Took multiple times computer for repairs. spent hundreds of dollars and computer still doesn't work. Try contact last few times but no more respond. Bad experience. Don't recommend read more

Had a really great experience with the repair for my 2011 Macbook Pro. I had tried to fix my machine myself but realized I might have had a hardware issue so I looked up well-rated Mac repair shops. I initially found The Mac Surgeon on Thumbtack. Ted was extremely professional and respectful. When I reached out, he responded immediately and set up a time to come out to my apartment to do a diagnostic. He's got years of experience as an Apple Certified technician and made sure to explain all the steps of the diagnostic test as we went along to show me the problems. I ended up having to replace my logic board and he said he would order the part for me and install at another date. When he returned, he made sure to sanitize the workspace, his tools, and methodically cleaned my machine as he installed the part. It ended up taking about an hour but he's very amicable so it was a pleasant experience. I ended up paying for a diagnostic + cost of the part + his labor and it was cheaper than going to a brick and mortar. Since he came to my apartment on my schedule I thought it was great. Ted also said I can reach out if I had any issues with the part. Highly recommend his service and won't hesitate to contact him for another job if I have any more problems in the future. read more

I spilled some scotch that splashed on my 2015 MacBook Pro keyboard. The computer would start and then shut down. Communication and service was great with Ted. We scheduled a diagnostic home visit. He provided an honest assessment on what I needed for the repair explaining and showing the area on concern. I ordered parts on eBay with his assistance because he didn't have the logic board readily in stock which would have cost more. Once I receive the items, he will come back to repair. I had another MacBook Pro I asked if he could look at because the tracking mouse pad didn't work. He did another diagnostic and fixed the issue. He didn't charge me for another diagnostic. That's superb customer service! I am very satisfied with his service and expertise thus far. I highly recommend. read more

I found Mac Surgeon Granada Hills online and requested a diagnosis of my 27 IMac. They helped my 2013 model come back to life by adding more RAM and upgrading my hard drive. I even had malware removal that had to be done. All in all, Tyler and Ted were great throughout the process. I'm satisfied with a job well done. read more

I'm very happy with the Mac Surgeon and it was a pleasure working with Ted. Despite a few scheduling setbacks for both of us he went above and beyond to deliver a positive experience. And ever since they worked on my computer it's running much, much faster! read more

I had a great experience dealing with The Mac Surgeon , Ted specifically. My iMac wasn't working, so I reached out to them and got a response within the hour .They are very responsive to all messages. They kept me up-to-date with the progress of my computer, the work was done in a reasonable time. Overall a great experience. I'm happy with their service. I would HIGHLY RECOMMEND them. read more

An overdue review. We hired The Mac Surgeon earlier this year. We loved them! They were prompt from start to finish. Very responsive to all messages and were on time. Everything was done in a timely manner as they said. Quotes were reasonable and you can tell they know their stuff. At the office I work in we had 2 macs that needed upgraded rams because they were so slow. He got it all done in one morning. Faster than what other companies were saying it would take to upgrade. Some companies even said it wasn't possible to upgrade. We weren't even at the office and Mac Surgeon was very communicative with us on where he was in his progress. Macs worked beautifully, quickly, and smoothly. Highly recommend them! read more

My Mac's battery became swollen over last few months. Needed someone who knows how to replace it. I could have done it by following YT but I just don't have the patience messing with tiny parts due to my fat fingers. So I looked around the neighborhood and found Mac Surgeon and contacted them. Their response was fairly quick. I spoke to Mr. T the owner and gave me the quote over the phone, extremely reasonable priced. Set up the appointment within few days. guess I was pretty lucky, he was able to replace battery very quickly and I had my Mack back within half day. He also helped me run diagnostic free of charge! Trackpad cable was bent and he was able to save it. I cannot thank Mr. T enough for attention to detail. He's a pro! he also explained care and maintenance after the repair, a big plus. Those that have laptop hardware issues, definitely reach out to him. read more

I contacted The Mac Surgeon on Yelp to fix a broken Mac laptop screen. Ted responded almost instantaneously for a quote and even recommend links to purchase the replacement part. Scheduling the service was fast and easy as well. Ted came onsite to replace the screen, cleaned up the dust inside the laptop and put everything back together in less than 90 minutes. I would highly recommend this place if you need repair service. read more

Ted and his team are great to work with. I've used them multiple times for multiple Apple devices and have had a great experience each time and fair prices all around! Definitely my go to MAC fixers! read more

If you want a great price with expert service, you have come to the right place. THE MAC SURGEON. Ted was efficient, polite and friendly . His knowledge is superb. If you need your Mac repaired it or as in my case have memory installed, then this is the place. Ted's patient, my 27" iMac is lightning fast now. For minor or major Mac computer surgery, you now know where to call. MAC SURGEON read more

