Recently, I brought in a pair of Bermuda shorts to Nura that were way too large in the leg area,…read moreapparently due to the brand's sizing and fit. Since I ordered them online, I had no idea just how oversized they were until I tried them on in-person. Honestly, they reminded me of maternity pants, which isn't really my style! I went on Yelp looking for an experienced tailor, and used their quote request process to contact someone, Nura contacted me right away with an estimate of how much it was going to cost. She tailored the shorts exactly to my specifications, took in a couple of inches, and now they fit perfectly. I couldn't be more pleased with the outcome. And of all of the tailor's I've ever gone to in my entire lifetime, Nura is definitely the BEST!!

I've been looking for a tailor for years and am so grateful to have found Nura. I had some clothes…read moreI had gotten on sale that were a few sizes too big. She explained that she went to advanced schooling but beyond being technically very good she is simply an artist. It's hard to describe but there is something magical how she effortlessly pins and pleats the clothes in a way that not only flatters you but is an improvement on the original design. The dry cleaning is also very good. I had a stain on a very delicate white dress and they were able to completely remove it. Parking on Lincoln is free and very easy.

I have been going to this cleaners for the past 20 years. Service is incredible! Amazing customer…read moreservice and they take such a good care of your items. They are honest and trustworthy. I always recommend this place to all my friends and relatives. My clothes always look fresh and well taken care of.

I found this place on Yelp because I wanted a place that did dry cleaning and alterations to alter…read moremy wedding dress. They did not disappoint. My mom couldn't understand why I would drive an hour to get my wedding dress altered but when she saw the quality of the work she was impressed. I wasn't going to get the dress hemmed but thankfully they suggested it. I would have tripped walking down the aisle! I came in two and a half weeks before my wedding that the dress was ready 10 days later without an extra charge.

I've been going to Glad Cleaners in Chicago for over 20 years, and that alone should tell you…read moreeverything you need to know. In a city with endless options, I've never once felt the need to go anywhere else. The owner and staff are truly phenomenal professional, kind, consistent, and incredibly detail-oriented. They treat you like family, remember your preferences, and always go the extra mile. My clothes are always returned spotless and perfectly pressed. It's rare to find a business that maintains this level of quality and integrity for decades. Glad Cleaners is one of those gems. I'm grateful for their service and highly recommend them to anyone looking for reliability and excellence.

First rate service here! I came for a last minute dry cleaning need and they not only did a superb…read morejob within hours to meet my needs, but treated me like a valued customer and offered their other services and introduced me to the whole Glad Cleaners family. I felt like there was someone to really help me properly when I needed a professional and personal touch. Someone even noticed me struggling a bit to get my collar stays back in under the protective plastic my shirts were delivered in and came over to make sure I had a hand and got it done quickly and correctly without frustration. The little things matter here. Absolutely will return, and you should visit too!

The reason I'm leaving this review after bringing my dry cleaning business exclusively to this…read morelocation for about 4-5 years is the obvious deterioration in customer service over the past year or so. Late in June, I brought 4 shirts in for cleaning. Standard service - dropped it off on a Saturday and was told to pick it up a few days later. When I inspected each of the shirts after arriving home, I found that one of them had a very obvious hole ripped into it (first two image uploads below). I suppose this kind of thing happens after many cleanings, and some grace is warranted. The thing is, while this shirt was not new, it was not one I had worn very often over the years and definitely not one I have had to clean many times. I did some investigation and even asked someone I knew in the industry and it appears this kind of damage was most likely due to a mechanical snag during the processing of the shirt. What likely happened was that the shirt was poorly tensioned during the finishing process, resulting in the shirt fibers catching on a rough edge of the clamps in the automatic shirt finisher or perhaps in a rough weld on the pressing buck. Basically, lazy/clumsy processing combined with crappy, old equipment. In other words - cost minimization and good, old-fashioned incompetence. When I brought the shirt back in, the kid working the front desk hastily took it in and, without another word, disappeared into the production floor - no word on when to come back and it wasn't until I called them back a couple of weeks later on a Saturday to get an update that they told me that they would have it ready a few days later, on Wednesday. Were they just sitting on it hoping I would forget about the shirt? It had been about two weeks since I brought the shirt in and I was hoping this gave them enough time to address the issue with a good, clean patch job. Boy, was I wrong. If you are curious what three weeks to get it right looks like at Urban Dry Cleaners, have a look at the pics I uploaded to the Google Review I left for these guys. Truthfully, even before all of this, there were a couple of instances where I left some clothing for cleanup and came back at the agreed-upon pickup time (one of the two times, I even came back a couple of days after the pick-up time) only to be told that the order wasn't yet ready. This was upsetting because, during heavier traffic, the commute over to their Skokie location from where I live can be over 30 minutes. These guys have grown their bottom line at the same rate that they have outgrown good customer service. They no longer need my business, so I will not be coming back.

