Great customer service! My AC was having issues and during the peak of summer, despite a busy time…read morefor them, tam n tjz got a technician out asap so we wouldn't be without. They value their customers and will take care of you. Would definitely recommend.

Fast efficient reliable personable .. reasonable price. They were very efficient in the service…read morewith explanation of what needed to be done .

Wonderful and professional would recommend to my friends and family. They were quick and punctual ..read more

This place is hands down the best AC and Heater Co you can ask for…read more I called at 3:30 and they showed up at 4:20 and immediately diagnosed the problem, tried to order the part but the place was already closed for the day. He said he would contact them first thing in the morning and find out the cost and call us. Thank you so much for your prompt attention to our ac problem. We appreciate it very much. Five stars all the way.

In 2023 my husband and I moved into our new home and we needed somebody to service our air…read moreconditioner and we decided to go with Lee's because of all the fantastic reviews via Google. Our first experience in the spring was absolutely fantastic. The gentleman worked incredibly hard, and was very thorough In terms of reviewing the AC And all of the units inside. We decided to sign up for the yearly membership which was cheaper than calling them out on an individual basis. We just had our second appointment for the winter and it was a new gentleman, but he was equally as caring, intuitive and hard-working as the first gentleman. We've really been impressed with the service along with the quality and care from the company. They have been incredibly reliable for us. I highly recommend them!

I've used Comfort Now in my home in Hanford and now at my home in Visalia, for over 13 years they…read morehave always provided honest, fair, professional and reliable service. I've installed a total of 3 new systems, both heating and cooling and they are always amazing. Regular maintenance is easy and professional Highly recommend!

This company went above and beyond for my family. Reached out to Dustin Miller owner of company and…read moreasked for help getting my heater fixed. The heater had been down for four days and Dustin sent out an employee the next day and had my heater running within a couple hours. I highly recommend this company for any AC or Heater work. Fast, reliable, trustworthy, friendly. It was a great experience from start to finish. The technician Cristian was on time, introduced himself, explained to me what his process was and went straight to work. Five stars all day.

I have had Aaron come out twice. Once to service my air conditioner and now to service my heater…read more Both seasonal maintenance. He is professional, courteous and thorough. He was helpful in all aspects and gave clear answers and helpful advice. I feel he goes above and beyond with helping the customer to attain the best use out of their unit. Thank you Aaron

Tony is very knowledgeable and honest about what does and doesnt need replacement when most other…read morequoters are salivating over replacing everything. I appreciate the time he took to tell us about our current hvac system and how he would improve the current setup as well as how he would change it with new equipment.

Tony and Iesha (Hope the spelling is right) are great. Tony does a thorough and honest job. They…read morehave serviced my AC and heater. They installed a new AC/Heater unit in 2023 and I will use this company for the rest of my life. Great job, professional and honest, now that is hard to find!

Always Fantastic Efficient, Friendly Service at a really fair price. Mike is a Masterful Journeyman…read morerefrigeration Technician. Refrigeration service doesn't get any better than Mike, Anywhere!

I have used Mike and his wife Tammy as my AC fixer for the last 20 years. They are reliable and…read morequick to see what the problem is and then fix it. I highly recommend them.

Very reliable , quality work best price for the services you get. They went out to my property and…read moreswapped out my unit in no time. Enjoying my new system I place feels nice and cold. Ernesto is a very thorough person.

Hired them to install a new HVAC unit for approximately 800 sq ft. They installed a cassette…read moresystem that was never big enough to cool the space. In their defense, they did come back and replace it with a larger unit. But it is a giant square box hanging down from our ceiling. Wires and mechanics are all exposed. Even the larger unit cannot cool the space. The evaporater pump has failed 4 times, meaning that water pours out on our floor. Our electric bills have gone up a lot. Vortex will no longer come to service the mess they installed. We have been paying other vendors to try to fix the mess, but so far no luck. We'll be facing a total reinstall this fall.

I used R S to install a heat pump on my home. His crew were prompt and efficient. Their price was…read morethousands of dollars lower than a well-known competitor for the same work.

I scheduled an appointment, and Jesus arrived exactly on time. He confirmed he was there to service…read moremy unit, and I explained that I also needed the common wire connected for my new thermostat. Jesus was extremely respectful and professional, and he assured me that adding the wire would be no problem. Once he finished the work, we tested everything together, and the new thermostat functioned perfectly. I'm genuinely impressed with Jesus, as well as the owner and the entire company. Their professionalism and quality of service truly stand out. I highly recommend them to anyone needing service for their units and very affordable.

After a heavy rain, I noticed water running down the door frame in my backroom. I looked up at the…read moreceiling and it looked wet. I poked my finger up there and it went right through. I had a roof installer come over and he could not detect any issues. I then called The Zone. They came out in a few hours. The technician was very nice. He quickly found the problem. The base upon where the HVAC sits showed a crack running vertical top to bottom. His solution: Replace the base which would require lifting the unit and disturbing the composite shingles, possibly breaking some in the process and definitely the good seal they currently have to the base. The price: $1,100.00 I suggested to the tech that I might just fill over the crack with some silicone. He countenance I saw involuntarily drop at my suggestion of this. He replied: that I might not be able to reach the crack where it terminates at the top of the base. On to my own efforts, I blobbed some silicone over the site. Upon closer inspection, the crack wasn't a crack at all but was actually a seam. I discovered some old hardened sealer that had obviously failed over time. The repair was put to the test today after a heavy rain. I looked up into the now large cutout hole in the ceiling covered by plastic and everything is dry. It appears I have saved on paying out for an expensive unnecessary repair for the cost of 25 cents worth of silicone. I won't be going with company anymore for future problems with my HVAC. I feel like this is a bit of obvious up-servicing to gouge a customer for the sake of making money. Very Disappointed. Most folks wouldn't have cared or felt comfortable climbing on top of a roof to see for themselves. The majority would have simply resigned to accept the tech's opinion and then had to figure out a way of how to come up with $1,100.00 for an unnecessary repair job.

This is the most incompetent company ever. Their technician came out and took the repair order…read moreback to the owner who went on vacation and never gave the info to the home warranty insurance. Of course I don't find this out until a week later when I call to get an update. I was told that it would be five business days for the part to come in. After waiting another week and not hearing anything I call back and get told that they ordered the wrong part and that it would be another five business days for the correct part. I've been dealing with this place for over a month and when the part finally does come in they tell me the soonest appointment they have is 4 days out. Are you kidding me!? After all the failures on their part we still get put at the end of the line! Avoid this company at all cost.