After a bad customer service experience at Ashburn Collision Center, I could not be happier with the customer service I received from D&V. From the friendly and helpful young lady at the front desk, to Ahmad, my service adviser...everything was top notch and professional. In the end my car came back in pristine condition. I would definitely use them again. read more

Great customer service from the time you walk in until the end. Todd was my consultant and he was amazing! Very honest as well not out to just make a buck. I took my Porsche in for scratch and just knew I was going to need a new door. read more

Excellent service and great work on my Lexus SUV! Color matches perfectly, and silver is a hard color to match.

Took a jeep here due to the great reviews on Yelp. Good, but not 5* great. A bit of communications issues w/ the insurance company (apparently), so I had to keep calling them for updates; communications were specific when I called them (about parts, schedule, etc), but I would have liked more proactivity. ('hey, there's a delay on receiving your parts - your jeep will not be back this week.') Damage was to jeep rear lift gate; when got the jeep back, the rear window rattled, so had to take it back to get it fixed, which they did with no problem. read more

Finally a body shop that delivers what is promised!!!! Cost, schedule and quality!!! My wife and I can't say thank you enough! Our Toyota Four Runner (2016) Red suffered damage to the rear bumper. Travis and the entire team were so wonderful to work with! Their customer care would match that of Disney! They throughly listened to our concerns, and walked us through the entire process. They coordinated the estimate with our insurance company, without any issues. They matched the new red bumper almost exactly to the original paint. Anyone in the auto body industry knows this can be extremely challenging on a red car, with three stage paint! At no additional cost they detailed the car from top to bottom while fixing several paint chips on the hood. They accomplished all this in 3 days! Without a doubt they will be handling all my future auto body repairs. Thank you again! read more

After deciding to repaint my front bumper (rock chips) prior to an XPEL wrap on my new vehicle, I chose D&V based upon reading the positive reviews online. My experience leading up to the initial paintwork was positive, everyone was very polite and I felt like they genuinely cared about my car. Once the work was completed, I went to check on the car. While the overall paint job was good (paint was blended perfectly) the attention to detail was definitely lacking. There was a small area of 3-4 rock chips on the bumper that were simply painted over (not sanded) and a minuscule piece of hair in the top layer of the base coat/under the clear coat. In addition, there was a bit of clear coat overspray on the bottom of the bumper and one of the rocker panels was not reinstalled correctly. Now, most people wouldn't care about these issues, however the whole point of me taking my car in for a repaint was to bring the bumper back to an OEM finish (or as close) for the XPEL wrap. They agreed to take my car back and address the areas they missed, and they did for the most part. When I received the car back the second time the paintwork looked great, all issues were addressed correctly and I had finally achieved what I was going for. Unfortunately, the rocker panel was still not installed correctly despite being told it was fixed. I'm not sure how this was overlooked twice, as it is quite noticeable from up to 7-10ft away. Because this endeavor took such a long time (car was at D&V for approximately a month) I chose to have the car dropped off at my detailer for the XPEL wrap. I was told the rocker panel would be addressed afterwards and all would be completed. The rocker panel was eventually taken care of by another shop. UPDATE: I've decided to give D&V another shot w/ additional paint work simply because they did a good job w/ the first round paint match. Car is going back to repair some paint chips along the door - will update my review when the work is completed. read more

Cannot say enough good things about this shop they did a fantastic job on my Lexus with a very hard to match color when some assmunch sat on my car at Metro parking lot. The paint match was spot on. I recommend anyone to take you car there for Autobody work read more

Great facilities, prompt service and replies. The manager, Ron kept me updated by email weekly. I felt comfortable stopping in to simply inquire into status of pride and joy. Although - update 2/3/14 Rear driver side window motor did not work. Bolt was missing on trunk hinge. Air filter was missing. My car was there a month and serious work was being done on it. read more

