This isn't the first time I've called Fit It. So when my dishwasher stopped working I called them…read moreagain. The power was completely out. Robert called me and said before I head out there could you confirm no power to the dishwasher. I said yes. He said could you go to the dishwasher and find the switch. He was clearly trying to save me from spending $ for something that would have just been a switch that got turned off. TBH, I had been staring at this switch behind my stove for the last couple of days and wondered if that was the answer, but was scared to mess with it being behind the stove. But sure enough it was the answer!! Thank you Robert for helping triage a very simple issue over the phone and saving me the $. This is why we call you guys all the time we need a hero!

I wouldn't know if they are good or not. They were unable to service my "area". I don't know if…read moreit's because I live so close to the Roseland area, but they do not service the 60628 zip code area. I will say that they did text me to inform me 3 hrs later after being told I would hear back from them in 5 minutes.

About a year ago we noticed our dryer wasn't heating. And even though hubby is handy I don't trust…read morehim when it comes to my appliances. I found Ray on Yelp and he had so many great reviews so I called and quickly received a response. He was friendly to talk to and honest about the service cost. Which was less than I used to pay when Sears was still around. He came and explained to the husband what needed to be done and how much it would be and fixed our dryer. Today we needed him again for our washer. Again he fixed the problem quickly and for a fair price. Needless to say we were very impressed with Ray's work and he has two very satisfied customers here. I will tell all our friends about him. I tell you it's hard to find good people who do good work but Ray is a great guy and does great work.

This was the second time I used this company for repairs. Was satisfied the first time so decided…read moreto use them again when my oven went out. Technician came out and replaced the Ignitor. First off we felt he up charged on the repair cost based on a quick Google search. Then he broke my handle on the oven while doing the repair. He tried to say it was arealy like that however, i know it wasn't broken prior to his arrival and he didn't point it out on initial review of the stove. Would not recommend! Stay away!

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

I knew it was time to check in on my wash machine to make sure it was running efficiently since…read moreI've had it for about 8 years. The company responded quickly and was at my house only a few hours later (with a text ahead of time with an ETA). George was so nice and explained everything. I was only doing maintenance to make sure the drain were clear and the machine was clean (thanks to my furry puppy). The whole service was probably about an hour and I was more than pleased with a 2 month guarantee and a reasonable price. I would definitely use this company again.

Par's Service & Parts closed down several years ago when the owner passed away. I miss Carl…read moregreatly. When I did not have enough money for a replacement part he said "just give me what you have".

After a horrible experience with another company contacted Pars, who I used in the past, and was…read moreable to diagnose my issue quickly. I made the mistake of calling someone else on a Sunday and wasted money - never again. My advice is wait the day and work with a reputable and professional local company. I will NOT call anyone else but Par's again - you shouldn't either.

Randy is the most honest repairman I've ever had the pleasure of working with. He is very fair in…read morehis pricing and quick in getting the part needed to make the repair. I've had other big name repair service companies and charge me a trip charge to tell me to replace the appliance. Randy came in to analyze the freezer and told me it was a $45 relay switch, he had it repaired within a week. The freezer is still working perfectly several years later!

Shady company with 0 experienced technicians. Called them twice for 2 different issues and they…read morecould.not find and tech leaves in 5 min. Ultimately we got someone else to come and they were diagnose problem immediately First problem was with gas leak which they could not detect. 2nd issue with chimney range hood and they say change filter every every 3 months as motor is working. Rating - negative

Edgar was great. He was very knowledgeable and even went to go get a part he needed to fix my…read morewashing machine came back and had it done within an hour. Fair price too. Highly recommended!!!!

Jim is the repair person you hope to find, extremely knowledgeable, quick, efficient and…read morepersonable. He put my fears about my gas stove not lighting to rest, switched out igniter and good to go. I appreciate Jim's work and would not hesitate to recommend his work.

This is the 2nd time we had Jim come out for another old appliance, this time our ancient dryer!!!…read moreHe was friendly, informative, very quick and knows his stuff! We got a guy...... Thanks Jim!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.