I would follow Ann Lacey wherever she practices, she is the best medical professional I trust. She…read moreis thorough, highly knowledgeable, and genuinely caring, which is exactly what anyone would want when it comes to their health. Her nurse assistant, Oscar, is equally outstanding, responsive, professional, and attentive. I have yet to encounter a single staff member who has not treated me with kindness, friendliness, and respect. Although I live in East Mesa, I willingly make the long drive because this level of care and treatment is truly exceptional and well worth it.

Unfortunately, I had a physical and after that, I fell through the cracks in their process. I…read morecalled after 2 weeks after hearing nothing back and then received a call back after 3 week. I was told that I had a severe heart value issue as well as very high a1c level and that I needed to see a cardiologist right away (they did offer to redo the tests). Fast forward - I sent my results to another Dr who immediately sent it on to a cardiologist who said the heart results were fine, just misread. I redid my blood tests elsewhere and my air level was normal. I did pay for my physical when I left the office the same day but somehow I received an invoice for something after 6 months. In summary, Dr. might be good - wasn't for me. Process isn't good. I obviously did not return.

Both my husband and I are patients here. From the front counter staff to the doctors and nurses in…read morethe back--these folks are top notch. Highly recommend.

they failed to refrigerate my sample and are blaming labcorp, have offered no even percentage of a…read morerefund, and double down on how they made no mistake. I can't even go get it redone for a month because it was a hormone sample. they screwed up and keep swearing it's not their fault.

Jennifer is amazing, so professional and helpful. I know she is not getting paid enough, she needs…read morea raise!!

I have to take a minute to highlight this place for blood work. They are located inside of the…read moreSafeway at 32nd and Camelback. You must book an appointment thru their website- no walkins. They are incredibly prompt (much appreciated since I'm normally fasting and HANGRY when I arrive.) The best thing for me is that these folks know what they are doing. I have tiny veins and they never struggle with the draw. Results are typically done within two days and if you sign up for their portal, you'll get an alert when it's ready. Bonus is there is a Starbucks in the Safeway too so you can go straight to breakfast!!

My Tech was kind, sweet, professional and did a great job drawing my blood (today). The…read morereceptionist also had great energy and customer service skills, they made me feel very welcomed and cared for! 5/5

Website says they are open till 2:00 on Saturday. It would be nice if they mentioned that they only…read moredraw blood until 12:30.

Sonora quest Labs is a dingy, drab Office. It took about 15 minute's To have my blood draw. That's…read moreactually a very reasonable wait time. The lab tech was very impatient and condescending to me because I'm a bit older. The tech did a successful, almost painless blood draw on the first attempt. I was very grateful for that and I would probably go back again if necessary.

This company should not be allowed to be in business. A few years back I had to go to Sonora Quest…read moreLabs every few months for blood tests. My insurance at the time covered each visit but I had a $10 co-pay. Whenever we got a bill, my wife would always send them a check the same day. Then one day we started getting calls from a collection agency, apparently one $10 payment got lost or they lost it. AGAIN, the amount owed was $10!!! No second bills, nothing, just collection agent. I went through all my bills and we had proof they were all sent but they were $10 short. I spend HOURS and HOURS tracking all the information down and FINALLY they removed the payment. We never figured out the original problem.

Hassan provided excellent service, above and beyond, and there was no wait. The location is in a…read morejenky strip mall, but what's important to me is the service and convenience.

I have been going to this lab for several years. The previous owner was a good man, however the lab…read moreis now under new ownership. The current owners are very nice, very friendly and accommodating. The lab is open but is undergoing some needed renovations. The location could be better, but overall I highly recommend this facility.

MAKE AN 8AM APPOINTMENT A MONTH IN ADVANCE. Get there at 7:30 AM. There will be a long line. They…read moreopen the door at 8:01 AM. Go straight to the front desk and politely tell them you have an 8AM appointment with fasting labs and bloodwork. Show them the order paperwork and your insurance card. I was out of there 12 minutes later. 20 people were in the waiting room when I departed.

Can be very busy so I recommend an appointment or you could be waiting very long…read morelong. The staff is very friendly but they don't have enough people or a large enough facility for volume of people they get.

I would love to fund a way to contact the company about the tech they sent out this morning to do…read moremy labs. I am someone who has extreme medical anxiety so every year I have someone come out to my house to do my blood draw. I cannot say enough good things about this tech. She was here literally 5 minutes .... and it was so super easy . I so appreciate the fact that this company offers this service !

I would like to add an update from my last review. I've had success in getting scheduled and…read moreappointments kept since my last review, over a year ago. Things seem to be a lot better.

Very nice group of girls. Got my test and results fast! Highly recommend coming here for a covid…read moretest