We spent two hours going over and over and over on my looks, the patience and the passion to make sure their clients are well taken care of is impeccable! Thank you to Kelly for helping us out and walking us through everything! Most definitely make sure i come back for my anniversary or birthdays or just the because! Def know how to make me feel heard! thank you !!! read more

Communication is poor. Website is not accurate. Claim they can repair things (online and in person) and then two weeks later l, after dropping off the item, told they cannot. When picking up the item the manager says they cannot do what they said they could. Going there was a huge waste of time. They don't return calls when they say they will. read more

My fiancé and I recently got our wedding bands at Daniel's Jewelers, and we couldn't be happier with the entire experience. From the moment we walked in, we were met with an incredible selection of beautiful rings and a level of service that went above and beyond our expectations. The staff was exceptionally friendly, welcoming, and genuinely excited to help us find the perfect rings to celebrate our upcoming marriage. Joy assisted me personally from start to finish--she was patient, knowledgeable, and so thoughtful throughout the whole process. She made what could have been a stressful decision feel easy and exciting. To top it all off, she surprised me with a lovely pair of free earrings and a bracelet as a gift with our purchase, which made the experience feel even more special and memorable. We're so grateful to have found such a wonderful place to get our wedding bands, and I would highly recommend Daniel's Jewelers to anyone looking for both stunning jewelry and truly kind, caring service. read more

STAY AWAY!!! STORE ALERT!!! If I can give less of a star, I would. Husband bought a ring for me. Quality of material was not up to par from a good jeweler's standard. They offered an exchange and after the exchange of ring, the new receipt now says FINAL SALE without verbally informing us of so. Moreover, there was an extra charge of $999 on the receipt that the salesperson MARIJOY AND coassociate MINA can't explain what it was for when my husband asked them. They then took out the UNNECESSARY $999 charge but our monthly payment was still only $20 less! Then they said they couldnt take it back anymore. This is something that small claims court can fix. I don't mind. We have lawyers in the family who can sort this through for us if these people dont take their merchandize back. Never again, DANIEL's JEWELERS CAMARILLO!!!! read more

Buyer Beware!! Do not make the same mistake I made by doing business with this company. I purchased a couple of pieces from Daniels. I had my jeweler do an inspection of everything for insurance purposes. I was advised to get out of the contract immediately. Their merchandise is cheap,poor quality, cloudy diamonds & everything was gold plated. It wasn't even real gold!!!!!! I returned everything, but the nightmare continues with this Fraud of a company. They still attempt to charge my credit card, they call me 2-3 times a week to collect a payment on a debt I don't have. They're horribly rude & argumentative. I have submitted the letter of termination to them over 20 times!! The letter confirms the contract has been voided. I went back to the Camarillo location & spoke to the Customer service representative Joy. I gave her copies of all the information & the following day, I received ANOTHER PHONE CALL DEMANDING PAYMENT!! The harassment continues. Its been an absolute nightmare dealing with them. Do not make the same mistake I did. Go to a reputable jewelry store that offers the highest quality of merchandise & customer service. read more

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I LOVED THIS PLACE! I had been looking for a ring with my husband, went to the Thousand Oaks mall Daniels and got our rings, it was horrible there...the man was so pushy because they were closing. Tried selling me extra stuff, didn't care that the ring was huge on me. Didn't even tell the prices. It's was just bad. THEN the next day I stumbled on this Camarillo Daniels and asked about sizing and WOW, Joy was so sweet! She didn't mind I was coming from another Daniels with my business, she was so helpful. Answer any questions, and even brought to my attention an even more beautiful ring! This meant so much to me because it is my wedding ring! Cordelia and Swanie were also so helpful! I even opened an account of my own and found my husband a watch! I recieved a free iPad as well! They walked me through all the fine print and extras as well. I highly recommend this specific location! Thank you lady's! read more

