While Dr. Jones is a professional leading expert in his field, he is also approachable and down to…read moreearth. I highly recommend his services for those in need of a trustworthy ophthalmologist. The secretaries at checkout are always smiling and friendly when scheduling your next appointment at checkout. The waiting room is sizable and supremely cozy, from the soft plush seating to a fireplace dancing quietly along one wall. Plenty of patient parking too, just outside the business.

I found this practice welcoming and treating me with respect throughout my treatment here. The…read morestaff are friendly and supportive, the assistants efficient, and Dr Jones (surgeon) and Dr Ragsdale (post-op) to be clear in communicating all the details I needed to know, we're patient with questions and broke the info down into easy to understand terms. They were both congenial and not condescending as I have experienced elsewhere. My only criticism is the room where your initial eye measurements/tests is too small and awkward to move through. BUT they are relocating across town and I don't anticipate this going forward. I would recommend them without reservation.

I am so thankful to have found Dr. Christiansen at Front Range Retina! It is obvious that he is…read morepassionate about providing an elite level of care to his patients. My experience with his office couldn't be any better. Someone always answers the phone right away. The office ambience is inviting, calm and clean. His timeliness and bedside manner is impeccable too. Dr. Christiansen always takes all the time we need to answer questions, and I never feel rushed! His education, training & integrity is truly unmatched. It is so rare to find this level of sincerity and care these days. I really can't rave enough about my experience with this office - I highly recommend Front Range Retina to anyone and everyone I know!

Love the staff at Front Range Retina. I came in with a macular issue that needed ASAP surgery. They…read morehave a new office in Littleton @ 10579 Bradford Rd, near my regular ophalmologist. Was very personable and got me into surgery within the next few days. I was impressed with the Lincoln Surgery Center he used for the surgery. The staff and experience were exceptional. He has great follow up and I have never had to wait. He explained the problem, the surgery and the recovery so I could understand. He is low key, soft spoken and very efficient. I would recommend his services and his office in Littleton or Castle Rock as I did have a follow up at that office as well.

Typically, I only leave reviews once all the services are completed. However, I cannot express my…read morewife's and my gratitude for the impeccable customer service provided at Elevation Vision. Dr. Moen was meticulous and thorough in his eye exam, addressing everything and answering all of our questions. He even provided samples to show my wife my visual perception of the world. Then, if you did not think things could become any better, we were privileged to work with Shay in the showroom or "optical boutique." She is outstanding with her customers, working with us throughout our entire visit. After leaving the poor service and negligence provided by the front office at Pearl Vision in Parker, we could not be any happier than to find a practice excelling at complete competence and thoughtful care as provided by Dr. Moen, Shay, and the rest of the staff at Elevation Vision.

Real nice group of people. Professional and sincere. I had a very good experience…read more Can't ask for anything more! Steve M.

They were able to get me an appointment the next day. Everyone was very kind. The doctor was very…read moreinformative. I'd highly recommend this facility if you're in need of an eye doctor.

Still don't have them. It been 7 weeks. Went 2 weeks ago and everything was wrong. Not sure what…read morethis people do

Our first visit here. LAlexdera was so pleasant and kind to start. I loved her accent!! Dr Kesey…read morewas also super sweet & thorough. Nava assisted us with picking out our lenses and she was amazing! We will definitely be back.

Dr Raffia is beyond knowledgable caring very through and efficient. Our entire family including…read moreGrandchildren have been seeing Dr Raffia for years. Would not begin to think of an alternative.

Dry eyes no more!…read more Dr. Ortman is the best. He takes it as personal challenge to get whatever you need done for you. I went in for an exam for glasses and mentioned I had dry eyes. He told me about a device called iLux which unclogs your pores (glands) between eyelashes. I was skeptical but had suffered with dry eyes so many years, I thought I'd try it. Well for the first time in over 15 years I do not have dry eyes! It's been about 5 months since he did it and it is still amazing. I can wear make up without it bothering me, my cornea has scratches and I am thinking that I will prevent further damage by having my eyes properly lubricated. Thank you Dr. Ortman! You are the best!

If you live in Castle Pines, Castle Rock, Highlands Ranch, Lone Tree or anywhere close, this is the…read moreplace to go for your eye exam and glasses. My spouse and I go here every year (and have for several years now) to get our annual eye exam. Great OD's, Techs, and front desk staff. Friendly, inviting and do such a great job. We will continue to come here for years to come.

I had a consultation here and they didn't provide photos as promised. We tried to set up a second…read morephone consultation to remedy it, but the office staff consistently didn't respond to emails for weeks and I eventually gave up and asked for my deposit back. Also at the in-person consultation, when I asked about the possibility of doing a midface lift as well as a lower bleph, Dr. McCracken said "well you're not going to be on the cover of Vogue"--I guess he was trying to manage my expectations but it actually really hurt my feelings and stuck with me. I certainly did not express that I wanted to be on the cover of Vogue so it sort of felt like he was calling me ugly.

