Worst place in Princeton! I hope they get go under just like Wendy's did. Soggy - oily buns, pathetic cold tacos that just look like they are thrown in the box. Biggest waist of $50!!! Take some pride in your jobs people. read more

(2 Stars) December 11, 2025 I had the Dr. Pepper Patty Melt on this visit and it was unfortunately pretty awful. I really enjoy Dairy Queen for their ice cream and Blizzards, but the hot food has rarely been very good, and this just confirmed it for me. The sandwich didn't have good flavor, the sauce didn't work, and overall it just wasn't enjoyable. I'll continue to stop here for ice cream only, because that's where Dairy Queen really shines -- but I wouldn't recommend the hot food based on this experience. The ambience was also dead no Christmas music or any music was playing like normal. The service was good. read more

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I've visited this location a few times and each time I come in they're closed before the posted time .

So apparently this location has the lobby open only when they feel like it although the door states it should be open forcing patrons to wait in the ridiculously long drive through line. UNACCEPTABLE. read more

The ice cream is good, the drive thru is incredibly slow. Will have to go inside next time.

They do not have chocolate at this location. I waited in a 30 plus minute line to discover they don't serve one of the 2 most basic flavors of ice cream. read more

This Dairy Queen has struggled for quite a while with their whole operation. Like most fast-food restaurants now they are staffed with kids who are totally ill prepared for any responsibility. And I'm referring to the so called "managers"! I once told a couple of giggling kids at the window this wasn't play time, it was their job. They just looked at me a laughed. Easy to make light when you're not the one spending excessive time in long drive thru lines because "employees" can't get it together. I have been avoiding this location for some time now due to the above reasons. However, since there aren't many choices in Princeton, TX. And the fact I have always liked DQ, I recently decided to give them another try. Encouraged to see the sign out front which said, "under new management", I walked inside and ordered the number one Hunger Buster meal. The service was fairly quick and kind. But the burger was one of the worst in memory from any DQ I've been in, I'm 65 and have been going to DQ since I was a kid. To add insult to injury, the French fries were overdone and seemed old. I left saddened but am hopeful the new management will get a handle on issues and turn things around here. Still, as long as they have the Blizzard and kids who can spin that up while horsing around, maybe they'll be okay, I don't know. But they might be in trouble if there were a Braum's in town. Dairy Queen is an 84-year-old chain. Over the years, it has largely been staffed by young people, contributing to its vibrant and dynamic atmosphere. So, get it together kids, because it ain't play time, and it would be a real shame to see this American tradition go away. read more

Caleb at the drive thru was very professional and courteous! Onion rings were amazing!

Service is terrible here especially evenings since there is nothing but lazy kids working at that time. Have gone before 9:30 a few times and they start with the "kitchen is closed" . They need to stay home or be on if the one at the door welcoming you in at Walmart if they want to be that lazy. Hope management does better at severing their works soon. read more

Based on the more current reviews, we tried DQ. The salad is awful and not appetizing at all. My bf's hamburger is oozing with Mayo....wayyyy too much. I wish I could give a better review but I'm tired of wasting my money. read more

Dairy Queen - Grilled Chicken Salad. The salad is yellow and the honey mustard dressing is yellow water with no flavor. - Burgers Near Me - Princeton, Texas

Nope nope. We went in the other day cause my husband wanted his beloved steak fingers and we got a DQ, but they were all out of steak fingers. We tried them again today and yes they had steak fingers. We waited for about 20 minutes, confused because the drive thru was busy, but the inside was dead. They had like 20 ppl working there, but only half ( the drive thru ppl I guess) were actually doing something. My husband finally got his fingers, and he liked the fingers, but the fries were not only cold....but STALE ! I was shocked ! How do you have cars around the block and stale fries ? And the " toast" was not toasted it was a floppy butter soaked bread of sadness. I'd be shocked if he ever gives it another try. read more

Dairy Queen - Sad floppy bread and cold STALE fries :( - Burgers Near Me - Princeton, Texas

I have gone several times and my food is never hot. The cheese is always unmelted on my burger and the patty is room temp. Not the most enticing combo. Matter of fact I don't actually recall anyone actually cooking burgers back there. I'm pretty sure all of it is cooked before hand and they slap it together real quick. Slow down and microwave it a few more seconds guys. read more

