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    D United Logistics Moving & Storage

    1.1 (76 reviews)

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    Every box looked like this.
    Kaya S.

    DO NOT USE THIS COMPANY! IF A BROKER BOOKS THIS COMPANY ABORT AT ALL COSTS! ONE OF THE WORST EXPERIENCES OF MY LIFE! Barbara And Joseph Klein (the owners) are two of the worst humans on this planet. I had no choice in using this company for I foolishly used a broker who booked them. I suppose they hide behind brokers because no sane person would read these reviews and hire them. My wife and I moved from California to Maryland, our pickup date was May 25th, 2021. First red flag was that a rental moving truck pulled up, and two sketchy former inmates (Junior and George) were the movers. I asked about the rental truck. They say they use them because they don't have to pay for weight inspections on highways. Next red flag, even though I was told I could pay the first payment by credit card by the broker and that it says so on the contract I was told that their "credit card system is down". So all of a sudden I have to scramble to find $3,000 dollars. Barbara said I could Zelle it to her over a few days and refused to take a card number. She wanted direct cash. Also the contract they make you sign, you better take photos because they won't give you a copy. And they make you sign the bill of lading blank before they arrive. Then my stuff is now gone and I would not see it again for over a month. I was told to call back in 2-3 days for a final delivery date. Well, I called, no answer, no answer all day. You get an automated text to "text me please". It takes 2 days to get Barbara on the phone and she makes some excuse that the truck broke down so they don't have a date. "Call back next week". This routine would continue for more than a month. Calling with no answer, mailbox is full, NO way to communicate. It was up to chance if she picked up and would give some excuse that the truck is broken or they are waiting for it to arrive from the east coast. I recorded every call because at this point I was becoming livid. I wrote a very long angry email to the broker and Barbara stating they are past the 21 legal days that the DOT states movers have to ship private belongings. Immediately I was given a date, they said the truck would be arriving in a few days. I had to pay cash on arrival or they would not unload. All in all I spent over $7,300 on this move in the end for a 2-bedroom apartment. Oh and they suddenly surprised me with an extra $500 charge a day before arriving since their semi truck couldn't fit on my road, so they had to unload it to smaller U-Haul. What choice did I have? Our stuff came in terrible shape. Furniture was broken and every box looked like it was squished by a ton. Totes had visible footprints on them as well. We also had several items on the truck that weren't ours, we told them they weren't ours and they took them back. Not sure where, or how they'd find their true owners. We are also missing items and still are missing these. Our 55inch 4K TV is missing, one tote with irreplaceable personal items is gone, and a large box that held several hundred Blu-rays and DVD's worth several thousand dollars was missing. It's now August 2nd, and the damage this company has left on me and my wife is irreparable. Their insurance only covers 60 cents per pound of damaged material, not even worth filing a claim for. And nothing is done about missing items. Barbara And Joseph Klein are criminal lowlifes who have no human value and no decency. They are in a business handling people's entire lives and will leave you stressed and broken by the end of your ordeal. DO NOT USE THEM AT ANY COST! FILE FEDERAL COMPLAINTS AND WITH THE BBB, THEY SHOULD NOT BE ALLOWED TO BE IN BUSINESS AND RUIN MORE LIVES!

    The roll top desk, well most of it.
    Rita S.

    On the surface this company seemed great. The guys who came to pack up our things took great care in wrapping everything up. It was supposed to be delivered within 5-10 days. Even if it was business days we should have received our things, which included a roll top desk built by my husband's uncle. After 2 months the company finally delivered our things. We are heartbroken that they seemed to have misplaced part of the desk, 3 boxes of items including the pump for the sleep number bed and an ottoman. As you might guess we're not happy. I will update this when they get the rest of our things to us.

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    5 years ago

    Overcharged us and then lost half our stuff. Driver told us their warehouse was a disaster. These people should not be in business.

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    Prodigy Moving & Storage

    Prodigy Moving & Storage

    4.8
    (1.7k reviews)

    I would recommend this moving company with no reservations and with the high recommendation. I…read moredon't usually leave reviews on Yelp. but I was really blown away by just how good this company has been to me and my family. When I first made my move in between cities in SoCal, we found Prodigy through Yelp and we were very glad we use them. Because we had such a good experience when we made another move a few years later we reached out to them again. Due to unforeseen circumstances, our move out date and packing dates had to be changed multiple times, but Iliya worked with us patiently to help find us a crew within just a few days that was able to move us out efficiently and conveniently. Carlos and his moving crew were superb and worked quickly, with a positive attitude, and were willing to accommodate a lot of our requests. If we move again in the future we would definitely be reaching out to Prodigy again.

    I experienced a long-distance move with Prodigy Moving, and it went great! I had shopped three…read moreother moving companies before making a decision. I finally went with my gut and chose the company I believed could do the best job at a competitive price. Prodigy was the clear winner, and it worked out to be the right decision. Iliya, the operations manager, was very knowledgeable and communicative throughout the entire moving process. Carlos was the foreman on moving day and ran a tight ship with his team. Everyone knew their roles and worked hard throughout the day to make it a pleasant moving experience. My furniture was delivered the following morning, and the team lead that day was Leo. His team did a fantastic job as well. I have a special shout-out for Lalo. This guy was amazing and made my overall moving experience over the top. He made sure my wife and I were 150% satisfied. Our furniture was placed exactly where we wanted it, and he maintained a positive and professional demeanor throughout the entire day. Everyone I encountered from Prodigy was exceptional. These guys deserve five stars, without question!

    Safenest Relocations

    Safenest Relocations

    2.1
    (34 reviews)

    If I could leave less than 1 star, I would. My experience with United Moving has been so…read moreunacceptable that I feel obligated to warn others. My move with this company was one of the worst experiences I've ever had. Not only were there multiple issues during the move itself, but I also had to spend significant time, documentation, and money to properly submit a damage reimbursement claim through their required process. My claim was submitted through Anthem Claims in October 2021, and as of today, four years later, I still have not received the reimbursement I was promised. I was even asked for my Venmo by a representative last year, who confirmed payment was coming, yet nothing ever arrived. Since then, I've emailed and called repeatedly and have not received a single meaningful update or resolution. The complete lack of communication, accountability, and follow-through is shocking. If you value your belongings, your time, and your sanity, I highly recommend choosing a different moving company.

    Please use a reputable moving company. Pay the few extra hundred dollars so you get a professional…read morecompany who doesn't haggle once all your items are on the truck (the guy in charged called his boss and said we had no more than 450 sq ft but in the end charged us for 500 sq ft), doesn't require payment to a random phone number through Venmo or zelle, doesn't mistreat and cause damage to your items (many items were damaged but the most frustrating was my baby's mattress her great grandmother bought for her. They folded it in half and taped it and I had no idea they did this until items arrived), doesn't force you to sign a document stating you will not sue them for any reason after they've loaded all your stuff, doesn't ignore your calls and concerns, doesn't over charge you for the job (our delivery driver said our cubic feet was 50 less than we paid). Please, pay a reputable company that gives you a delivery window, answers phone calls, has a working voicemail system (because this company does not), has an insurance option that pays more than $.60/item, takes payment using a debit or credit card (we paid the deposit with a card but weren't allowed to do that for the rest of the payments), loads all the items on the quote list (this company tried to stop packing and I still had 8-10 items unpacked that were on the list), uses their own workers and trucks (this company showed up with their own truck but delivered with a one way rental). Need more information to make a decision? Please message me. I can verify I'm a paid customer with my signed contract.

    D United Logistics Moving & Storage - movers - Updated July 2026

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