I had a big vision for my birthday cake, since I have been looking forward to this birthday theme for years. And all I can say is - THEY DID IT. (Detailed review below. TL;DR: Absolutely will be back. Quick, easy, and transparent communication about vision, price, and all in between.) Cake Details: 9-inch, heart-shaped, marble cake with fresh strawberries, $94 INITIAL COMMUNICATION It was literally 2 minutes before closing time when I called them for the first time (my planning mishap). However, someone picked up and offered immediate, friendly assistance. I figured ordering a custom cake takes more than just 2 minutes, so I offered to call back in the morning, but she was extremely eager and motivated to help me right then and there. We discussed the general details (size, theme, flavors, shape, etc.) over the phone, and I was then provided with a phone number to text additional information and reference pictures. CUSTOMIZATION I sent 3 cake pictures as references to the phone number, and explained which elements I want from each cake. Also, I wanted a heart-shaped cake instead of a round one. I was very picky, I admit, but the team was incredibly accommodating and happy to fulfill ALL my wishes - big and small. I also sent 3 more pictures of characters I wanted to add, and yet again, they accommodated. TRANSPARENCY The communication was so easy and clear. I inquired about the price at our first meeting, and was told that all added decorations are included. (The price would have only changed if I had added another tier, changed the size, or made any other dramatic changes.) This was amazing. I was able to tell them all my detailed wishes, and I never once feared about the final price, since their communication was so clear. OVERALL This is a great business to support and order from. I was very picky in what I wanted for my cake, and they were able to match it perfectly. All my guests loved the cake - looks and taste. And it tasted as good the following days. Added Note: One of our guests is gluten-free, and I was prepared to provide a gluten-free dessert for them; however, the bakery being gluten-free is just another great bonus, and my gluten-free friends will travel to this bakery in the future. Amazing! read more

Dalton's Cakes - Cupcakes Near Me - Grayslake, Illinois

They ALWAYS deliver for every one of our special occasion! Allison is amazing and the kindest person. The cakes always taste phenomenal and this time was no different---cookies and cream read more

Dalton's Cakes - Two layer birthday cake--cookies and cream cake plus cookies and cream frosting! - Cupcakes Near Me - Grayslake, Illinois

Stopped in today on a whim after having the hardest time finding a last minute cake that was made in a nut free space. So glad I did! Cute spot. There were some baked goods prepared and ready to go. I got a few chocolate cupcakes as a gift, so I didn't get to try them. The service is the main reason I write this review. Very kind, and personable service. Awesome community pantry available as well with food, and also household items. Sandwiches and coffee available to order too. I will have to come back to try more! read more

What a great place! Love this bakery for GF and DF goodies. They provided allergy friendly desserts for my son's wedding and quiches and breakfast pastries for my brunch as well after the wedding. Everything was wonderful they are always so accommodating and friendly ! Wish I had better pictures ! It was lovely read more

Dalton's Cakes - Wedding dessert table - Cupcakes Near Me - Grayslake, Illinois

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My friend and I came here for lunch. Everything is GF. I ordered cheese quesadillas and she ordered a cheese pizza. Both were really good. I also picked up a cinnamon & sugar donut along with a raspberry almond pastry. They tasted amazing. Can't wait to come back and try more things! read more

I live in LA and I've been trying to get here for months! Finally made it and can't wait to get home to eat all them! I might share, I might not. Service was fantastic. Spoke with the owner who also has Celiac, it's nice to have someone who can relate and understand the severity of the allergy. The ambiance of the place was lovely and peaceful. Sent my brother their information because they have a daughter who has a peanut allergy that's anaphylaxis and requires a EpiPen. I'll definitely be letting everyone know of this place! read more

Dalton's Cakes - Red velvet - Cupcakes Near Me - Grayslake, Illinois

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The door looks like a side door, so just kind of "go for it" when your GPS brings you nearby. The bakery is simply put together, the magic is in the goods. The employees checked my order looked okay with my before boxing things up and were incredibly pleasant. While the checkout process was a bit off (card readers for small businesses suck, no fault of theirs), we were able to keep a positive attitude and fix the problem. The gluten free addition to our holiday dinner made all the difference for us this year. I will absolutely be making their pies a part of our new traditions! read more

Highly recommend! Everything was delicious and the staff are phenomenal! Will be returning again for our gluten free favorites!

