Thank you to the amazing workers at this location. Maria and Marabel helped me find a wedding ring for my future finance. Will definitely come back for future gifts!! read more

This Daniels has dumb workers,I called at 130 to get my wife's ring cleaned and tighten the stone and they said the jeweler will be there by 230-3 so I said okay perfect I'll be there at 230,drove 30 mins over there and said oh he called out today earlier but no sorry I called and asked at 130 they said different store and I showed them the call and they didn't know what to say,waste my time unprofessional bitches read more

Do NOT fall for their rapid 2 day shipping, I paid an extra 65 dollars for two day shipping and they're telling me there's a five day processing , then two days to ship. So I paid extra for two day shipping but it is actually going to take 7 days. Nowhere on their website does it say that there's a 5 day processing to just ship the jewelry. I hate bait and switch bs like this and I am never buying anything from this place. And when I called they pretty much had the attitude like "oh well". read more

I'd recommend coming to Daniel's the employee are friendly and helpful. Elena helped me pick the perfect gift for Mother's Day and informed me on the great deals. 12 stars read more

Currently trying to contact them as they have my jewelry for repair but phone # is disconnected. I did contact the pico Rivera store and the rep advised she would send the message to the manager however no one has called me back. read more

Omg. This place is run by 3 sloths who don't know how to communicate. It's not that hard to greet a customer and honestly communicate. The sales sloths knew I was waiting for a Dodgers bracelet. After patiently waiting and being misled that they were going to help me next, a new sloth interjects that the bracelets were sold out. They could have told me that in the first place! That's totally fine, I understand that products sell out. But have the courtesy to say "I'm sorry. We've run out." It's not a big deal. Thanks for ignoring me, pretending you're busy, and wasting my time. read more

Rude and unprofessional service yesterday for a watch fitting and battery replacement. I did not mind paying the $20 and the girl seemed almost bothered at the fact that I accepted the service fee and she would have to do work! She was mad and tried to speak down to me because I did not know how many links I needed removed before she even started. I said never mind , took my watch back and left. The watch was purchased at a Daniel's Jewelers as I've purchased multiple times from other locations but will never spend 1 cent at this location after this experience. read more

Elena was the best she helped me so much so blessed she picked the prefect engagement ring for my girlfriend

Elena was the best professional kind and most of all she was patient very helpfull choosing the jewelary for me thank you very much Elena will definitely looking for to choose further purchases in the future. Thank you read more

I had buoght a 1.04 heart shaped diamond at the jewelry mart in downtown. I had it for 13 years. I was afraid to take it to get a setting because they trade diamonds. I decided to take the chance and set it. I walked in to the Daniels at the Whittwood mall and told the sales lady I believe her name is Maria that I wanted to set it but afraid it would be changed. She said oh we have been here for a lot of years and we're reputable. She wanted me to leave it for the Jewler. I told her just measure it and order the setting but for some reason she said that was not possible. I eventually did leave it. It took 1 week to order the ring setting. And I had to insist to give me MY diamond back. I picked up a diamond and I checked it but where you pick up those items that corner us bad lit. I explained I don't see the fissures that I had seen with my magnifying glass. The lady -Maria said I see it. So I signed the paper that I did pick up my ring. Anyways when I got it home I could NOT see the fissures on the dent of the heart and then noticed the pavilion of the diamond was short. Like it was almost flat. I called bank and told Maria this is nit my Diamond. She said you signed fir it and yelled it is your diamond it is your diamond. I asked who the Jewler was and she said Henry. I said Oh NO I seen his name in bad reviews. She yelled no it's not. It's in the BBB site. I knew I had problems. They change gems and once he had set ut you can't tell the size of the bottom of your gems because they are mounted already. I don't know how many people that have been ripped off using that trick but that's stealing !!! The man that works in the jewelry switches the gems. He is a thief !! I plan on following up with a 3 rd party. Look at how short the bottom is compared to the top of the diamond. After I sent feedback to the email I was Told to with what happened. I was told someone would call me. The persons name was candy and she wanted me to drive to the Compton store so she can have a chat with me. I told her why in the receipt it does not have a measured description and weight. She said oh that store does not have weights. In fact hardly any of our stores have weights. I'm like but your a jewelry chain how can you not have a scale? I took the diamond to a gemologist and bought a eye glass to look at it. Both he and I could nit find the broken chip on the indentation of the heart neither the small white shatter spot it had near the indentention But it did test as a diamond. I had paid for the setting so I had to go pick it up. The manager said oh it was canceled because our jeweler does not want to work with you. I told her I went through all of this for nothing. The diamond was changed. I'm worst off than when I started. I seen the side of her lips make a half smile and I lost it.. the female assistant with the large tattoo on the side of her calf said I'm going to call security. I told her go ahead since I should be filling out a police report. I was handed back my credit card and started walking out I seen the female assistant with the tattoo filming me with her phone. I had to get out of that hole. When I got to my car I seen the skinny male with the white completion stand out side of the door. The female assistant with the tattoo told him something and they started laughing. That was my experience with this place. I'm putting a picture with the receipt I was given with the general description of my diamond read more