Do you guys think that when people order through DoorDash that we eat with our fingers? Why do you not send utensils with to-go orders? I can totally eat my steak finger basket with my fingers but the taco salad? Your food is amazing and I will always choose Dairy Queen if given the option but please do better. Please. I am seriously using the gravy cup lid as a spoon to eat my taco salad. read more

Dairy Queen - Burgers Near Me - Princeton, Texas

Best service, speed & quality of blizzards & tenders we've had in the dfw area!! So good!

Worst DQ I've ever been to. Blizzards with barely any topping. 3/4 of the cup is just pure vanilla ice cream. Wont be going back.

You know what Joe Pesci says about the drive-thru? Open your freaking dining room.... it's not the bubonic plague... the media and the government are lying to you.... wake up... compliance is slavery So you have to go through the drive-thru you order a frigging $20 family meal with extra crispy fries-you get to the window and you offer to wait longer so they can make sure your fries or extra crispy-the chick says oh we took care of it already and they're already in the Box-and you're polite and don't hold up traffic in the line -because they won't open the dining room-you get home and guess what, they're not crispy, they're soggy as always. What is so stinkin Difficult about leaving the fries in the fryer a bit longer and making sure they're well done? read more

So not the first time this has happened tonight as I was in drive through to order ice cream and pulled up to order without saying a word and was told sir we are closed. The store hours are open until 9pm. So why am I told we are closed at 8:40? These employees should not be employed. read more

Worse experience at a DQ by far had 4-5 employees standing around and manger with cowboy hat just chatting while cars in drive through waited for over 5-10min for small orders. I just ordered a small blizzard got charged and my blizzard was on the counter the whole time melting after the cashier turned around and chatted with the Cowboy manager she finally handed it to me. I asked if it was melted and she said no, didn't flip it either.. needless to say it was melting. read more

Dairy Queen - Burgers Near Me - Princeton, Texas

My husband and me came to dairy queen in princeton, we fell in love with the people,definitely the food and the atmosphere.The service was fast and our food was hot.We don't go out a lot but we love coming to dairy queen and the blizzards are amazing. read more

Is closed and isn't operating normal hours, doesn't even communicate that it's closed on their sign

I asked for a double cheeseburger without the cheese and no onions or tomatoes w fries and a chocolate sundae. I got home. No sundae. Every single fry was limp and mushy and or mushy. My burger was a burger. Single patty w onions and tomatoes. I understand that they are new but even on my first day of cooking fries I would cook them long enough for them to be considered fries. Unfortunately I have no other options but to take everything off the single patty and just throw away the fries. I'll drive the opposite direction and get my burger the way I want for less money in the next town. Will not return. read more

Stopped in for a burger and fries and a chicken salad. Very friendly service by who I think is the owner. Fresh delicious burger!!! The salad was huge with lots of chicken. Clean inside and out. My sweet tea was even fresh. read more

They must have a new manager or the employees that worked the drive thru around 7:30 PM last night (3/3) are their best. We hadn't been to this Dairy Queen in almost a year because the service and food/ice cream were always terrible (missing items, hot foods were cold, blizzards did not have nearly enough mix-ins). Well, last night our order was the best dq we have ever had. The women were very professional, the hot foods were hot and our ice cream had mix-ins in every bite. read more

What a joke. Don't go up there after 9. Waited in line for 15 minutes and 7 cars just to get to the speaker and be told they were closed. I looked down and it was 9:31! I guess they don't want the business that bad! read more

Best Dairy Queen I've been to. Food was hot and fresh. Great management and awesome customer service! Got my blizzard and it was served upside down to show the freshness. Was in town for work and live in California, but wish they were near where I live. read more

This is the worst DQ in North Texas. Maybe bad luck when I go but they never have any blizzards or the freaking machine is broken.

