At first I was pleased with the initial consultation with Christopher and Diana. Their response was…read moreimmediate and they to found a time to give us a formal bid for a 15x25 paver patio. We were told that we were working with a family business that was given to the son and his girlfriend and they had been working together for 7 years (later Diana told me she was new to the business). They gave us great ideas how we could design our patio and fire pit, did measurements and said they would email a quote the next day. The day came and went as well as four other days. I called and texted per their voice mail request with no response. After I left a negative review, they got back to me stating their laptop and iPad were stolen. I gave them the benefit of doubt and they gave us a small discount off the price of the job. We decided to proceed. I give them 2 stars and here is why: 1. Chris was never seen or heard from again - they stated his Dad was sick and he left for Mexico for the summer. 2. Diana was only on site very briefly and occasionally - a handful of times, which I actually have documented. 3. The crew of 5 that was promised along with Diana or Chris always being on site only happened after I quit being polite and the last 2 days of installation, minus Chris or Diana. Diana only appeared after I said I was not releasing final payment. 4. The patio was to be level with the grass, per Chris they were to dig down 6-8 inches, the crew dug down 1 inch, I complained and a crew of 2-3 came out the next half day to dig deeper. Patio is still a good 3 inches above grass line. 5. Crew had no idea the size, dimension or details of patio, they kept asking ME how it was supposed to look. 6. Crew had the circle kit / pit in more than half the patio, I said that was not the design, had I not caught this, my pit would literally be off my second step - all unusable space. 7. We went back and forth from 1 step to 2 about 15x as the crew said they could then couldn't do it. 8. The pavers were laid incorrectly, when I told the two man crew they stated "don't you like it"? We had decided on particular pattern that wasn't being followed. Texted with Diana (as that was our only communication since we was never out to monitor the guys) and told them to relay the pattern. They tried to take the easy way out instead of relaying all the pavers, I said "Not acceptable" and directed them to pull them all up and start again. 9. I was told by a crew member who was laying the pavers that the border would have to be laid different directions on each side, horizontal on one and parallel on the other - I said NO they all can and will be laid in the same direction. 10. After pavers for patio were laid, the crew began to load all the leftover bricks - which were a ton. They had cut my grass 2 feet wider than they should have (since they had no plan to follow) and said I could plant grass. NO - we had plenty of pavers left, after a call to Diana they did lay the additional 2x15 feet of pavers. 11. Fire pit was NOTHING like we agreed. We told them we wanted a propane pit, the igniter switch and start switch on the side. Chris stated "NO Problem" and that he could even build a cover for the tank. NONE OF THIS HAPPENED AND IT WAS A DISASTER. 12. Fire pit was supposed to have a cap around the top - crew never finished it, built it too tall making for the cap to not be installed. the pit should have been 33" circle fire, we ended up with a 24 13. Diana brought me a regulator for a bbq/propane, had I used it for the pit it would have blown up. 14. To get my fire pit useable and somewhat appealing cost me another $300 - After my text to Diana about holding payment she removed that cost from my final bill. 15. The plastic trim that goes around the pavers to hold them tight was not complete around the back of the pit circle, I was told it was not needed, have you ever seen half a border, it looked unfinished and forgot. I stated they needed to finish the border whether it was cosmetic or not. 16. The same day I made final payment to Diana, Chris sent me a message to ask if the patio pavers was done to my satisfaction, he never replied to my response. 17. After having a rainy day, the patio is NOT level and we have water that pools and sits on top of the pavers. Had Castro their Project Manager been on site like he was the final two days, I believe this all would have went a lot smoother, had less problems and errors and I would have had a pleasant experience. If you want to be the project manager, do all communication by text, and have nothing done that was promised, this is your company. May 2020 - Due to the poor build quality, danger to the lack of ventilation and the igniter being below the burner our firepit was a hazard. Our pit did not pass inspection and cost us an additional 3k to have a professional company rebuild the whole pit.

These couple are scamming people in King County. Be aware! The law enforcement is chasing them Now…read more They showed up at my house, gave me a proposal with a Competitive price, took my check and never showed up to do the work. They are dangerous! The guy's name is Christopher Herrera and he shows up with a woman he says is his wife. He has tattoos all over face, neck and hands.

I can't say enough good things about this company. They do careful work, have excellent…read morecommunication at all stages of the process, and guarantee their work. I had a retaining wall built at the end of my property with a small terrace added because the slope was a bit too high for a single wall. Because a retaining wall is an incredibly expensive investment (and one which can go horribly wrong if not done well!) I was extremely cautious before deciding to embark on this project. They answered all my questions thoroughly, made me feel comfortable that they would do it correctly, and did an excellent job. They even gave me references of customers who had similar walls built years ago! Talking to those people (who were equally thrilled with their work) was what really pushed me over the edge into accepting the bid. The end result is so beautiful that I've had most of my neighbors over to admire it; have been flooding my friend's and family's texts with pictures of it, and basically made me excited again about a yard I've neglected for years. I wouldn't hesitate to have them out again. Overall very wonderful work, done well and safely and with a beautiful end project. I've actually never written a Yelp review before, but their work was so solid I had to do it this time.

Jonathan, the project manager, was very pleasant, professional, and easy to work with. He…read morecommunicated clearly and seemed knowledgeable about the project details and estimates. Unfortunately, I cannot recommend the company based on how the final issue was handled. The night before our scheduled project start, the company refused to explicitly include the 12-year labor warranty in the contract, despite this warranty being promised to us from the beginning. Since the warranty was an important factor in our decision to proceed, we chose not to move forward without it being documented in the contract. The following day, I attempted to contact the owner or manager to discuss the situation, only to discover that our phone number had been blocked. We spent considerable time and effort preparing for this project, so having the issue arise at the last minute--and then being unable to discuss it with management--was extremely disappointing. I recommend that prospective customers make sure all promised warranties and terms are clearly documented in the contract before committing.

