Cancel

Open app

Search

Zales Jewelers

3.6 (34 reviews)
PriceyJewelry

Zales Jewelers Photos

You might also consider

Recommended Reviews - Zales Jewelers

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

They are located across from Helzberg, outside of Macy's.
Shannon M.

Had a terrific experience at this location about a week ago. Purchased an upgrade to our wedding rings and were assisted by a wonderful sales associate named Jennifer. She never made us feel rushed, she answered a million questions, showed us lots and lots of rings and gave us lots of tips to consider as we tried rings on and explained what we wanted. We had never shopped at an Zales location before and we came in due to an advertised sale and are so glad that we did! We are waiting for one of the rings to be sized and need to return an extra item we purchased but hope for more smooth transactions. We hope to be customers for life! Thanks, Jennifer!

Latasha A.

Once again I am reviewing another awesome business for their great customer service! I went in because my ring was a little loose. Tammie wasn't able to help me at her store but she called a nearby store that was able to provide the backing for my ring. I wanted to purchase a ring for my fiancé Tammie was able to assist me with that transaction. I did go to the nearby Zales and Jennifer was able to help me with the sizing of my ring . I enjoyed the great customer service not much of a jewelry woman but if I'm ever in the market for jewelry I definitely will be back.

Tyler Mall

See all

Photo of Lili H.
707
606
2884

10 months ago

Helpful 6
Thanks 2
Love this 5
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Paul S.
64
14
0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Great team and service, solid selection of jewelry. Love their gold, diamonds and gemstones.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Armand W.
41
48
14

9 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Nancy V.
34
46
11

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1
Photo of Brian O.
10
239
75

7 years ago

Friendly and extremely helpful service on sizing a ring. The service was fast and easy as well.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Dee V.
0
21
30

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Joal U.
60
26
26

10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Steven N.
394
53
17

11 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Amy M.
99
15
10

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of T B.
0
3
0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Zales Jewelers

Review Highlights - Zales Jewelers

Purchased an upgrade to our wedding rings and were assisted by a wonderful sales associate named Jennifer.

Mentioned in 3 reviews

Read more highlights

You might also consider

Geneva Jewelry

Geneva Jewelry

4.8
(88 reviews)
7.9 mi

I was looking to get my engagement ring insured through Jewelers Mutual and found this jewelry…read morestore on their website. They are listed as GIA trained and certified so I trusted taking my GIA diamond ring to them. I first called in to see if their appraisal specialist was there and found out it is a family owned jeweler and the son is a GIA trained diamond specialist, he was very kind over the phone and welcomed me to come in same day for an appraisal. He not only did appraisals, but ring cleaning and rhodium plating if needed during the process. The store is located in a cute little shopping center with a simply elegant storefront. The store is very secure and safe with two locked doors to enter and exit. We were met by the son, Michelangelo, who was very pleasant to work with. He explained the process to me and that he could do everything right now in front of me. This was a huge relief because a lot of jewelers say you drop off your diamond and they will call you to come back when the appraisal is complete. I did not feel comfortable leaving my diamond with anyone, but Michelangelo assured me everything would be done right in front of me. He pulled out his microscope to read my GIA number on the side of my diamond and even let me look through the lenses to show me where my number was located as well. The entire process took about 10 min, which was extended longer because we were talking so much and he was teaching me about my diamond. He said he does a lot of custom pieces so we talked about a custom wedding band for my fiancé. Overall, very pleased with this experience. Michelangelo was extremely knowledgeable and had great customer service. I highly recommend Geneva Jewelry not only for jewelry appraisals, but for beautifully crafted custom jewelry pieces.

I simply came in to ask what was the average cost to resize a ring was. I was on my lunch from work…read moreand I do not have the ring with me. I understand they could not give me an accurate price without physically seeing the ring but the attitude and looking at me like I'm a joke is bizarre. A simple price range even if a wide range would've sufficed. Because of this unnecessary attitude I will not be coming back here. There were no customers present and it appeared to be a slow day, so all the extra attitude was unnecessary

Photos
Geneva Jewelry
After
After
Geneva Jewelry

See all

Zales Jewelers - jewelry - Updated July 2026

Loading...
Loading...
Loading...