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On Sunday September 10, 2023 I went to Daniels jewelers to purchase some silver bangle earrings. There were two sales associate, one male and one female both young. The female associate had on a romper short outfit that was not appropriate. The store open late. The male associate said he was not feeling well and proceeded to leave the register multiple times before completing my transaction. To top it all off they did not disclose to me when I applied for Daniell's credit card that they would be running my information through five different agencies. I am furious! My personal information as well as my Social Security number was passed around, like an offering tray at church on Sunday. Something needs to be done. And today's society credit card fraud is rampant. They did not disclose to me or notified me that they were going to pass my information out like that, and even though I was the proved by one of these agencies I declined I was irritated and perturbed beyond measure. I just paid for my purchase and did not want anything else to do with them and because of those five inquiries, my credit score dropped points in one day for credit that I didn't even use and declined. Merchants get kickbacks for credit applications with outside creditors. read more

Daniel's Jewelers - Jewelry Near Me - Whittier, California

This Danielle's location is very unprofessional, I went in to resize my ring and I had the girl tell me that I couldn't half size my ring so she convinced me to do a whole size up after picking it up I did realize that it was too big when I wash my hands it especially the ring slides and turns all day, I paid 150 to resize both bands, I went back to tell them that the sizing was incorrect and another lady "Maria" helped me and she said I could do a half size she doesn't know why the other girl told me I couldn't but if I wanted to go down a size I would have to pay 150 all over again. This place shouldn't have new girls sizing people or they should least overlook and shadow the new person while sizing a customer. Now my wedding ring is too big on me and I'm nine months pregnant so it's not like I've lost any weight, and they want to keep charging me to fix their mistake! I wouldn't recommend getting any jewelry sized or altered here. read more

Maria was so amazing and so courteous, very patient and helpful to me and my fiancé's wants and needs. Definitely would recommend going to her. We loved the service and options. She looked for nothing but what we had asked for in our price range. Can't thank her enough. When we left the jewelry store we were so happy and satisfied with our beautiful promise rings read more

Daniel's Jewelers - Jewelry Near Me - Whittier, California

I went in a few weeks ago with a necklace from my boyfriend. He had a special locket etched with our pictures on the inside, but the chain wasn't quite right, so I took it to Daniel's to remove the clasp on a new chain and put the locket on that one. I showed the two people at the front desk the necklace and our pictures inside-- they were so sweet. But I had to leave it with them because the jeweler wasn't in. When I went to pick up my necklace a few days later, the chain was fixed but the locket was ruined. I was devastated. The sweet little etching must have been put under direct heat (but it didn't need to be because only the chain needed the clasp removed, not the locket), and the etching is now warped. It was just a mistake, I understand-- but I think the jeweler should've been more careful. And the two people at the front desk (different from the first time I went in) still had me pay full price (actually, they tried to charge me extra first) even though my necklace is destroyed. $30 for a botched job is $30 too much. Just be careful and make sure you give explicit instructions if you go there. read more

