It's nice to find a Honest Auto Repair shop and these guys are. They listen to my complaints and…read moregave me a honest estimate to diagnose the issue and kept me informed on how the repairs on the car were going. They were able to repair my car in a timely manner and have been happy with the repairs. Their shop is really clean and they took care of my car and gave it back to me cleaner than I brought it to them. Their prices are very competitive and a good value.

I'm updating this review because the business response is misleading…read more I have a voicemail from Steve clearly stating that they did not want to get involved with my vehicle because another shop had already worked on it and he did not want me to possibly "get upset at them too." That was the exact reasoning given. This was not about warranty. It was not about saving me money. I was fully prepared to pay for an inspection or any necessary correction. I was simply asking for a professional second opinion. If a shop refuses work because they're concerned a customer might "get upset," that raises serious questions about confidence in their own work. A reputable shop stands behind its skills and diagnoses issues regardless of who previously touched the vehicle. Changing the explanation publicly after the fact does not reflect well. I stand by what I said. I had a very disappointing experience at Automotive Instincts in Northridge. I called and spoke with Steve about looking at my car after another shop had worked on it, and he basically told me they didn't want to touch it because another shop already did the work. His reasoning was that he didn't want me to "get upset at them too." That makes absolutely no sense. As a customer, I'm simply looking for a professional second opinion or proper correction if something wasn't done right. Refusing to even inspect the vehicle just because another shop previously worked on it feels unprofessional and dismissive. Cars get worked on by multiple shops all the time -- that's normal. Turning someone away out of fear of a bad review instead of standing behind your own skills says a lot. Very disappointing customer service. I expected more professionalism and confidence from a shop with such high ratings.

Hands down the best service I've had at a car repair shop in Los Angeles. Joe always answered his…read morephone, made sure I was taken care of, that my car was fixed asap and smog test passed.

I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

Great experience from the first phone call to picking up my vehicle…read more Robert, Dean, Alex were all friendly, professional, and efficient. I was very impressed with your entire facility and will use you for all my vehicle issues, thank you.

I took my Tesla model 3 to get an estimate for Tire rotation and Cabin Air Filter replacement. The…read moreservice writer gave me a charge of $317.04. Tesla Service Center estimate was $155.40 for the same scope of work. This is really confusing. P.S. Just as I was leaving office the service writer said the charge includes a free complete vehicle inspection. I am sure lot of people are aware the inspection means they are bound find whole list of issues needing immediate repair. By the way I will be using Tesla Mobile Service at my home for this job.

Service/Professionalism: five stars Quality of Work: five…read morestars Ambiance: five stars Cost: five stars Finding a trustworthy and quality body shop is like finding a needle in a haystack. In Los Angeles, the driving capital of the world, there isn't a shortage of mechanics and body shops but not all are created equally. JoJo's Auto Body is top notch! My dad has been a client of Manar and JoJo's Auto Body for various projects and of course recommended him highly. My dad is of a certain generation where nothing less than perfection is acceptable, so I knew he'd done his due diligence. JoJo's had done some significant work on two of my parents' cars. Of course, then, I contact Manar. Unfortunately, parked right in front of our home, my driver's side view mirror was clipped by a passing car that had drifted. I happened to be inside the car and the car drifted right, hit the mirror and sped off. Immediately after, I contacted Manar. We scheduled an intake. He was punctual, professional, and transparent about options and cost. He provided me with the necessary information and I felt absolutely no pressure to make a decision immediately. He had one of his technicians tape up the remnants of the rear view mirror to cover it while we decided. A few weeks passed and we decided to have the entire mirror replaced. We asked Manar to let us know when the mirror would arrive and we could just come in and have it taken care of quickly. He contacted me on a Monday to say the mirror replacement was at the shop. We scheduled a time for me to take the car on Wednesday and within 35 minutes of arriving the work was done. In addition to his professionalism, quality of work, and honesty, Jojo's is a well managed and kept body shop. I mean no one really wants to sit around a body shop but if ever you need to, JoJo's is immaculate. There is plenty of parking, clear signage, and a welcome reception and office manager. Each visit I was asked if I needed anything to drink, including water or coffee. There is clear management signage about their policies and pricing No one ever wants to deal with body work but if you have to, please do yourself a favor and go to JoJo's Auto Body! It has quickly become our family go-to!

I had a broken sliding door mechanism in my minivan. I came to get a quote and found Jojos to be…read morecompetitive and pleasant to work with. I got a quote quickly and was able to get it fixed. They found an appropriate part and did the job well. No issues. They communicated frequently and gave timely responses. I would recommend them.

I highly recommend John and the excellent service provided to me on many occasions. For me, this…read moreis my dream auto shop, where efficiency combined with kindness rules. As well as Affordability. What more could you ask for? Extremely Satisfied! Thank you John. Grateful for you. Blessed. Sincerely, Marsha Marcus 8186187184 Certified Covered California Agent Life and Health Agent AFLAC WK970 0H43994

My car reached 300,000 miles and huge thanks to John and Affordable Car Care for always taking care…read moreof my car. Been trusting John since 2014 and my car is still going strong.

Mr. Kim is honest, fair, and a nice guy. Go here FIRST! All…read moreI can say is I've been going for years.

My family has been coming here for over 25 years and it is still our go-to place for oil changes…read moreand general vehicle check-ups. Mr. Kim is very knowledgeable and honest. Sometimes it can get really busy because they're very popular but you are allowed to drop off the car and come back. It's at the end of the row of garages so you can compare the cars as well! Cost of the oil change was around $95 (parts and labor)

Found this place on Yelp and very satisfied. My mom needed a smog check and I called and Tony said…read moreto come down. They have good prices and very exceptional service. He was very personable and good personality. He told us to sit inside with good AC and restroom for their customers. Also, they have coffee and vending machine for drinks. Good location and convenient!!! I highly recommend this place for smog and they do other services. -Marshay D.

Walked in to get a smog check and was helped right away. it was quick and easy and competively…read morepriced. The guy behind the counter was cool. He seemed to genuinely care about customers experiences. I'll be going back.

Quick service and great prices! I've taken both of my vehicles here and my alignment is solid.read more

This is my go to auto shop for oil changes. The groupon definitely makes it better but the quality…read moreof service is worth it. The team is very kind and are really here to give you the advice you need and aren't just trying to make a quick buck.