If I could leave 0 I would!! Under no circumstance should you ever bring your car here!! These…read morepeople are liars and flat out crooks!!! My 17 yr old daughter brought her well maintained truck up here for an inspection. They failed her and gave her 2 pages of issues with her truck. Even sent her a pic of the "nail in her tire". I had her take it to another shop where she was told she has no issues that would stop her from getting a passing inspection. Are there things we should address yea but nothing major to cause her to break down. The nail in the tire didn't even exist!! It was a picture of someone else's tire or pulled from the internet! How these people sleep at night knowing they are scamming the very people in their community is mind blowing to me.

Fast, Friendly, Professional Service at a fair price. Ricardo picked up the phone on the 1st ring…read moreand was very friendly and patient.We explained our situation and he said, bring the car in now. We told him it was our first visit to their place of business and he really rolled out the red carpet. William the Service Manager was very polite, courteous and made sure the car was taken in right away. We were in and out in 1 hours. Really good people at American Pride Automotive. They proved that you can still treat people with kindness, dignity and respect and "EARN" their business. We will be customers for life. Thank you!

They are the best,trust worthy,and the price very reasonable and fast thank you againread more

Always able to get straight answers to my questions and reliable, trustworthy diagnosis prior to…read moreservice or repair work. All you could ever want in an auto service center.

Our rental car got a flat tire in the late afternoon before Thanksgiving, so we stopped by the shop…read moreafter confirming they were open. Mr T and his wife made us a priority upon our arrival. For a modest price, they confirmed there was a nail in the tire and then swapped the tire for the spare in the trunk. We were visiting from out of town, but if we lived nearby, this spot would absolutely be our go-to for any auto mechanic needs.

They helped me get back on the road quickly and oh so friendly! Great people great shop! Passing…read morethrough or local. If I'm stranded once again I'm calling them! Thanks for all your help and advice! Love, Philly

Took vehicle in for state inspection and got a call saying sway bar link was just hanging and to…read morepass inspection it would cost $240. Told em to put rejection sticker on it as they were not going to rip me off. Basically as photo shows just needed to put end into bracket and screw a new bolt on. Not sure how they came up with $240. They also said it passes now but sway bar bushings would need to be replaced and quoted $400 something bucks. Bushings are not expensive and doesn't take long to replace those. Place is sketchy with mechanics looking for work to make money for the business, but if you want to blow money and over pay then this is your place.

We are AAA members, so we always take our cars to AAA. These guys are fantastic! They are always…read morevery courteous and honest! We tell them "No rush.", but they usually get the job description be within 1 day.

My patient was in a hit and run in his handicap van... they volunteered their van to transport him!…read moreIf I ever need service I will go to them! Wonderful people!

I just want to take the time to thank Joyce, Abbey, Daniel etc at Modr's service center. I was…read moredriving from Va Beach when my car broke down in New Kent and they were able to turn a negative into a positive. The hospitality and grace that was displayed will forever be imbedded in my heart.

The radio in my truck went out. I got a quote from an Audio store in Newport News, but I felt…read moreuneasy having them work on my truck after reading mixed reviews. My daughter told me about Safe & Sound, and my wife and I stopped by to chat. The quote was a little more, but the peace of mind is worth it. A family-owned business is always better than an impersonal business. I am pleased with the work and the instructions afterward. They also told me to return if I had any questions or concerns. Thanks to YouTube, I could figure out the one problem I had. The sound is fantastic, and the voice commands work great. I strongly recommend them. I would like to add that if you review Car Audio Radios on YouTube, I noticed some people say you can do it yourself. Unless you want to set your vehicle on fire, I would suggest taking it to the Pros like Safe & Sound.

Quality high end products at a reasonable price. Friendly people, no BS. Not cheap but if you…read morewant great tunes, this is the place!

I needed new mud tires for my lifted Chevy. The service is quality and they have a range of quality…read moretires in stock and reasonable prices. They were able to get me in for service quickly and on my merry little way sooner than any other place I called. I had the pleasure of meeting the owner while I was there as well. The staff was friendly, warm and welcoming. As a new member to the community, I'm grateful to have received such great service. 10/10 recommend!

I have used them for years. It wasn't Tire Traxx at one point back in 2012. They were off of Curtis…read moreTignor in Newport News then. Because they offer quality products I don't have to go to them much for tires. But I have gotten tires from them 4 times since 2012. Not because of wear and tear, but due to damage from nails, screws, etc. The tires always pass inspection. And these are used tires. They have even come to my job to change my tire. I love this place because they are HONEST, have GREAT CUSTOMER SERVICE, and provided me with a SPECTACULAR CUSTOMER EXPERIENCE!!!! Point blank..

The owner, Bill Kessler, is an honest and sincere business man who understands your vehicles needs…read moreand describes the issues in a very detailed way which helps the owner make a wise decision on their vehicles repair options. Highly recommend this business.

Kessler automotive is the best auto shop in Toano and Williamsburg!! Extremely honest & fair in…read morethere pricing and repairs! They saved me Hundreds of dollars on my AC repair and after being miss quoted by several other shops I will only ever Recommend and bring my Vehicles to Rick at Kessler! ALSO after picking up the vehicle my fiancé drive home and she informed me that the check engine light also went off. My check engine light had nothing to do with my AC compressor. My Honda Pilot had been running rich (gas to air ratio) ever since I bought it and they adjusted my valve ratio free of charge!!! These guys are Great!

these people are great and always do the best possible with what the customer hasto work with…read more reviews should be againest the law. i could be the competition. in reality most people who write reviws are people who cry victim at the drop of a hat and has no perception of logical sense. poeple who are happy go about their life. only those who are unhappy want to be heard

When my car got in an accident, the tow truck guy highly recommended going to Scotty's. Big…read moremistake. Long story short, they refused to work on my car because of what the tow truck guy had told them about my car when he originally towed it and they were worried something else would go wrong with it and that they'd be liable for it. They wouldn't even put oil in it. What kind of repair place does that?? And their cost to keep my car at their place until I could get to it the next day was insane! I ended up paying nearly $200 for nothing to be done to my car. Highly frustrated with this business and would not recommend.