Always a great place to take your car regardless of make or model. I took my 2009.5 Pontiac G8 GXP to have the front clip repainted due to road rash. I informed Kevin of my budget, I approved the quote and they started working on it the very next day. They called back about 4 business days later suggesting that they blend paint into the Driver and Passenger doors to get the color match flawless. NOTE: Not many body shops will do this, most will paint what you told them to and stop usually resulting in a pissed off customer with mismatched paint. Though it put me a bit over my budget, I wanted it done correctly so approved it. A few days later, she was done and ready for pickup. I am not 100% in love with my show baby all over again, more than the day I bought it brand new. I will never have to pull up to a car meet/show again and immediately open the hood to hide what I refer to as "Auto Acne". Thanks again to Kevin and Mike for making this yet another very positive experience with D&V. I will be back! read more

See all

Probably should have done this review a couple of years ago, but here goes. I have a 1999 Boxster I have owned since new. Currently just over 100,000 miles. In November 2013 when the car had 81,000 miles on it, I was hit by another driver. Under VA law, since the damage to the car exceeded 75% (I think that was the %) of the cars value at the time it was considered totaled. But there was no structural damage. Basically needed a new fender, bumper, hood and radiator + many other bits & pieces and of course, paint. The insurance company gave me the option of $X or $X minus the value as is if I retained the vehicle. Ron Maharaj worked up the estimate. After discussion it was agreed he could get the car back on the road for the amount of the insurance check. So after about 2 months the car is ready. Ron dealt with the DMV inspector as is required in this type of owner retained vehicle situations. There were no issues. When I picked it up, he car looked fantastic. Fit and finish was a amazing. Paint matched perfectly. Anyone who sees this car is amazed to learn part of it has been repainted, let alone had collision repair. Now, 4 years and 19,000 miles later, still no issues. Not a squeak or rattle. Paint still looks awesome, except for some chips from normal use. Amazing. I can't say enough about how pleased I am with D&V's work. Yet, I hope I never have to use them again. ;-) read more

I was in for a simple fix on Thursday, Oct. 25. Ron and his team are the best. Everyone greeted me with a smile and I felt like they were truly happy to assist me. Never felt like I was being a bother to anyone read more

A coworker at my job banged up my car in a parking lot and it needed surface repairs to it. We didn't go through insurance and I got a quote from D&V Auto body. They were very efficient in replying quickly and I ended up paying the exact amount of the quote. They were able to get my car done much quicker than I was originally told. Additionally, the customer service representatives were out of this world. Tracy, Kayla, and Ron the general manager were excellent with follow up about the status of the car. Do yourselves a favor and get your repairs done here. Less heart ache and hassle and better service. read more

As you can see from my previous review, we were more than impressed with D&V's work 4+ years ago. They have done paint work only on 2 different cars of ours. So, there was no question as to who would do the work on my car when it was damaged by a tire in the middle of the road. I expected perfection or near darn close to it! Especially since they have these 2 large plaques in their lobby about being certified to do the work on Nissan and Infiniti. This was a Nissan Maxima they were working on. It took 5 weeks to repair my car. 5 LONG weeks. Had I known the extent of the damage to the underside of the car, maybe I should have had it towed to a Nissan dealership. Maybe it wouldn't have taken as long as it did. It was about 10 days before they even started breaking down the car for repairs. We never pushed D&V to hurry up. I just wanted everything done correctly. Communication was iffy at best. I filled out the paperwork that they gave me which included how and how often I wanted to be contacted about my car. They didn't follow through with that. My car... call me! They kept calling my husband. Prime example - I called to speak with either Ron, Andrew or Mike about when the car was going to be ready. I was told by the receptionist they were in a meeting.... okay no problem! I told her to have one of them call me and again gave my cell number. Who did Mike call... my husband! Argh! Then pick up day finally arrived. I was extremely disappointed in the workmanship on the bumper cover. Not only did it not fit properly, the paint job was shoddy. It was more than obvious the car had been damaged and the bumper cover replaced. It didn't line up at all. Even the corners of the cover were not flat, they were turned up. Paint was missing from at least 3 spots and there were drip marks in the paint. How could a place that did such great work years ago produce this kind of work now? Mike blamed the work on the bumper cover due to the fact it was an after market product. You can only blame the alignment of the cover on that fact, not the paint job itself. What gets me is that ... was D&V really proud of the work they did? Did they think I wouldn't notice the bumper looked awful? I would have rather someone called ME and said, "Hey, we're not happy with the way the bumper cover is fitting, what would you like to have us do?" I gladly would have come out there to check it out and go from there. To make matters worse, there was a new foot long scratch in the car near the new bumper cover. I had a photo taken of the car in that exact spot after the accident... there was no scratch there at that time. Mike = silence. :-/ Mike did offer to bring the insurance company back out to inspect the bumper cover to see if they would pay for an OEM product. (Wonders why that wasn't just done in the first place, most everything else replaced was OEM.) So, I pulled my husband to the side to discuss with him what I was seeing and thinking. We had already planned to sell the car. We were tired of dealing with this and had already bought a new car. Neither of us had ever had this much damage done to a car. D&V repeatedly told us it would be back to 100% ... but it wasn't. I turned to Mike and told him, "I'll be honest with you. We're selling this car. However, if I was taking this car home with me today, this isn't good enough." In all, I don't know about the quality of the work done to the underside... new exhaust system, catalytic converter, engine cradle, pipes, radiator support, oil cooler... the list goes on. I could only go by what I could see and feel. Bumper cover - bad. New scratch on car. Missing piece of plastic on console near shift knob noticed on the test drive around D&V. The short test drive was OK. With that said, the car felt "tight" as I drove it to the nearest CarMax. The car is sold now. If something happened to one of our current cars, I don't know that I would bring it D&V again. I was let down by this experience. Rating of 2 stars - "Meh. I've experienced better." read more