If you want your special day to be ruined use them. I usually be politically correct, but she made such a terrible cake for my sons 6 month bday. We ordered an eggless chocolate cake with chocolate filling and it was dry overly sweeeet. The cake was raw from inside. She baked it last second without giving proper time for proofing. Don't know why I got carried away with all the reviews on google. And didn't try her pastries and directly ordered the cake. I would've been ok, if she would've accepted her mistake and apologized. I wouldn't have posted this review. My wife texted her on facebook and confronted her... she actually blocked her from texting . And then we called her again she was so rude. Never returning to this place again. Responding to business owners response... my wife and I didn't plead in front of you. We shared pictures, we communicated the date to you and you agreed. If you were not comfortable with the dates you could have just said that in first place. I am upset with your response as you instead of being apologetic you are considering us at fault. I am posting additional pictures to make others understand the timeline, when we reached out to you and when we were supposed to pick it up. Also I have reviewed over 300 businesses you're the one who's got such a terrible review. So the issue is you! read more

Dalton's Cakes - Cupcakes Near Me - Grayslake, Illinois

Stopped by Dalton's Cakes on a whim and got a few donuts! They were heavenly! The sugar donut tasted like it may have been deep fried and was very buttery. (Think more airy vs cake donut which is hard to find Gf) I'm obsessed! read more

We needed a very last-minute gluten-free cake for a secret elopement, and Dalton's Cakes was incredibly kind and accommodating. While they weren't able to provide a full cake on such short notice, they offered creative alternatives and truly went above and beyond. We ended up with beautifully decorated gluten-free cupcakes that were prepared on the spot--and they were perfect. So grateful for their flexibility and care! read more

My boyfriend ordered a cake for me from here as a surprise for getting straight A's. He said he chose the cake flavor and filling flavor and gave them an image he wanted printed on top. After seeing it, my boyfriend mentioned that the cake had sprinkles that correlated with my college's school colors. He said he had not specified to them to do that, and it showed the staff went out of their way to look that up add a little more flair to the cake which we thought was super sweet. This is the attention to detail you get from family owned businesses. :) Aside from that, the cake itself was amazing! The cake, filling and frosting were all delicious. Cake was presented in a sturdy box that helped keep it safe in the way home. Would highly recommend them! read more

Dalton's Cakes - Cupcakes Near Me - Grayslake, Illinois

I called with a last minute request for vegan cupcakes for my nephew's birthday. They were incredibly kind and accommodating and with less than 24 hours notice I expected them to limit my choices to a single flavor but instead they baked and decorated a dozen vegan cupcakes in 4 different flavors! They were a HUGE hit and people started splitting them in order to try another flavor. My only regret was not ordering more so people didn't have to fight over them. ;) It was my first time ordering from this bakery but won't be my last. New fan! Thank you! read more

Dalton's gluten free lemon bars, filled cookie cakes and flourless chocolate cake are fresh, flavorful and I highly recommend them. The texture of the gluten free items is very similar to regular baked goods. Very enjoyable! Very friendly service. read more

The Christmas cookie box is delicious and a large variety of Christmas cookies. Very friendly service. Cookies are a nice size and the cookie box is good size as well read more

Dalton's Cakes - Cookies are a good size - Cupcakes Near Me - Grayslake, Illinois

