A lot of the games were not working. Some of the candy was stale in the gift shop area. Decent verity of games. Over all kids had a good time, but at times were bored because there were not many options for them. read more

Only giving a 3 because of a great bartender who works when we come on weeknights, but every other bartender we have come in contact with were awful. I've never felt so ignored in my life. 2 appeared to be managers according to their outfits, and they would make direct eye contact, and walk away. In general, getting someone to acknowledge us would take between 15-20 minutes. I totally understand how busy a Saturday is, but they had no less than 6 people behind the bar at all times, and most people stood just trying to get the attention of one of them. The person who appeared to be a manager(name tag was Lady Si), would blatantly ignore customers, and was incredibly rude to people when she would have to talk to them. I can say she was never rude to us, but that's because she refused to speak to us, and would instead stand at the center bar looking at her phone. I wish I knew the name of the awesome bartender we get during the week, but he is the only reason we will return! read more

I can not comment on the food as we did not eat here. However my husband and I had a good time playing games and hanging out with friends. We went on groupon and got the 2people unlimited play cards which was a great deal for us. We will be going back again. read more

Low quality food, service was horrendous and the place smelled of a dirty wet mop. I had to change my clothes as soon as we got home to get the smell off of me. The whole place just felt filthy.o read more

Horrible service to say the least.. Waited at the bar for the bartender to hand us menus and say he'd be right back. 10 mins later he never returned. We decided it was time to try and get a table. Stood in line for 5 minutes before someone rudely came to seat us. No welcome or greeting just asked how many in our party. Finally seated we waited yet another 10 minutes before our server came. Order our drinks and appetizer right away because we knew the odds of seeing someone again were slim to none. Friend ordered a michelada (which is on the menu as a speciality drink) and the waiter didn't have a clue what it was nor did the manager who came to try and help clarify what the drink was. Needless to say we don't want to be here but have already purchased a game card. (Currently at the table for 20 mins and still don't have any drinks). Will update if this somehow could get any worse. read more

Food is overpriced and everything else than worth it. My sons pretzel dogs weren't cooked all the way, they took them back and brought another one back that was also raw inside. I had ribs and wings that where at best Room temperature. The pasta was not warm either and they charged us for a drink we never ordered. Service was also pretty bad. The game are is great but that's about it. You're better off eating somewhere else before you go there. Hawaiis D&B was so much better organized, clean and yummy. read more

Who charges a cover for sporting events. I was going to buy a bunch of stuff but their greed turned me off to ever coming back. This is the only place keeping this mall alive. I hope it dies off soon and they can bulldoze the whole eyesore at once. read more

Went here last night for a company party. We forgot to close our tab and went to get our card back today. Someone closed the tab out at 12:15 am and then went and bought gas with the card in Clayton! So either they gave our card to the wrong person or a bartender took our card. Thanks assholes! Not going back here but will be talking to your management! read more

okay first ill give you the good, the same area is alot of fun, I definatly dont feel like im getting jipped when I go, even though I totally am! plenty of space to love aaround and up to date on the games to play I love the game Dark Escape in 4D. Now for dinner.....the food was medium I overall cant complain I wasnt going their some something gourmet comperable to a Chilis or a Applebees. The service however was terrible. Tell me why it took almost 15 mins befor anyone same and check on us and they was after we already asked for help. Overall the process took intirely to long for the house not even to be at half capacity. Then everything we requested out waitress seemed to have this overwhelming since of burden. 'Yes I would like some fresh fries since these are not even luke warm...' Maybe I just got her on a bad night but if thats the same stay home because I came to have a good evening with my friends are no one likes a sour puss. Also if im coming here I expect to not have to look at children....it's that the purpose? read more

Oh HECK no! Ok so I would not normally go here as my husband takes the kids to do things that involve noise and crowds and germs but I went there for a birthday party and it was BAD. Two parties going on at the SAME time in one room. Nothing to make the birthday guest feel special and it was chaos the whole time. Overpriced pub food. Expensive to pay games and the staff wasn't helpful or friendly. I was sent away with a brush of the hand when I asked where I could reload a card. Long line to check in. Never going back. read more

