My boyfriend and i walked in just to look around get some ideas for my proposal ring and size. We did get greeted and felt welcomed, Matthew ended helping us and was very patient NOT pushy. I think we found our spot to shop very helpful! read more

Very fast and smooth on getting a ring great customer service Natalie was a great help

The BEST customer service I've had in a while!! I walked in yesterday and was immediately greeted by both employees! Which is so rare now a days! The awesome customer service didn't stop there even tho one person was helping the other would add his expertise in and give me advice as to why some jewelry don't agree with my daughters ear! I forgot his name and I believe her name was Arnette. The transaction is was nice and smooth and friendly from start to finish! This great customer says a lot about the management because I believe when you have leadership it's shows by how the employees treat you! I would be glad to give them business again! read more

Daniel's Jewelers - Jewelry Near Me - Riverside, California

I came to Daniel's to get something nice for my mother! We ran into the nicest saleswoman names Jazmin! Super sweet and professional! I ended up buying two beautiful necklaces :) if you come here, ask for Jazmin, she's great read more

I found a Money clip in my husbands bedroom that needed to be polished. I was on a mission to buy a cloth from this location. Matthew was very professional and helped me buy one. I know the clip isn't a Daniels item. However, the customer service provided by Matthew was OUSTANDING. I will refer and be back. read more

Daniel's Jewelers - Money Clip - Jewelry Near Me - Riverside, California

Okay so I've shopped at Daniels before always in San Bernardino; but I moved to riverside and wanted to check this one out. With covid-19 going around all stores are crazy different but this store was welcoming and not at al pushy. Most jewelry stores try to get you to buy the most expensive jewelry and they even make you forget why you came but not here. The second I walked in Estephanie welcomes me and my four year old in. She asked if we were looking for anything I was just looking and she didn't at all push me. I explain I needed a chain for my boyfriend and earrings for myself. She showed me the chains when I was on sure she put in on to show me how the chain my fit. She didn't push at all making me buy it. Then my daughter seen the balloons and she went and gave her a pink balloon and my daughter was so happy she wasn't rude or anything too her. When I went to get earrings she showed me the mother days sales and showed me which earrings were included. Over all I came in loved what I see and got great service. I will be coming back here as long as she in there. Thank you read more

Walked in and was greeted by all employees and Alondra was super helpful!!! She pierced our daughters ears and did a great job. I would definitely refer friends and family to this place. Great customer service and reasonable prices read more

Coming from a background of this type of business, I am extremely upset with how this particular location treated me as a customer. The "one day only" purchase I made turned out to be defective. When I went back to address the issue, I was given a mediocre solution. I came back in a second time to see if I could get the salesman to understand why I felt scammed, then got a better response. They offered to switch out the purchased product with the same thing, just "newer". I walked thinking maybe I will just do a whole exchange and get something of equal or lesser value. Thinking, I'd saved myself the headache of having another issue. I started to look around the store with the manager, Amy. Everything was fine until I asked if the item could be inspected and tried on before I make a commitment.... Her response was all in her face; she assessed us, the customers, and then stated "we don't allow customers to try on the jewelry anymore." Side note, it was an item well under $700... All I can say is that I feel bad for the customers that walk into this particular location. read more

Great place to have your baby's ears pierced! After calling around numerous "piercing/tattoo parlors" and not being made feel completely at ease about their services I decided to give Daniel's a try! They answers all of my questions over the phone and in person! Jenny was the sweetest when we arrived and had everything set up with her associate upon our arrival! I was very comfortable and everything was disinfected, and they also made sure the baby's ear was disinfect and marked right were I wanted it to be!Yes my baby still cried and yes it still was rough because I hate seeing her in pain but it took no more than 3 minutes and she was all smiles after! I purchased the solution to disinfect her piercing and I also purchased the earrings there. I suggest calling to make sure the associate who pierces is available but no appointment is required. Glad I chose Daniel's! read more

I consider myself to be a very picky person, I'm very particular in what I want and I have beyond high expectations when it comes to customer service. I was BEYOND pleased with all not only the customer service but the selection at Daniel's Jewelers at the Tyler Mall! ALEX was beyond helpful and patient with me, she showed me many options and made helpful suggestions! Thanks to ALEX I not only found my amazing ring but my go to jewelry store! I HIGHLY recommend visiting Daniel's Jewelers along with ALEX and her manager MARK!!!! read more

I came in during Valentine's Day to pick out my gift with my fiancé and I've never been into jewelry so thankfully I was helped by VALERIA she was so kind and knowledgeable and showed us each ring and explained the differences, she was sweet and not pushy at all. I will be returning here for any of my future jewelry purchases read more

I can't express my gratitude enough! Sandy (Store manager) goes above and beyond every time I visit the store. Sandy's customer service is off the charts, if you're interested in buying quality jewelry from a quality person make sure you check out this location. Thanks again for all your help Sandy! read more