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If you ever are looking to order eggless cakes, I do not recommend this place at all! I generally let it go if I am not happy with the service but this totally ruined a special moment for us - my sons half birthday:( I called them on Tuesday to see if I could order a cake for Friday, she said yes- I sent her two designs on their facebook page- she said its possible but for one she can only do chocolate cake with vanilla frosting bcz thats the only option for eggless but then for the second design, she can do a few flavors such as red velvet and chocolate with chocolate filling and gave an estimate of $85 and $120 for the each of these designs. I asked her whats making the cake so expensive - she said the more the fondant, more will be the price .. and the last she can take order was Wednesday. So I told her Ill call her back confirming the design and order by Wednesday, which is what I did . I picked a design to reduce the fondant so that we dont have to eat so much fondant as no one really likes fondant and also to reduce the price but she still didnt reduce the price, but I trusted her and went ahead and placed the order. I clearly told her that we dont like too much sweetness in the cake, she said the eggless frosting is not too sweet so I was rest assured. I asked for chocolate flavor with chocolate filling I wanted the boy character on top of the cake as per the design in the cake, she said she will try but they might not enough time to set the boy on the cake so I was flexible enough and told her she could do a teddy instead, but she said she will try the boy character first. I go to pick the cake on Friday at 4pm - when I see the cake- I was kinda not happy with the finishing- the cake looked crooked, the teddy instead of the boy looked scary and messy but I didnt say anything, thinking it doesnt matter, all that matters was the taste. We cut the cake, the first bite we were so angry - the cake was extremely sweet - 2 or 3 times the sweetness of a regular cake. The cake had vanilla filling instead of chocolate and then the entire cake was underbaked, dense and very hard on the edges. None of our family and friends ate the cake. I was so so mad ... I call her the next day to give her my review as it really bothered me, especially when you pay so much money for a special cake and the baker ruined the entire moment by baking such a terrible cake. On the call, she kept saying that the cake was very good bcz she took the same cake for her family and they loved it, and wasnt even willing to calm down an unsatisfied customer, she was very rude and wasnt ready to even accept her mistake. Beware before you get carried away by all the 5star reviews from other customers, we didnt have a good experience with them especially with the eggless cake order. The first picture is the cake she baked(the milestones were added by me later) and the 2nd picture is what I wanted. DO NOT RECOMMEND FOR EGGLESS CAKES read more

Dalton's Cakes - Cupcakes Near Me - Grayslake, Illinois

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This cute place is so due for a 5-star review. I've placed several orders over the years with them and they have done an amazing job every single time. Delicious cakes and cupcakes and always pleasantly surprised when I see how well they were able to capture my thoughts in the decorations. Thank you! read more

This place is a gem. After Ali's closed, we were struggling with finding gluten free bakery options for our Celiac daughter. They were able to help with a last minute cake, which turned out beautifully and was so delicious that nobody could believe it was gluten free. We stopped by after a soccer game once, and my daughter was overjoyed to discover that she could choose ANYTHNIG in the display counter for a treat, since the GF dedicated places are few and far between. And then the icing on the cake of that experience was when the owner chased us out afterwards to give us a couple of free donuts because she was so excited about how happy my daughter was. Just a wonderful local business that I'm thrilled to support! read more

Dalton's Cakes - Cupcakes Near Me - Grayslake, Illinois

What a gem of a place! All gluten free but you couldn't tell. Cakes, Brownies, whatever your bakery needs desire, plus coffee shop. All so good, so friendly! The cake below was a custom ask for a Birthday, how cool is that! Custom design, Cookies and cream filling, so good. Wishing the business great success, will be back for more! read more

Dalton's Cakes - Beluga Cake! - Cupcakes Near Me - Grayslake, Illinois

Absolutely amazing in every way! We ordered these for a birthday celebration including vanilla, chocolate, and red velvet cupcakes. The cake was moist and rich, the icing was perfect, and the arrangement looks stunning!! The order and pickup were easy and the owner is incredibly friendly and helpful. We have ordered from multiple bakeries in Lake County over the years. I will only go here for all special events and celebration treats from now on. Wow!! Thank you, Dalton's Cakes!! read more

Dalton's Cakes - Cupcake bouquet!!! - Cupcakes Near Me - Grayslake, Illinois

Customer service is awesome, very nice taking my order, cupcakes were very good and now we're left. Hats off to the owner. I will definitely go back! read more

Very rude customer service and poor quality cakes. We ordered a gluten-free 8" birthday cake with chocolate-fudge icing, and Allison was pleasant. However when we picked it up and ate it, the frosting was twice as sweet as it should be. It gave me a headache. My husband and I called back twice. The woman we spoke to on the phone (she did not give her name), was very rude - she even lied to my husband saying she had offered to me to pick it up and fix it. She hung up the phone on him. It is upsetting as a paying customer, to be treated in this manner. The only way we could eat this $50 cake was to scrape off the frosting! As a comparison, Pepperidge Farms has a $3 chocolate-fudge cake in Walmart and the frosting is about half this sweetness. We regret buying from this bakery with rude customer service. Photo attached is a lump of the frosting scraped off from the cake. read more