Server was not up to par (maybe having a bad day) . Drinks water water WATER down. And also the Margarita ordered by my sister was not good ( more lime juice than anything). When drink came back after first return ( cup was aggressively put on the table). Fries were not fresh like I asked ( warm enough to be like I'm tried of returns). Couldn't find our server at times while others before me that came complain about the bad service. Food was ok, could of been better. I enjoyed what games I did play so that is why I added one star. read more

We really want to love this place. We really do. As young professionals, local to the area, we went with another couple on a Friday night for dinner and fun. The parking lot was packed, which is a good thing, but our first encounter of a guy standing in a space to reserve it, come on man. Upon entering, the place is confusing. The large check in where folks are buying tokens was crowded, and then the 2 hostess stands (maybe 3?) on either side, one for the dining room and one for what I thought was the first come, first serve bar was also weird, as we were hungry, and didn't care about a wait, but wanted to get on a list, quickly. Felt like each stand we went to said 'oh, that's over there'...coat check option is nice, the $1 price tag per item seems a little silly. We ended up with 2 pagers, what we thought was one for the bar and one for the dining room. Figuring we'd just get the one that came up first. Not sure that was what really happened, but it wasn't too long a wait for a table on the edge of the arcade. I noticed several groups who seemed to be complaining about their wait. We should've handed our second pager to someone. My girl friend and I ordered the Coronita margaritas, which were full of mixer, and became too tart really quickly. She didn't finish hers, I dumped the beer in and sucked it up. Our waitress was friendly and pretty quick, for how busy they were. No screw ups on the order, but the food runner barely cracked a smile and all but tossed our plates on the table before scurrying off. Not a huge deal, but at least ask if all is right or looks ok, and maybe just a quick smile or glance at us? The food was ok, I find it way too salty. Maybe I should order off the low cal menu, but when at a sports bar, you want to indulge a little, but you want it to be good! The Potato Poppers are awesome though. I could've just eaten more of those. Biggest let down of our dinner experience is the police officer that was standing less than 15 yards from our table. We noticed the crowd was a little different than most Cary establishments we frequent, not by color or demographic, but just a little rowdier. Not sure if the police presence is a proactive approach, of if there has been issues, but that was probably the weirdest part of the evening. We never felt once unsafe or out of place I will say, and as the night wore on, it did actually seem to quiet down, but we still left before midnight. Prices were actually pretty reasonable. Better than we expected. The games were awesome. The best part of the evening. We played air hockey, shot zombies in the dead zone thing, and one of us probably spent $100 trying get a stuffed dog out of the large grabber thing. We really enjoyed them. The satellite bar was nice , and the bartender was quick and friendly. A draft beer there would be nice, but understand the logistics factor in. Did not enjoy some of the patrons who appeared to be rough on the games or cheating for tickets. Staff were abundant, plenty of tables to sit drinks down, etc. we kept searching for our power cards, they should give you a lanyard at the coat check for the $1 you pay so you can keep your card in it. Great place for branding and we have a lot of rtp'ers that wear them for work and might wear theirs after they leave! We will definitely return, probably more on weekdays when the crowd is less, or perhaps we'll eat elsewhere beforehand and only order apps to soak up the drinks. I'm really hoping that D&B will step it up a bit, as I want to see it help the mall, and bring another fun attractive to our hometown. read more

We were there last night (Fri.11/8/13). 1. We tried to enter D&B from the Mall and the door was locked, we ask 2 employees if we could come in and they said go to another entrance. We started to just turn away and go somewhere else. Seems to me that the entry/exits are required to be unlocked during business hours. 2. Some items on the menu don't have prices listed. 3. Food was OK read more

