I USED TO LOVE WHIPPANY VET WITH MY HEART AND KITTEN SOUL…read more But that kitten grew up. And so did Whippany Vet. They still do all those services, and they do them well, but let me tell you a couple of reasons the stars have disappeared. * The price. Has at least doubled, maybe more, in the last few years. I get what it can cost to maintain quality care... but other places can provide the same care for FAR less. * The service. Has dropped way down. They know my pet very well, and they know she hates travel, but the last time I brought her there they gave me a very hard time about coming for a checkup and getting a dental cleaning the same day "because it's been more than a year". I had to convince them they knew what my cat needed. Then they gave me the same talk this time, and I did not bring her there. * The lack of care. The last time I brought her there, they removed her teeth without calling me to let me know. "Oh, the teeth were receding into the gum." YOU CALL ME FIRST. Period stop. And they trimmed her claws, which they have never done before and I never do because she never uses them. She hurt for weeks from that, wondering where the tips went. Poor soul. I'm going to side with the latest reviews that have been heading downhill. Something has changed here for the very worse. I hope the good doctors and other staff that are left can find better vets to supply their services. For now, maintaining 2 stars only because I believe there is quality somewhere back there... but I'm not testing it anymore.

Pet owners, beware of Whippany Veterinary Hospital's repeated dismissive care that endangered my…read moresenior cat. Whippany Veterinary Hospital's repeated negligence and dismissal of all concerns delayed critical diagnoses for my senior cat, Boo Boo. They refused hypertension treatment, stating that after their "calculations," high BP readings (up to 192 mmHg) were "normal," yet wouldn't explain the calculations despite my requests. This oversight endangered him during a dental procedure by ignoring an undisclosed 192/135 mmHg BP. Common senior issues like vomiting and elevated eosinophils (indicating inflammatory bowel disease), abnormal bloodwork (high creatinine, SDMA 12/15 for stage 2 kidney disease), and lung problems (bronchitis missed on X-rays) were dismissed as normal. Rockaway Animal Hospital, a respected vet, diagnosed all on the first appointment, starting vital treatments. Whippany's repeated dismissals could have been deadly; protect your pets by avoiding them. At his first visit to the respected Rockaway Animal Hospital, Boo Boo was diagnosed with and started treatment for hypertension, inflammatory bowel disease, and kidney disease immediately--conditions Whippany could and should have treated. I am happy to say Boo Boo is doing well today and is in better health than he was under the negligent care of Whippany Vet. Their repeated negligence could have been fatal--steer clear for your pet's safety. I cannot warn against Whippany Veterinary Hospital enough. That said, if you are seeking a quality and caring veterinary practice, I cannot recommend Rockaway Animal Hospital and their excellent veterinary staff enough.

I was so delighted to see the difference in my two older dogs teeth after a teeth cleaning. I did…read morenot think their teeth could ever look this great! This is the first time a visible improvement after a cleaning was noticable. Many of my pets had their teeth cleaned over the decades so this was a VERY delightful improvement. So appreciate the great work! Ann D

My Shar Pei had a growth on his right hind quarter and my usual vet, unfortunately, was unable to…read moresafely perform the removal procedure. After almost two hours of researching veterinarians and locations, I decided on The Town Vets. They are located at least 40 minutes away from me but they were completely worth the drive and then some. Dr Goswami, Nicole and Anne-Marie are very friendly and kind. During my visit they were very comforting not only to my dog but to myself. Similar to my other vet, there were challenges performing the removal. Dr Goswami kept me updated throughout the procedure and made sure I was aware of the cost so there were no surprises. Finally Dr Goswami performed acupuncture to help my boy. They may be further away from my current vet, but I will be going there from now on for both my dog and cats. Many thanks to Dr Goswami, Nicole, and Ann-Marie!

