This place used to be good. I came in to get dinner for my family; a couple chicken strip baskets and a double cheeseburger. The chicken strip meal deal hardly had any fries and they forgot the toast. What fries they did have were cold and mushy. After waiting a while they asked me if I had a burger too. The girl delivering the food and the person at the register were fine, but the cook was strung out (probably meth?). I certainly don't know what, but he had a bobble-head. He definitely was on something. Even McDonald's could do better than this, and I'm pretty sure I gave them 1-star too. read more

My sister went to pick up a special order ice cream cake, the Happy Birthday was placed backwards, DAD in blue lettering was smaller than the lettering. The manager on duty was rude to the staff who went to her at our request to rectify this gross error. She rudely answered him, "Don't bother me, I'm busy." My sister was not going to leave until the manger gave the refund. Finally she grudgingly came with no apology, angrily grabbed cash from the drawer, and gave it to my sister less than what was paid. We tried to make the best of it. Later, we sang happy birthday, cut the cake, and it was NOT what he ordered...Butterfinger ice cream cake. He was very disappointed. Word of advice, check your order before leaving. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Hurricane, Utah

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I've been here twice over a couple of years. Same, super slow service the second time. I waited 25 minutes for a small blizzard. I'm assuming they prioritize drive-thru orders, as I didn't see any cars waiting that long. Met someone else there who ordered inside and they waiting 25 mins for two small blizzards, as well. And when I went inside to check on my order, I could hear the person taking the orders warning people in line, that it was going to be at least 20 minutes... I wonder how many customers walk out when they hear that? Also, now that I read some of the reviews here, I see that DQ has some sort of auto response that typically says "sorry to hear this, [your name here]. Hope you give us a chance again", but make no mention of actually taking some action with the franchisee to improve it. Will be interesting to see if, and how, they respond to my comment here. read more

Slowest service in Hurricane, hands down. I wanted over 30 minutes for 2 chicken strip baskets and some fries. I guess they had to go harvest the chickens when they got my order... read more

Got 2 pup cups with maybe a tablespoon of ice cream. Got same in st George last week & cups were filled plus a big dog bone in each Why is hurricane so stingy with pup cup? read more

You can never go wrong with dairy Queen, and we rushed here after a full day of hiking for a blizzard. But the service here was top notch and honestly quite surprising for a fast food establishment. It seemed like there are a lot of high school and younger kids working here, but they were so kind and attentive and I really appreciated their friendliness after a long day. I don't frequent fast food places, but I highly recommend coming by if you're in the hurricane area read more

20 minutes in the drive-through line only one car ahead of us waited at the speaker for over six minutes ordered one small cone Went to get it at the window and dripping mass total time of 26 minutes waiting never again read more

One of the nicest cleanest Dairy Queen's I've been to in forever. We came for sugars and the delivery with the typical fare. Service was nice and efficient read more

love the cheesecake chunks in this! it's also very fruity and refreshing. the strawberry cheesecake blizzard is limited edition only, and the mini ($5.09) was enough for me read more

Dairy Queen Grill & Chill - strawberry cheesecake blizzard - Fast Food Near Me - Hurricane, Utah

Clean restaurant. Friendly and great customer service. Generous servings. Will definitely be back!

it's been years since I've visited a Dairy Queen. There's lots of in Alabama where I grew up. I happen to be up in Utah to visit the park and I was able to go to Dairy Queen and had a delicious meal. The service is great. I love their frosty the strawberry kiwi it was delicious. I highly recommend it. read more

Staying in Hurricane for work, my family and I really enjoyed our late night treats. My six year old son insisted we give you five stars so here we are!!! read more

We love eating here. The staff is always polite and helpful. The food is always hot and fresh. I've never seen the staff just standing around, they are always wiping down tables, sweeping up the mess people make or bringing put food to customers. Very reasonable prices and great food. read more

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The staff is quite friendly and quality service and food they are always so quick to bring me my food. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Hurricane, Utah

I have never written a yelp review before but felt I needed to become of how horrible the service was. I ordered two blizzards and waited 30 minutes in store for them. I counted at least 6 employees in the store and all of them were standing around looking confused. The store was totally empty except for a couple customers that came in after I had already ordered and was waiting. One of the customers that came in after me said he ordered 2 vanilla kids icecream cones for his children waiting in the car. By the time I finally got my blizzards the father had been waiting for 20 minutes - I don't know how much longer he had to wait. Horrible experience. Will never go back. read more