This has to be the smallest Dave & Busters I've ever been to. Went on a Wednesday, late in the afternoon. The gaming stuff was fun as it usually tends to be at most locations, despite the size. However, the food part was bad. Like really, really bad. The service was painfully slow, despite it being a Wednesday. I can't even begin to imagine what a Friday night must be like. The food was bad. The servers were indifferent. I don't even think there was any alcohol in my Long Island ice tea. They forgot part of the order and after mentioning it and the server assuring he'd be sure to bring it, it never came. Normally, I wouldn't let something that fly, but considering the indifference of the whole staff, it would've fallen on deaf ears. Needless to say, IF I ever go back, I won't bother to stay for a drink or a bite to eat. read more

Gets busy on Saturday nights. Table busser is extremely slow so it took us about 30min to get seated although there were tables that hadn't been cleared yet. Service was ok, kind of slow but she seemed to be the only one taking care of a lot of tables so she did pretty good with the circumstances. Food was meh, nothing special. Games were subpar and it was a pretty small venue from what I've seen in past Dave and Busters. read more

My husband and I came here to play games on a Friday night. The front desk staff was friendly and helpful as I had a coupon question to ask them. The location is smaller than some that we have been to but that didn't bother us. They have a great selection of games and we spent about an hour here. The only complaint we had wasn't about the location but rather the fact that multiple times we stood and waited to play a game while people played round after round without acknowledging the fact that others were waiting. Great place to go if you want to play some arcade games and have a fun evening. read more

Go for the games, not the food or drinks. I went here for a department holiday outing and we ordered nearly every appetizer on the menu. The mixed drinks are nothing but mixer. I am fairly sure my Texas sweet tea contained no alcohol at all. Several of the appetizers came with tortilla chips which were hard, flavorless and on the verge of stale. All of the food was equal quality to TGI Fridays frozen appetizers. The fried items such as the boneless wings and potato poppers were decent at best. However, the spinach dip, nachos, and queso were loaded with bad chips and the dips lack luster flavor we horrible. The spinach dip was obviously packaged and probably frozen and then microwaved and the nachos and queso were mostly cheese sauce that had come out of a jar. We did have a great time playing games and there is a lot to do. Just like any arcade, it is expensive but that was expected. The prizes were also lame and over priced, but at least you can use your winnings for more play. I would go back for the games, just making sure I ate beforehand. read more

Absolutely horrible. Our waiter would say 'how is everything doing' as he walked by the table, not even stopping, not even looking in our direction. We had to either yell at him or physically grab his arm to get him to stop and take our order, including drinks. It got to the point where we just went to the bar ourself to order drinks. After getting our appetizer, we had to ask multiple times just to get some ranch and bleu cheese dressing to go with the wings. The food didn't taste absolutely horrible, but certainly wasn't worth mentioning as worth while for the price. Arcade is over priced and uses virtual 'tokens' on cards which in and of itself isn't bad, but the games are priced using fractional values, in such a way that you're always going to have something left and wasted over regardless of how you try to use them. To top it off, everyone in the arcade was sweating due to the temperature of the room and apparent lack of ventilation. Both my wife and myself ended up spending most of the night in and out of the bathroom at home, which can only be attributed to the food we at here. The next day when we returned to the mall for other things we made a point to bring our visit up with the manager who essentially blew us off and told us 'sometimes these things happen'. This wasn't our fast time to a dave and busters, but it is most certainly the last time we will visit that particular one. I give it 6 months or less to be closed as it simply does not fit in with the area its at considering the bad service and food quality. Pretty much any local bar has better food and better service than this location and the arcade is just set to rack in cash as quickly as possible without actually making the games interesting. Most of the games are just large screen versions of things you can get on your smart phone or Nintendo, all setup in such a way that skill has no meaning so the winner is essentially determined by random luck. read more

