I called Chris Hales Plumbing and left a message. Jeremy got back to me very quickly and offered a…read morefew times to come check on the issue. It took me a while to respond, and by then the only available slots were about a week out. We scheduled it, but I asked to be put on standby in case anything opened up sooner -- and it did. Jeremy came out earlier than planned, was professional and kind, diagnosed the problem, and walked me through some reasonable options. I was really impressed and would definitely call them again.

Sent a detailed request for service via their website contact section on 03/30/26, no response…read more Followed-up with a direct e-mail on 04/05/26, no response. Typical care-less contractor....doesn't respect customers enough to even reply; can you imagine if you hired him and you have a problem.

We recently renovated our kitchen and during that time had four different leaks pop up during and…read moreafter our move-in. The plumbing company used by the kitchen contractor left us with multiple messes and water in the basement. It came down to poorly done work and when they would come to address it, their demeanor was brash, they took very little accountability, and didn't fix their own problems caused. When Sean came in, he assessed the situation with a calm and confident demeanor, and bailed us out of the prior plumber's mistakes. He took his time--not just with the work, but with us. He explained everything clearly, answered all our questions patiently, and never made us feel rushed or talked down to. As new homeowners, that meant the world. Not only did he fix the immediate problems, but he also took the initiative to help us with other plumbing-related concerns around the house. He offered insight and solutions without ever pressuring us to act immediately. One major example: he's been helping us thoughtfully plan a laundry room renovation. His advice has been grounded in doing things the right way, not the quick way. He hasn't rushed us but allowed for us to think through what we want in the long term and how we can get there. What really sets Sean apart is his genuine care. He's connected us with other trustworthy professionals--electricians, drywall pros--people he personally vouches for, which is gold when you're navigating home projects as a new homeowner. His professionalism, transparency, and kindness have stood in stark contrast to many of the subpar contractors we've unfortunately had to deal with during this renovation. In short, Sean is a 10/10. We trust him fully and feel incredibly lucky to have found him. Highly recommend.

Sean is awesome - fair prices, communicative and prompt, explains options and what is he doing, and…read morefollows through. We had Sean come primarily for a boiler service, but he did a couple other small plumbing things around the house while here as well. We'll definitely be using Urban Plumbing Solutions the next time we need something done.

I had 4 plumbing companies come to my house to give me quotes for 1. Shower Head replacement and…read more2. New Faucet in the master sink. One big name company gave me a bid that was 3x more than the Peach Tree bid. The second company was considerably more money also and the third company never got back to me. But what really impressed me about Jonathan was his great communications skills. He quickly gave me a bid after seeing what the project required. When I asked him to revise the bid, he did it within minutes. Once I accepted his bid, we quickly scheduled a date. Then when he knew he would be about an hour late, he texted me to let me know. Jonathan earned 5 Stars in my opinion and I can recommend him without hesitation.

Needed a quick disconnect attached to the gas line for my grill. Quick, efficient work and a good…read moreprice, too. Good communication. I'll call them again when I need more plumbing work done.

We had a fantastic experience with Amanda! We originally called because of a slow-draining tub…read more Since we recently moved into this home, we really appreciated that Amanda performed a comprehensive review of our entire plumbing system, inside and out. Her thoroughness paid off--she discovered a small pipe leak inside a wall that we hadn't noticed yet. Finding that now saved us from damage down the road! She also identified that our water pressure was set higher than recommended. Amanda efficiently replaced the leaky pipe and the tub faucet, and she left us with a clear, prioritized list of items to address in the future. She was punctual, professional, and left the workspace spotless. I highly recommend their services!

I've never met a harder working installer and plumber than Alex D. He and Devin were delightful to…read morework with, honest and prompt. Alex took time to explain exactly what he was doing and about the difference in hot water heaters they offer. He explained the function of the different lines he installed and even got my whole house humidifier upgraded and repaired. He showed me how to help my water heater last a long time. I was completely satisfied with the work Alex did and would recommend this company. He explained all the valves and knobs on my heater so I would know what to do if something went wrong. Thanks for your help Alex! Joye

Quick response to the phone call. Technician professional polite, informative, and had gotten right…read moreto the root of the problem. I would recommend this business to all persons who have issues with their plumbing. The pricing was fair.

