This was my second visit to this bike shop, and they continue to exceed my expectations! The customer service is outstanding, and the staff is friendly, knowledgeable, and efficient. On my first visit, they replaced the spokes on my wheel the same day. This time, they replaced my flat inner tube after a thorn puncture, and I was in and out in just 13 minutes! It's hard to find a shop that's this honest, reliable, and fast. I highly recommend them for any bike repairs or maintenance. Two thumbs up! read more

As others have reported, the staff here is very friendly and helpful. Like most local bike shops their floor selection is limited, but they can order you more bikes and professionally assemble them for you. Their pricing for at least some bikes may be high and you need to price compare elsewhere. Have not used their repair services, but based on their sales customer service, seems worth a try. They are in a small strip mall with limited parking, However, it seems that you can usually get a spot when all the businesses are not busy. read more

these guys are super honorable, best customer service I've had in years, off the bat really knew what I need and took care of the situation right away. I was out in less than 10 minutes i highly recommend the! read more

When in for a rear tire change and was promptly assisted by Chinchilla. He was welcoming and completed the job in 5 mins. Will definitely be back here for future services read more

Support local business that helps the environment by accepting old bike tires/tire tubes and recyles them responsibly for FREE! read more

Cycling World - Bikes Near Me - Monrovia, California

He fixes the problem I had in less than 5 minutes and I was on my way. Thank you so much!

Chinchilla at Cycle World is amazing! He helped me with a tune‑up and took his time finding the perfect bike that fit my needs. He's friendly, professional, and down‑to‑earth, and his honesty really stands out. Prices are affordable, and the customer service is top‑notch. I'm grateful for the experience and highly recommend Cycle World! read more

I took a neglected e-bike into the shop after requesting quotes on Yelp. Kapfenberg Chinchilla (owner) was great. I left the bike in good hands. Before quoting a price, they made sure I understood the pros and cons. It was a great experience and I feel very safe to ride. read more

Cycling World - Before - Bikes Near Me - Monrovia, California

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They're quick and get the job done well. I like to call ahead to see if I have to wait long when I get there.

Awesome shop! Was in from out of town and they were able to make a repair for me same day, super accommodating. Highly recommended for any bike work you need! read more

Just purchased a bike for my grandson this week and what a great experience. Because I didn't want him to know it would be a Christmas gift, Chinchilla worked with me to measure him and adjust the bike without him knowing...it will be a great Christmas surprise! How great to have a local business with such personal service and obvious care for their customers! read more

Ended up with a flat and no spare. No worries though. Cycling World staff helped out. read more

Cycling World - Bikes Near Me - Monrovia, California

From repairs to cleaning your bicycle, Cycling World is the place to go. Chinchilla is the owner of the place. Ever the helpful, friendly and welcoming person. But the goodest employee is Bolt. I'm always happy to see him help greet customers. My bf and I have always come here when we have issues with our bikes or in need of a general tune up. The prices are quite reasonable, definitely cheaper than Incycle, since this is a smaller company. read more

Cycling World - Bikes Near Me - Monrovia, California

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Dear New Customers, If you have any bike problems this is the place to go. We brought a pre-owned bike that needed a lot of tlc into Cycling World. Off the bat, the owner (Chinchilla), was very friendly. He walked us through the maintenance that was needed and informed us that it would be ready next day. When we returned for pick up, we were happy to see the bike looked practically brand new and rode smoothly. Everything about this place was amazing. read more

This is a best kept secret my friend recommended to me last year and I have been taking my road bikes for maintenance. Chinchilla is a world class mechanic and he is also one of the most honest and personable people I've met. He will give you an assessment when you bring your bike in and provide a straightforward recommendation on what needs fixing or not. I had one of my road bikes tuned with a level 2 maintenance and it rode like butter smooth. The prices are reasonable compared to the big shops and the best thing is the turn around time is quick. Most places take a week. Chinchilla is detailed oriented and knows his craft well. He is also responsive to calls and updates. I highly recommend this shop for repairs and maintenance. read more

Amazing shop with legit experts, and super fair pricing. Buy your bike here, or bring it for service, you won't be disappointed.

