I'm now noticing that the reviews for this shop are for the previous owner. Don't make the mistake…read moreI made! Was shouted at over the phone when I called to ask for an update on the car I had dropped off. Was told he wouldn't work on it and to have it towed away to another shop citing that there were "too many cars in line" "people are always calling and interrupting me while I'm working". When picking up the car I tried to explain that I was only calling because of the timeline they gave me and the owner shouted at me threatened to fight me in the office?! Honestly, it seemed like he was having a nervous breakdown, so yeah, wouldn't recommend. Pretty insane way to treat customers.

Update: Bob retired around july/august 2021 so not sure of current quality of service - happy…read moreretirement Bob and thanks for all the help over the years!

My husband's truck was rear-ended recently and with no experience with this body shop he decided to…read moretake entrust them with his truck. He was so glad he did! From insurance to replacement parts to the rental car, they handled everything. His truck was in such unbelievable shape prior to the accident (because he's a fuss budget) and they returned it to him in a condition (including washing it!) that he was thrilled with, and that's not an easy thing to do! Highly recommend!!

Not only was everyone very friendly and helpful, they made what might have been a challenging…read moreprocess easy and even pleasurable. Not only that, but they didn't just repair my car. When I picked it up it was as neat and clean as when I drove it off the car dealership lot! I cannot recommend them highly enough.

Excellent work and they don't try to rip you off. Best prices on trailers in the area and they have…read moremechanics who know what they're doing. They sell quality parts and accessories not cheap junk like you find online.

Went in with my husband on a Friday. Set it up with Joby for them to order and install truck…read moreairbags and spray the bed liner. They told us to drop it off for two days the following week. Scheduled for Thurs-Fri. We paid them a $500 deposit at that time to order the airbags. Before drop off already getting phone calls to go over again what was needed to be sprayed even though the sales man and another employee who does the spraying came out to the truck on day one and we went over everything. We drop the truck off Wednesday night. Thursday got a call from the service manager asking me again what I wanted sprayed and also that my truck was not scheduled to be there and that they were "accommodating me the best they could". They told me on Thursday that they didn't have the airbags and they thought they might come in Friday. Bottom line about this, in my opinion, they never ordered the airbags on day one like they said. Personal opinion here as well the staff dead not sympathetic to the issues and offered no assistance in resolving this, in any way. They spoke to me like my time meant nothing, like i didn't drive over an hour out of my way for this. And that now I am going elsewhere for the airbags. After all of this the following day I called a local competitor who was very sympathetic and apologized that I had to go through that. They told me that they would be "more than happy to pick up where HTT left off". That they could have the airbags guaranteed within two days just like HTT had said. That's why I'm sure they did not order the airbags on the Friday I came in. A competitor can get it in two days but HTT it's over a week? Doesn't add up. Also... a bit sloppy on the bed liner. I had to explain several times what I needed done. Step surfaces and interior bed. See photos. Over spray, touch up brush work that doesn't look good, paint where it shouldn't be. Over scuffed my diamond aluminum plate. I told the sales man Joby that i had an 11ft body but because of the thru box it was only an 8ft bed, but when he quoted me I was still quoted for an 11ft bed plus extra gallons to spray the bumper. And when I brought this up at the payment time they ended up billing me for an 11ft bed no extra gallons. I assume this was the more expensive rate vs 8ft bed with a couple gallons. HTT lacks any empathy for customers time, money, and even getting repeat business because I for one am never coming back nor anyone else from my company. -judging by the other reviews I've read on this and other sites seems like the company/owner does not care at all in the moment but is ready to comment and try to save face in reviews after the customer is long gone. Do not be fooled.

Expensive and vey rude. Disppointed by how Joe treats his…read morecustomers, he changed his price after he started working on my car, I felt being blackmailed. Questionable quality of work. I will.never go back!

My 18 year old son rode his car into a ditch and Joe was there at 1am within minutes of a call…read more He professionally handled my concerns and the towing and worked with us and insurance adjusters to figure out best next steps. I felt I could breathe again.

M&M is a great local option with very hard-working mechanics and staff. The prices seem fair as…read morewell. I would definitely recommend making an appointment instead of just dropping in as they are extremely busy. Everyone was very helpful while I was there. Parking is limited. You just have to triple park and run into the office if you want to speak to the receptionist. Overall, very good experience and I would recommend.

Mark was incredible. I had car trouble (check engine light came on) and according to an Autozone…read morescanner diagnostics, I needed to replace the Turbo in my car (thousands of dollars fix). Mark -a total stranger to me- returned my call and explained exactly what was happening considering contextual variables that I was able to provide and brought down my anxiety and helped me decide whether to take the car on the family vacation without a Turbo rushed job. Can't thank him enough. He's got all my trust.

I leased my car here and I took it for service last week. I had an excellent experience with…read moreAriana. The service was fast and the communication was top notch. She's professional courteous and highly knowledgeable. I won't take my vehicles anywhere else.

Romeo Nissan is an amazing dealership. Always a great experience between service and sales…read more Everyone is so friendly and welcoming. I'll never use another dealership.

Great work by friendly people. Reasonably priced and timely. They also recommended future work…read moreand supplied pictures of the situation.

We had a problem with our battery that would have left us in a hard spot but Kevin was able to help…read moreus with a smile on his face. He helped us out way past work hours and he is just one of those kind souls you don't get to meet often. Best in the world!

Excellent service, Chris was friendly, professional and got the job done quickly. I definitely…read morerecommend J&H!

Mechanics Chris Cuff, Luie, Christopher Gibbs and Gerald are all very well rounded, trained…read moreprofessionals with immense knowledge in the auto mechanics industry with great service and customer care! They have always been a go to for my family for decades! The small shop is a high-volume output shop they do it all and they do it very well! If you need anything done to your car, give them a call. They are very fair priced and worth bringing your vehicles to whether it's for an oil change, gas fill ups, alignments, tire rotations or even new tires, new rotors/brakes, tuneups, suspension/steering work, any type of electrical issues or even for a NYS Inspection they are the shop to go! They are a very well-connected when it comes to part distribution shops in the area so they can easily access parts for your vehicle usually within 20 minutes of calling it in! They do occasionally accept walk-ins from time to time, but it's always better that you call ahead of time and make an appointment. You will always be guaranteed fast, friendly, courteous service from the crew over there! They also have some of the cheapest fuel prices for 87 octane gas, 91 Premium Octane Non-ethanol gasoline, as well as very fair priced diesel, and grill propane cylinder exchanges in the area! They also offer towing services if you get stranded or get into a crash! They only have 4 lifts but the crew usually pumps out over a dozen cars a day! So give them a call at 845-339-5435 to schedule your next appointment! Or just stop in and talk to Chris Cuff! They are always open Monday-Friday from 8am-12pm 1pm-5pm with a 24hr towing service! You can also stop in and pay your heating oil bill with Brittan Graff!