Ok so I've been to several D&B's in the US and this one by far is the most horrible. I'm accustomed to the wonderful flair where an adult can be a kid but this really saddened me. The customer service was good. We ordered drinks (Mai Tai and Samuel Adams beer). The drinks are soooooo watered down. We blamed it on maybe they had just washed the cups and water was left. Lol. NOPE! Then ordered two more. The most glorified long island (which supposedly is all top shelf). Not only was it watered down as well it also lacked flavor. The calamari was good I will say that. The spinach dip ummmmm I'll remember to pass. There was hardly any spinach and it was very soupy. It's the new thing that we drove 2 hrs for only to be really disappointed. Should have took the hint when out waitress said the bartender had no clue on how to make mixed drinks! Two stars was given for edible food and customer service. Side note to parents: PLEASE DO NOT SIT YOUR KIDS IN BAR AREA!!! Enjoy. read more

Dave & Buster's Cary - Famous Long Island that sucked - Sports Bars Near Me - Cary, North Carolina

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Terrible service and bad food. Games can be fun but most of the games are always the same. Ive been to other dave and busters and most are way bigger and have a lot more. This one in all honesty sucks. read more

We've been here twice now, the first time was also slow/bad, but I figured they had just opened and were getting into the swing of things. But they've been open a while now... Stopped in yesterday mid-day to have a bite of lunch, a beer and play some games. We sat down at the bar, which was empty except for 2 other couples. Even so, the bartender didn't acknowledge us for 15 minutes. When he finally did acknowledge us, we ordered our beers, he instructed the guy he was training to pour them. We looked over the menus for a minute or two, then closed them and waited for the bartender to come back over. But the bartender was done waiting on us apparently and didn't come back. When I held up my hand to get his attention 20 minutes later, he came over to us and said "What?" -- like I had interrupted something terribly important to ask him to take our order. Food came out 10 minutes later, fries were cold, my fiance's sandwich was flavorless and he just ate the chicken out of it. We only drank one beer because we didn't want to sit there all day waiting for another one. Even a woman in one of the other couples had to get up and walk around the bar and stand right in front of the bartender to get him to look at her so she could place an order. Crazy. Had fun playing the games, though -- I guess if we ever end up back in here we will eat and have a beer first somewhere else and skip the restaurant in D&B. read more

Dave and Buster's in Cary NC is the worries I have ever experience. The customer service is terrible. I have been their several times and the experience have been terrible. We waited 45 minutes for drinks and another 45 minutes for food. The manager and the service are rude. read more

No reservations. Food not worth paying for. Restrooms filthy. Games costly and most are ticket games. The TV are hard to see from most points in the bar area. You will have a better time at a local bar. read more

Desmond was a phenomenal bartender exceeding every other bartender on an insanely busy night. Would have left if not for his incredible service! read more

Games: Awful games. Too many of them are free games just thrown on a bigger screen. Seriously guys, Connect 4? Cut The Rope? House of the Dead? Too many games geared towards little children, not enough variety. The cost of the games is inconsistent as well. Something that should be cheap is expensive, etc. Crane game can't pick up crap but the basketballs. I lost track of how many times I'd have something in the air, and then the crane would jump once it got to the top, dislodging anything but the basketballs. Drinks: I got the Long Island Iced Tea in the collectors mug. It was filled to overflowing with ice, and I drained it in 3 short pulls through the straw. Next to no alcohol, not even able to detect a hint or smell of it. For 10$ I can go to a mexican joint and get a nice buzz on off a margarita the size of my head. To not even be able to detect the alcohol at all is just insane. I wasn't the only one complaining about it, and the manager took HALF the drink off my bill, at least according to the waitress, as the manager never showed up for this incident. Wait time. Alright, we went on a Saturday. 40 minute wait? Alright, no problem. Around 30% of the tables in the place were empty. Plenty of wait staff just standing around talking, a dozen folks in the game area walking around. I felt like they made us wait because they knew we'd drop cash on the games. After 1 hour and 20 minutes I went up to ask what the hold up was. She claimed to have called our names, and set off the pager. The pager was hanging on my neck, on my chest the entire time, it'd never gone off. So they rushed us to an open table finally after 1 hour 30 minutes of waiting, and then we waited another 15 minutes to place our drink order, another 15 to actually place our food, and another 30 to get it. This is just broken. Food: I'm sure it would have tasted better if it'd actually been even warm. My steak was medium, done just right in the middle. And cold. My mashed potatoes were steaming, so hot I couldn't eat them, so I mixed the steak into them to actually warm it back up. My wife's chicken was fried so hard she couldn't eat it, she had to cut it up and rip the crust off to be able to chew it. Asked for the manager, never showed up again either. Wait Staff: The lady we had was incredibly nice, seemed to be running ragged though with only 3 tables, very disorganized, would vanish for 10 minutes at a time, only one refill. Overall I'd have had a better meal in the food court. I'll be back to use up the rest of the points on our game card, but it's going to be incredibly unlikely that I waste my money ever eating there again. 90$ for a meal for 3 at a fast casual place is incredibly expensive for the horrible service, cold food, wait time, and low alcohol drink. read more