Third time I've used D&V. They are comparable to Wagonworks in Alexandria, VA. In a word - Superb! They are meticulous and detailed in their approach, process and results. All repairs could have been done for less money but with much, much lower (unacceptable) quality. Great job Ron and Kevin. Keep up the high quality standards. KD read more

I got hit by a drunk driver my whole left side and middle of the car was damaged. I had a brand new 2013 GMC Terrain they fixed my car and made it look as if it never got into an accident. They also detailed the inside of my car making it appear as if i just bought it from the lot. I also had a little mirror ding on the side of my car that someone did. They wound up fixing that for free. read more

I had a altercation with a bear at 68 mph, and the bear lost, unfortunately, my BMW X5 was badly damaged. After consulting with a local repair shop, it was obvious that the run of the mill Auto body shop was not able to handle such a complicated repair. I was directed to D and V Body shop and with Allstate's permission, it was taken there. I believe that it is a better vehicle now than it was before the bear incident. Practically the whole front end was replace and the paint work is excellent. Every little detail was taken care of and the service was excellent. Not only that, but I was given a lifetime guarantee on the work. I am well pleased with the service and the wonderful atmosphere that D and V portrays. read more

D&V impressed me throughout the entire repair of my wife's CX-5. Throughout the entire process, they were communicative, letting me know exactly what stage the repair was in. If you're at all familiar with the automotive support world, be it body repair shops, mechanical repair, or detailing, it's extremely hard to find a provider who is using technology that is in the 21st century. Perhaps more importantly, the quality of the repair was fantastic. The entire side of the car had to be repainted, and they did an excellent job blending the new paint with the old. As a proam detailer myself, I would pick up on flaws that perhaps most wouldn't--and I didn't find any in D&V's work. No one wants to be in an accident or have their car repaired, but if it happens, D&V is the best option in the area if you want the repair to match the original. read more

Our 2012 Ford Explorer was t-boned in a car accident destroying the drivers side almost completely. D&V not only put the car back together, it looked better than it did when we first got the car! They literally aligned the door panels better than Ford did on the assembly line! D&V provided great updates and kept us informed every step of the way. They worked directly with the insurance company to handle minor issues along the way making it a straight-forward deal. It took about a month to complete the work, and I wouldn't have had it done any other way. Everybody at D&V was super friendly to boot! We will definitely be back for our autobody repair needs! read more

Outstanding!!! They simple are the best. This business will go not just a mile, but a hundred extra miles to complete work with quality and great customer satisfaction. If the work is not performed as expected in terms of quality then they happily address any issues you have faced with repairs and be sure they will do the best. A special thank you goes to Ron for absolutely great communication, support, and patience. Sorry I had doubts about the second repairs. THANK YOU! read more