Took my bike for repairs beside from good service the service fee is quite reasonable for an average rider like me, Tech Chichila really took care of my bike, my primary concern was a busted button brackets but on top of that he made all the adjustments particularly on my derailleurs & shifters made it feel like new again, inspite for a basic bike like mine, Great job & keep up the good work bro! read more

Cycling World - Bikes Near Me - Monrovia, California

Chinchilla is the man! First impression when walking into the shop was very welcoming. Unlike a lot of other shops I've been to, I was greeted with a smile. Perfect customer service! I came in needing my bike to be built and Chinchilla did a thorough inspection with a quote. He gave his opinion on options I can take, but I have to say that his quote was way more than reasonable, an offer I couldn't refuse. On top of that, he said the service would be able to be done in a day. Wow! I don't know many shops that can offer that service with his prices and speed of service. Just from the service you can tell his years of experience. Fast forward to the next couple days (I decided to pick up later to wait for some parts), and I came back to the shop. My bike was so clean! They got it looking perfect , and working perfect too! I took her for a ride and it was smooth. Chinchilla was even able to help out with putting on some accessories and other parts I brought. Overall, I just had a great experience at this place. Probably the best I've had at a bike shop. I can't recommend this place enough. Aside from the A1 service, friendly environment, and super competitive pricing/turnover, this place really feels like a shop run by someone who loves what he does. And the owner has a passion for cycling that he wants to encourage. Thanks again for all the services and the stellar experience at the shop! Everyone should try this place once In my opinion, I promise you won't regret it! read more

Highly recommended. Prompt and thorough work. Competitive prices. New and used bikes for sale. They've done tune ups on two of my bikes, I'll be bringing a 3rd soon. read more

This used to be Bicycle Sam, but the new owners are great. My Jetson Bolt Pro got a flat and I called a bike shop in Glendora and they quoted me $60+ to fix it!!! The tube costs $10! Anyway, I had to drive out a little further but it was worth it. Kap charged me about half that and had it ready for me by the end of the day. When I couldn't pick it up right away, he said no problem just swing by anytime and I picked it up the next day. They are a small store, but have a decent selection of bikes, standard and electric. Highly recommend--they're fast, friendly and reasonably priced. read more

Very prompt and efficient. I had to have a tire repaired and the guy was kind enough to stay a little late to help me. I highly recommend this business. read more

My near by local bike shop. I always highly suggest going to your local bike shops. Support the locals and the hobby you love! the service is always good and the workers are friendly, I've been helped by Steven, Chinchilla, and Bolt their dog hehe. Bolt is a good boy so fluffy. Bike services in general i believe is a bit expensive but this place has some of the best prices around. I've had my road bike, my Bianchi serviced here multiple times. Sometime's i do have to bring it back after a service but they are always helpful and fix the problem. The place has some bikes on sale but more so for the casual user. Parking is easy as its never hard to find a place to park. Sometimes you might have to wait a few days to get your bike as they are backed up but the times they aren't they can usually get it back to you some hours later. read more

Cycling World - can you find Bolt? hehe, and my bike on the stand with Chinchilla helping me out - Bikes Near Me - Monrovia, California

Second review. Just have to shout this business out again. Had a flat and a broken spoke. I don't think customers should expect Chinchilla to do this every time, but he was available and fixed it in the spot. I KNOW he didn't have to, but he wiped my frame down and made it look nice while he chatted me up. I paid for the tire and the spoke, but I know he also had to adjust the derailleurs and true the wheel, too. Just grateful. read more

Local bike shop with great customer service! Took in hubby's neglected bike for some love. Chinchilla gave us an honest assessment & fair pricing for repairs. Work was done in a timely manner. Will return when service is needed again. read more

Amazing shop. Good prices and very helpfull.. the owner takes pride in helping the customer

I brought a youth Trek bike in, which had been given to my family as a hand-me-down and spent a few years in the garage. It needed a full tuneup, as well as new tires. The service was very fast, the price was as quoted and reasonable, and best of all, the bike came out looking brand new! My son is delighted to have a bike to ride, and it's been in great shape for riding. read more

Brought my bike in to get assembled and was quoted it would be finished by the end of the day or by tomorrow. Chinchilla came through super clutch and had it ready for me in less than two hours, I was impressed. Glad I came here, excellent service and happy to support a local bike shop. Will be coming back for anything bicycle related. read more

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We have gotten flat tires fixed here on a number of occasions. They are usually able to fix it on the spot. Great service and fair prices.