Buyer beware. I came away from my experience with HomeService Plumbers feeling that I had been…read moretaken advantage of. I had previously used HomeService for several small jobs and had been satisfied. Then I asked them to correct low hot-water pressure at a bathtub. Their initial quote was over $13,000. When I hesitated and said I wanted other estimates, the plumber went back and forth with his manager by phone and, within minutes, the price dropped to $7,000. After the work began, I was told another problem had been discovered and was asked for an additional $2,000. I objected but agreed to another $1,000, bringing the price to $8,000. One plumber ultimately spent approximately 8-10 hours on the project. When he finished, he called and insisted that I immediately authorize the final credit-card payment. I told him I would be at the property within 45 minutes and wanted to inspect the work first. He continued pressing me for immediate payment to the point that the conversation became extremely unpleasant. When I arrived, he had left. We found several aspects of the work that we considered sloppy. To the company's credit, the manager sent another plumber the following day who addressed our concerns, and we were satisfied with the corrected work. Management subsequently gave me a $500 credit, making my final cost $7,500. I appreciated the adjustment, but it did not change my overall impression of the experience. What troubles me most is the pricing: more than $13,000 initially, approximately $7,000 minutes later, followed by another requested $2,000 after the job began. I ultimately paid $7,500 for a project on which one plumber spent roughly 8-10 hours. I should have stopped and obtained competing bids. I didn't because I needed the plumbing problem fixed and didn't know what the work should reasonably cost. That's precisely why I'm writing this review. My advice: don't assume the first--or even the substantially reduced--price you're quoted reflects what the job should cost. Get two or three independent estimates be aware that Homeservice may ask to be paid an unconscionable amount. If you don't like to negotiate and don't want to run the risk of being ripped off, stay clear of Homeservice Plumbers.

This company is wonderful. They came out within 2 days tom replace a water heater and were very…read morereasonably priced and great communicators. Highly recommend

Working with Alex was amazing. After wiring was added by Tom Cox, recommended by Alex, Alex showed…read moreup with our new A.O. Smith commercial grade heat pump water heater and completed the installation in one day for exactly the estimated price. Beautiful installation, with price including all parts, pulling the permit, inspection, etc. Great post-installation support. You can't go wrong with Water Heater Experts!

Joe is The GOAT. Just moved into the new place and needed a new water heater. I received many…read morequotes that started at 5k and they used scare tactics to push for upgrades and unnecessary work. Thankfully I found Joe. He was knowledgeable, funny, a great guy and didn't try to upsell a thing. He replaced my water heater at a great price. While he was here my sewer was backing up when he tried to drain the water heater. He asked that we get it cleared before he finished the job. We called Homeservice plumbers and they came out, said there was a block and they would have to tear up the basement and the starting price was almost 7k. More if they found other problems and they repeatedly tried to use, used car sales tactics and scare tactics to get me to replace Joe as my plumber and destroy the basement to clear a "block". Joe recommended Colorado Sewer Service and they came out and cleared the "block" in 10 minutes for 1/50th of what they were going to charge to tear up the basement and install a new unnecessary pipe just to begin with, which I am sure they would have tried to turn into a 20k plus job. Joe did a fast and excellent job and is just a good human being. I cannot say enough good things about this man and his business. Without a doubt I will use him for every job I need in the future. You are the best Joe, thank you again for all you did and for being Honest!

Joe was communicative and prompt, fixed the issue with a split valve, clearly explained the root…read morecause of my main problem (which I always appreciate), and advised me on separate item I could resolve for myself. Would recommend!

Had them come out to fix a sump pump drainage issue. They came out installed a pipe which drained…read moreinto the backyard and eventually back into the house. Their solution basically made the problem worse and the owner is unwilling to remedy the situation. Stay away!

Quick response time. Very professional and polite plumber. Fixed the issue with reasonable cost.read more