels in different colors also! Highly suggest visiting this store, it's like a detailing Disneyland!! Also, Abraham and Alex are usually the ones in store and are super freaking helpful with whatever questions you have for detailing or product review. Hector is the son and is there occasionally, but when he's there, also SUPER helpful !! read more

i would rather order off of amazon than to ever to have to speak to anyone in this establishment and by the way they speak to people thats what they want as well. With so many businesses going under you would think that those still open would appreciate the people trying to support them. This business severely lacks human decency and basic customer service. Why even be in a retail if your goal isnt to take care of your customers? Several of your reviews are of you doing more harm than service to others, so why even be in business? We just want quality products not money hungry soulless businesses read more

I'm just an average guy not a pro car detailer! I take great pride in washing & detailing my own cars! I have been coming to H20 for about 5 years and they have always treated me good, answered questions and take their time to help you out. I was just in there on Saturday and one of the employees took his time helping me out as I was undecided on some products I wanted to get. They were patient and helpful and welcoming. This is why I keep going back....keep up the good job fellas......treat your customers good and they will keep coming back and will be loyal. Excellent selection of quality products. My only recommendation to the owner is put prices on your stuff so we don't have to keep on asking or bugging! Lol. Keep treating your customers good and I'll keep recommending friends and family. read more

Good store until you got questions about a refund they won't even give you because they over charged and didn't want to give me my refund until a week later and their parking is crowded and busy just know I can go somewhere else for better customer service for the same products. read more