I would like to give Daniels jewelers at the Whittwood mall The manager, her name is Maria is a total Witch‼‼‼ non-only was she extremely rude on the phone but in person at the store. I went there today to have several pieces of jewelry repaired etc. Henry, the jewelry repair man was extremely courteous as was The sales person helping us. I do not recommend going to this jewelry store‼‼‼ I have been a resident of this area send 1970. read more

We got helped By Maria she was so very helpful!I was able to walk out with the ring of my dreams thank you so very much Maria! read more

Daniel's Jewelers - Jewelry Near Me - Whittier, California

Oh man this place has been my go since I move to whitter in 2014. Deals and fine jewelry what else can you ask for.

My mother in law Rainy Kazen wanted to make sure to thank Sully, Alicia & Raquel for wonderful service and excellent customer service. They were attentive and very helpful in helping her pick out the perfect anniversary ring to celebrate 38 years of marriage. There are negative reviews and they are BS. This store is great and she highly recommends anyone who wants to have a great experience picking out something special and memorable. read more

The girls in there are so nice! I went in to replace a gold chain for a necklace and they were super helpful. They even cleaned my engagement ring for free. read more

Though all the ratings are pretty low, I have never really had a problem with Daniel's. I came in a few months ago looking for a small band for the my girlfriend and was greeted as soon as I walked in the door. Like all jewelry stores, they try to push their credit cards on you (almost 30% apr!) and they like to show you the flashy stuff. If you know what you are looking for this is a nice store to compare prices with. They seem to always be stocked, and offer to find you what you need if they do not have it. Everytime I go in they tell they are having a sale, but it must be the same sale as everything is always the same price whenever I have been in there. read more

I was extremely interested in purchasing a band and potentially an upgrade on my ring. I walked in and got greeting nicely. These a large purchases and it takes time to make a decision on these purchases. Once I was there for more than 10 minutes asking questions the manager Maria who was helping me started to seem very annoyed. She seemed like she was trying to push me out and didn't want to wait on me any longer. I was the only one in the store so I didn't know what her deal was. I walked out and decided to walk back in just to speak to a manager. Once she told me she was the manager I was taken away. Why would you push someone out and have such an attitude with someone trying to spend thousands at your store. I was so bummed I couldn't shop there anymore because of the experience I had. My ring was bought at a Daniels and now I'll never go back because of her. I hate that. Word of advice don't go to this store. Go to another daniels because Maria will make you feel stupid and she is not willing to take time and help you. Horrible service and she has no business dealing with customers buying jewelry. Shame on her. read more

Daniel's Jewelers - Jewelry Near Me - Whittier, California

The friendly welcoming staff always make it an enjoyable visit. Maria is the best! She knows her stuff. I moved away from Whittier several years ago yet I keep coming back to this Daniels, I'm a forever customer :) read more

I just wanted to get on here and say that I walked into the jewelry shop not expecting much but to look around. I was greeted with my boyfriend very friendly by a two ladies named Mayra and Sully. We originally walked in to look around for not a ring but a baby bracelet with an option to engrave. I just wanted to say that we had a great experience with these two ladies who not only took care of our needs and requests to see the items that interested us but also their friendly smiles and positive feedback on any questions we had. Mayra and Sully also helped other customers around the store whom were also shopping around and I could tell they had the same energy all around. Since we went in during these tough times and this pandemic happening worldwide COVID-19 I'm glad there are employees that look past that and try and make every potential customer happy and welcomed at this store. read more