Ted did a wonderful job fixing my slow computer by installing new RAM then did a diagnostic to see what else was making it slow. Ended up getting a SSD installed by him and my comp is working great. He didn't even take that long to do everything. I would recommend him. read more

I had an Apple Monitor that I thought was destined for the recycling bin, but Mac Surgeon rescued it for me and it's just like new. East to deal with and great at diagnosing the issue. Wouldn't take my Mac hardware anywhere else! read more

Ted re-installed a newer OS so that my MacBook could run newer Apps including the newest version of Flash Player. The system is running faster and the issue is resolved. read more

I have a lot of Apple products and Ted the Mac Surgeon helped me improve all of them. He fixed my various MacBook Pros, iMac, highly recommend him. Honest, fast, and super friendly. My computers run as new now with new memory cards and updates. He is a true Mac Artist. read more

My Mac was slow running iMovie so quick email to Mac Surgeon and Ted came Saturday morning ready with the RAM to install and heal my computer. Service was quick and efficient. read more

Great service! Very communicative about repair progress and pricing along the way. I had my 2011 MacBook Pro back in operation quickly!

I rarely write reviews as you can see on my page but The Mac Surgeon took care of my needs in the most efficient, and excuse my language, non-BS way of resolving a problem. I made the mistake of updating my Macbook Pro to OS X Catalina and was looking for ways to either upgrade my old IMac (2015) while increasing the Ram or somehow reverting my Macbook Pro (2017) back to it's old operating system. Full disclosure, when I updated to OS X Catalina, the software I was using for audio engineering (Pro tools) was unable to launch. I contacted AVID and was advised to upgrade my software. Thinking that upgrading will solve the problem, I upgraded and the software still would not launch. After a runaround from AVID, I will not get a refund for my upgrade, and was in trouble of paying for a monthly subscription i would not be able to use for incoming months. After reaching out to Ted, we bounced a few ideas of how we can resolve my situation. After making a decision of reverting to the previous operating system, Ted efficiently and swiftly got to work. While working on my computer, he was very clear of what could happen if I revert back to a previous operating system. Ted was very upfront, does not want to take advantage of his customers, very very very knowledgeable about Apple (and technology in genral), and GENUINELY (cannot emphasize enough) just want to help those who need help. That is rare nowadays. I am now able to use pro-tools thanks to Ted. I would definitely use The Mac Surgeon's business in the future for any apple tech needs. I highly recommend these guys. Amazing read more

Tyler did a really good job of restoring and upgrading my Mac. It is an 8 year old computer that was about to see its first day at the city dump. But, for an affordable price, he and Ted saved and upgraded the machine. I will definitely call on them for other issues on other machines when needed. But until and after then, I will highly recommend the Mac Surgeon to anyone with Apple computer problems. read more

I highly recommend these guys if your Mac ever goes out. Prompt service and they always give you an update on the status of ordered parts etc. and the make house calls. read more

My 2017 Macbook had issues with the display and different companies didn't even run a diagnostic and told me I would need to purchase a new logic board. After speaking with Ted, he ran me through his process of repairing my Macbook and finding out with the issue was correctly. Ted found that I would only need a display screen and worked quickly to purchase and repair my Macbook. Ted communicated with me about any new updates throughout the repair time such as when the display screen would arrive, shipping delays and when they would work on the repair. Thanks again Ted! read more

Had a drive failure on a 2013 Macbook that resulted in the OS not being able to load. Ted was able to come over and quickly diagnose the drive. He took it to attempt a data recovery and scheduled a time to come by and install a new, more spacious, hard drive in the Macbook. He also was able to determine whether the GPU or Display was damaged on an older Macbook (2008) and was able to find a replacement display. Overall the experience was great and they charge a fair price for the work done. Ted is extremely knowledgable and doesn't try to upsell you at every turn. He let us know what the problem was and what the available options were and the pros and cons of each. I would highly recommend Mac Surgeon and will definitely be giving them more business. read more

My keyboard was very wonky. Some letters would not type, the capitalization key on the right didn't work, while the one on the left only worked on some letters. I took it in, they did a diagnosis and recommended a course of action. The part had to come from the East Coast. About a week later, they got the part, did the repair, and called me when it was ready. I went to pick it up and found that the problem was not fixed. The only difference was that different keys were effected. They took action quickly and made arrangements for another part to be delivered. They order the company to make sure they thoroughly tested the new keyboard before sending it. I certainly would have liked the repair to have gone more quickly, but The Mac Surgeon did their best to make sure I was accommodated and satisfied with the work. They could have seen my project as a pain in the ass, but they didn't. They acted like it was their computer that was messed up. I appreciate the efforts and attitude to make things right for me. read more