There's a decent selection of games here, though a few of them are sort of laughable (such as a giant flappy bird game or the giant connect four game). They did seem to get a whole new slew of games recently so it's nice to know that they're keeping up to date constantly, though I'm a little sad they axed the guitar hero game they used to have here. The pricing in terms of eat + play combos are pretty good and there is always half off Wednesdays which are great. The food and bar are decent enough, but it's nothing to write home about. Drinks are not that strong and the food has gone a bit downhill from when they originally opened. It's a good place for team events and there'll always be the times I want to get nostalgic and play DDR, so I'll definitely be back. read more

Service SUCKS! If you plan on coming to eat, plan on waiting forever to be acknowledged. We waited almost 15 minutes before we reminded the front desk that we were at a table and waiting service. Once we did get a waitress, she was awesome! Food was typical bar fare, chances of a return are slim. We've been to the one in Orlando and had a better experience there. read more

Can't even really review the place since we sat for twenty minutes at 7 pm on a Sunday and were never even served drinks. Awful service. Barely conscious front of house staff. read more

FOOD POISIONING: To end the date night 02/16/2014 11:00pm with a BANG me and my boyfriend decided to go to D&B for food and games. What a BANG night it turns out to be!!! We first walked in was greeted and reserved a table to eat at the sports lounge. Thirty minutes later we were called for our table. We order the 5:15 appetizer. (Chicken quesadilla , wings, shrimp, pig in blanket, and BBQ chips) and water. The wings were great, pigs in blanket were nasty, and the shrimp were soggy. We left about 1:30am and went home to rest. We woke up the next morning at 9:00am both me and my boyfriend running to the bathroom with nausea and diarrhea throughout the day. My symptoms increase with abdominal pain which landed me into hospital. My boyfriend and I were diagnosed with acute food poison. Notify D&B of the incident. A date night that supposed to end with a happy ending; ended with three days of being sick from food we ate at D&B. Please be aware of the food and don't let this happen to you. Sign a concerned ex-customer. read more

This has to be the worse establishment in Cary.... only have it a 1 star because it was the minimum. No sense of urgency. Never visiting this place again. read more

After traveling all over the country I finally found the place with the poorest service. My lord it's as though no one is in charge or working here. Come for the games, cause it's great for that. But go somewhere else for food and drinks. read more

My wife and I sat at the bar on a slow Sunday and the bartender was very inattentive. I ordered the grilled wings, the wings where great and very tender. However, the celery and carrot sticks were very old with brown ends and very soggy. The bartender took the celery and carrot sticks back after I complained with no apology and no replacement. Nothing off the bill. Will never return. read more

Two stars because my child found it entertaining or it would be lower. Only open 3 weeks but not knowing if there was beer other than on menu was unforgivable. Found out after they did indeed have an IPA on tap, etc. food order wrong on two out of three dishes, had to ask after an hour of being done to remove dirty dishes, empty glasses....basics. Won't go on, but they have a lot of training to do and can't imagine food being better than below average. read more