The people at the desk are always efficient and polite. My cleaning is always done on time and…read morewithout mishap. My only complaint is that I never have any idea what I'm spending. They give me a drop off receipt, but there is no price listed. They send a follow up text politely thanking me for my business, I appreciate it, but again, there is no price listed. I don't know what I owe until after I've paid for it by automatic debit to the credit card I have on file when I pick up my order. It doesn't seem like it would be that hard to include it, since it's all very tech forward.

Zaka is amazing! She did 10 loads of laundry for me when my dryer broke--washed, folded, and ready…read morein 24 hours. She's also handled my dry cleaning and tailored three pairs of pants perfectly. Highly recommend for fast, reliable service

This place is SO wonderful! Fixed and cleaned my outdoor couch cushions in less than a week and…read morethey turned out good as new!

This is the best prices you will find! They always clean everything by the time they say, very easy…read moreto work with, and the service is very quick in and out. They have express bags with your personal preferences. Makes dropping off the dry cleaning take under a minute! Go here. Save time and money!

I had to quit bringing stuff to Kenny when I started seeing cuffs a collars of my shirts coming…read moreback frayed, thread-loose, and ratty-looking. I never had such a severe quality control problem with a cleaner before, and now I request no-starch service elsewhere. It may be a problem with starch or equipment these days, but I have never seen this in my over 40 years of laundry service. The repair guy and front desk guy are very nice, but something's up in that laundry.

First time customer, needed to shorten the sleeves on my jean jacket and they did an amazing job …read more Will definitely go back for future clothing adjustments and cleaning.

I needed a suit cleaned the same day for a funeral. The lady at the counter was so helpful. It…read morewas done earlier than 5pm and she texted me to let me know. Awesome service!

Professional services and owner is so nice. Always does a great job with alterations. Definitely…read morerecommend them

Great dry cleaning by someone who really cares about restoring garments back to new condition,…read morewell, as close as can be done. I took in 3 bridesmaids dresses from weddings in years past, and said I'd pick them up in a week. When I picked them up they looked just like new! Reasonable prices too. One of the dresses wasn't cleaned up to their standards, so they cleaned it a second time. The proprietor said do far has not created an internet presence. So I'm starting one with a SUPERIOR five star Yelp review! Also do laundry & alterations.

Ahh the parking here is awful there is no good way to enter. Your option is to turn left into the…read moreparking lot that is if you can do it right after a street signal light which is impossible on busy days as cars are always blocking access drive OR you can turn left on the signal light and enter the parking lot via an alley but that is wrong way according to the parking arrows. The parking lot itself has about 10 spots of which 5 are used by the dry cleaning delivery vans. Park along the vans and you are blocking others and the access drive. I have no where to park. Yes I like my dry-cleaning little on the pricey side but worth the organic solvent. I get enough reward stars to keep me coming back. Can we just get more parking. I wonder how does delivery work, how many items do you need to have and how you pay/get reward cards if you get delivery?

This place is awesome!! They are always friendly, and do an amazing job! They have been always been…read moreable to take out any stain I bring them. I also really like that they use more organic cleaning supplies and not the harsh chemicals that other places use. You can even bring the hangers from your dry cleaners and they will reuse or recycle them!! As an added perk they have a Keurig machine so you can help yourself to some coffee. And they give you stamps on a points card to use towards your later payments.

This is one of the best companies I've ever dealt with. We had a disaster in our condo and they had…read moreto come and take all of our clothes. They were kind, professional, and so easy to deal with. They cleaned and inventoried everything and when we needed some of it back, they brought it right to us. Someone answers when you call and is always helpful.I can't recommend them more highly.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S