My fiance and I have been here about three times and every time we have experienced great customer service. First time my fiance went in to buy my engagement ring and had a good helpful experience picking out my ring. We recently went to look at wedding bands and Maria helped us. My fiance ended upgrading me to a new ring with matching wedding bands and Maria was so helpful and friendly. We just went back this weekend to look at bands for him and had a great experience as well. Every time we walk in we are automatically greeted and helped right away or told we will be helped shortly even if they are with another customer. read more

Horrible customer service. Never once have me and my partner ever had a problem going in to a Daniels to make a payment on our account. However coming here, it always seems to be a problem. Came in to make a payment and Melody threw a hissy fit that I was making a payment here. I gave her my last receipt which had my account number on it and she proceeded to tell me it didn't.. when I clearly stated it on there. She also didn't think I could pay my bills because when I paid over my amount she seems surprised. Supervisor next to her did absolutely nothing. At the end of the day, horrible customer service and they don't care about their customers. Maybe a phone call to the big boss to report their store will help them wake up and at least pretend they like customers! NEVER AGAIN! read more

Im blessed they gave me a second chance at building my credit that was cool they gave me That opportunity friendly staff great help read more

This place is horrible. I walked in to three sales associates standing behind the counter just looking at me. Ummm... Ok? I'll say hi I guess. No greeting whatsoever. One of them decides she'll help me out. I told her I wanted to see their princess cut solitaires. She then proceeds to point towards that direction. The first diamond she pulls out is a 1 carat. "Excuse me, do you have a cloth to wipe this with?" She asks, "Why?" I said, "Because their is a smudge on the diamond of a fingerprint". How am I to look at the clarity with a fingerprint stain on the diamond? So she yells out to Yolanda or whoever and she brings a micro cloth over. I then asked to see the 1.5 carat. She then proceeds to ask for my ID because this ring is "over the limit". Ok? I didn't have my ID with me so she had to wear it on her pudgy hands. She then proceeds to asks me to compare my diamond with the 1.5. Ok? Obviously I'm there looking to upgrade so my diamond won't be as big. She then says, "Look at this diamond compared to yours. It's like bam in your face!" Wow! Not only did this girl look like she just graduated from high school and had too much McDonald's... She was very unprofessional. Did she even know anything about diamonds? Probably not... I will go elsewhere. Do not come here. It's a joke. read more

Godfrey and his new crew are an amazing team. The day started out rough, but in the end everything they did was for me. Stupid credit people made this experience a living nightmare because was there mistake (fiance company) but Godfrey and Elias turned everything around and did a wonderful job. I'm glad I decided to work with them. read more

I came here today to look at the love song collection seeing as I have a gift certificate, and I ended up waiting for 20 minutes just to receive horrible customer service, the girl that helped me was so rude, and wore way too many rings on her fingers. (It was weird) Don't waste your time here, go to the other Daniels or Robbins brothers. read more

I just had a pair of my wife's ear rings repaired at this location and they damaged them beyond repair. I asked that a post be replaced and they agreed to do it for $45. Well, the post was replaced but they broke the rear safety clasp (which could not apparently be repaired by their lackey jeweler). What's worse, one of the stones was missing as well! Unbelievable! The manager was unapologetic and acted like she was doing me a favor by telling me that there would be no charge for the repair. (No charge for jacking up my jewelry...I should think not! I could have done a better job in my garage!). She as much as called me a lier by first attempting to say that I brought in the ear rings in with the safety clasp damaged and then proceeded to tell me that the jeweler said that he couldn't fix the clasp so he was being nice by not charging for the repair. I told her that the clasp was intact and in perfect working order when I brought them in...why wouldn't I have requested for them to repair that too...I reasoned if it were broken? You can't wear them in their current state...how does that even make sense? She didn't know what to say when confronted with logic and started back paddling. At this point, the ear rings are worse off then when I started. And now, the clasp can't be repaired and there is a big hole where a stone used to be...wow...I'm shocked beyond words. What a miserable bunch of unprofessional, uncaring and unapologetic employees. I will never do business with Daniels again. Avoid this place like the pleague! read more