D&V is the Best!!!!! Sabi is the first person you speak with and she is super to work with as you contact and coordinate with D&V. She is very knowledgeable and professional. Amhad was the individual that took care of my Porsche 1999 911 Cabriolet following an anti-deer collision. He is a TOP NOTCH PERSON. My baby left me with a smashed front bumper, scrapes and bruises down one side and on her belly. Worst yet, the fabric on her head had suffer damage which included a hole. Baby needed a new wig. During the time in the ward at D&V, I was frequently updated with Baby's condition and the status of the insurance claims. It felt like I had a relative taking care of my baby. When I was told BABY was fit for the road, I was taken back when I saw BABY. She had the look of a new-born. Everything was immaculate. I'm so proud to be seen with BABY. Thank You D&V read more

While I agree that for the most part they are good, this morning I came to them for an oil change appointment that I set yesterday. Only to find out AFTER they take my car back that they are unexpectedly too busy to do it, and sent me to another shop as overflow work. I understand that I bought my own oil and filter and that thats not very profitable, but if I wanted to go to a different shop, I wouldve done so in the first place. I have a hard time finding people to trust with my car, Im very selective of mechanics and today I was very disappointed with these people. I also asked them to give me an estimate on replacing a tailpipe piece on my car and instead of an estimate they just brushed me off. read more

10 STARS!!! My car gets rear-ended, sideswiped, and practically demolished at least twice a year - seriously! I would not take my car anywhere except D&V for auto body repairs. They do exceptional work, offer life-time warranty, take the time to work with you and insurance companies, provide quick turnaround time, and most importantly are HONEST & HUMBLE people. The owner of the shop is clearly passionate about his job and takes pride in delivering nothing less than perfect. I think it was around 2006 when I stated taking my G35 to him. At the time, he was working out of a small home garage with very few staff - but, I heard he was good at what he does, so drove my car to his house. The work done was flawless! I believe D&V's strong work ethic, attention to detail, and exceptional customer service are the qualities that made this small family repair garage grow into D&V Auto body shop. I wish D&V much success - the owner and his team deserve it because it is hard to find good people that do good, honest work. read more

The service at D and V is exceptional ! Travis is totally awesome! You can tell he takes great pride and care in his work and it shows! I had a deep scratch on the driver side of the car and currently there is no sign of it. He took the time to explain all the steps the shop would take to repair the scratch, was transparent about the cost and process. He had an estimate ready in 15 minutes for a third party. D & V were super accommodating with a third party payment as well as a deadline I had with getting the car back by a certain time. Another plus is that they can arrange for car rental on site, so you don't have to worry about the inconvenience of picking up and dropping off a car rental elsewhere while autobody work is being done on your car. read more

I took my car in a couple of months ago to fix damage to the passenger side bumper, headlight, and fender. The damage wasn't extremely bad, but it did require pulling the fender and bumper off to fix & repaint, then replacing the headlight. First of all, when I went in for the estimate they were extremely professional and took me step by step through the damages and what would need to be done to fix it. I did not feel like they were trying to sneak in any unnecessary work or rip me off; they were just honestly evaluating the damage to my car. Secondly, they seem to be reasonably priced - the price they quoted me was only a couple hundred over what the insurance adjuster estimated...and we all know that insurance adjusters like to cheap out when they have to pay for something! The main difference was that the insurance company wanted to buy me an after-market headlight while D&V quoted a dealer price. The labor and paint estimates were almost identical. D&V worked with my insurance to negotiate a final price; I didn't have to do anything but show up and pay my deductible. Thirdly, they did a FABULOUS job with the damage repair! My car looks as good as new, and they were able to match my paint exactly, which is not an easy feat because I have one of those metallic finishes. They also took the time to polish the area that they repaired as well as my hood, plus they detailed the car. Now that's service! Bottom line, I would definitely take my car here for body work in the future (although let's hope I don't have to!). They staff was courteous, friendly, and honest and the repair crew is top notch. Highly recommended! read more

