If I could give more than 5 stars, I would. Such a relief to have Blake and Brandon at McKellips/Recker office work on my computer. "SOMETHING" went wrong on our computer and I immediately called Blake and said HELP. His first words were, no problem, bring it in and we will get to work on it. WOW....Being a NON-computer person, this type of reassurance puts an ease into me, the last thing I need right now is to shop for a computer. Picked up my computer and Brandon is just so positive and willing to offer help with what I need. I'm happy both of them are at my store and will never leave. (just selfish thinking). Big time atta-boy for Data Doctors in having outstanding employees that help people like me !!...A trillion stars.... read more

I took my pc in knowing that my ssd was failing in some way, but wanted to get it diagnosed on what exactly I needed to get replaced (the cables, connectors, or the ssd itself) so I could have peace of mind. After paying the $59, after waiting a weekend of relief, when I called for the follow-up, I was told what I already knew. That my ssd was failing, and they couldn't test it any further. Okay, I took it in for a diagnosis, told them I knew it was the ssd that was corrupted or damaged, and then three days later they tell me the same thing that I told them to begin with... But for the repair I was told it would be $240, and that it might not even work to get my data back. I told them I don't care about getting my data back, I just wanted a new drive and a fresh install of windows. I was told it would be $140 for that. I don't understand how buying a $50 ssd and reinstalling windows would cost $140. Even if I asked them to just ditch the ssd and install windows on one of my HDD's it would be the same cost. Since the only thing they told was the same thing I told them when I walked in the store, I would desire a refund. Update: I picked up my pc and when I asked about a refund, he was rather blunt and said that I didn't know what was wrong and insinuated that I was lying. He said something similar to "you would've fixed it yourself if you knew what the problem was". I told them that the problem was the ssd with the operating system downloaded on it when I originally called and when I brought it in... and apparently I'm being gaslit... There is no reasonable explanation for a new ssd and windows installation costing $140 at the minimum. It was not a transparent price, as when I asked on the phone and in person what their rates were they said both times 'it will be a $60 fee, BUT it will go towards total cost of the repair which is the cost of parts and a small labor fee' According to them, it would be $99 for the ssd replacement and $40 for labor. A 500 gb samsung ssd (already double the storage of my original ssd) is only $53 on amazon... I am a highschool student and can only work part-time hours, which means I don't have enough money to pay for these absurd up charges, and not enough time to do the repairs myself. I don't have enough money to have $60 go to waste when that is half the money I make in a week. I had to save money to even afford the "evaluation", and I am not interested in the $240 or $140 prices. Again, like before my update, I ask for a refund because the workers were a bit rude and blunt when I told them my situation and didn't care about the situation I'm in. read more

This guys are straight up excellent people. My computer needed a total upgrade and not only did they do it but also check out some games and other sites they I could use to do some more things on my computer. Thanks so much for your help and assistance!! read more

I found them to be borderline rude from the lady there. then when I came to pick my computer up(no paperwork needed) I pulled up in front it was before 6, the open sign was on and he rushed up to lock the door and turn the sign off. it's a several mile drive for me. I don't recommend them at all. customer service sucks. read more

I lost 12 GB of data, paid a couple hundred dollars for recovery and only 8 GB were recovered. I'm not impressed and won't use Data Doctors again for recovery if I unfortunately ever have the need for the service. read more

I had a problem with my new lap. Took it to DD and next day received a call that it was fixed. I signed up for the service program right away. I would recommend them to anyone who doesn't know how to fix or remove viruses from their computers. No more relying on friends who think they know what they're doing. read more

My son's pc had issues...David and Greg repaired it in a timely matter. They are friendly, knowledgable and professional. I would highly recommend them to anyone who needs help with their computers. read more

When your computer breaks (probably already is) bring it here. Very professional ... they will thoroughly fix your problems, on time and at the quoted price. read more

I had Troy build me a custom computer to include drives, sound cards, cooler master box, and everything I wanted that you just cant purchase from the shelf. He was outstanding, knowledgeable, had insight and experience, I am writing this review from my new computer, that is faster than yours! Ha! Thanks Troy!!!! I will return to this Data Doctor any time! read more

please read my review on data doctors web site!!! this is the best customer service ever in my 51 years of life!!!!

I thought the service here was excellent. I asked them if I could possibly have my computer returned the next day and it was ready. And although I could not make it over there, they were very understanding. My computer issues were resolved and they if went out of their way to explain what they did and gave me tips on remedying the situation at home. and the extras they loaded on my computer were awesome. Thanks Mike. read more

I took my MacBook Pro in because it was randomly shutting down. After running some tests they called me and said I needed new RAM. I gave them the green light to make the repair, and $200 later, I was back at home with my supposedly fixed computer. One problem: Less than two minutes after booting up, it shut down, and again, and again. Nothing had been fixed. It was running exactly as it was before I took it to them. Took it back. After two more days of testing they said they had no idea what was wrong with it. When I argued that I should get a partial refund as their diagnosis was wrong, and I ended up paying for RAM which obviously was not the problem, they gave me a whopping $20 back. $20! I don't know about you, but when I spend nearly $200 to have something fixed, I expect it to be fixed. I don't expect them to just start throwing parts at it in hopes it will fix it. Hell, I could have done that. I feel like since they couldn't figure out what was wrong with it they had to sell me something to met their sales quota or something, so they sold me RAM that I may or may have not needed. Who knows? Bottom line, nearly $200 later and I cannot tell they ever worked on it, and it continues to shut down. Shame on you Data Doctors! read more