If you're ordering a birthday cake online for this location as a pick up make sure you're not in a hurry. Filled out the form online to have an ice cream cake picked up (online says they need about 48 hour notice which I gave) had all the details online filled out as requested: but when I showed up they didn't have anything ready. Took out the cake in-front of me and wrote the name on the cake in-front of me. All in a rush.. what's the point of filling the info online if they aren't going to follow it? Get your cakes at other locations who are more prepared for their online orders. read more

I went there for a burger knowing they charge more than the competition. The burger was okay. I've tasted better. I got the ultimate double cheeseburger on May 20th @ 940pm. Why I'm giving this review only one star is because the price for the burger was 40 cents off than on the sign. If you are charging more at least get the sign right. The other issue was I had to ask for the bill to figure out the difference in charge. Would I go there again - sadly yes, because I'm poor. read more

I love this location... not only because it's close, but also because they know what they're doing. I can't help but compare and contrast here... sure it's a chain and I frequent most of the other locations (Denman, Carleton and Hastings), but they seem to be the best at making whatever I ask for. My blizzard (Strawberry Cheesequake) is always thick and full of cheesecake. My dipped cone is always large enough for me not to question why I didn't get the Blizzard. The best deal going is the take home litre... $5-something. During the summer, it's always packed. It's a popular location... there is seating inside and outside. Right now, I am sitting inside. Well, not right now, but this month. I am torn up inside that I didn't make it in time for a Pumpkin Pie Blizzard, so French Silk Pie had to do. read more

I've been to many Dairy Queens in my lifetime. Usually, the service is quite good and the ice cream is made well and fast. Not so with this location. We ordered two Blizzards. The cashier was not friendly at all. He didn't proactively give us our receipt. We had to ask for it, which he then hastily tore from the rest of the receipts that were sticking out from the machine. No smile, no nothing. I've experience bad service before, so that's fine. However, once the person behind us ordered, the cashier decided to make his order first! I asked him why the customer got his before ours when we ordered first. He said "cause I made it". What difference does it make? Orders should be made in sequence. You can't pick and choose. He didn't apologize, but decided to then help his coworker out with our Blizzards. My favourite banana split Blizzard was uber runny. They didn't even attempt to put it upside down. When I asked for his name, he mumbled it, then smirked. Who knows if that was even his name. Definitely not returning to this Dairy Queen. There are better ones out there. read more

I ordered 2 oreo blizzards and added caramel sauce to both. Went to my car and checked and was pretty ceetain it wasn't added in. Went back to ask about it only to be told he added it. Came home and my partner was clear that it was caramel free. This is ridiculous I paid for the add ons and went back to ask to make sure only to get rude behavior and still not what I paid for!!! read more

You can't go wrong with a DQ Blizzard! They had a buy one blizzard get the 2nd for 99 cents so you bet I took advantage of that! I tried the French Silk Pie blizzard not really knowing what was in it and it was the best blizzard I have every had!!! And much like the previous review I noticed they were very generous with the servings at this location! read more

we actually were served like a real restaurant with entres and then desert after we ordered for dine-in. Food presentation and quality was excellen. read more

While their funnel cake looks awesome right in the center on the wall menu, the real thing is anything but. Sure the soft serve is still good, but the cake part consists of deep-fried donut type bits and pieces that are neither hot nor cold. So definitely NOT a 'fan food'. Skip it and just go for a cone or sundae. Seating area is clean for a DQ though. read more

I created an account for the sole purpose of writing this review. You can't have high expectations for fast food - especially when they're known for desserts - ie Dairy Queen. HOWEVER, I've received hot, cooked to order food many times at various other locations. Again, as long as it's hot, and "fresh" (LBH from the freezer!) I'm happy! I know what I'm ordering. Today I waited 5-10min for my cheeseburger & fries (happy to wait! At least they're busy & making things to order, right?) Wrong. I received a cheeseburger that was almost completely black on the outside - and not EVEN luke warm. I went back in, asked for a new burger (understanding this can happen). The staff was VERY kind and made me a new burger in less than 1 minute. (Thank You Staff!) Although it was hot - It was SO dry, and quite frankly disgusting; I would not be surprised if it was multiple days old - continuously reheated over & over again. The staff was wonderfully pleasant; no complaints there. I can only guess, but I assume this is a terrible owner who oversee's horrible business practices. Again - YES, I know this is a Dairy Queen; I know I'm "critiquing" a DQ cheeseburger. However, if you're excepting my money - you shouldn't be giving customers days old meat that's clearly been BURNT & reheated for DAYS. Quite honestly - and I KNOW it's "fast food" - but it was hands down THE most DISGUSTINGLY inedible burger/piece of "food" I have even been served. I feel bad for the staff - they're wonderful. This location & food practices are atrocious. DO NOT GO TO THIS LOCATION. read more

To be clear, my review is only based on the service, not the ice cream cake I purchased. The only reason I went here was to buy an ice cream cake for my son's birthday. I walk in, select the cake from the freezer and go to the counter. The guy at the counter (who I later found out was the manager) blurted out to me (without making eye contact) "do you want something written on the cake", I said "yes", wrote down what I wanted on the cake and he quickly began writing it out...never asked me what colour I wanted, never made eye contact...and before he finished, he answered what appeared to be a personal call, handed me the receipt and walked away..no "thank you, have a great day", nothing! As I was about to leave, one of his employees did ask me if I wanted a bag to carry the cake, very pleasant and friendly despite having a manager who is clueless about good customer service... read more