My husband bought me a beautiful ring for Christmas. Unfortunately it was too small and could not be sized. I was told that they had my size at a different store, and they would ask for it to be transferred to their location for me to exchange. They said it would take two weeks. Two months and several phone calls later, the ring was lost. First they said it was taking longer than expected because they were doing inventory. Then someone told me UPS lost it. Then someone else said it was sent to the wrong store and then misplaced. I had to pick something else out, and I did, but over all I am disappointed with the customer service and the piece of jewelry I ended up with instead. read more

Love Maria!! She always goes above and beyond for you! I've been going here for my jewelry for years ...they are always there to do what they can to helThank you Maria! Alicia is also a big help too! They are both amazing read more

Horrible place! I came in the week of Christmas to pierce my 3 month old baby's ears. They were not that busy and they told me that I had to make an appointment. No where on their add does it say by appointment only. Whatever, I made an appointment for the following week. The guy doesn't write my name or phone number down, I thought that was odd. I asked him, aren't you going to write me down? He says, oh it's ok you are the only one coming that day, plus I'll be here. When I came in for my appointment they tell me, oh the lady who pierces ears is not here. What the hell!!! I was so upset. The dumb ass guy that made my "appointment " was there and didn't say a peep to us, at least apologize you jack ass. I said, you guys can't even call your clients to cancel?! What kind of business are you running. read more

Very friendly sales people. It took me a longtime to pick the diamond earrings I purchased eventually. Pulling the earrings in and out of the case. Prices are a bit more than others in the area but quality, knowledge and service are what you pay for. read more

Went in to upgrade my wedding ring and Raquel gave me the best customer service and assistance I needed to make my final decision. Awesome store been a customer for 20 years! read more

Horrible customer service. Walked in the other day and was COMPLETELY ignored by the woman behind the cash register. No hi, how are you, I'll be with you in a minute. None of that. It's like I was invisible. The other woman working came up and told me she'd be with me in a minute, then proceeded to help the people who came in after me. I was so upset I just left. read more

The other day my boyfriend took me to this location and from the moment we walked in we were given the best service. Raquel greeted us immediately and helped us the whole way through our experience. We were picking out a promise ring and she gave us so many beautiful options and gave some of her opinions that could help with my overall decision. She made the process quick and easy and she was so sweet! The other ladies that were working that day were so helpful as well! When Raquel had to leave, another lady took over (I forgot her name I'm sorry) but she was so sweet as well! They sized me and had the ring ready in 20 minutes. I walked in not sure on how that whole experience was going to go since I've never done something like that before, but thanks to the ladies and the jeweler, My expression was the best! read more

Unbelievable , I walked in today at approximately 1:40pm, was greeted but couldn't believe the demeanor of both employees when I asked if they do engraving. They looked at me as if they'd never seen a retired veteran before. Although , now that I read the reviews, it explains itself. Not to mention the employee's attire....ghetto. One of the responses of the company of a previous review even admits they repeatedly disappoint customers. Haha! Sounds like poor business habits. It's time to pack it up Daniel's. Whittier doesn't need you or your rude employees. Read your reviews , and get a clue. read more

I just came back from Daniel's Jewelers in whittier at the whittwood wanting to purchase a ring for my husband but not knowing if it would even happen I honestly didn't go in there expecting to be able to leave with the ring but thanks to Sully, I was able to find a ring that I loved and was able to walk out with it today and now I will have it in time for my husband's birthday I highly recommend Daniel's Jewelers for anyone who's looking for great customer service with great deals thank you so much I really appreciate all your help Daniel's jewelry this is my spot to go to with my approved credit I was able to purchase a ring for a very good deal read more

This place is awful! Just awful! I walked in hoping to purchase my fiancé an engagement ring and two workers were there but didn't even greet and just stood there. Jimmy very rude and does not see like he wanted to work there. He has no customer service skills. Never going back there. Worst experience I have ever had. read more