Trinity W. was the most cool and hip and fun person i've ever met. Shout out Trinity W. for keeping a smile on our faces! She had amazing customer service and ice cream was nice and cold. read more

Dairy Queen Grill & Chill - Trinity W. Swagmaster - Fast Food Near Me - Hurricane, Utah

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It was clean and nice. We got our food fast. It was really good. I tried there shakes and the caramel one is amazing

It's disappointing to see the price of the snackwich increase yet again, now by $4, from its original $1.69. This constant price fluctuation makes it difficult for loyal customers to budget effectively. Additionally, it seems like the new management is out of touch with the needs and expectations of their customers. Consistency and fair pricing are key factors in maintaining customer satisfaction, and this place doesn't not have it read more

I went to pick up this cake for my daughter on 4/5/22 at 1030 am. I told the manger that the cake was supposed to be Pokémon themed and that her employee wrote on the ticket. She then argued that it was the best they could do and told me it wasn't nice to criticize her cake. The manager then asked me why I didn't just make the cake myself? I answered that I was not a paid professional and if they can't do themed cakes that she should tell her employees so that they know this. The cake looks like crap and the manager is the most unprofessional manager I have ever seen. I will not be returning, I was left disappointed and blown away by how this manager didn't seem to care about anything whatsoever. read more

Dairy Queen Grill & Chill - This was supposed to be a Pokémon themed cake - Fast Food Near Me - Hurricane, Utah

Hours online and at the store say they are open until 10:30 PM, all of the drive thru lights and sign are off at 10:00 PM and doors are locked. Unable to order food past 10:00 PM. Extremely unprofessional and unsatisfactory. read more

I will NEVER EVER absolutely EVER come back to this DQ EVER again. I ordered a burger meal with an extra burger from my starving student card. The free burger was exactly the way I wanted it, but the other burger that came with my meal was not the way I wanted it. I asked for no pickles and no mustard. I told them JUST KETCHUP AND CHEESE. That's IT. Just ketchup and cheese. You know that it took this crew THREE TIMES to get a burger made right. THREE TIMES!!!!! The first time, it had everything on it. The second time, it had mustard. I asked for KETCHUP AND CHEESE ONLY. THATS IT. How hard is it to make a burger with just cheese and ketchup?? Apparently these kids don't know how to make a dang burger with just cheese and ketchup. Jesus Christ read more

I love this place mainly for the really good fries and burgers, today y really felt the desire of some fries, I even upside just the fries and they bring me a good amount of hard old refried fries, I went and tell them that the fries were old, and just warm , and they said that they will bring fresh ones, they did but just a little children size, and I pay for up size it And burger was nothing similar to the way how they used to make it before!! Mayra Borja read more

Hopefully you don't get the short blonde girl as your DQ employee she will purposefully wait for your order to melt while looking at the order while looking at you, they even flipped the cup and it spilled on the ground, besides that she talks back to her fellow employees and has terrible customer service read more

Service was fast and friendly. Cashier was super friendly. Food was amazing and cant go wrong with any flavor of blizzard. read more

Dairy Queen Grill & Chill - First visit - Fast Food Near Me - Hurricane, Utah

My roommate and I took a lovely trip to hurricane and had to do some hard labor. After a long day we decided to stop by Dairy Queen for a refreshing delight. I ordered a cookie jar blizzard and she ordered a chocolate chip blizzard with cone dip and extra caramel. As we were on our way home, she took a bite out of her blizzard and soon realized it was not the right blizzard. I decided to the same and took a spoon full of nut. Sadly, I am allergic to nuts. My tongue was as large as the pretzel stick I ate. Epipen and all I survived. All I wanted was Oreo. Ps. The zesty sauce is not that zesty. read more

Very disappointed. We ordered 2 small blizzards to go and waited about 40 minutes for them. They were melting over the lid and spilled out everywhere as soon as we opened the lid. We ended up throwing them away because they were to messy to eat in the car. read more

They don't enforce the mask policy even though it says you must wear one on the door. I say take the sign down, put up masks optional sign or enforce it. It's annoying to see the sign assume it's mandatory and then every townie comes in maskless and gets served. I get it, Utah is anti mask, but then just say so,don't pretend you are about customer safety. Food was same as every other dairy queen but took a long time co sidering it was all ice cream and no food. read more

It's your average Dairy Queen. Nothing bad to say about the overall service and food. Just a warning to stay away from the drive thru. Don't be fooled into thinking it will be quick because there are only a few cars in front of you. It's ridiculously inefficient. You can go in, order and walk out with your ice cream and see the same cars sitting in the same spot. Life is too short for that! read more