I never really came here all that often on my own, and the hospital itself has been completely…read morereconfigured and renovated since I made my last visit some years ago, but it left a very positive impression. We always had animals when I was growing up, primarily cats because my mother was allergic to dog dander. I had nothing against cats, but...being a boy...I really wanted a dog. Give my sister her due-- she did the due diligence and learned that the Keeshond breed, because of its plush fur, would be less likely to cause an allergic reaction. While still living in Wayne, we got a Keeshond named Kiku. My sister was right; my mother wasn't allergic. It basically became, almost by default, my dog. I walked it before school, after school, and in the evening. It had an unpredictable disposition and scared a lot of people, but I loved that dog. When it had to be put down, my father was the one who actually brought the dog here to have it done. I sometimes accompanied Dad if the animal needed shots or needed to be "fixed," but not for this. I didn't come along this time; I wasn't up to it emotionally. My father missed Kiku (as did I), and acquired another Keeshond named Cookie, a female. I don't know if the different temperament was due to the different sex, but Cookie was a gentle sweetheart. Again, she was basically my dog. I had to walk her in the morning, in the afternoon, and at night. One night, in my late teens, I came in very inebriated, and basically collapsed on the floor downstairs before I could take Cookie out on her nightly walk. When I awakened groggily a few hours later, Cookie sat there not far from me, looking at me reproachfully, her "business" still undone. I rectified that by belatedly taking her outside and offered up what apologies I could. Being a good-natured lass, she seemed to forgive me. When Cookie had to be put down, it was still my father who did it. I still couldn't bring myself to participate in the process. Unfair to Dad? Yeah. But it was one of my more pronounced weak points. I had trouble dealing with the death of a loved one, animal or human. When I got my own place, my sister "gifted" me with a feral cat named Bella. I didn't really want the cat, but I didn't say no. I figured she'd be company. She destroyed my furniture, raked my arms with her claws when I tried to be friendly, sometimes threw up on my carpet. But, like 2 uncongenial inmates sharing the same cell, a "bond" inevitably forms in time, and so it did with us. As she got older, and became sick, I brought her to Basking Ridge Animal Hospital and an operation was performed (I can't remember at this point what her exact ailment was). It bought her more time, and...maybe because of the "trauma" of the operation...she was more affectionate after that, coming to sit on my leg when I came home from work at night, resting her paws on my kneecap. Not too long after that, she abruptly stopped eating and drinking. I bought several cans of cat food, opened them all, and spread them around her, desperately hoping to tempt her out of whatever was ailing her. She was oblivious to my efforts. I knew her end was near, and I hoped she could die "peacefully" in what had become her home, but I knew that was unrealistic. Was she in pain? Was she suffering? I had no way of knowing (she was silent, not even offering up a plaintive meow), but I couldn't deal with the thought of her dying in silent, protracted agony. With a heavy heart, I put her into her "cat carrier" and brought her to the hospital. The doctor examined her, and said, "I think it's time. You've done all you can for her." Reluctantly I petted her goodbye and left (I really do hope she didn't feel I was abandoning her). Like the kid whose father attended to the "dirty business" of putting a suffering, aged animal out of their misery, I couldn't bear to be there for the "final act." Dad wasn't around anymore, though. I had steeled myself to come this far, but I couldn't stay in the room for the finish. Maybe I was a coward, or maybe I just felt things too deeply (I've been called by someone who has known me for decades "a gentle soul.") Whatever it was, I hope Bella understood, and forgave, as much as any animal can understand and forgive. I went back into the main office, paid the bill, and left. On the way to my car, I'm not embarrassed to say that I cried like a baby. Not long after that, the hospital sent me a "sympathy" card for my loss. It was a thoughtful gesture, and I appreciated it. I recognize that death is an inevitable part of life, but I've never had another animal since. But my memories of Basking Ridge Animal Hospital are...as much as they can be when dealing with sickness and death...positive ones, and I'd recommend this place to anyone. In my experience with them, they impressed me as caring, dedicated professionals with compassionate hearts.