Dalton's Cakes - chocolate fudge icing is too sweet. Had to scrape it off. - Cupcakes Near Me - Grayslake, Illinois

We love Dalton's ! They are super friendly, accommodating and overall just have great customer service. With their expanded food menu Dalton's is our go-to place. There is only one gluten free person in our family but we ALL love it. read more

Amazing customer service, kind people, delicious cakes, and the craftsmanship and design exceeds all expectations. I've been getting my children's cakes there for the past few years and don't go anywhere else. read more

Dalton's Cakes - Two tiered Elsa cake - Cupcakes Near Me - Grayslake, Illinois

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I have to give 5 stars to Dalton's. They were incredibly kind and helpful as we needed a rush ordered cake in 2 hours! The cake turned out absolutely wonderful - looked incredible and tasted amazing! Truly thankful that they were so accommodating to help us out! read more

These sweet souls were so nice on the phone when I called last minute for a smash cake for my daughter who has multiple allergies. Not only were they willing to make the cake last minute, they stayed open later to make sure I got it. I asked for a "1" on top for my daughter's birthday and they included a beautiful cake topper at no additional cost. These people have such big hearts and it shows in their service. The cake is exactly what I asked for and the price was more than reasonable. Thank you so much! We will be back for more allergy friendly sweets! read more

I ordered this cake for my nephew Azi. The cake was beyond what I expected. It was fresh and delicious. Every piece of this cake was edible and kid friendly. The staff was beyond kind. This will be my friends and families bakery going forward. So worth it. Thank you guys so much for making this birthday for my nephew so special. I would recommend anyone to this bakery. Vanessa read more

Dalton's Cakes - Cupcakes Near Me - Grayslake, Illinois

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First let me start by saying that I love Dalton's cakes. Alison and her family are absolutely delightful people and they greet you warmly every time you walk in. We recently had Dalton's prepare our wedding cake , as well as 120 cupcakes for our guests. They made it so gorgeous and personal, elegant and sophisticated while being sweet and simple. They were able to accommodate our wheat and soy allergies and prepared us amazing gluten free and soy free cupcakes!! All of our guests commented on how delicious they were! Paired perfectly with the coffee we served. Our theme was sunflowers, and Dalton's lovingly topped all of our red velvet , chocolate and vanilla cupcakes with an array of pressed fondant sunflowers. They were perfect. I could not be happier and wanted to send a big shout out and thank you to my favorite bakery in lake county!! You truly made a remarkable addition to our wedding day, we are so grateful and we love you! read more

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This is the most amazing hidden gem! They can make any cake gluten free and you'd never know it by the taste. Allison did the birthday cake and cupcakes for our twins' 2nd birthday. I couldn't have asked for anything better!! read more

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They were super accommodating as I needed a last minute order. Very friendly staff. The cookies were beautifully decorated and tasted delicious. They do need to clean up a bit as the inside is a bit of a mess. Don't let it deter you though. Overall a great experience and I will support them again with future business. I hope they consider a new location in the future. read more

Went in here this morning to order a smash cake for our lil one and I was totally impressed with the way everything was taken care of. Right from the warm welcome to the discussions around our order. We interacted with Alana and she went through every single detail with such a kind and patient attitude. I had a picture that I wanted replicated and they were more than willing to accommodate. The other remarkable thing is that they are great with allergies and making food accommodations for it. We did quite a drive on a snowy morning, simply because we wanted a dairy free cake and were told Daltons is the place to go. Clearly we can see why. It is a family owned business and they have family with various allergies so they totally understand the seriousness / complexity of it. I loved how they translated that into a business. What's more the prices are very reasonable for the quality you get. I think we will be here ever so often now. read more

BEST BAKERY EVER!!! Amazing service with friendly staff that make you feel at home. The pastries are delicious and so is their drinks. MUST GO!!! read more

Beautiful and delicious cupcakes! Ordered a small flower bouquet for $20.00, with a total of 7 cupcakes. You can decide chocolate or vanilla and what color and type of flowers you want. Excited to come back and try other desserts! read more