Disappointed in DQ tonight. Our large blizzards were not filled up. The ice cream was hanging over the side. The cashier was so rude. When I asked for a lid he was very snotty and said they were out of lids. This is not my first time observing his rude behavior. He has ZERO customer service skills in a customer service business. He is in desperate need of training. read more

While driving home through Hurricane, UT, I inadvertently dropped my Apple ear buds and case at the Dairy Queen. Once I noticed them missing, I called the management and they mailed them back to me. The food is fresh and hot with great staff and this much appreciated excellent customer service! Grace C. read more

Prepared the order for the people AFTER us first. then prepared "twist cone in a cup" as a cone squished upside down in a lid for a blizzard. 2 days ago ordered the same thing & it was prepared as ice cream in a cup, like a frosty. Some consistency would be nice. hot fudge sundae barely had any sauce. read more

Tried the limited Reese's pieces with cookie dough blizzard and added regular Reese's! Yummy! A mini size was more than enough. I even ordered the cheese curds because I'm always down for some cheese curds! They were perfectly fried. Loved them. The bathrooms were clean, not sure about their 1/2 ply TP haha... read more

One star is all I will give for because the food we bought did taste good. We are passing through town and stopped at DQ. We had ordered 3 kids' meals, none of them got their milk. We would have gone back but we had hungry kids and wanted to get to our hotel. Then we decided to try one more time we never got one drink and one of our kids had a banana with their meal. Please see the photo, it was mush and badly bruised not even worth a bite. I would never go here again. read more

Dairy Queen Grill & Chill - Kids meal banana - Fast Food Near Me - Hurricane, Utah

I ordered the same meal at this DQ, and at the DQ on Main Street in St. George, Utah (28 miles apart): Two cheese burger triple patty combo meal with onion rings and a medium caramel Sundae. Here are the differences: 1. Cost of meal Hurricane: $12 St George: $16 2. Tips Hurricane: Not requested St George: Requested immediately after ordering. 3. Meal Delivery: Hurricane: Meal delivered to table by employee. St. George: Customers pick up order at counter. 4. Burger Hurricane: Well prepared (grilled) and easy to eat. St. George: Fell apart as I ate it. Meat tasted boiled rather than grilled. 5. Onion Rings Hurricane: 10 large onion rings all well prepared St. George: 5 small burnt onion rings 6. Sundae Hurricane: twice the size of the St George medium Sundae St. George: half the size of the Hurricane Sundae. I know where I will be eating next time, and where I will never go again. DQ corporate should be more concerned with quality control across all their restaurants. Clearly, they are not all that concerned. read more

Always good service , food and helpful people work at this location ; I tried the other locations in St George and they are not good. Hurricane location is the best read more

Fry's seemed like they dumped the whole thing of salt on them. Chicken tenders were not even warm.

Started my first job at Foster Freeze in California and have had my share of Milk Shakes....Yes...I know they're not DQ but they have all made "shakes" since roughly 1946 or so...However, I learned last Friday night while taking my wife of 55 yrs on a date that (according to the 12 yr old girl that was waiting on us) DQ in Hurricane cannot make a Pineapple-Raspberry shake. Since I have been ordering that item for a good many years I was surprised that this simple dessert could no longer be made...in addition, the manners, or lack of, also surprised us. Can DQ do something about hiring young people that are not narcissistic, are courteous and have a modicum of manners. Seems like I hear almost daily how great todays young people are...sorry...I don't see it! And by the way...DQ has the absolute worst fast food on the planet...and mostly cater to teenager taste. read more

I really wish this wasn't the case, but my husband and I both ended up with food poisoning after having Blizzards from this DQ. We were so disappointed and it put a wrench in our vacation. The staff was friendly but it makes me worried about the cleanliness and bacteria levels in their ice cream machines. read more

It's a little thing, but perhaps some training on the basics of making an ice cream cone? read more

Dairy Queen Grill & Chill - Cone - Fast Food Near Me - Hurricane, Utah

I had a great experience here. $5 meal deal for three chicken fingers, fries, Diet Coke and a sundae! Staff was extremely friendly. And it was budget friendly! Fingers was fresh and my Diet Coke was well carbonated. I hate flat soda machine. Best DQ ever. Didn't expect that for a little city. I was just passing through. Well done at this location. Also def love it has a drive thru for wheelchair user like myself! Thank you! read more

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