So glad I found The Mac Surgeon! We needed a Macbook Air repaired in the middle of the pandemic. It was so easy! Scheduling and confirmation was easy - via email and phone and text. The technician came to the house and worked on the laptop on the patio for diagnostic. And will come back with the parts later to do the repair. The assessment was honest and clear and they gave me all my options for the repair. Such a relief to have found such a great service! read more

Ted was very helpful with letting me know what the issues were with my MacBook. He is very reliable and communicative. I would definitely recommend him. read more

Really appreciate Ted and Tyler saving our old desktop instead of having to get a whole new to be used just for daily tasks. Definitely saving their info and passing it to others that might as me for referral. read more

I had a really difficult time finding professionals who really know what they are doing with Mac. Normally I had to return to the Apple store and endure the ridiculous long wait and shipping for parts. I reached out to the Mac Surgeon out of desperation. What a pleasant surprise and a fantastic find. Turns out Ted and his crew has been working on Macs professionally for the mothership itself (you know who I am talking about) and other Godly world renowned production companies who really rely on Mac. Credentials aside, Ted is incredibly organized and clean - good working habits reveals a lot about the company's work. He was pleasant, good looking, clear, timely and responsive, a perfect example of a great professional. I have nothing but praises for Ted and his company. Carry on the great job, this is a company that will go far. read more

My Macbook Air all of a sudden died on me and Ted was able to order a battery and have it installed the next day! Highly recommended. Thanks! read more

I bricked my iMac trying to upgrade to Catalina. Unable to recover I contacted the Mac Surgeon and they gave me an appointment the next business day. Ted arrived promptly and turned my new paperweight back into an iMac in under and hour. He even gave my wife some advice on fixing her iPhone. Would not hesitate to call them again. read more

Amazing service: arrived on time, effectively identified the problem and successfully provided solutions. Really knowledgeable, friendly and professional. Will use again. read more

I highly recommend the Mac Surgeon. Todd and Tyler are pros and they keep costs really affordable! This is my third time to request their repairs, and their diagnosis's have been spot on every time. Within an hour they brought my iMac back to life efficiently, and totally affordably. They are also super friendly and show up Covid safe. Great work guys! Couldn't be happier with your work! read more

I spent 7 years trying to get some photos out a phone that had very valuable photos on them. Ted went above and beyond knowing how much the photos meant to me to get them downloaded. I cannot say how much I appreciated it. I am extremely impressed first and foremost that he was able to do it--bc multiple other vendors turned me down, but also, he just was so awesome giving updates the whole time and picked up the phone from me and was just all around a rockstar. I am happy knowing i have found him and will be able to reach out next time I need something technical like this again. Thank you a million times Ted! read more

Very responsive and helpful. Helped restore my Mac desktop with clear communication along the way. Would recommend and use this service again. read more

Flat out the best in the business. Super reliable, knowledgeable and efficient. The customer service and pricing was great!

Ted was awesome Such a nice guy and spent way more time on my iPad than most would have He obviously cared and took lots of pride in his work I highly recommend read more

I'll also throw my hat into the five-star ring. I have an old computer, a 2009 era iMac that I wanted to use for secondary internet access. I called Apple a couple of times and they tried to be helpful, but I ended up wasting a lot of time. I spoke to Ted on the phone and he immediately diagnosed my problem. His house call was pleasant, efficient and very fairly priced. I wouldn't hesitate to recommend him. read more

Ted was very patient and explained the options I had for solving my issue in plain English and helped me find a solution. I would recommend his company! read more

I am older and tech 'challenged'. After too long dealing with applecare on my own, Luis and Ted came in and worked together to diagnose the problem with my computer and set me on the road to fix it. Luis and Ted were thorough and explained everything in a way I understood. I appreciate the personal and great service. If you are having Mac issues, they are definitely the people to call. read more

Ted is straight up the most professional and amazing Mac Repair guy around. Fast, efficient, responsive, always lets you know every step of the way what's going on. He took my Mac Pro that I had just got refurbed and fixed the issue with it without a flinch. Had to wait for a drive to replace it from the company I had it made from so Ted was willing to safely store the computer whilst we waited. Ted is the most professional repair guy. He's my go to, I won't consider anyone else unless he retires early which, I hope to god he doesn't! read more

Decided to upgrade my HD on my old MAC 2012 and given the uniqueness of this years specific model was looking for an expert. Reached out to these guys and was very impressed by their knowledge, expertise and price!!!! Would highly recommend to anyone that doesn't want to drop off their macbook for days, these guys were incredibly accommodating. Fast, knowledgeable, in home and very nice. read more