Every part of my facial was perfect. Jennifer is a Master at what she does. Products are…read moreexceptional, massage was so soothing, no pushing products. The space is kind, soft and relaxing. Thankful to a neighbor who recommended Pretty Please and thankful to the universe that Jennifer is so talented at what she does. Highly recommend. Continued success to Pretty Please.

I try to get a facial every few months and I've tried a ton of places around the city -- Pretty…read morePlease is one I'll be adding to my rotation and one I'll definitely recommend to friends. The space has a beautiful scent that puts you at ease as soon as you walk-in. I had a signature facial and it really set a new standard for a facial for me. The facial and upper body massage relaxes you, I can't imagine not having a facial with such a nice neck/shoulder/arm massage again. The products they use don't have a strong fragrance -- every detail was perfect. They do give product recommendations after the service but there's no pressure and it doesn't feel sales-y or uncomfortable the way it can at other salons. Highly recommend my facialist Amy!

Ive been looking for a new person to work on my skin and through lots of research I found Jasmine…read more She is great! She not only talked skin but she also asked my about my diet, my water intake, etc. All the things that effect your skin. I will be back every 6 weeks.

I'd be very cautious about getting facials here if you have acne-prone or sensitive skin. I had a…read morelot of extractions done during my facial, and my skin broke out horribly in the weeks afterward. It felt like far too much was done at once, especially for skin that was already acne-prone and sensitive. I was also sold a moisturizer for around $60 that ended up making my skin red and irritated. I'm sure others may have a different experience, especially if they don't struggle with acne or sensitivity, but I really wish I had listened to some of the other reviews before going. I was already considering Accutane beforehand, and my skin became so much worse after this facial that I'm now on it. Please be cautious if you have reactive or acne-prone skin.

A monthly membership for a few years! Wonderful staff,…read morefacials and perks! Highly recommend for your facial needs. Cleo is the best

I've been coming to Silver Mirror for over a year and it has been such an amazing experience every…read moretime. They really do so much in every facial and they sell the products they use which u have also purchased. I always recommend my family and friends to do at least one facial a month!

I need to write Bonnie a review, because she really saved and healed my skin. I had a deep cystic…read morepimple that was injected numerous times and did not go down in the slightest. ONE visit to Bonnie and a few weeks on the updated skincare routine completely eliminated it. She is so kind, thoughtful and knows her stuff from all angles as it pertains to skin. I can't recommend her more!

I've been waiting all decade (lol) to finally get a facial by Bonnie now that I am vaccinated…read more Everyone in my family goes to Bonnie for facials. Before I ever lived in NY, I heard about how Bonnie gives "the best facials in existence" from my entire family. No surprise that she has all 5 star reviews on Yelp. The experience was somehow even better than anticipated. Bonnie is a real master of her craft. She can and will restore even the most inflamed irritates and stressed out skin. She has all the knowledge and training of from her years working in dermatology, her expertise is clear, but so is her CARE. She cares for her clients and their skin. Also she is so kind and sweet. We did a deep cleaning (because my skin needed it!) A peel and LED light therapy. With Blue and red light. The Blue kills the bacteria and red heals the skin and its anti aging, but with one treatment you get a nice glow. While I don't care much about having a tan, I do value the bacteria zapping benefits and found the warm light to be very relaxing. Can't tell you how bad my skin has been due to stress and masks etc., It feels really wonderful to have my skin deeply and thoroughly cleaned by a professional. Not only does my skin feel and look better, I feel more relaxed. Bonnie also gave me tips to improve my skin care regimen, let me know my current moisturizer is clogging my pores, but suggested a few to try and even wrote out a very helpful post-facial care summary for me! Bonnie was so lovely and so careful. She had a mask and visor on, every patient completes a COVID safety form *before* their appointment and theres plenty of hand sanitizer and extra masks when you get there. I had a few painful ear pimples from mask wearing and Bonnie got them (without me having to she did cleaned every zit behind my ears under my chin on along my hairline). She also gave me a clean mask to wear home! Bring an extra mask so you don't have to put your dirty mask on your newly cleaned face! She does have plenty extra in case you forget. I know times are stressful and tough right now, but if you've been thinking about prioritizing your self-care and skincare, I couldn't recommend Bonnie enough!

I've been coming here for the past two months for Laser Genesis and I couldn't be happier with my…read moreexperience! This was my first time getting professional facial treatments and Hana has made every visit so comfortable and enjoyable. She's very patient, friendly and always explains everything she's doing which I really appreciate. Every appointment is relaxing and well rounded. I have done treatments like dermaplaning, extraction facial, Laser Genesis and she gives an amazing face massage. The environment is clean, welcoming and very comfortable and scheduling appointments has always been easy. Most importantly, I've genuinely noticed a positive difference in my skin since starting my treatments. I highly recommend this place, especially Hana. She truly cares about her clients and I always look forward to my appointments!

I absolutely love this place. I've been going for many years now. Thoughtout the years they have…read morereally helped me meet my skin goals. I recently went here with concerns about my skin from a rosacea breakout and days later I'm looking flawless. Why go to the dermatologist when they maintain the issue, when you can come here and fix it? I'm always soooo happy with my results. Definitely recommend this place for all your skin needs. They are very pleasant, informative, understanding and helpful. Thank you Kur Skin Lab!

I unfortunately had a really poor experience here, which was disappointing given all the…read morerecommendations. I went in for extractions and my skin has never looked worse. Skin looked relatively good when I went in, I am now breaking out worse than I ever have in my life. They were extremely harsh on my skin and I genuinely think I'm going to have scarring.