I hit this one up at summer for their dilly bars. It takes 1 hour to walk there from my house and another back. Enough calories to burn off one of these. During that time of month I have odd cravings and the price is right. I don't recommend coming here for anything else other than ice cream as their fast food selections look rather questionable. read more

Bought a cake here for my daughter's 6th birthday and found a hair engrained in the cake. Returned the cake and demanded my money back which I got, but the I manager/owner didnt even apologize or at the very least offer another cake. Either way, this location is right next door to me, but after this incident I don't see myself going back; especially to this location. read more

Even though its a 5 minute walk from my house I don't come here too often. I love the blizzards they make but they cost too much for a student LOL. My family used to order ice cream cake from them all the time back when we used to have huge family gatherings, we would always order the largest size cake available. The burger and fries are kinda meh, I'd much prefer McDonalds. But hey, I would definitely come by to get a blizzard if they have any kind of promotions going on. read more

Agree with most people about the space inside. It is not really spacious and needs some renovations or updating. The place has plentiful parking, but makes no sense if you have limited seating. Ordered a rectangular cake. Was trying to use a $5 coupon, not expired, from another DQ, but the guy who was helping us basically said "no". There was no apologies or anything, was a bit bummed about it. The service was mediocre - can use a bit more smiles. The order form for the cake was printed on 3 hole lined paper which does not seemed too professional. Are you really saving a lot on the ruled paper? read more

Service.. again, something that Vancouver seemingly has abandoned... I love DQ and I have been to a few and this is no Dairy Queen. More like a Dairy sadness store. Rude employees, very apathetic, and not able to perform simple tasks... I had a girl make me a sundae and hand it to me looking like a pile of ice cream soup.. when I said " could you please try that again, this won't really work out " ,she then made 2 more "soupdays" each time making it seem like I had asked her to clean an outhouse, and when she couldn't make one right, she just threw up her hands and said " I don't know how to do this, so you'll just have to deal with what I make".. so I replied " I don't think so" and cancelled the soupdays. Then when I got the rest of my order ( which by the way, when you get take out here, they always make the ice cream first, and let it melt while it takes them FOREVER to make your food ).. I got it home to find that they apparently threw the ingredients across the room to top the burger.. the bacon was raw or just terrible at best, the food was cold, half the order was wrong, and handed to me by a guy who seemed like he had completely just checked out. Didn't even try to take it back because I knew they wouldn't be able to complete the simple return task. Won't be back here again. read more

This is a full-sized dairy queen that serves hamburgers and sells cakes in addition to the ice cream, smoothie, and hotdog offerings that you can find in smaller dairy queen locations. Pros: Is a Dairy Queen. Has a fair amount of space.in which to sit down. Cons: In case you're not aware, Dairy Queen is a fast food franchise restaurant. This particular location is haunted and the ice cream may contain ghosts. read more

Thoroughly enjoyed my chili cheese dog and strawberry cheesecake + cookie dough blizzard. The chicken burger could've used a little more lettuce though. Also where were the Dilly Bars? Good service and friendly staff. I'm a fan read more

Had a combo and the fries were so cold and stale we were seriously shocked. They made us new ones. The blizzard was good though.

The Burgers have all gone downhill. Used to be they cooked it fresh. Here they have what seems like precooked parties that they warm up to save time. Don't get taken in by the promo deals in the burgers, they really are bad read more

It takes me nearly 10 minutes to walk to this DQ, their advertised hours are 10:30 - 10:30, if you expect them to honor their hours you're wrong. I've walked to this DQ 4-5 times only to find out that they're already closed and gone by 10:15. I was just there today at 10:15 and they had their door locked while I seen the workers inside eating Blizzards and chillin', maybe getting paid to do that? Anyways me and about 6 other people all came at 10:15 and all of us left dissapointed. Quality wise their stuff has always been good when I do order there, but because of their hours and me wasting nearly a hundred minutes walking back and forth only to find out they closed early I'm giving them three stars... other wise if that problem didn't exist it would be four. read more

The blizzard and ice creams are okay, but DONT eat their burgers and fries! It's HORRIBLE. Ride a bus, eat at McDonald's.

Taste is actually pretty good. But after knowing what ingridient they put in. Holy moly im never eating here again. Chemical ice cream ftw read more

This is a good Dairy Queen location. The food is always good and fresh. My one complaint is that they tend to close early. I've gone there on multiple occasions approximately 45 minutes before their posted closing time, only to be told that their grill is already closed. The doors are also often locked before 10:30 PM, the time that they post as their closing time. I would suggest that this location be more honest about their hours, and say that they stop making hot food at 9:30 PM, and that they close their doors at 10:15 PM. Either that, or honour their currently stated hour of operation. read more

DISGUSTED!! Tried to buy a birthday cake, but all I got was a teenage supervisor yelling at me. Got told to "shut up" because he had a bad day. Called the owner and he did nothing. Im not impressed. All the while, the other staff where no where in sight as other customers tried to grab their fair. Avoid this restaurant unless your sucker for punishment! Get your ice-cream elsewhere. read more