Oh happy day!! Princeton finally has Dairy Queen back, and it's a winner. Expected this first day to be a rough one, but they had their ducks in a row!! We walked in to a very busy place, but there were lots of employees and smiling faces greeting us amidst their hard work!! We didn't have to wait long to order, and my picky eating forced the order taker to have to really explore her monitor to perfect my particular demands. She got great coaching from her (I'm guessing) manager, and I was ordered and paid out in no time! We took our number tent, walked past the long freezer full of beautiful ice cream cakes and boxes of traditional DQ treats to the drink fountain. We filled our drinks, sat down, and before I could finish checking in on Facebook, our order was brought to us! DQ Dude combo for the husband, chicken taco salad for me, no sour cream, with salsa and a drink! Dude and fries came out hot and fresh, mayo on both sides of the bun just like it's supposed to be. Taco salad had hot beans, hot chicken, cool lettuce and cheese and such - done perfectly! We were checked on a couple times by a couple of employees to make sure we had what we needed and were satisfied. I heard lots of employees giving and receiving compliments to team workers, what a positive thing to hear. Place was super clean, super busy, and a super experience! Looking forward to going back for more of our favorite DQ menu items soon. I know first days are often tough, and I suspect they'll only be busier as they go on and may hit some bumps, but kudos to such a great start! read more

Was Excited To Finally Go To Dairy Queen ..But When I Finally Did Go I Was Very Dissapointed ..The Fries & Bread Were Terrible & Cold...!!!

There was a huge line and I was in and out really fast. I had 0 issues with my order. It qas fast and the people working we're friendly too. This is how the rest of the fast food places need to be around here. Clearly it's not that difficult. read more

Food is fresh, good as always! Staff is very friendly. This is a new restaurant so all employees are obviously new to the store, Service was a little bit slow. But it will get better. Glad they are here and it is so close to the house! read more

WORST customer service in Princeton. They serve shakes in clear plastic cups that freeze your hand. I asked them to put my shake in a paper cup like the other Dairy Queens do and you would have thought I asked for a free shake. On our way now to Farmersville Dairy Queen where they are much nicer. Guess what, the Dairy Queen in Farmersville is putting it in a paper cup! Much nicer people here. DONT go to Princeton Dairy Queen. I here they have cold fries too! read more

Wow what awesome service and great friendly staff, we had baseball tournaments all day Saturday and we were extremely tired and very hungry, we stopped in at DQ at 9:15 pm on a Saturday night we felt bad because it was 13 of us , great hot food and very friendly attentive staff a manager stopped by at our table making sure everything was good !! We stayed until 10:45 pm and we were able to unwind and time for blizzards and sundaes !! So thankful for a DQ in Princeton TX. read more

Their fries are to cold and hard they didn't even gave me my straws and my ketchup so disappointed and excepted when it's a new restaurant and my husbands hot dog buns were cold the only thing I only like were the ice creams I will give credit to that but the employees were also read more

Love the steak finger basket with fries, Texas toast and of course the banana split blizzard!!!!!

Boycott the Princeton Dairy Queen. We went to the DQ for dinner tonight and I looked up at the menu board and ordered a #5 chicken sandwich. The girl rang it up and charged my card. As I'm headed for a table I am looking at the receipt. I notice my #5 rang up as a Jalapeño ranch burger so I get her attention to correct it and she said she would. We go find a seat and in a few minutes the manager comes over and proceeds to tell me that a #5 is not a chicken sandwich. I pointed to the menu board and told him it clearly shows to be a chicken sandwich. He then argues with me that the board is not correct and the chicken sandwich is not what I ordered, and that they have laminated sheets of paper showing the correct menu. Well you know me. I told him i don't give a crap about the paper menu and that I ordered a chicken sandwich, and it's his problem to fix the menu board. The manager then said let's step outside. I said let's go! Once outside he proceeded to tell me that I coped an attitude with him and I need to get the hell out of his restaurant. I responded with "thats not gonna happen. I paid for food and I'll not leave until I get it, and told him that I was at my table minding my own business until he brought the attitude to me." We argued and eventually went back in. They brought me a chicken sandwich which cost less than the jalapeño ranch burger they charged me for, and then he didn't want to refund the difference. I had to make another scene after he tried to brush me off to help another customer. I got his attention, but this guy has no business managing a restaurant. He clearly doesn't care about or know anything about customer service. Kathryn's order had the Jalito's that were overcooked and cooked in dirty grease. They should have never been served. I tried to take a photo of the menu board showing the chicken sandwich, but they turned the monitor off before I got the picture. Princeton is hurting for good places to eat and now we strike another one off our list. read more