Been a customer since 2019 but - My experience has taken a…read moredisappointing turn. The owner and manager's unfortunate arrogance, poor management, and lack of respect for their customers have made it clear that they don't value the people who support their business: This place requires a strict 24 hour cancellation policy, but cancels appointments less than 2 hours before appointment time. This has happened on multiple occasions all on flimsy excuses, with an impersonal email, while you have already planned your day. Once or twice is understandable, but repeated instances demonstrate a lack of professionalism and disregard for customers' time (I tolerated this many times over the years) - and they call their last-minute cancellations a "policy", while it is a pattern. Instead of making efforts to retain customers or offer any meaningful resolution, when I finally spoke up, The "manager" working that day right off the bat suggested that I take my business elsewhere, canceled all my future appointments, and deactivated my account as retaliation. My effort to reach the manager was ignored, and they chose to communicate solely over email. The tone was combative and filled with attitude; the manager even lied about the reasons for my past appointment cancellations (see screenshot). There was no accountability and they made no effort to accommodate the customer - there's only immediate defensiveness, dysfunctional communication, and punitive measures for voicing concerns - all on top of yet another last-minute cancellation. Rather than valuing customers and handling things differently, they chose to push them away. When I reported this incident to the owner Rani, rather than addressing my concern, she demanded that I take down my online review in exchange for continued service. When I refused, she aligned with the manager and reinforced severing the relationship (adding, "we wish you the best in your future endeavors"). She also refused to acknowledge the manager's behaviors or take any accountability. This business has failed to uphold even basic professionalism and courtesy. The owner only cares about herself.

I've been dealing with acne for quite some time and have noticed that one thing that really helps…read moreis having my pores cleaned. Something that not a lot of estheticians do. I was tired of paying hundreds of dollars for someone to essentially wash and massage my face but not thoroughly get to the root of the infection. Hannah went straight to the point and told me this is basically not a relaxing type of facial but one that cures the face. She started by deeply exfoliating the face to remove the dead skin and then did the extractions. The extractions HURT but it's the only way to ensure the breakouts dont return. You must get the blackhead out from the root and that's what she does. She explains your skin type and what's happening to your skin and what's the plan to get you to healthy skin. She also recommends products that she doesn't even sale which to me is a green flag. Hannah also ensures you know the price of things beforehand so you're not shocked at the end and get a change to agree or not. My face looks insane right how so I make sure to carry a reusable face mask when I'm in public because it looks like I got attacked by bees lol I can't wait to see what my skin will look like in the next 3-6 months.

Hannah is the acne slayer, and her lancet level is 100. Hannah would win the Olympics of lancetting…read morepimples. All other facialists just get me annoyed now if they are not doing what Hannah does. Hannah is the master of making my skin look like I am on meds for acne. My skin is glowing for months after seeing her. She gets pimples/bumps that I didn't even know we're not fully extracted, but continue to recur until I go see her. She makes sure those suckers are gone for good. If you have tricky pimples that you're not sure how to extract, leave it to a professional like Hannah. Actually, there's no other professional like Hannah. Leave everything to her. People will ask what cleansers/lotions/acid your putting onto your face. I just tell people to go to Hannah. GO. NOW!!!

Nurse Gigi is amazing - strongly recommend for natural results and honest opinions. In addition to…read morebeing highly skilled, she's ethical. She will say no if you want something that isn't right for you - so rare these days.

I've been seeing nurse Gigi for years and her service is exceptional every time I visit. She's…read morealways honest during her evaluations and will not push you to get extra unnecessary services. Botox has really helped with my teeth grinding and jaw tension. I highly recommend getting a consult with Nurse Gigi for any of for your skincare needs. Another plus is that she's super responsive through text and her new location is conveniently in Soho.

Wonderful, personalized, and professional care. A few hours there is like a day's trip to a…read morefull-service spa!

Came across this spa via a Gilt City deal - what a serene, lovely place! I booked a HydraInfusion…read morefacial. My esthetician Lily was so knowledgeable and communicative during my service talking me through everything she was doing. Wow her hands were magical - the best facial massage I've ever received! Really personalized facial catered to my skin needs. She recommended some other services that might benefit my skin type. Hope to go visit her for my next facial!

This was my first experience at a Glowbar and it was wonderful - enough for me to come back…read moremultiple times! The area had a cute sink to wash your face in (good for selfies) and then your aesthetician takes you back to your section to begin your treatment. Pros: Super quick (30 mins) which makes it perfect for booking in between your lunch or errands (just remember you can't wear makeup after for the day!) and still go about your day. Staff is helpful and friendly and the treatment feels professional and efficient. Cons: This wasn't really a huge "con" for me, but Glowbar isn't really designed for a "spa-like" or relaxation sort of experience. It's mainly for maintaining skin, and therefore, there isn't usually relaxing music playing and rooms are divided by curtains, so you might hear another client and their aesthetician speaking as you're getting your facial. Also, there aren't really many customization options, it seemed like there were mainly 2. I've had a peel and dermaplaning done by them, both were great, but wish I could try something new. Overall, I really love Glowbar. I've been to this location, and one in Brooklyn and even purchased a gift card from here for a fiend who also loved their experience. Super wonderful for those on-the-go needing a skin pick-me-up!

I've been a member here for the past few months and have been happy with my treatments! The staff…read moreare friendly, facilities are clean, and skin feels less clogged after each visit. Upon walking in, you check in with the receptionist or with the iPads. Make sure you arrive 5 minutes early, so you can wash your face at the wash bar before your treatment. Each appointment is 30 mins and is custom to fit your skin goals for that appointment. I think I've been a member for 5-6 months now and each time, they chose to do a chemical peel, high frequency, and moisturizing mask. They do some extractions but the level of thoroughness varies per aesthetician. It's a good spot if you just want regular facials for maintenance. Otherwise, I don't see a significant improvement in my skin, but going here does keep it at bay.