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PART ONE: This past Labor Day, my husband opted to go to this mentioned store above to browse around for a ring to give to me on my birthday. He opted for a white gold ring and also purchased an earring for my mom. The labor day sale they had was going on so he purchased the said items. Please see attached picture below for the receipt dated 9/5/22 printed from his Daniel's account. (The store took the original receipt on 9/15/22). He placed in a downpayment of $600 for that transaction. Now, on that same receipt, our monthly payment was stated to be $243/month for 18 months. Upon showing me the ring a few days later, we decided to have it switched to a yellow gold ring to match an old earring that I have. He came back to the store on 9/15/22 (exactly 10 days from the day of purchase) and asked for the ring to be exchanged to a yellow gold ring. The ring that he chose was $900 more, so again he placed an additional $200 cash for it. (Please see exchange receipt dated 9/15/22 --7:19 pm). I happened to review the receipt when he picked me up from work that day. On the same receipt for that "exchange" transaction, I questioned him about a "Sel and Del 720-00000 Registry charge" on the receipt and asked what it was for. The "Sel and Del 720-00000 Registry charge" amounted to $999. So for that simple ring exchange, we paid $900 for the price difference between the original ring and the 2nd ring (yellow gold) that he chose as an exchange plus the Sel and Del 720-00000 Registry charge of $999. Everything amounted to $1,899 plus sales tax of $65.25. Our balance then became $4503.95 with our monthly payment now raised to $401 per month x 18 months because of the exchange. For a price difference of $900 - $200 cash = $700, the monthly payment came up to a whopping $401 a month from $243/month from the original transaction. That is a total of $7,218 from the $4374 from the original transaction on 9/5/22. With that is a $2,844 increase just because of a $700 price difference!! On that same day, he also found a necklace. The gold chain necklace had a retail price of $2750. They opened him a Uown account to get that necklace for him. There was no "Daniel's" receipt given to him that day for the necklace transaction. He however received a Uown email with a lease agreement. The Uown agreement says he needs to pay a biweekly amount of $220.96 for 28 payments with everything amounting to $6625.94 with a rental period of 13 months. After assessing the necklace and the amount he will be paying, he decided to just return it. Now, Daniel's has a 10 day return policy. He went back to the store the following day and asked to return the necklace and to ask about the unnecessary "Sel and Del 720-00000 Registry charge" added to the exchange of rings transaction. Marijoy and Mina was in the store. Marijoy told him that she cannot take the necklace back because her manager, Mina will be upset with her. My husband tried and waited inside the store to have them take the necklace back. He also waited for the mentioned staff members as they were trying to call whoever they needed to call to have the Sel and Del charge removed, or so they said. He waited for almost 2 hours inside the store. Marijoy then took out the "Sel and Del Registry charge" of $999. See "revised receipt" dated 9/16/22 -- 11:20 am which now has a new balance of $3504.95, with monthly payment of $380 per month. He then also asked them for a copy of the Daniel's receipt for the necklace purchase. On that receipt was a forged initial of my husband. Please see receipt dated 9/15/22 ---7:14pm with a forged RC initial on the receipt. Also on that same receipt, it mentioned about a 10 day return policy. So what happened to the return policy and why didn't they take the necklace back??? They (Marijoy and Mina) proceeded to tell him that he needs to call Uown and then Uown will send him a package for him to send the necklace to Uown. They even told him to just tell Uown that it was a final sale for the necklace and that they (Marijoy and Mina) are not taking it back. Feeling defeated, he left the store and called Uown right away. Uown told my husband that they are not going to do what the Daniel's salespersons told him that Uown would send him a package for him to send the necklace to Uown since Uown still do not technically own that account because it was less than 24 hours. Uown asked him to return to the Daniel's store and give the merchandise back because it is still under the Daniel's Jewelers 10 day return policy. Now that he became upset with what happened being thrown back and forth between two companies, he called Daniel's customer service and filed a complaint about the return not being accepted and of the unnecessary charge of Sel and Del Registry charge added to the exchange transaction for the rings. So in the afternoon, my husband again went back to the Daniel's store and told them what Uown told him on the phone. read more

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My boyfriend and I made an appointment to come in and look at an engagement ring we saw online. We had a great experience and the sales staff were very pleasant and helpful. We found a ring we both loved, he proposed, and is now my fiancé! Thank you Daniels Jewelers for a great experience! read more

Daniel's Jewelers - Solitaire engagement ring - Jewelry Near Me - Camarillo, California

This business is horrible! I paid off my account months ago yet they are reporting to my credit I am late! I have my whole account paid off as of months ago yet I get a second notification on my credit I am 60 days late! I keep calling them and no call bk! Do not use them! read more

I came in Looking for an upgrade ring for my wife (wedding ) and met with the best service from Joy K, Marie , and Mina . These ladies were professional , knowledgeable and gave outstanding customer service . Joy k made the approval process seamless and got me approved for much higher than I anticipated. Please go see those ladies ! Highly recommend read more

I had a wonderful experience with Ms. Nenon Marqueda, Ms. Joy Kritalukkul, and Ms. Cordelia Codera. They are very heart warming and very helpful. I would always ask their help when ever I go to Daniel's. read more