I can't believe I saw the day Princeton got a brand new Dairy Queen! This new location is clean and employees are attentive and friendly. Amazing chicken taco salad and burgers! Oh and who could forget the Oreo blizzards?! read more

Imagine my surprise when I was able to not only find DQ in Princeton to check into (after only being open a couple of days) but to see actual reviews and not get to be "first to review." All in all, this was a good visit. You could tell most of the staff were brand new, but they were all very polite and asked questions of the others who obviously came from other locations. From the looks of some of the other reviews and the parking lot when we have driven past since open, it has been pretty busy. We got here at ~10:30 AM on a cold and rainy day though, so it was pretty quiet. We got two chicken strip baskets, a large dumpling soup and a large Reese's Outrageous Blizzard for the family to share for lunch. The baskets were exactly the same as elsewhere, which is a good thing at the current price of $4.99 and since their gravy is excellent. The soup was tasty and fit the mood of the weather, but it was definitely overpriced. Close to $5 for a small single serving cup. The Blizzard had a lot of toppings/filling, but it was mostly Reese's Pieces. That's not a problem in and of itself, but the lack of cups, etc. was unexpected and not like that Blizzard prepared elsewhere. I'll take extra chunks all day though. My real disappointment was when I asked about the $5/$6 lunches that are on the website and available elsewhere and was told that the only lunch special they had was the tender basket. I will give them time of course and return. read more

Hate it just don't go there those five stars are from employees getting paid 15$,they take forever and cold food

If you are a loyal customer to customer service this is definitely not the place to find great customer service. What a shame. My family loves DQ and I would rather drive to a different location. read more

Horrible Customer Service. I work for a delivery service and I went to pick up an order for one of our customers. I was in line for 7 minutes before I was able to even get to the ordering menu. When I arrived to the ordering menu I told them I was picking up an order for a delivery service. They asked me to pull up to the window. When I got to the window they told me they were a little behind and to pull up the front of the line, they were going to bring it out to me. Just to clarify, this order was one (1) ice cream. I moved forward, as asked, and waited an additional 25 minutes. I watched four other vehicles behind me get served bags of food. Finally , AFTER, the drive thru had cleared out and I STILL didn't have my customer's food I backed up to the drive thru window. I sat there for a few minutes waiting for someone to come to the window. At one point, one guy walked by the window and smiled at me, but just kept walking by. I honked my horn. Still no one came to the window. I honked a second time, and another gentleman walked by the window and held his finger up like "hold on". Still no one actually approached the window to talk to me. FINALLY, after I sat there for another few minutes a gentleman brought me the ice cream. I asked to speak with a manager. The "manager", came to the window. When I asked him what happened, he proceeded to laugh and tell me "we just forgot about you because we were serving the other vehicles food". I asked for his supervisors information and I was told "I don't have a contact number for him, so you will need to come up here to talk to him. He will be here at 4 pm today." What was the MOST shocking was that then he proceeded to tell me that HIS supervisor "wasn't going to care that I had to wait and that I had been forgotten about." Then I was told to "have fun" and the drive thru window was shut in my face. I immediately filed a complaint with DQ Headquarters. A few days later the Franchisee (Owner) of this DQ location called me back. He asked for my side of the story, and when I was finished he told me that the manager takes medication and that he probably just didn't take it that day. Then I was told to come in between the hours of 11am and 2pm and get a free ice cream cone.....ha ha ha. Let me be very clear here to anyone reading this post......... My own teenage son has THE SAME medical condition that this "manager" takes medication for. I can assure you that the said medical condition was NOT the issue that day. WHAT A JOKE. I WILL NOT BE RETURNING AS A CUSTOMER AND I WILL TELL EVERYONE I KNOW ABOUT THIS HORRIBLE SITUATION. SAVE YOURSELF THE Embarrassment AND DRIVE TO MCKINNEY! read more