Came here to pick up a few things. They sell items from snow equipment/toys to home and garden…read moreitems. We picked up some safety glasses, a small propane tank and paper plates. If you have a scene card, you can collect points here. You get points for every $50 spent. The staff was very friendly. There is free parking on the side of the building.

I've lived here for almost 9 years now, and being a fan of Hardware stores in general, the one at…read morethe Lake is one of my favourites for many reasons; 1) For the size of the store, the selection is fantastic and very good value to boot! I don't need to drive 30 mins. into Duncan, I can buy it locally. 2) The staff has always been both very helpful and friendly too. This store has two things that are very rare these days, Great service and smiling faces. 3) If I can't find what I'm looking for, they will work hard to find it for me or bring it in. Having a disabled spouse, I can not begin to express how grateful I am for having this store in town, and not having to drive out for all our household needs, both interior and exterior. Did I mention they sell toys too?!! Very handy for our young grandchildren and our adult children for all the Summer activity items too! -.

Perfect experience. Their staff is super warm heart and patient. The price is absolutely lower…read morethan market! And they're super pet friendly!

From the owner: At our store located at 106-11511 Bridgeport Rd, we offer more than just building materials — we…read moreprovide a complete renovation solution. From high-quality, affordable flooring and cabinets to professional installation, we’ve got everything you need under one roof. Whether you’re tackling a kitchen or bathroom remodel, our certified team is ready to help with expert advice, free measurements, and reliable installation services. We pride ourselves on offering great value without compromising on quality. Affordable, high-quality floors and cabinets/ In-store experts to guide your material choices /Certified installers who do the job right

I purchased a hanging basket patio chair for full price $500! I asked if this chair would be going…read moreon sale. They said "yes" it will and if it goes on sale within 30 days of my purchase I could come back and they would refund me the difference. I found out the patio chair went on sale within the 30 day period and returned to the store to get my refund. They refused. I wanted to buy another one at sale price but they were sold out. Other locations had the chair in stock. ?????? The management of this Lowes is horrible. Don't bother bringing your business here. They lie!

On Monday, my husband and I, went to Lowe's Nanaimo location for some drainpipe extension and glue…read more We were not even looking for help yet, tried to figure ourselves what, where is located when Rick appeared and offered help. He was patient, knowledgeable, right-on point on all our needs. We left with a better solution of our problem than the one we had in our minds. It was refreshing to see, there are still associates around who are not just trying to sell merchandise but can provide useful advice too. Thanks Rick!

This place is terrible. Zero customer service…read more You cant get anyone to help you. When or if you happen to get lucky and find a human to help,they dont know anything about whatever it is that you require assistance with. Every single time. Rona, you are convenient to where i live but i cannot give you any more business.

We bought a fire table from RONA, it stopped working within a week of use and we tried to return…read moreit. RONA said we have to go through the manufacturer. Looked online and the company GHP has extremely poor customer service reviews. This has now become a headache to deal with. Will go with Home Depot or Canadian Tire next time. I have had better luck with returns within 30 days.

We got our commercial grade vinyl tile for our home office here. It was special order but they…read morebrought in a few samples for us to look at before ordering. They staff is always very helpful and knowledgeable and if they don't know, they find out and get back to you quickly. They may seem a bit more expensive than some box stores but the quality of the products and the staff more than make up for it.

Great place to buy plywood, but the staff are not the nicest people in the CUSTOMER SERVICE…read moreindustry. I suggest running in and out as fast as you can and avoid eye contact with CSRs. They should get more involved with the community, i didn't even know they were there until recently.

Really great service. Very knowledgable staff. Always there to help you figure out a problem and…read morethey carry everything you need to build an entire house.

This place has absolutely terrible customer service and their prices are ridiculously high! But…read morethe funniest part is, they couldn't care less! They have a monopoly on building supplies on the Sunshine Coast (with the only competition being Rona, which is even more expensive) so they can get away with being rude and overcharging. The only reason to go to this horrible store is because you have to... Otherwise, get your building supplies elsewhere! I look forward to the day that these a-holes have some competition...

As a new resident, I am checking out all the hardware/building supply stores in the area to see…read morewhat each offers. I was pleased with the selection and service at Hartnagel. Of course it is not as large as a big box store but they offer a good selection in all the main categories from garden to plumbing, and it is closer and local. They have a lumberyard too. The sales staff was friendly and they have free coffee.

I bought stain for my deck, and I'm very unhappy with it. First of all, I wanted semi-transparent,…read morethey sent home opaque, and since I hired someone to apply it, I didn't notice it was wrong until I got home after the job was done. Also, the color is so, so very wrong! It's a horrible pastel orange, looks like Donald Trump's make-up, when what I picked out was more of a dark cedar color, NOT PASTEL. I complained to Hartnagel's, they sold me another gallon at 2/3 the original sky-high price, and it's still terribly wrong. I try to shop local, but no longer at Hartnagel's.

I recently ventured into the expensive world of renovations and money started pouring out but at…read moreleast to a good cause. I discovered that my little hardware store had the capacity and very often beat the pricing of the Mega Chain Stores and now I purchase all my lumber from here which is guaranteed to be premium and pay the same price. This place has a team of experienced hardware associates who have been in the trade probably all their life and they help you out and ensure you are buying the right thing and the right amount. Their popularity has pushed them to move into a larger facility just up the road from the original. You can buy a handful of screws or a truckload of lumber, it doesn't matter, you will be treated the same!

From the owner: In the construction industry, you need to use the best materials to ensure quality workmanship and…read morehappy clients. Serving builders across Vancouver Island, Bower Builders' Supply LTD. has a large selection of lumber, plywood, mouldings, hardware, paints, tools, and plumbing, electrical and insulation supplies. We can also handle special orders, and we deliver the materials you need right to your door. Call us today to find everything you need to make your next building project a success.