I recently had an upper and lower blepharoplasty, fat transfer to my cheeks and laser treatment…read morealong with an endoscopic brow lift by Dr. McCracken, and I cannot say enough about the exceptional care and results I received. From the very first consultation, Dr. McCracken was attentive, thorough, and incredibly knowledgeable. He took the time to explain every step of the procedure, set realistic expectations, and answered all my questions with patience and clarity. The surgery itself went very well, and the recovery process was far easier than I had anticipated--thanks to both Dr. McCracken's skill and the excellent pre- and post-operative guidance provided by his amazing staff. The results are beyond what I hoped for: natural, refreshed, and balanced. Friends and family have commented on how well-rested and youthful I look without being able to pinpoint exactly what's changed, which is exactly what I wanted. Dr. McCracken is not only a gifted surgeon but also a true artist. Their precision, aesthetic sense, and genuine care for their patients set them apart. I am incredibly grateful and would highly recommend them to anyone considering facial cosmetic surgery. Thank you, Dr. McCracken for helping me feel like the best version of myself!

It runs like a 1970s poorly managed small business. Icon Eyecare is a top heavy organization with…read morean inexperienced management team whereas technology is an afterthought. Unfortunately, Icon Eyecare's onboarding/training has been the least effective onboarding implementation I have ever encountered. Delays and gaps in communication during the interview and onboarding process whereas a week or more went by where I heard from no-one. The employee introduction that was sent out to introduce me to the staff wasn't about me but rather another employee. The Peter Principle appears to be in full effect at ICON Eyecare, with individuals placed in leadership roles without the requisite competencies to effectively manage teams, processes, or organizational growth. Turnover is rampant. Advancement within the organization appears to be heavily influenced by personal relationships with leadership, specifically Dr. Xxx, rather than performance-based criteria and historical data. Additionally, it was verbally shared with me by a middle manager that long-term professional success is closely tied to one's relationship with Dr. Xxx, and I opine that negatively impacts role stability and retention. Employment at Icon Eyecare hosts a very poor culture in that it is highly cliquish and gossipy, with inclusion and influence concentrated within particular groups. The mileage reimbursement rate is significantly below industry standards. 27 cents a mile will not cover wear and tear on your vehicle. With that, there is also criteria that must be met on the year and value of the car you drive in the field for Icon Eyecare. I was given instruction from my supervisor to stop driving when I hit my maximum mileage payout as the reimbursement rate was capped and I wasn't getting paid for the additional miles driven. Leadership practices at the middle-management level tend to lean toward a command-and-control (yelling and name calling included) approach, which impedes engagement, trust, and performance. It has been noted that techs do not need experience to work at Icon Eyecare as Icon will train them. The employees receive training and then leave the organization and take their new skill set where they are paid a fair wage and are respected. As a member of the growth team, I was disappointed to learn that my business cards as well as my supervisor's business cards contained an incorrect phone number for approximately eight months which directly impeded outreach and effectiveness. It is important to note that there appears to be a tight budget in that I was unable to receive current collateral to promote the business despite multiple requests. Once received the newly ordered referral forms, I realized I was provided the incorrect collateral, again, by my supervisor. The organization's extreme risk aversion to the Kickback Law compliance materially limits what a physician representative can reasonably and effectively do in the field and middle management doesn't understand the law whereas poor direction was given and a violation occurred. Organizational changes occur frequently and rapidly, often without soliciting input from those most affected, which can disrupt workflows and reduce engagement. Employees who raise concerns about ineffective policies and procedures appear to face adverse consequences from coworkers and leadership, which discourages constructive feedback and continuous improvement. In the eight months of my employment, I observed two CEOs and a Director leave the organization, all of whom appeared to be pushed out by a cliquish leadership team. This high-level turnover raises concerns about organizational stability and leadership effectiveness. Rather than investing in existing employees and internal capabilities i.e., CRM for the growth team or for an iPad in the field, the organization opted to acquire a competitor. Given existing operational challenges, this decision raises questions about capacity, strategic priorities, and oversight. My advice to future employees is to ensure that all employment-related agreements, job descriptions, and offers are documented in writing, signed by both parties and dated. In my experience, within just three months, I went from being offered a company vehicle to being offered a $1,200 monthly stipend instead, and ultimately was required to use my personal vehicle in conjunction with a mileage tracking platform and being reimbursed at .27 cents per mile. The absence of a job description and organizational chart limited clarity around responsibilities, decision-making authority, and team structure, which can affect onboarding, performance expectations, and overall operational efficiency. There appears to be limited responsiveness from senior leadership to emails from staff, which can hinder collaboration, timely problem-solving, and employee engagement.

Please come here if you want to wait over 2 hours for scheduled appointment. It will give you time…read moreto watch the employees play on their phones!! Don't worry...they won't bother you with communication.

This office used to be great and we could rely on the care we received from them. Not sure what…read morehappened but they made several mistakes with our medications and dosages. One of the admin staff is just a nasty old woman to deal with. We won't be going back.

Very knowledgeable and friendly staff and always willing to spend as much time as needed with you!read more