Bicycle Sam changed the ownership and now the name is Cycling World. The new owner/Chef mechanic Chinchilla is friendly, responsible, skillful and very fair in price. He takes care of all my bikes including Pinarello, Specialized and BMC nicely, and I highly recommend this shop to any cycling enthusiasts! read more

Cycling World - He is adjusting my bike. - Bikes Near Me - Monrovia, California

I recently had the pleasure of visiting Kaphenberg Chinchilla with my neighbor, whose electric bike had a flat tire and needed urgent repair. From the moment we stepped into the shop, we were greeted with the kind of warmth and helpfulness that is rarely seen these days. Kaphenberg Chinchilla and his wonderful wife immediately made me feel like family, going above and beyond to assist with the repair of the bike. Their expertise and dedication to their craft were truly impressive, and it was evident that they take great pride in providing top-notch service to their customers. Not only did they swiftly repair the flat tire on my neighbor's bike, but they also took the time to explain the issue and provide valuable advice on maintenance and care. The range of products available for purchase was impressive, and it was clear that they have a deep knowledge of all things related to bikes. He was a professional racer and does not sell but tailor to you What stood out the most during our visit was the genuine care and friendliness exhibited by Kaphenberg Chinchilla and his wife. Their passion for what they do shines through in every interaction, making it clear that they are truly dedicated to ensuring the satisfaction of their customers. If you are in need of bike repairs, accessories, or just want to experience exceptional service in a welcoming environment, look no further than Cycling World in Monrovia . I wholeheartedly recommend this shop to anyone in search of a reliable and friendly place for all their biking needs. This is definitely the spot to visit! read more

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I went to the store after getting a bike second-hand. Chinchilla and Yuri were incredibly nice and helpful. They really try and help you find what can make your bike better and never upsell you. I was initially fearful that they may upcharge me due to my inexperience, however, they did the exact opposite. They taught me a lot more about my bike and shared why they were making certain changes to keep me safe. In addition they shared what improvements can be held-off until I gained more experience. Their prices are very competitive and their turnaround time is really fast! They have truly built a little community there and are really great people. Will definitely be bringing my bike back in the future. read more

Realized i had a flat right b4 i was suppose to meet a friend and ride. They were able to fix my flat quickly. The shop has new owners, i met Yudi and kapfenberg, and they are wonderful! read more

Cycling World - Thank you! - Bikes Near Me - Monrovia, California

Our favorite bike store in the area! Chinchilla cleaned up my lowrider bike rims and hooked me up with new white wall tires! Def will be coming back for more. Thanks so much! read more

Cycling World - Before - Bikes Near Me - Monrovia, California

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So glad to be introduced to Chinchilla by a friend. He built my high-end bike from parts and did an amazing job. The attention to detail is the highest I've dealt with from a mechanic. You can tell he really cares and treats your bike as his own. Many of the other bike shops have been purchased by manufacturers and quality and service have gone downhill. Please support this LBS!! read more

My children and I have been bringing our bicycles here throughout the years. They have always had excellent customer service, speedy repair times and quality work. Thank you for all that you do! read more

Ever since I started cycling this year, I have been going to Bike Sam aka Cycling World. I met Chinchilla, Chris (his brother), and Yudi (his wife). Very nice people and a friendly atmosphere. Chinchilla knows a lot about bicycles. He and Chris assembled both of my new bikes and patiently made numerous adjustments to help me get the best fit for me. The level of customer service at this bike shop is hands down 100% above any bike shop I have been to. I highly recommend going to this bike shop for all your bike needs. read more

Cycling World is a great, small bike shop where you get wonderful customer service from a very knowledgeable business owner. I purchased the Urtopia Carbon Pro e-bike and the owner, Chinchilla, was so helpful and patient throughout the process. This is my first e-bike and I needed something light and comfortable. Chinchilla helped me customize my bike to make it exactly what I wanted. I am completely satisfied with this purchase and look forward to getting tune-ups and adjustments from this bike shop. Highly recommend Cycling World. read more

I had a great experience here a few months ago when I came to get my pedals switched out! Normal pricing, great service that goes above and beyond, and knowledgeable staff. I was able to call in to get a quote prior to showing up, and had a smooth process in-store. Since I was new to cycling, Steven(?) gave me some tips and advice for bike care and maintenance. He diagnosed my creaky chain and helped me grease it to get it back up and running like new! Definitely will be my LBS moving forward. read more

The bike shop you want to go to for precise and honest service! He'll tell you exactly what needs fixed/adjusted, and will get it done.

I've owned the same bike for about 15 plus years. It's this red and yellow Gary Fisher that makes me feel like a beast every time I ride. I took it out of storage, scratch that, it's actually been moved around quite a bit (been left outside mostly ), and I decided to ride again. I did a search close to home and found these guys. My bike needed a total tune-up including break fluid and although I've never paid to have my bike fixed before, it seemed reasonable. Steven, the manager,gave me a small discount when I asked for a deal. Good enough for me. My bike runs great! Happy customer :) read more

Cycling World - Steven working on my bike. Same-day service :) - Bikes Near Me - Monrovia, California