About a year ago we noticed our dryer wasn't heating. And even though hubby is handy I don't trust him when it comes to my appliances. I found Ray on Yelp and he had so many great reviews so I called and quickly received a response. He was friendly to talk to and honest about the service cost. Which was less than I used to pay when Sears was still around. He came and explained to the husband what needed to be done and how much it would be and fixed our dryer. Today we needed him again for our washer. Again he fixed the problem quickly and for a fair price. Needless to say we were very impressed with Ray's work and he has two very satisfied customers here. I will tell all our friends about him. I tell you it's hard to find good people who do good work but Ray is a great guy and does great work. read more

This was the second time I used this company for repairs. Was satisfied the first time so decided to use them again when my oven went out. Technician came out and replaced the Ignitor. First off we felt he up charged on the repair cost based on a quick Google search. Then he broke my handle on the oven while doing the repair. He tried to say it was arealy like that however, i know it wasn't broken prior to his arrival and he didn't point it out on initial review of the stove. Would not recommend! Stay away! read more

I called ray Friday to come out and repair my washer he would come l texted him mine information he told me 12 to 3 l waited he never called or showed up.very unprofessional.he told me his business was near me.l understand if you can't make it text the customer n say you can't make it... read more

Absolutely wonderful repair service. If you want someone reliable for appliance repair, call Ray. He did a fantastic job and he did it professionally, courteously and promptly with no hidden fees or tacked-on price gouging. He set the price and that the price at the end. Fantastic. read more

I spoke with Ray about setting up a service call for a refrigerator/freezer repair for not properly cooling, he couldn't have been easier to talk to. The day of the appointment he called prior to coming, and as he troubleshot the situation he clearly explained every option and how things may have gotten that way. I was really impressed, and will definitely be using his business again and/or recommending for friends and family. A+ read more

Ray did an excellent job diagnosing and immediately fixing my Samsung washer. Reasonable pricing and flexible schedule. He's my new appliance guy! read more

Xpert Appliance Repair - Pic of my Samsung washer - Appliances & Repair Near Me

Arrived on time and responsive. Also personable and courteous. Left the back cover off my machine.... but my biggest disappointment is with the process which could have been less time consuming with BETTER LISTENING. I let Ray know several times that water leaks from the machine WHEN IT DRAINS. He ran a low cycle and watched the machine agitate for some time while talking. No surprise there was no leak -- I'd already said it leaked when draining and with large loads. I suggested he drain it and run a high-water cycle -- which takes quite some time to fill. He watched again for a long time and as the machine just agitated and of course it didn't leak while agitating. I asked him to drain the machine. During the cycles, he only looked under the bottom of the machine--not the back panel where the water hose lines are. He started packing to leave and bill me $89 for nothing when he saw water trickling on the floor as the machine finished draining. Finally he removed the panel and looked at the back of the machine. No water was coming from the machine at all. The pipe leading from the washer that drains to the sump pump appears to be leaking instead. Of course at leaving time he stood right over me watching as I Zelle'd the payment as if I were going to run away or something. Had no receipts on him and only provided one when I asked saying he had to get one from the truck. Not professional. read more

Ray Is The Best! Offered To Come The Same Day. Was Efficient And Knowledgeable, Was Able To Get The Part I Needed The Same Day, All And All A1 Service. You Don't Always Get Excellent And Prompt Service, But You Will With Company read more

Ray is awesome. Easy to get ahold of via phone, text or website. Responded very quickly and was able to come over the next day to fix my ice maker in my freezer. Great rates, helped show me things I could do to avoid future issue and/or fix myself. Saving Ray's info for any future appliance needs. Thank you much Ray!! read more

My gas Samsung dryer was no longer drying my clothes completely. Some settings, they were still extremely damp. Other settings took a couple of attempts before, they were mostly dry. I did a search on Yelp and contacted Xpert via Yelps messaging system. Heard back from Ray within minutes, spoke with him on the phone and he was out the next day for service. Very pleasant and professional on the phone and in person. Prompt, responsive, great communication. He was able to diagnose the issue and had all the parts with him except one. He made a quick trip to pick up the part and my dryer was fixed before the end of the day! Ray seems to enjoy what he does and cares about customer satisfaction! Xpert will be my go-to appliance repair choice. read more

Well this is my second review and Ray did not disappoint. Mom had a water leak in her refrigerator. Ray arrived the next day within the quoted time-frame. Ray listened with patience to mom as she explained the problem and went to work. Ray made an assessment of the problem and determined he could fix it. He also explained that the problem may reoccur. Please note the fridge is approximately four yrs old made by first letter S last letter G. Mom was satisfied with his honest and pleasant demeanor. She felt comfortable and told me he was a easy guy to work with. Well it's been about two months and all is working well. Recently, my personal fridge went out, so I thought. I decided to call Ray unsure if I wanted to repair or upgrade the twenty year old appliance. Ray educated me on a few things and I discovered it was not the fridge causing my problem. Who can ask for better customer service. read more

Exceptional Repairman and Owner, Ray, of Xpert Appliance Repair. I unfortunately had a few other Repairman out for service, they never fixed the issue, & they were racking up the service and labor calls. Once I called Ray he responded quickly to my questions and concerns. He came out the next day, & addressed the actual issues. Ray understood my frustration with the previous Repairmen. He listened, was very courteous, and most importantly he was honest. If you are frustrated and tired of the Merry Go Round Repairman do yourself a favor and call Ray of Xpert Appliance Repair I guarantee you will not regret it. I can not tell you how refreshing it was to have a honest and fair Repairman in my home who actually fixed my appliance. Thank you, Thank you, Ray. You are a rare find. You are my permanent Repairman! read more

My washer wasn't draining so I called xpert appliance repair. Ray came out the next day and repaired my washer. He even did a dryer cleanout for me at a great price. I would highly recommend him to my family and friends! read more