Dalton's Cakes - Cupcakes Near Me - Grayslake, Illinois

Best bakery!! Dalton's is the go-to for my daughter's birthday cakes and treats. I never had an issue with their service. The cakes are moist and decorated beautifully. read more

Dalton's Cakes - Animal Crossing Sugar cookies!! Lovely and tasty too!! - Cupcakes Near Me - Grayslake, Illinois

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Incredible! The family is so kind and happy to explain all of their delicious creations. We are so lucky to have found not only a gluten-free bakery, but one where all of their baked goods are so delicious (we usually have to buy 2 of everything because we don't share) :) We'll be going back for all of our bakery needs! read more

I am so happy that my little family stumbled upon this bakery. We originally sought it out because we bid on a gift certificate at a school function. Like most things, the GC sat on my counter for weeks waiting to be used at some point. One Saturday we were up and decided to pop in for a visit. First of all, I totally drive past this place pretty regularly and did not notice it so shame on me. But it was not busy when we arrived and the lady at the counter was friendly and patient with my eternally indecisive preteen. We had two separate orders... one for my gift certificate totin' daughter and one for the rest of us who had to pay for our food. The employees were very nice to the children and helpful while she tried her damnedest to use all of the money. Luckily for us, she was unsuccessful so we have a chance to visit this bakery again! The brownie I had was delicious and my toddler and I ended up arguing over who would get the last bite. My older ones finished their ice cream in record time and in absolute silence which a mother will never complain about. And the portions sizes were good enough that no one bugged me for more! I am really looking forward to trying more menu items from this bakery and visiting again! Overall, our first experience was a win! read more

This is the most amazing cake and sweet business around! I have celiac disease and it is very very hard to find a business that can attend to your needs and actually guarantee it is gluten free. Dalton's is beyond amazing and not only do they make gluten free, they also offer vegan!!! I have been blown away every single time we have placed an order with them and I don't know how much better it can get. Gluten free can be hard to master to where it's delicious, so vegan is even harder let alone gluten free AND vegan. They have the most amazing chocolate gluten free and vegan cupcakes around. They are moist and have a rich chocolate taste and last for quite a while while you have them in the fridge. We have been coming to Dalton's for a couple years now and are going to be permanent customers. They additionally have the softest and most delicious sugar cookies. You dream it up and they make it happen. I've had a few designs I've had ordered and they were amazing! They were fresh and the frosting was just perfect as well. They also have tons and tons of other sweets including their delicious gluten free cinnamon rolls! I highly highly recommend Dalton's to anyone, especially if you or a loved one have allergies and need a guaranteed allergen friendly treat! We have had amazing cakes, cookies, cupcakes and treats from them and are always beyond pleased!!! read more

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This place is amazing and I am glad I found it. I emailed Alison inquiring about a cake and she got back to me right away. I sent her ideas for the cake and she made it more beautiful than I thought it would be. My daughter absolutely loved her cake and it truly made her day. Not only was the cake beautiful, but it was delicious. My family and friends who don't typically like cake... ate this one and wanted more. I'll be back again in the future! read more

Dalton's Cakes - Cupcakes Near Me - Grayslake, Illinois

I bought a beautiful cupcake bouquet for my birthday and the cupcakes and frosting were so delicious. These are best cupcakes I've ever had. Worth the calories, I don't feel guilty eating them at all! We will certainly be back for more goodies in the future. This is now our bakery!!! I was able to order them a day before pick up. It was my first time here so I didn't realize I needed to put an order in in advance. Regardless they accommodated me, which I so appreciate! read more

I want to give a shout out to Dalton's Cakes! We ordered some cupcakes for a shower and had a bit of a complication, but that did not stop Allison, the owner, from making sure we had a beautiful dessert at our shower. Once we had the order sorted, her team made the cup cakes just like we wanted! And wait for it - Greg, Allison's husband, delivered them to the shower location in Elmhurst. They arrived in plenty of time for us to create a lovely dessert table. Thank you team Dalton's Cakes! I wish I had a picture of the table at the shower to share. However we did bring a few cupcakes home - here they are: read more

Dalton's Cakes - Even beautiful and yummy the next day! - Cupcakes Near Me - Grayslake, Illinois