I've had my Bernese mountain dog puppy Obi since June and we have been frequent flyers of Basking…read moreRidge Animal Hospital. Dr. Hollo and all wonderful staff have been nothing but kind, knowledgeable and accommodating. Obi is an amazing puppy but has had a run of bad luck, thankfully every time we walk in Obi is met by friendly faces, excited to see his goofy self. The staff not only make Obi feel comfortable but always put me at ease as well. Obi primarily sees Dr. Hollo but has also been seen by Dr. Rotella and Dr. Blachek, I would recommend any one of these vets for your loved one. I can't thank Dr. Hollo and everyone at Basking Ridge Animal hospital enough for taking such amazing care of my pup. I don't know what I would have done without their guidance, care and support during my puppy's rough patches and I'm so happy to know I have them there for the future.

Having an appointment apparently means nothing. Was told "it's going to be a while". Meanwhile my…read moredog who has high anxiety and has his tongue hanging to the floor and eyes wide and scared. Was asked if a tech visit would be ok and I said yes. 15 minutes later nothing. After seeing my dog in distress I ask if the tech is going to come out and I'm told they are still waiting for the vet to approve that. Meanwhile people are outside waiting too. Ultimately I walked out because I couldn't watch my dog in distress anymore. Why bother making appointments if you just sit there waiting? Made an appointment at another practice and will not be going back.

Been going to their offices in Kenilworth and here for about two decades. Recently went when I got…read morea new dog and I feel like the service has gone downhill. I also felt that the staff didn't know how to talk to customers professionally which wasn't the case years ago. I've always remembered them to be friendly and courteous. This time they felt judgmental and moody.

My appointment was all about pushing toxic drugs on my dog and big pharma vaccines…read more I was also lied to and told they do not sell heart guard, which is exactly what I went there for. While waiting to pay another vet, a man came out and asked his client if she wanted a 6-month or 12-month supply of heart guard. So I was lied to. Because what she tried to push at me cuz $565 every 6 months. It is not FDA approved and has toxic side effects including death and neurological issues. They don't care about your dog, your cat, your bird, your rabbit.... They are bought and paid for by big pharma

I recently transferred my dog over to WVH due to him developing a sudden behavioral shift with one…read moreof his previous vets. From the moment you walk in to the moment you leave the staff is courteous, kind and caring with you and your fur family. I had mentioned the potential nerves due to the last vet we were at didn't have the best approach and their fear free policy actually increased his anxiety. The techs and drs were slow with him and accommodating, trying to help condition him back to the vet as a positive experience. Even with the nail trims, I expressed I'm always so nervous to cut his nails and because the other vet wouldn't help me learn. She spent the time letting me hold is paw and showed me where his blood was and where it's safe to cut. She also realized it's probably a two person job. The examination he was a little squirmy from nerve but the examination was what I expected from a Veterinarian. Again I cannot thank them or give them more praise. Im kind of embarrassed I put up with the previous Veterinary Hospital as long as I did. If you're thinking about going to Whitehouse Veterinary Hospital, they truly are the real hearts of veterinary service.

I'd gone through several vets, looking for proximity, friendliness, reasonable pricing, decent…read moretreatment, ease of getting appointments. This place ticked all the boxes. My brother is a vet in another state and at first I double checked the diagnoses & treatments by calling him. But every time he and MVC were on the same page. And MCC doesn't overcharge... just what's proper. My pets are well treated & everyone is considerate.

Dr Coleman has moved to Stirling from Gillette. This office is now located right off Valley Rd in…read moreStirling btw Jaeger lumber and the Delta gas station at 321 Warren Ave. The new office is very nice and cheery, and always very clean. The staff is always so kind and compassionate to all the animals. I truly believe the staff enjoys working there. I never ever feel rushed, and all of my questions are always answered. Dr Coleman is a wonderful vet. He never pushes treatments he deems unnecessary, and he has a very through, calming and laid back approach.( not like some vets that I have gone to and they just see $$$ signs.) Dr. Coleman has the best prices around compared to other vets in the area. I can't tell you how many times I came in there frantic, upset, crying only to find out my dog was fine, or just needed an antibiotic... if your looking for a good vet for your pets then this is the place...

I was amazed by this place, the staff were incredibly knowledgable, friendly, caring and I could…read moretell they were there to help my pet not just take our money. I would recommend everyone go here!