Please note - this is a revised review. This place goes above and beyond to provide services to its customers. Ron, the GM I worked with, and his mechanics worked hard to find a way to prevent me from overspending on my 12 year old car (unfortunately, to pass inspection, I had to buy a new pricey party.) My one gripe is that I didn't receive communication early on what was going on and did have to wait 2 1/2 days (calling them 3 times, not them calling me despite being told I'd get a call back soon 2 of those times) to get a status update. However, after leaving a voice message expressing my frustrating, Ron became much more communicative. He was pleasant and patient to work with throughout the experience. I appreciate that they didn't try to upsell me additional services - my 12 year old car hosts a series of issues, and I despise when people tell me what else it needs. When I got my car back, it had been vacuumed and (I think) washed for me, which was a great added bonus. Additionally, since it took longer than expected to get the car back, Ron threw in an emissions inspection for free and even replaced certain items to help me pass the safety inspection (also at no cost). That was definitely the above and beyond part - D&V really didn't need to do that but it felt bad for holding up my car for as long as it did. I didn't give them 4 stars just because of the initial communication snafu, but in their defense, the receptionist did tell me they were really busy that week, and that may have accounted for the oversight. I plan on taking my dad's car there for an emissions inspection and look forward to a much smoother start-to-finish experience. read more

I own an auto detail shop in Chantilly, and D&V Auto Body is the only local body shop that we trust with our clients' cars. The have worked on a couple dozen cars for us and every time the work is flawless as is the customer service. They are so great I have even taken my own personal vehicles there twice. Kevin and his entire crew do a great job and know what they are doing! read more

**Cliff Notes** I have nothing but spectacular things to say about Kevin & the crew at D&V. They did an outstanding job on my 2006 Subaru WRX Wagon. I wish them the best and that they keep doing what they do and would recommend D&V to anyone in the area. Yes, at times they may come off as a bit more expensive, but they do not cut corners, do quality work (i.e. they do it right the first time), and stand behind their work. There is a reason why Ferrari/Lamborghini of Washington use these guys. ------------- Being a person who is extremely anal retentive my cars I did a ton of research on auto body repair shops in the area as well as consulted with many enthusiasts before choosing a place to do repairs to my 2006 Subaru WRX Wagon. As you can imagine, this car is my baby. I am one of "those guys"...I park away from everyone, clean my car at least once a week, and ensure that I can park it in the garage to keep it nuzzled and away from the elements. After much research, I finally chose D&V as the place to do my work and I am so glad I did. Upon arriving at the shop the day of my estimate, I knew I chosen the right place. The folks that own this place are true automotive enthusiasts at heart and it shows. D&V Is immaculate, clean, the staff is friendly, and work performed is outstanding. I took my WRX to D&V after an accident involving falling tree limbs in July 2014 during some of the torrential thunderstorms in the area. Tree branches had fallen on my roof, hood, and windshield, shattering it, as well as leaving many scratches all over the body of the car. The roof had dents and scratches, the hood was dented, and the body panels had many scratches all over it. Seeing how this car was my pride and joy, I was devastated. Kevin at D&V looked over the car and assured me that the car would be as good as new once they got done with the car. Let me tell you how right he was. I've been around auto body shops for years and the work done to my WRX was immaculate. The paint is new and fresh and the car was freshly detailed! I did have a few minor issues that I brought to Kevin's attention after the repairs were made. Kevin, without a step, handled my issues immediately without hesitation or rebuttal. Kevin Maharaj from start to finish was outstanding; Professional, courteous, helpful, and a great example of how customer service should be executed. Even after I specifically told Kevin to stop calling me "sir" he continued :) Thank you guys so much for your work on my car! read more

I drove to D&V today to have an estimate for fixing my bumper, which I had tried to put back on. Mike looked at my car and made a suggestion that I could do myself. He could have writen up an estimate, and I would have made an appointment to bring it in. He has integrity. He was honest and did not take advantage of me. I chose D&V due to their 117 reviews with 100% satisfaction. I undestand why. Honesty. If I am in need of body work in the future, I will not hesitate to have D&V do the repair. Thanks Mike, Jeff Kenis read more

This place is great. I actually found it by searching yelp, and boy was I glad I did. I needed some body work done, and although my insurance was paying for it I wanted to take my car somewhere i could trust. I'm so glad I found D&V. The customer service is great, they called a enterprise and set up everything for my car rental, but most importantly the work is top notch. My car looks better than it did before. They even fixed a few door dings complimentary. They fixed my car within five days and called twice within that time to update me. Hopefully I won't need anymore body work done soon, but if so i will definitely be taking my car back here. read more

