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    D & L Farm and Home

    4.3 (16 reviews)
    Closed 8:00 am - 6:00 pm
    Updated over 3 months ago

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    8 months ago

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    5 years ago

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    6 years ago

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    6 years ago

    Very helpful, knowledgeable and patient staff, both over the phone and in the store. It's well worth the few extra minute drive to Denton.

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    8 years ago

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    Review Highlights - D & L Farm and Home

    Being a feed store they have a little bit of everything for just about every kind of critter.

    Mentioned in 7 reviews

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    Woof Gang Bakery & Grooming - Maverick

    Woof Gang Bakery & Grooming

    (7 reviews)

    The store is located in the southwest corner, within walking distance of several restaurants. After…read moretreating themselves, owners can stop by to get a treat for their best friend. Similar to the other Southlake location, there were two tables of treats. One had a variety of frosted cookies, of different colors, shapes, and prices. The other had birthday-specific treats and cake mixes. A couple of treats caught my eye. One was a pecan cake of significant portion, served in a tin container. The other was a frosted, rectangular-shaped sandwich cookie. For this occasion, I chose the latter. For the cookies, there were small pouches. I had concerns about storing the treats in open pouches. When I went to purchase the treats, an employee placed a sticker to close the pouch.

    Went in as a first-time customer and left unimpressed -- not with the groom itself, but with how…read morepricing was handled. Nobody at check-in could confirm the price. The groomer quoted $80, I agreed, and then a different employee told me it was $95 after the fact. I paid it to avoid a scene, but when they asked about booking again, I declined and told them exactly why: two different price points for the same service isn't how you build trust with a new client. Rather than owning that, I got a lecture instead of an actual answer. A first visit should build confidence, not raise questions about whether the price you're quoted is the price you'll pay. Response to owner: I appreciate the response, but this reads like a template. An apology doesn't explain how a first-time customer ends up with three different staff giving three different answers on price, and it doesn't address the $15 gap between what I was quoted and what I was charged. "We'll improve communication" isn't a resolution -- it's a placeholder for one. Happy to reconsider my review if that actually happens.

    PetSmart

    PetSmart

    (68 reviews)

    I am extremely disappointed with my experience. My pet was discharged from the grooming appointment…read morebecause they became anxious during the service. Instead of taking the time to work with them or discussing other options with me, they stopped the grooming altogether and sent my pet home without even completing the service. I understand that not every pet is easy to groom, and safety should always come first. However, I expected more patience, compassion, and professionalism from people who work with animals every day. Anxiety is common in pets, and how it's handled makes a huge difference. Unfortunately, I left feeling like my pet was given up on rather than cared for. I cannot recommend this company based on my experience, especially if your pet is nervous or needs a little extra understanding.

    Male associate was incredibly rude. I asked if I could interact with a cat I was interested in…read morebuying and he insisted that they could only let me play with her if I was serious about buying. I said I am serious about buying, but how do you expect people to buy your cats if they can't meet them first? He said again, "Are you absolutely sure about wanting to buy this cat?" to which I said yes for the second time. He said "Well you have to be at least 18 or older or have a parent or guardian to adopt."..... I am 26 years old. So I told him I am 26 and he circled back AGAIN and said "Okay well do you think you're actually going to adopt the cat." I left and went straight to Petco where I was holding a cat within the first 3 minutes I was there (and I adopted her too). No wonder PetSmart has a hard time selling their animals, who would want to feel uncomfortable and berated by the staff for simply holding a cat before adopting? You guys need to change your pet handling policy. It's a SHAME you can't even touch the animals before you buy them unless you're "serious", and I was serious! I will most definitely never be coming back here. I don't want to feel uncomfortable for asking to pet a cat and for a place that "loves pets", it's terrible that we aren't allowed to love on them. Petco will have all of my business now!

    Petco

    Petco

    (43 reviews)

    Petco Grooming: I brought my two longhair Chihuahuas in for a grooming. It's our second time. I…read moretell you they butchered their beautiful tails. They look ridiculous. Also for some reason, my bill was about $45 more than the first time. I asked them to do the exact same service. If I could give -5 stars I would. I was crying in the store it was so bad. They had the nerve to ask me to come back and they would do better next time. ARE YOU KIDDING ME????

    -10000 stars. Come here to get my crickets and it is always SOOO hard to get someone to help me. I…read moredon't know where the employees hide or what they are doing. BUT MORE THAN THAT!! I bought a frog from them in 2022 who immediately started showing strange behavior (seizure like mannerisms, getting knocked on her back and unable to correct herself, among other highly unsettling things). She died less than 2 weeks after I got her. I tried to call the Petco multiple times to speak to their ordering manager (or even a regular manager) to discuss this because I had done a TON of research and thought that it was a potential problem with the breeder they got their frogs from. I tried calling for WEEKS and the manager was somehow never in. I tried emailing a big document with photos and research. Never a response. I STILL go into this Petco and see frogs with the same sores/discoloring my frog had + improper housing practices (keeping larger frogs with baby frogs who are in danger of being eaten by the larger frogs).

    D & L Farm and Home - petstore - Updated September 2026

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