I've been here a few times now and probably won't be back. I find the food way overpriced, and definitely not worth what you pay for it. Decent selection of games, but way too easy to burn through $50. I tend to only go when I have a promotion for $20 if you spend 20... Even then, it feels like the money goes way too fast. Fine, that's their business model and their choice, I can deal with that. My biggest problem is the staff. I feel like the minute you walk in, you are nothing but a nuisance. This past time, I did not have my power card (excuse me for not holding on to something that I might use once or twice a year). Well this seemed to make the woman working at the front desk think I was the biggest idiot and nuisance to her day. Imagine that, a customer needing assistance? Asked if she could help me find my power card number so I can get the promotion, and she flatly said "no, I can't look that up." And she walked away. Well thanks a lot for making me feel like a welcome customer. Eventually was able to track it down through my email. Off to the games, and we had a decent time. At one point, I swiped my card, the game definitely took the credits, but didn't work. Took forever to track down a staff person, he said he would find somebody. Waited at the game for 10 minutes and eventually just gave up. At that point, I was done feeling like a nuisance, so i just left with a few bucks left on my card. From their advertising, it seems this place is trying to cater to a more upscale crowd, but that hasn't translated down to the service they provide. Nothing worse than feeling like you are a nuisance in a place where you're simply trying to have fun and spend some hard-earned money. They either need to hire new people, or do some serious customer service training, because you don't exactly feel like a valued customer when you walk in or out of this location. I'll spend my money in a place where I feel appreciated. read more

Well I must say this location had the worst service I've seen in a while... Waited 30 for the appetizer just to find out that the waiter did not put it in.... Our meal arrived before the appetizer..... I honestly thought these days were over...dine at your own risk!!!! read more

Last time we ever go to this place. Service was poor, food was good for generics. Took forever to have someone serve us, and my "Philly Steak" was missing the Philly part (no onions nor green peppers!!!). My wife's salad was not even tasty. This place desperately needs to have Undercover Boss pay a visit or i do not see much future..... read more

Horrible! Took for ever to get a server to come to our table. Then it took forever for the food to arrive and half of the drinks never came in.... read more

I've come twice recently. The first evening was a busy Saturday night, and we came to have drinks and apps at the bar. Our bartender was so much fun and attentive, despite how busy it was! I ordered the pretzel bite app which was super delicious, while my boyfriend had the quesadilla app, which he also really liked. I tried the skinny margarita & the watermelon margarita, which were both great. Our bartender also made my friend a martini that wasn't on the menu, and it was really good. After, we wanted more drinks, so our bartender suggested jello shots, which are served in huge syringes that you shoot into your mouth.. super fun. But before we took the shot, he came and gave us glowstick necklaces. The great service really made the experience. The second time was on a Monday night with another bartender. Once again, the service was very friendly. However the food was just okay. I ordered the pretzel bites again and some of them were cold. I ordered a cheeseburger and my boyfriend had the Philly Cheesesteak. Neither were anything more than average. I've always had great service here but the food is hit or miss. I'd say come here if you plan to play games and have some drinks and appetizers, but I don't think I'd come here to have dinner. read more

This was probably the worst service I have ever experienced in a restaurant setting. The hostess was extremely rude and lacked a general understanding of communicating with customers. I was so disappointed with the initial interaction. My server was equally challenged when it came to communicating. He literally would just point at a plate on the table to take it away instead of using his words. What an awful experience!!! The manager is probably the only saving grace for this establishment. It seemed as though none of the employees wanted to work there and I'm pretty confident that there are many others who have had the exact same caliber of service! What an embarrassment for the Dave and Buster franchise. I will not go here again. read more

Went a week after it opened. The place was packed. We waited a solid 45 minutes for a table and were seated so our group was split amongst three tables. We requested to be moved and the manager was very accommodating. The food was OK. Typically greasy bar food. The menu selection is pretty big and offers good choices to please a crowd. The beer menu sucked,,,,only had things like Bud Light etc. Not a fan. The atmosphere was very loud (to be expected) and the overall experience was pretty good. This rating is based solely on the food and atmosphere as we didn't stay to play games...although those looked like fun. read more