I have to say that I was so surprised at how easy and fun it was to shop here. I have never went out and bought myself a girly gift but I did today. The employees are professional, fast, knowledgeable, and kind. The young lady who helped me (Alondra) was a real sweet heart. She kept me happy with her good humor and how fast she was. I really felt at ease there and normally I'm a bear lol. I just wanna say "Thank you Alondra" for all you helped me with and the great deals !!!! Your the bomb bay hahahaha Can't wait to come in again. read more

I must say...during the holiday season I understand that most retailers are very busy. But coming here with my fiance, we got top notch, top of the line treatment. We scored a great deal on our purchase. The store was well organized and clean, and the employees are very prompt and courteous to help their customers. I must give this store 5 stars and an A++ for such great service and beautiful jewelry. We will definitely be back for our wedding bands. Happy Holidays and thank you so much again for such a wonderful experience and showing me and my fiance such wonderful professionalism :-) read more

Extremely upset with this location , walked in trying to purchase a pair of diamond earrings, I was not greeted , waited for ten minutes and still no greet , one of the ladies was with a customer the other wasn't , the one that was available just looked at me and looked down then walked to the back . This customer service is unacceptable I walked in just to buy a pair of earrings and left not wanting to visit this location ever again , I will take my business elsewhere. This place needs to hire more associates with better customer service skills read more

Definitely will recommend this location to everybody I know. I went in to get two watches fitted that I purchased a few days ago. The ladies were awesome!! Super nice and friendly!! Alex and Maria I believe their names were. Spectacular customer service ladies thank you once again! read more

The ladies in this store made my daughter and I experience delightful while getting her ears pierced. They were fast and experienced. Thanks so much you guys rock!! read more

I went in here trying to buy a watch but to be honest with you the girl that helped me out her name was Alex she looked bugged by me even being there looked like she wasn't even in the mood rolling her eyes around and just being straight ghetto. her negative vibe just made me want to leave read more

I just had the most amazing experience at Daniel's jewelry, I had my five year old and my three-year-old toddlers with me, the sales associate Brian really went above and beyond with customer service he actually made balloon toys for my kids while we were waiting. I don't think I will ever buy jewelry anywhere else again. read more

I went to go see some jewelry at Daniels and the Customer service was great I highly recommend them to my family and friends, one of the lady's who helped me her name was Alondra she was very helpful and showed me a lot of there options. read more

Always make my payments on time and I'm always happy about going in to make them since the staff is all so welcoming! Danielle helped me with my account and she also helped my husband with his she's awesome! And they give my two toddler balloons every time they go in with me. Great service. read more

I rarely have anything nice to say about businesses when on YELP but I felt entitled to give compliments where they are due so, If you are looking for an Honest answer and a good deal go see Lani ! Impressed with Quality of rings that she showed us and how welcome we felt . Now we will be able to enjoy Las Vegas !! Thanks to the rest of the staff for being Team Players ! Thanks again !!!! Oops look like she works at Kevin's jewelers downstairs read more

I would love to thank this store and the very experienced Jeweler and store manager Lisa H. I did play my shopping smart and went to a store before here and Lisa was very professional and was top notch. She worked with me and made me feel valued I felt special. I'm proposing soon and felt amazing leaving this store! Can't wait ! Thank you Lisa and thank you Daniels jeweler! Professionals matter in this business and I can't thank you enough. read more

Randomly came in not looking for anything and came out with a gorgeous ring! Alex made us feel so comfortable! Her customer service is amazing and has a great sense of humor. She was also really helpful and got us approved instantly. Would definitely recommend you guys to come into the Daniel's at Tyler and ask for Alex. read more

Wonderful experience me and my fiancé had! Shoutout to BRIAN!! Who made our experience run smoothly from the start when we saw the ring that i liked to the end point when he actually went it to buy the ring !! We really recommend speaking to Brian when you make a purchase!:) read more

I love my ring and the person that helped us was awesome...but the person that checked us out failed to mention there was a $50 resizing fee and also a 50$ diamond warranty. I guess they noticed we were flustered with our two crying children since we had been in there forever just getting approved for the credit and waiting to be helped! Definitely will choose someplace else to get our actual engagement set! read more

the sales person was very disrespectful. I went in to get my ring checked out and cleaned. The girl did took my ring in the back, and was back there only a few second. She said I needed to have it re-pronged and she would get an estimate. I told her I had ins on it, she said the ins is only good for 3years(mind you she has not even asked my name). I told her I have ins on it, she proceeded to argue with me about it. I told her to look it up, she did it was still under the ins. So I told her I wanted it sized too. She started giving me a hard time about that too. Telling me they only size up one size, I asked her if we could see what size I am. I only needed it sized one size. but she tried to get it sized 1 1/2 sizes(to make money I am sure). She then asked me if I bought this off of some truck? I said no I bought it at this store. I have never felt so humiliated and angry at the same time. I did not want to talk to the manager because she had my ring, and I did not trust her if she would have been talked to about this. My husband and I have been using this store for all our jewelry purchases for many many years. Not anymore. read more

just like to say this was my 2nd time making a purchase here and just like the first time they helped me quickly and worked with me..Alex she was the one to help me and did a great job! i went in looking for a morganite ring and she helped me make a great decision and at a great price..i will be returning read more