A deer hit me..l I would say I hit a deer, but IT ran across the road. Anyhow, my headlight was…read moreall that was damaged. I took it to Crest Ford and they ordered the part and it was fixed the following week. I believe the sales department of any dealership makes the first sale, but the service I receive from that point on keeps me at a dealership. I live in the greater Hartford area and drive to Crest now for sales and service. A friend recommended Crest. I still check their prices "to keep them honest" but that has never become an issue. Some dealers are part of a huge group, others not. I like knowing my money is actually going to a local dealer whose owner is on premises. They all pay the same amount for a car, but if the owner is there to yell at (should I have a problem) I feel better about my purchase. I am now on my second Ford SUV from them, and will continue to work with them. I am planning to replace my other car in 2021, and they will absolutely get the opportunity to sell it to me. For the time being, they have been great!

Never bought a car, but the service dept is really good. They are courteous, and get the job done…read morefairly quick....would recommend of you need things done

Now closed due to the owners retirement…read more I'm back to doing my own work on my vehicles as there isn't anybody as good as JMS in the area anymore.

JMS has been great. I've brought my 2007 Honda Civic to them on a number of occasions and they have…read morebeen great to work with. In addition to providing quality work at a fair price, they are friendly and provide great customer service. I will continue to use them for my automotive needs.

I had a muffler hiccup by way of a detached pipe to the front flange on my way home to Cape Cod…read morelate on a Monday afternoon. I looked on yelp for the nearest highly rated garage and A1 came up first. With 150 miles to go to get home, I needed at least a temporary repair in order to get to my mechanic where I live. I pulled in to A1 without an appointment and a really noisy car. They got my car patched up in less than half an hour and for less than $100. I made it home with no problem and I'm still shaking my head over my good fortune to find this honest business out of the blue far from home. Highest recommendation.

Honest advise when timing belt or transmission oil do not need to be changed, as the dealer…read moreinsists. Reasonable pricing and reliable work.

The Paul guy tried to charge us $200 dollars for an oil change. He then slapped my wife Susan when…read moreshe complained about the price. 2 stars because it was funny when he put my wife in her place.

I went in needing new brake pads on all 4 tires. I was told all 4 were replaced and charged for it,…read moreeven though he couldn't figure out how to turn the brake warning light off. A few months later I take the car to a dealership to fix the warning light, and they alert me that only the rear brakes were replaced. So I was lied to, overcharged, and driving all summer on bad brake pads.

Calm When Doing Work Attentive To My Car Did a difficult Job For Most With Ease I Recommend.read more

He is a terrific mechanic. Honest and punctual. Hiring him again very soon to install more…read morecomponents.

These guys were great about getting me a new Extang cover for my pick up. The old one I bought from…read morethe previous owner when in Manchester was still under warranty. Since they are new owners they could have "blown me off", but took care of me with professionalism.

From the owner: Specializing in hotrods, car, truck, and SUV Hi-Performance auto parts and accessories. read more