I love this store! They are all truly passionate about their job and their love for pets. I always…read moreuse the pet self wash and it is always very clean! I also just found out about their pet packages and I will definitely be back and be booking with them!

I have always had a great experience at this store. The employees are attentive, loving of my…read moreanimal when I bring her in, and even when my 15yr old Boston passed away and I had to return some items, they were accepting of my tears. I got lucky and ended up with another Boston rescue, and Matthew was the best at her first grooming experience. Highly recommend this location.

I'm not thrilled about this place. I own a standard poodle and his cuts are usually expensive. I'm…read moreok with that because I knew what I was getting into when I bought the breed. However, I didn't care much for the random bald patches on his body. 3 to be specific. I get that dogs move during appointments but there are giant patches on his neck & chest. I think what irritates me the most is that they strategically do not tell you about their mess ups. It's not Easter. I'm not looking to hunt for mistakes. Tell me *everything* that occurred. They were quick to tell me it took more than one person to hold him (he's had a poor experience earlier this year that I told them about). My dog wasn't returned to me bleeding or in pain. I certainly can't cut dog hair myself. But I'm not very fond of their customer service as a whole. Would not be coming back.

Kind, helpful, my puppy looks like a million bucks!! Everytime I've been in here everyone has been…read moresuper helpful. I met the groomer yesterday when I came in for a bed and crate and got my baby taos in for a groom the next day. He looks super good and she didn't touch his eyelashes!! Sweet boy! And sweet place! I'll add her name I just cant remember it right now......

Good inventory of dog beds and helpful people there. So glad they are in my community so I can…read moregive my two rescues the best life.

Manager acts friendly..... however, he doesn't listen to what we say..... very fake person...I wont…read morebe back.... I went there for about 10yrs.... there have been many many different managers..... all were very helpful..... NOT THIS GUY!!!

This review is more about Banfield than my experience at PetSmart…read more My girl (cat) was given a prescription for Hill's and Royal Canine. The vet tech who assisted me at Banfield was phenomenal, and her willingness to help was very much appreciated. I'm new to this new process, and she provided great advice and personal experiences, which brought on a bit of calm. She's a gem to have on any team, in particular, when it comes to our fur babies. The checkout process was pleasant, and I enjoyed my little chat with the cashier.

Kinny and her colleagues do an amazing job with our fur babies. Sugar Plum used to be scared of…read moregrooming. Kinny's patience and talent built a trusting relationship to groom her perfectly every time.

we take our two large dogs here for grooming. They love the ladies who do the grooming and always…read morehave a good time visiting. the store is clean and staff is friendly and helpful. We prefer this location to the pets mart down the street.

I absolutely loved this location. The cashier was very nice and helped me select food for my puppy.read more

Nice pet store. They have a pair of chinchillas in here. Very cute! They also have a really cute…read moreparrot and about 7-8 various birds in the center section. I saw a lot of beautiful tropical fish. I always loved the beta fish and they also have those in several colors. It's a good store and of course has a variety of leashes and collars. You can find everything you need here!

Huge shoutout to Magolina! Every time we come in she just so happens to be working, and for the…read moremost part running the floor by herself. Noticed this morning other customers were getting impatient, but she did amazing managing her tasks and keeping up with the customers! Thank you Magolina, keep up the amazing work!!

Sent dad to get dog food and he got the wrong one so I had to make a trip to get the correct type…read more When I say 10/10 customer service I mean it! Lucca was amazing and offered quick and friendly service. He went above and beyond so I appreciate this location for taking care of me while I try to fix something we did wrong on our end. Will be retuning to this location!!!

I bring my dog here for daycare every now and then, and he really seems to love it, and the people…read morewho work here genuinely seem to like him as well. The workers at the pet hotel and daycare truly seem to like their jobs, and most importantly, they truly seem to love the dogs as well. And my dog Bentley LOVES these people! Any pet parent knows that trusting the people who look after your animals is more important than anything, and I am thankful for the peace of mind I have when I bring my dog here.

Be cautious of this toxic place. Employees are hateful and unhappy in their life so basically the…read moreproject that on you. Don't not know how to talk properly and I think that customers are beneath them They are likely delusional because they were making things up that didn't happen. For example, she was accusing me that I told her to shut up on the phone. What else can you expect from people who are unhappy and toxic. My dog is pretty chill and even he was so hesitant to get in to this place. I should've seen that as this as a sign.

This is about grooming our toy poodle. Our previous groomer disappeared so we tried Petsmart…read moregrooming because we had a wait for a recommended groomer. Her appointment time was 11:30, and we delivered her on time. Groomers kept her until they texted just before 5:00 p.m. and left before we could pick her up. All previous groomers finished in less than 2 hours AND she was not matted nor excessively dirty as we wash her every 2 weeks. Why keep her over 5 hours? We were shocked when we arrived. She was cut the same length all over with short ears and no pom on her head or tail. She hardly looks like a poodle. We requested a standard poodle cut with a shaved face, feet, and ring around the tail and neck but got nothing like that. Poor girl even seems embarrassed when we look at her.