Well its Sunday and past 8am and store is closed. Hours said it opens at 8am. Not sure what to say here but dont expect to try and be here at 8am on a Sunday because you will be disappointed. read more

Louis was super amazing! I came in first to help get some oil in my car, then a few minutes later my trunk ended up breaking. I came back and was just going to grab some cables since the guy at the front said I needed to go to a mechanic. After a while, Louis came and asked if I needed help. He took a look at my trunk grabbed a wrench and fixed it! Big shoutout to him because he probably saved me from getting scammed at the mechanic. read more

AutoZone - Auto Parts & Supplies Near Me - Covina, California

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I thought I needed a car battery so I called first, then drove in while my car was still running. Luis said let's test it. He confirmed the battery was dead. I was lucky it started for me before the drive. Luis noted it was a 5 y/o battery which was right according to my recollection. Luis showed me options and offered to install it! What a great experience. Will definitely make this store part my auto shopping now. read more

Super easy transaction and installation of my new battery. Christian Rodriguez helped me install. He was very helpful and I will come here again. Thank you! read more

Needed a new battery and they made it so easy for me! They checked the battery life, turned out I needed a new one. Bought a new one & it was installed right there on the spot! They were all so friendly & helpful! Thank you Liza & Paul! read more

I didn't get a name but such a nice person who ever helped me this morning, life saver! I tried to purchase thru the app and I couldn't I have a baby in the car while needed coolant for the car and he came bring me the coolant and charge me for it while I was Abel to stay with my baby shout out to him!! read more

Jr did an amazing job helping me out with my car and had amazing customer service. He went above and beyond to help me with my issue and was friendly, funny, and extremely helpful. I am so thankful someone like him was there today to assist me. Thank you so much! read more

This is why you don't hire lazy people. Do not go here if you do not understand anything about cars. I called in earlier to ask if they can change my car's battery and install it, they said yes. I came into one of the guys there and this guy asked my car's model, and then asked whether it is 4 cylinders or 6 cylinders, I said I don't know. Then this guy did not offer help like actually going to my car and see it for himself, I was the one who had to ask additional question," where can I see it?" he replied, "either in the hood or the bottom side" then he proceed to tell me "it is easy, just unscrew it" I went to my car and checked it I didn't see anything to indicate that. Disclosure: I am not car expert, I don't know anything technical about it. So I came back in, then the first guy went somewhere, then I waited in the line for the second guy, then the second guy instead of helping me, he was like, " didn't the first guy suppose to help you out?" , I said," yes but he's nowhere to be found". Then he said, "ok but i don't know if i can help install the battery to your car, but thats fine, anyway..". At this point, I have had enough. I can't stand it anymore, I said, "ok, if you can't help me, then I go somewhere else" I went out the store, went to the other Autozone in Citrus Ave nearby, got completely different treatment. The store manager greeted me and immediately willing to go outside and check my car and install the car's battery. Everything was done within 10 mins top. I just don't understand how can this be so difficult task to do, if you can't help me install the car's battery, then say it. Don't be half-assed about it. Either you do it or not. If you are not willing to help, then say it to my face. I appreciate honesty, just say that you are lazy and do not want to help me. At least you spare me a time to be frustrated and wasting my time there shoving your responsibility to me. I will not go to this place ever again. read more

I needed windshield wipers, a new cover wheel, oil & filter for my 2009 Honda Accord. I didn't know where to start. Ramon helped me out, explained, and walked me through the whole process. It was a very good experience for a person like me who is NOT savvy when it comes to auto parts. Thank you, Ramon, from the Covina store for all your help, expertise, and customer service. Look forward to coming back to the store for something else, and I hope you're still there. read more

I've always had good experiences getting help to find the parts I need but never felt compelled to write a review. However, it's not till things go wrong that we get to appreciate great customer service! I did return at Auto Zone, Covina and my bank (credit union) had a glitch on their system which resulted in not generating the credit to my account. I initially didn't know who was responsible for this delay, as my bank was blaming Auto Zone. When I returned to the store and needed help with this situation, the staff was very cooperative and did the best they could to answer my questions. They however, were limited as what they can do at the retail store but provided me the number for the district manager, Abraham Rivera. It took a couple weeks to get this resolved but it wasn't Auto Zone's fault. On the contrary, Mr. Rivera responded promptly, was 100% transparent as to what the situation was, and went above and beyond to cooperate with my requests the entire time. Auto Zone customer service deserves 5 stars, they are the Nordstrom of the auto parts industry, and they've earned my business for life! read more

Excellent and honest service. Kelly helped me locate a battery for my car. He was very knowledgeable and helpful.

I was in from out of town and one of my headlamps burned out. I had replaced it myself once before, but with a lot of effort. I stopped by this AutoZone on my way out of town and someone immediately helped me, found what I needed, and helped me install it WAY faster than I could have done myself. Really nice customer service. Positive experience overall! read more

All I gotta to say is Tina is amazing. Tina is great at Customer service and is a awesome HUMAN Being. My car Broke down at RA and how Convenient that Auto-Zone is right next door. Walked in and immediately was attended by Tina. This Angel help me with price and tools to replace my battery... what place does that? So if you want Honest hard worker great human being ask for Tina at AutoZone. read more

Everytime I come to this location everyone is so helpful. The staff is great and they always help me find the right oil I need for my car. Thank you. read more

Big shout out to Isiah(hope I spelt that right) I'm pretty clueless when it come to my trucks needs and he was so helpful, he went above and beyond to make sure I got everything I needed and answered all my questions!! My truck and I appreciate you!! Thanks so much for all your help, will definitely be back whenever I need something because of the great service!! read more

Store employer Alan is my go to guy and whenever he's not there I go to Jaime 10/10 service been promising him I would leave him a review

Came in for a new battery, the customer service is on point the location is clean and the parking lot. The employee (forgot her name) she helped me decide which battery to buy and it's free installation. Thank you so much for your help! Definitely coming back! read more

I would recommend this Autozone to anyone who needs great auto parts service! I went in for a battery and they installed it right there! The day we went in it was over 100 degrees and they saved us. Thank you to all the customer service people read more