Fred was great and helped us pick out the right stove and washer/dryer for our space. the price was…read moredefinitely right for the memorial day sale, and we're glad we took advantage of it!

Yesterday I posted a "1 *" review of Appliance Warehouse. While I am not amending my original…read moreposting, I will say that follow-up discussions (yes plural) with Liz, the owner left me with a very different perspective of the company. A big thank you to Liz for reaching out to me and her follow-up call and email. Again - Thank you.

Upon entering the store, it was beautiful! there were so many displays and looking at them in a…read morehome setting made decisions so easy. there were staff was pleasant, knowledgeable and helpful...yet giving you your space. outstanding! Thanks Baron's!

I have 3 appliances (washer, dryer & refrigerator) under service contract with Baron's. When you…read morecall for service, or call the store for lack of service, you must be prepared for a journey into "voicemail hell". If you do get through, response time will be intolerable (how can you live without a refrigerator for 10 days?) and they never seem to have the part in stock (another 10 days)! When the part finally arrives: another voyage into "voicemail hell"! Even when you get the service manager or store manager involved, nothing improves! The line about them being "locally owned" and not a "Big Box" store is meaningless!

After a few days of appliance hunting - Lowe's, Home Depot, and Dracut Appliance - Baron's prices…read morewere *by far* the best of the lot. Furthermore, they offered a 1-year interest-free payment plan. Even more furthermore, their extended warranty price was significantly lower than all of the others. And, we were able to make decisions on their website as we compared features & prices. They offered delivery within 3 days...whereas Lowe's & Home Depot had weeks to wait for delivery! Their delivery guys were so helpful and professional, too.

I have 3 appliances (washer, dryer & refrigerator) under service contract with Baron's. When you…read morecall for service, or call the store for lack of service, you must be prepared for a journey into "voicemail hell". If you do get through, response time will be intolerable (how can you live without a refrigerator for 10 days?) and they never seem to have the part in stock (another 10 days)! When the part finally arrives: another voyage into "voicemail hell"! Even when you get the service manager or store manager involved, nothing improves! The line about them being "locally owned" and not a "Big Box" store is meaningless!

Today I went to Tri-City Sales in Ipswich, MA. To shop for new double ovens. It was a remarkably…read morepainless process! The woman we did business with is the sister of the owner (her name is Janet... ask for her!!) and she was very professional and competent. My parents had done business with her before and I was pleased to meet her. One of the big things that pleased me was that the disposable fee for my old oven is going to be less than $100 and the install is less than $300. I had gone to Doyon's in Gloucester earlier in the day and the quoted me $800 for the same service!! I will have my new ovens in less than two weeks. It will be great to have it done since I replaced my cooktop last year (took the gas out and put an induction top in).

"I had an absolutely fantastic experience at Tri-City Sales in Ipswich! I was in the market for…read morekitchen appliances and was immediately impressed by their huge selection. The staff was incredibly knowledgeable and professional. Chuck H was particularly helpful, patiently answering all my questions and guiding me through the different options without any pressure. Their expertise made a potentially stressful decision easy and straightforward. Not only did I find the perfect appliances, but their prices were great and very competitive with the big box stores. The entire process from browsing to checkout was smooth and efficient. It was easy to arrange delivery around my schedule. I highly recommend Tri-City Sales to anyone in need of home appliances! I will definitely be a returning customer."

The counter agents are very helpful. I've been going here…read morefor years. I'm a do it yourself or diy. Dugan has always solved my problems for me. They are the best plumbing supplier anywhere.

From the owner: Plumbing,Heating and HVAC wholesaleread more

The quality of their washing and dishwasher machines have declined in quality over the years and…read moreit takes several weeks for a tech to come out and make repairs if you have a warranty program which I would highly recommend. For our dishwasher that broke a few months back it took several weeks for a tech to show up. When he did, he put back our dishwasher off center. I would recommend going to another retailer and not dealing with Dracut.

I've needed a new dishwasher since November. We went to Dracut Appliance in Tewksbury on a…read morerecommendation from a friend who purchased 4 appliances from them and it was a perfect experience! I went with a price range in mind and Jeremy our salesperson was able to get us a great dishwasher in the ball park of our budget! The best part is that Dracut Appliance delivers, removes the old dishwasher, and sends their own plumber to install. All for a very reasonable price! I love a reasonable one shot stop without the hassle and stress of having to coordinate everything myself! The plumber and his apprentice were efficient and kind! I will absolutely return to Dracut Appliance and I highly recommend them if you need a new appliance!

Terrible customer service and totally ignored the customer after they paid for their appliances in…read morecash. Took a call while with the customer was asking questions and was rude. Will never use this establishment again .

I have been a customer of New England Appliance for 10 + years. I highly recommend this business…read more It has all the advantages of a small town, family owned friendly business. Kathy is always helpful and knowledgeable. Her sons did the installation and removal of my old washer drier and did a bit extra as they reconnected and did a small repair on the door that needed to be removed for proper installation. My new whirlpool appliances are the just right fit. Five stars for this business!

I recently purchased a Kenmore Elite French Door refrigerator from A&K Appliance. Overall, the unit…read morewas clean, well-maintained, and functioning properly at the time of purchase. The original fridge I picked out was replaced by this Kenmore. A&K Appliance noticed the malfunction with original fridge and informed me on day of delivery. Kelvin swapped unit out for the Kenmore Elite. The only drawback was that the top freezer shelf/bin was missing. I was not notified of it missing until the fridge was delivered. However, Kelvin did say he would provide one when it was available. While it does not impact the refrigerator's operation, it is essential to store my freezer items properly. I am eagerly awaiting when he is able to deliver the shelf/bin. Despite the missing freezer bin, I am satisfied with the purchase and would highly recommend this store to customers seeking dependable second-hand appliances. Price points are spot on for the Appliances he sells. They even took away my old fridge at time of delivery.

I had been fighting with a dryer that wouldn't work, so I was told about A&K Appliances, and Kelvin…read morewas great listening to what I needed, showed my ex and I around and I got a used dryer for an amazing price... got it installed, and it works great... thanks, Kelvin!

Service isn't all that great, but there is a bit more stock at this location than others.read more

I purchased two gallons of paint along with other painting supplies. I had done some shopping…read morebefore that, including some new baby clothes for my new grandson, and had them in the trunk of my car. My last stop was at the grocery store, and when I went to put my groceries away, one of the paint cans had tipped and opened because it was not securely sealed at the paint counter. The paint spilled all over my trunk, my new purchases, and other things stored in there; I filed a claim, but it was not approved because "it didn't happen while I was at Home Depot". So my trunk is ruined, as well as my purchases, and I guess it doesn't matter that it was not my fault, but the girl at the paint counter's fault. I'm done with Home Depot, and thank goodness there is a Loews nearby. I had receipts, sent photos, etc. Shame on them.