PART TWO OF M.L.'s review: (since Yelp only allows limited characters.) Now that he became upset with what happened being thrown back and forth between two companies, he called Daniel's customer service and filed a complaint about the return not being accepted and of the unnecessary charge of Sel and Del Registry charge added to the exchange transaction for the rings. So in the afternoon, my husband again went back to the Daniel's store and told them what Uown told him on the phone. During this time time, Marijoy took the necklace. Please see "reprinted necklace receipt" attached dated 9/16/22--3:14 pm. Still upset because of all the distrust from what happened, he went back to the store on 9/18/22 to get a detailed explanation of the sky rocketing monthly rate from the exchange. He was then issued another reprinted receipt and now the monthly payment became $401/month again!!!! See last revised receipt dated 9/18/22 --3:15 pm. How can we now trust this company from all the unnecessary charges, constant price changes, sky rise change of percentage rates from a $700 difference and refusal of returns within a 10 day return policy???? On Monday, September 19, (my birthday) I accompanied my husband to the store to question them about everything. We looked for Marijoy and Mina who were there. I told them I will be recording our conversation for our records as advised by our lawyer who already reviewed the receipts prior to us going back to the store. On the recording they said it was okay for me to do so and they did not stop me from recording our conversation. I told them that we were upset about what happened and would like to return all the merchandise involved, mainly because of the distrust with the company workers and what they did. Also on the said recording, they mentioned that they were really never going to accept the return. I reminded them of the 10 day return policy on the receipt that they did not honor. They still proceeded not to take the merchandise back and to just call customer service. We already called customer service and we were told each Daniel's store has a different store policy. I then asked for the real manager which my husband said it was Mina. (Which Marijoy told him Mina was the manager during the day of 9/16/22 when he first tried to return his necklace). Now on this day, 9/19/22, Mina in front of everyone said she is just the assistant manager and that Marijoy is the real manager of the store. HOW MANY LIES WILL THEY TELL US? Marijoy was then quiet and looking guilty for lying that she was not the manager the day my husband tried to return his necklace and for saying that her manager (referring to Mina) will get mad at her if he returned the item. On the recording, Marijoy also explained that because my husband's credit was not enough, and that the Uown account only approved $2750, she placed and added a Sel and Del registry charge on the ring exchange transaction. This explanation of hers is also included in the recording attached. Why will she add that charge to the ring transaction??? That must be one of the reasons why the monthly charge skyrocketed to $401/month for the ring exchange!!! At the end of all this, they refused to take everything back. She said until she gets a call from customer service, it is only then she will run the return. These things and Marijoy's rudeness and verbal disrespect to a customer are all recorded on the recording file attached to our email for corporate store reviews. Now, is there anyone in this company who really cares? Is there someone who can assist us with all this before we decide to take it into legal matters? Can Daniel's Jewelers iron this out or should we just go ahead and legally file for our complaint in court??? All we need is for Daniel's to accept all these as returns. read more

This is the best Daniels Jewelers my husband and I have ever been to. Joy, Swani & Cordelia were very nice throughout the whole purchasing process. Very clean and sanitized, very quick to help and got us approved for my wedding band. I highly recommend this store! Thank you so much Joy! read more

I wanted to make sure that my boyfriend had a very special birthday, so I got him a watch and ring. The whole staff makes you feel right at home. Kelly mainly helped me out and she had great customer service, which is something I appreciate a lot. She was excited to see my purchase and when I came back to exchange it she remembered who I was and noticed that I pierced my ears. That showed me that she pays attention to her customers and cares about her job. I appreciated her making sure my experience was painless and I definitely will be going back for any jewelry needs. read more

I had the best experience at the Daniels Jewelers in Camarillo! Joy & Cordelia were very friendly and found exactly what I was looking for. Most jewelry spots are pushy and put a lot of pressure on me to buy, but they were patient and kind! They were passionate on fulfilling my exact needs! Thank you both very much! read more

Been hesitant to purchase jewelries here due to the negative reviews, with my experienced staff are very welcoming, hospitable and friendly. The store was clean and presentable, I purchased diamond wedding rings, got no problem as of this time. I was given a huge discount! Thanks to the staff and to Aireen? read more

if i could give a zero stars. i would. i went to there store to buy a rolex watch which happens to be the crystal was not real rolex it was an after market part which was not authentic at all. i had it authenticated by license rolex technician. i frustrated when i found out.i tried reaching out to them to have the watch returned. they will not allow me to returned the watch, i requested if i can just exchange with a genuine rolex but they were not helpful at all. this store causes me so much stress and frustration. and only to find out, watch was 25 years old, overpriced and no authencation card included. i am filling a small claim on the store. hopefully, this review will shed on how shady this business establishment is. read more

Very awesome customer service! They are very nice & very helpful , they are the best looking forward to coming with them! Joy & Cordelia are very awesome!! read more

My mom and I had such a great experience here today, and we have not seen such amazing customer service in quite a while. Roshan helped us find the perfect gifts, and gave us the best deals. We will definitely be returning! read more

I went in here to purchase a wedding set. The saleswoman took what I put on my credit application and changed all of the answers so it would get approved. She lied just to make the sale despite me asking her not to. Then when sizing the ring she laughed and said "oh my God your fingers are so fat!" Literally the worst. Don't go here. Shady business practices and rude af sales wenches read more

I took my our wedding rings in to get engraved. First off all he DIDN'T SPELL THE NAMES RIGHT and the font was completely wrong. It was in caps and not cursive. And it took him about 3 weeks. I was upset considering I spent $6,000 on a 18k white gold ring that now has to be be completely redone. As well as my personal ring too. He didn't say sorry and still wanted to charge me 160 for the engravings and It was so cheaply done. When I got my rings back they where really dirty and the scratches he put he didn't even buff out. He offered to redo it for 160 but it was gonna take another few weeks. I had her check all the diamonds on it to see if they where still real because it felt really weird for me. They where. I took my rings and immediately left. No apologies from the jeweler at all. And I defiantly didn't pay them for there mistakes. read more

Had been wanting to buy myself a watch lately , was in the area so figured to stop by and see if they had any I'd like. Immediately had the exact one I've been looking at for some time. Roshan and Kelly helped me out and also gave me a discount ! Walked away with a new watch and also just heard from my younger brother he came in as well a few days later and they helped him out as well ! Definitely will come back for more! read more