Everybody I interacted with at D&V were very friendly and professional, particularly Ron. The repair work they performed on my car was flawless (as far as I can tell). They provided near-daily updates by e-mail and phone. They also have a convenient arrangement with a nearby Enterprise rent-a-car. Everything just worked out really smoothly. Thanks! read more

D&V Autobody is the BEST. I have dealt with numerous shady auto repair shops over the years and am thrilled I finally found one I can trust. I was involved in two car wrecks in a two week period. One was my fault (thought my car was in park and got out to pet a dog...only to discover my car was actually in reverse....) The other was not my fault. Either way, my car wasn't drivable and I had to deal with two insurance companies, two policies, two sites of damage. I spent hours researching auto repair shops and finally decided on D&V. Darnell was AMAZING. He kept me in the loop, contacting me every couple days to update me on progress. He gave me numerous options and did a fantastic job explaining confusing terms to me (tire betterment?!?) He advocated for me to both insurance companies. When I picked my car up earlier this week, both the inside and outside had been washed and cleaned. Toni was also very helpful throughout the process. I can't recommend D&V highly enough! read more

I recently got my BMW repaired at D&V Autobody. Mike Ashcraft and his team were outstanding. I was very impressed with how smoothly the process was as well as the constant communication regarding the repair process. When I got my car back - not only was it in perfect exterior condition but the inside had also been vacuumed and cleaned. Because of all of these extra efforts, I will take all of my future autobody repair needs to D&V Autobody and Mike Ashcraft. I recommend them to everyone that I know. Thanks for a great job! read more

I worked with Larry at D&V and he's a pro. They did an amazing job repairing my white GTi that was t-boned. Went above and beyond both in terms of physical repairs and customer service. Well worth the money and the drive out there. Ten thumbs up. read more

For 9 years I have been referring people to this body shop. Not your typical body shop. Nothing shady and Everything is Professoinal. They have the best and most knowledgeable techs on the facility and their appraisers are friendly. I run an Allstate Agency in the next shopping center over. And they are one of the few Allstate Certified body shop. Give you an example, if you go to their body shop. You can see high end cars like Ferrari and Maseratis there. They stand behind their work and I would definitely recommend them. read more

Thanks to Kevin at D&V, my marker issues were resolved. On top of buffing them out and performing several other buffs, they hand washed and waxed my car. In addition, they wiped down the interior and totally detailed the exterior (cavities, wheels, tires, etc.). The car looks as good as it has since I've owned it! The main reason I changed it to five stars is that they arranged for a towing company to come to my residence pick up my car and deliver it less than a day later. Once Kevin learned there was a problem with the marker marks, he went out of his way (and out of his budget) to fix the problem. Will definitely consider them now for future work considering the effort to alleviate the issue and quality of the initial body work. read more

Amazing service! Called ahead to get an appointment, got there a little early, filled out a form and waited no more than 5 minutes. The gentleman came out, introduced himself, walked out to my car with me while I told him about what happened, took my car for 5 minutes total and the returned with the best news. He was able to find the issue and fix it... no charge! What?!? No joke. Amazing service. read more

Excellent service. My car looks brand new. They put a clear coat on the whole car. They cleaned the interior of the car and put my car seats in. Highly recommend. read more

I went in to have a part of my front bumper installed and the GM was so great that he did it for free! Now, I'm assuming it was a super easy installment, but knowing how expensive Northern VA is I was fully prepared to pay an exorbitant amount for the simple job. I would certainly use them again and recommend D & V Auto-body to anyone! The service was quick, the establishment was clean, and the employees were very hospitable. read more

The body shop over charges for storage fees and lies about their repairs. My vehicle was originally not deemed a total loss and therefore the shop was repairing the vehicle. After supplemental damages were found, the vehicle was then deemed a total loss. The garage felt they could charge storage (100.00 per day) for the time the vehicle was being repaired, before it was a total loss. Scum of a shop. read more

Worked with d&v after a car accident. Easy to work with. Good with communication. Worked with Geico with no issues. My car was totaled so I can't speak t the repairs. read more