The actual care our pets have received at Eagle Rock is generally very good. Dr. Lewis in…read moreparticular is exceptionally caring, listens well, appreciates our concerns, answers our questions thoroughly and is typically very compassionate. Additionally, the staff is generally pleasant, conscientious and professional. But - and the but is substantial - Eagle Rock's policies seem to almost always necessitate expensive additional, many times unnecessary or repeatedly declined tests, shots and treatments. There has never been a "quick stop by for a vaccine" before boarding or "can you take a quick look at this" with Eagle Rock in the 5 years we've gone there. There is always an upsell for something additional. After a recent upsell on an annual exam only 7 months after the last annual exam, I calmly explained that the only reason we needed to come in was for the shots. I was told the recommendations were Eagle Rock's policy; I was offered a call back from Dr. Miller, who is listed as Eagle Rock's owner on their website. Dr. Miller called me back, and when I suggested we plainly acknowledge that for our 3 (rescued) pet household, Eagle Rock's veterinary practice management and visitation monetization strategy was starting to wear thin on us, Dr. Miller condescendingly denied even understanding what I meant by "upselling" or "practice management" (both core ideas presented at virtually every veterinarian trade show in existence - Google it). He then followed up with a parochial lecture on "standard of care" which implied irresponsibility on my part ("maybe you don't think your dogs require so many visits, but they age 4-5 years so we want to see them again") and - with the suggestion that I bring our dogs to Petco for vaccinations since "money is clearly an issue" - a cheap one as well. I ended the call with "Well clearly I have been 100% mistaken, nevermind". I can't remember exactly what couple of words Dr Miller said, but the unmistakable tone was "Yes, clearly *you* were mistaken." The customer doesn't always need to be right, but any business, if they don't agree with the customer, should at least acknowledge their opinions and experiences. But if a business chooses to belittle a customer, they won't be a customer for much longer. Have it your way, Dr. Miller. One less family of pets for you.

Dr. Sal is amazing! My cat was misdiagnosed for almost two months by two different vets. After…read moreexamining my cat and listening to her history he basically knew right away what was wrong......cancer. Dr. Sal's staff kept Georgette for the day and did xrays and bloodwork. Dr. Sal called me right away and said he had bad news. Tests confirmed cancer. How did he know this right off the bat and two other doctors got it wrong? He knew because he's seen a lot in his 36 years of practice. While he didn't sugar coat the diagnosis, and basically left me speechless on the phone with my options of amputation or euthanasia, I am appreciative of his honesty. We elected for amputation and Dr. Sal somehow managed to fit her in and get the surgery done as both he and I couldn't stand to see her is so much pain. Dr. Sal did a great job with the surgery and I am happy to say Georgette is running around the house, jumping on the bed, climbing stairs and even killing mice. My cat owes her life to Dr. Sal and his technicians and I am forever grateful for his expertise.

Priced out of veterinarian care The only reason we ever order meds outside of the vet's office is…read morebecause the vet charges 25-30% more than getting it at Chewy or Costco etc. It isn't enough for them that that they have overpriced the vet visit cost. I feel like they aren't taking a look around their community to see that people are without work, or paying substantially more for EVERYTHING. I really liked Dr. Martin at Califon Animal Hospital, but this felt like the practice is so oblivious to the issues we are all facing - which could now come between us and getting the adequate care for our pets. For those of us who still have jobs, none of us have gotten huge raises, we've only gotten higher bills. When will it end? They tried to justify this high fee by saying it takes an hour to process a prescription request. I have worked for a free nonprofit medical clinic and there was no way it took an hour unless we were processing patient assistance program forms. They tried to excuse it by saying they have 3000+ patients (is that saying that they have too many patients??). I am wondering if this money grab looks at the job market or the dire situation of cost of living increase we have all faced over the last year - or if it's only looking at their bottom line and how they can make a little more profit off of us. Update July 2026: Really disappointed in this practice that is overcharging and nickel & diming customers to the detriment of the animals they serve. Received a quote today that was a FOUR HUNDRED PERCENT (yes, 400%) increase from another vet I used in a former state and they tried to excuse it by stating they provided superior detail (all the while all the other Local vets dont have loss of pets under their care nor changing as high a fee).