I hired Green Star to clear out the forest of blackberry bushes growing in my yard, as it had grown…read moreout of control over multiple years. They did an amazing job! All the blackberries were cleared and most of the roots dug up, for a comparable price to other quotes I got from landscapers who didn't offer to dig up roots. Javier kept me informed throughout the process, communicating when his crew would be there and keeping me updated. He answered all my questions, including assuring me that no chemicals would be sprayed, as I was concerned that my rabbit would get sick if he ate any of the nearby grass. Great service and communication. I would definitely hire Green Star for future projects.

I asked Javier for a quote to thatch our backyard, aerate everything, throw seed and peat moss…read moredown. He came out a few days after we connected to give me a quote. Once I accepted, he was able to do the job within a few days!! Javier and his team just left. WOW! They had to thatch the backyard 4x (we hadn't done it in 30 years). He and his crew worked efficiently and did such an outstanding job, I wish I could give them more than 5 starts. I highly recommend Green Star Landscaping. We will certainly use them in the future.

We were thoroughly impressed by Hearth & Home's responsiveness and professionalism. Miguel…read moredelivered a competitive quote and detailed mock-up the same day as our consultation, beating out several other contractors. His communication was excellent throughout, and he was genuinely receptive to our vision for the patio. When unexpected issues arose during construction--an exposed foundation and a renegade pipe requiring replacement--Miguel tackled each challenge quickly and effectively. He even gracefully adapted when we discovered the fire pit needed repositioning due to code requirements, finding a solution that worked perfectly. The project did take longer than initially estimated, stretching to about three months rather than a few weeks, but this was entirely due to spring weather and the need for consecutive dry days to pour and cure the concrete properly. Miguel's team worked as soon as the conditions aligned and delivered excellent finishing touches and cleanup. What impressed us most was Miguel's genuine pride in his work and commitment to customer satisfaction. Every detail showed care and attention. The final result is beautiful, and the price was highly competitive for the quality delivered. We're grateful for their work and wholeheartedly recommend Hearth & Home for your next home renovation project.

We used Hearth and Home to complete some concrete work and install a new flagstone patio. We love…read moreboth areas and the work was completed as expected. Miguel was a pleasure to work with.

Brandon and his crew transformed the front yard into a lovely cottage garden. Something is always…read morein bloom and it's a show stopper for neighbors who walk by. The new deck on the front is a perfect spot where I sit to watch children playing in the park across the street. Brandon was creative in his design and then went above and beyond to make sure things were done beautifully.

Owner Brandon Grote of Grote's Garden Design continues to maintain the beautiful, extensive…read morelandscaping design on our property which he originated two years ago, bringing in new plants, soil and mulch, cleaning the beds and grounds in anticipation of spring. His work ethic and that of his crew is remarkably great! I appreciate very much his ability to communicate and work with me on all aspects of our needs for the grounds, beds, trees, plants and paved courtyard, those aspects of our garden which we enjoy year round. I highly recommend Brandon and his crew for their knowledge, special care of our plants and trees and their coordinated, efficient work habits. I couldn't be more pleased with the work and cleanup they did for us this past week on a cold January day! Each and every time Brandon works for us, he produces outstanding results!

As good as it gets!…read more After getting a couple of quotes, we chose Custom Pavers & Design because the bids were about the same but they seemed more professional in their approach. We are not disappointed in choosing them. They did our driveway, path down to the house, 8 stairs and a patio in front of our house. All are done extremely well. The installers are perfectionists and it shows in their work. Highly recommend them.

Pablo and his team did a fantastic job on my retaining wall. They were prompt and great at…read morecommunicating the process. The job was completed on time and on budget. My neighbors have all admired the design and its implementation.

This team is the best. We had a relatively small project that including some custom elements that…read moreseveral other bidders were not able to accommodate. The Firepit Landscaping crew did everything we discussed perfectly. Also the price was reasonable and they were very flexible with scheduling. 5 star definitely recommended.

I recently hired Firepit Landscaping to clean up the street-side planting strip in front of my…read morehome, and I couldn't be happier with the results! From start to finish, the experience was smooth, professional, and stress-free. They offered a very fair and competitive price--definitely one of the best quotes I received--and the quality of their work exceeded expectations. The crew was thorough, efficient, and clearly took pride in what they do. The planting strip went from overgrown and neglected to clean, tidy, and eye-catching in just a short time. They were easy to communicate with, had prompt responses to my messages via yelp, and kept me in the loop for each step of the process. I left the plant choices up to them and they selected a nice collection of plants to go replace what we had to remove. If you're looking for reliable, affordable, and high-quality landscaping work, I highly recommend Firepit Landscaping!

We highly recommend Ortiz Concrete! They repaired a couple of concrete panels in our sidewalk that…read morewere pushed up by tree roots. Mr. Ortiz and his son worked hard and completed the job thoroughly and we are VERY pleased with the work they did. They did it with a very reasonable estimate which we found fit in our budget. We have no complaints or concerns.

Concrete patio is just over a month old and has sitting water every time it rains…read more Luis said multiple times he was going to come seal the concrete and check out where the sitting water is but never showed up. I've had two other concrete guys come out and they've laughed at the finish detail work and said this was not done by a professional. I also had them backfill a retaining wall I built and filled myself 50% of the way using clean washed gravel.. they used recycled 5/8 gravel with fines. They knocked over my retaining wall a few times and stacked the blocks back together quickly and not level.. oh and they tore up my driveway with their machines.