What really sets this shop apart is the manager's commitment to customer care. From the moment you…read morewalk in, you're treated like family, not just another repair ticket. Their technicians are highly skilled, the shop is professional and organized, and repairs are completed when promised. Never had a problem with them, and in a world where it's hard to find auto shops that consistently do the right thing, these guys are a rare exception.

My car broke down, and I called the highland service center shop, they not only came to my rescue…read morewith their tow truck for FREE, but also they took care of me right away as soon as I got to the front desk. The staff greeted me with smiles, and a reasonable quote on my repairs. Come to find out it was my starter, they ordered me a new one and installed it right away. I was in and out. THANK YOU!!!

If you plan to spend absolute top dollar go here! They will charge you double what any other…read morereputable place will charge you and the mark up on parts is over double their value! $400 for calipers, pads and rotors literally anywhere? Don't worry meadows will charge you $200 for one caliper. Then, double up on labor. They're amazing at making problems seem worse than they are, using tactics to force a sense of urgency. Everything sounds good with "deals" here and there, but overview shows a massive markup. Any place where labor is double the parts (that are already marked up) should raise questions immediately. And verify that the problems that are said by one place are said by other reputable places. Yes, a 10 day old apple on the counter tastes fresh when all you been given were rotten ones. Lesson for next time. Do better research and don't take them at their word. Good to see just how much Waterford has gone to shit and becoming more and more like Pontiac!

Everyone was super friendly and helpful from scheduling the appointment, checking in, and upon…read morecompletion of work. The service was quick and I appreciated getting in the day I called. The cost was less than at the dealership and I was more satisfied. The re are snacks and beverages while you wait. My only suggestion for improvement would be more comfortable seating. I will be back when I need future service.

Great neighborhood auto mechanics. I trust them to tell me the truth and do their best to fix the…read moreproblem. They never try to rip you off.

Our family has taken cars to Leonard and Sons for several years. They are honest and fair every…read moretime. Their work is great and efficient, and they are quick to turn things around. Can't recommend enough!

These guys are total pros and I'm so glad I found them. I took my truck in yesterday with no…read moreappointment for an exhaust issue that was affecting driveability. I was expecting it to take days to get to it, diagnose, order parts, install, etc. Imagine my surprise when they called me within an hour to explain their diagnosis. The price was very fair so I gave them the go-ahead to replace catalytic converters and O2 sensors. They called me back about an hour later to let me know it was done! On top of that, they didn't throw parts at it and ended up saving me another $500 by testing the O2 sensors and determining they were still fine. This was ~25% of the final bill and they could have easily told me it was needed. I appreciate their quick, accurate, and honest work. I will definitely be back!

Got my mufflers deleted for a good price and within a great time frame. Was in and out in about 45…read moreminutes to 1 hour

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Outstanding service, amazing people, and truly fair pricing. You'll end up paying more for less…read moreanywhere else.

They have great reviews, are recommended by my favorite wrench and are very convenient…read more I made two appointments for an estimate. Ken was not present at the scheduled time(s). Office manager took plenty of photos and told me that he would do the estimate when he returned. Three weeks and two phone calls later; still no estimate. If they were more responsive or simply told me "too busy/not interested" ... this would have been an Okay (3-Star) review.

They did a really nice job on my 1988 Porsche. It took a long time mainly due to the COVID…read moresituation where businesses have a hard time finding staff. Hopefully that will change when overly generous benefits stop. Finding parts nowadays is a lot tougher with supply chains being really mucked up. Evidently this even affects body parts, so that will add to the time factor. Pricing was pretty much as I expected and the quote was very detailed, which I like. Work on my car was cosmetic. That went really well I think. The car was detailed when I got it back - a nice touch. Timing was the only reason I did not rate them higher.

I highly recommend Michigan Motor Exchange. Very knowledgeable staff and excellent service…read morecombine to make this an excellent group to work with during a difficult time. I got a motor put in about 5 years ago and still going strong at 225k miles.

Chris did a great job explaining all of the costs up front to me. High quality work, would…read morerecommend to anyone needing work done on their vehicle. My new engine works great and installed perfectly. Would go back to see them again for any car repairs I need done.

Great guy, prompt, trustworthy, knows what he's doing, and very supportive. Can't beat the price,…read morenor having the service at my place. Count yourself lucky if your car is broken and you're able to get Will to fix it.

If you value your car, your money, or your sanity, avoid this mechanic at all costs. I was quoted…read more$250 over the phone, but the moment he saw my car, the price magically doubled to $500. That should've been my warning sign, but what happened next was unbelievable. Apparently, I am not the only person he ghosted mid job. Every part of my vehicle he touched ended up damaged. Hose clamps? Left off completely. Interior trim? Broken. Hood latch? Destroyed. The "repair" he did created more problems than I walked in with, and I had to pay over $800 to a real mechanic just to undo the mess he made. That's not an accident -- that's incompetence on a level that shouldn't be anywhere near a toolbox. And once the damage was done, he vanished. No returned calls, no accountability, no attempt to fix what he broke. Just silence. Based on my experience, this person has no business working on cars. The lack of skill, honesty, and professionalism is staggering. Do yourself a favor and stay far away -- your wallet and your vehicle will thank you.

took my 2006 VW Golf to VW of Ann Arbor for a keyfob pairing. If you have ever had the immobilizer…read moreprevent you from starting your car, you know there are many "hacks" on the internet, one of them being disconnecting the battery to reset the electronics. When I reconnected the battery, I didn't tighten the terminals properly, so just as I parked my car at the dealership, the battery died. I left 2 separate messages to 2 separate mechanics AND told in person a service rep, that the battery was drained but all it needed was to be tightened and recharged. The dealer "tested" the battery, confirmed it was "dead" (duh), and proceeded to tell me I needed a new battery (for almost $400) and a diagnostics (for nearly $200). Knowing perfectly well what the issue was, I refused and had my car towed to Steve's instead (I have AAA) where Shaun and Jordan simply left a trickle-charger connected over the weekend and now the car runs just fine. And I was charged nothing! What a class act! I will never go to a VW dealer again, ESPECIALLY not VW of Ann Arbor. If you have a European car, just go to Steve's and save yourself from being robbed by a stealership.

Very professional staff and service. Left with running automobile, clean car and warranty of parts…read moreand labor. Also had a chance to meet the owner Steve who is very courtesy, caring and pleasant to speak to.